103 comments found.
Hello. when adding an item in the Grid Elements display the error: Fatal error: Wrong vc_map object. Base attribute is required in /home/v/vitami/decodesign.pro-prognoz.ru/public_html/wp-content/plugins/js_composer/include/helpers/helpers_api.php on line 9 how to fix it?
Please update your ESS Gird and VC plugin to latest version first.
if it still error please send us an email ticket: support@cmssuperheroes.com
Thanks for your patience.
I am using this theme but wondering how I can get the sticky menu to be centered? It pops to the left then has light white lines next to it? Can you help please?
Hello
about sticky option you can check and config it in: Admin > Dashboard > Appearance > theme option > header option tab
http://prntscr.com/5uantvplease correct your sticky fullwidth or not?
I have it set to full width. We have the site now live and the menu doesn’t work at all? I have anchor text set up and it works ‘part’ of the time. And the sticky header is still on the left. We added the social buttons so it looks a little better. But can you help? Why is the menu not working…...and take a look on mobile, the video isn’t responsive! tedxwhitefish.com
Hello,
i have checked your site , and see it not bad, could you please send us an email ticket support@cmssuperheroes.com we can check and show you best solutions.
Thanks
Hi,
I would like to install sample data on my Omnia theme, but I can’t find the button in the theme options as shown in your tutorial videos. How can I do that? Waiting for a reply.
Thank for the fast reply.
I clicked on the button of the screenshot. It started importing the demo files, but it’s stuck at about 80% of the loading.
How to proceed?
Hello Ceky please send us an email support@cmssuperheroes.com
we can show you toturials how proceed
Thank you
Dear Sir or Madam,
I need you all the rectify why I have an Invalid license key when I just purchased my wordpress template few days ago and have yet to activate it. Please let me know ASAP. Thanks! 
Hello Weekhee
for purchased key you can us evanto toolkit plugin for update and verdify your key and do update or check update change log there, thank for your patience.
Hi! I’m trying to set up the navigation so that it’s just a one page scroll. In the page builder I’m able to add “anchors” to the different sections – but I’m unable to make it work. What am I doing wrong? Example: I added “about” as the anchor and then am linking the naviation as mydomain.com/#about
Thanks! Great theme!
Hello Wtf
step 1: please enable option onepage, admin > Dashbroad > Appearance > Theme option > onepage
http://prntscr.com/5ruql9step 2: on row setting ( of page manager you need add name of row )
http://prntscr.com/5rur8vstep 3: on menu you can add name of row you have added on step 2
http://prntscr.com/5rurugthanks
Hi,
I purchased the omnia theme, how can I remove the “post comment section” at the bottom of every page?
Thanks
Found it on the quick edit. Disregard. Thanks
Thank for your quick edit..
How do I create a video background for each new row added for visual composer? I’ve worked with several themes before and I was able to do this in the general options or the design options. Please see attached images.
Thanks,
http://www.thejonnagroup.com/test2/wp-content/uploads/2015/01/Screen-Shot-2015-01-03-at-9.34.54.png http://www.thejonnagroup.com/test2/wp-content/uploads/2015/01/Screen-Shot-2015-01-03-at-9.36.40.pngHello,
sorry for delay, we just back from our holiday,
Could you please email your problem to wp@cmssuperheroes.com where our team will help you then
thank you and Happy new year!
Hello Level99
please don’t forget set row type is customs type and add video MP4 it will work
many thanks
Thank you , That was easy and thank you for the email. Im loving the theme and the work you’ve done. I have another question.
How am I able to customize the widget area for every blog post?
I’d like the same content in “right widget bar” except for the top part which would have different names and phone numbers for each blog. Making only the top part of right widget unique and the rest same.
Hello level99
You can try it with sidebar manager on page options. each page you will have different sidebar
http://prntscr.com/5rfhjvThank you
Can I set external links for the portfolio link button options that appear at the bottom of each portfolio image such as the “link” button as well as the “more details” button? I actually want to control and set which interior page those links take the visitor to on an image by image basis. Can this be done?
Hello my friend
Please comment on the nick you bought it,
Thank you and Happy new year!
I haven’t purchased it yet. My question is based off your demo. It’s a pre-sales question.
AH yes, we have option for it, it is easy when you create portfolio items 
Thank you!
Hi there,
Brilliant theme – just one question before we purchase – can the navigation be on the right and aligned there? i.e instead of the social icons can we just place the menu there, or will the drop downs not work with a right aligned menu?
We would like the left hand area just for a 220px wide logo, then the right hand side will hold the menu seperately
Cheers
Graham
Hello Graham
yes it ready support this and mega menu ready have what do you want .
http://prntscr.com/5lqrv0please see screen.
Happy new year
Unable to update visual composer. Not able to use it as of now.
help?
Hello Shaneli
please go to plugin manager, disactive VC plugin, step 2 : delete plugin . step 3 : reinstall plugin from requires plugin of theme
you are done with update VC
Thank you. CMS Support Team
Can i see your website?? please send to support@cmssuperheroes.com where our team will check it now
thank you
sent, thx for the quick response
Hello, I’m working on the template. I recently ran P3 – Plugin Performance Profiler and found the Hero plugin to be using 67% runtime by plugin with a 43% plugin impact. Total load time: 7.8519seconds. Site load time: 3.4741seconds. This as you know is way too slow. This is frustrating because your dev runs fast. How can you speed this up in the theme?
Please use Total cache and turn off all plugin you are not using . and clean up your data ( content and media )
Thank you.
Already did that. It’s one of the first things I did. What else? Your turn?
Hello, the header images are not showing as parallax when selecting Parallax under Page Options. Is there something else to set? You have it active on your about page. Thanx
Hello, I’ve done those things exactly. And Parallax is not working from the header; just an image. Any other idea?
Please send us an ticket we can check and update for you. many thanks
How do you disable the all caps for headers?
Hello Shaneli
please add custom style css bellow to admin cutsom css:
.cshero-menu-dropdown > ul > li > a { text-transform: capitalize; }
see screen shot bellow: http://prntscr.com/5gqs8q
Thank you
not sure what that did but it did not change my headers to be non caps
please show me link your site
want to see, what did you do.
Where I can change Copywrite info?
hello, Maria
copyright of theme you can change it at widget manager ( name sidebar : footer bottom widget 1) , Screen shot bellow
http://prntscr.com/5gpqtamany thanks
ESS grid is not working. Portfolio pages are blank after demo import. I have already emailed you logins. Please let me know? Thanks
Disregard, I had asked this question and didn’t get a response. You have to setup grid skins and/or import its content. Thx.
Hello Savy
we are sorry for our delay, it is weekend time. we are checking now and show you solutions then
CMS Support Team
According to Theme Punch, the themes Lightbox is interfering with the Essential Grid Lightbox. Preventing from opening correctly.
“Your theme is overriding the Ess Grid’s default lightbox….”
Please help…
Themepunch fixed this for me.
Having issues with the footer. My background image is scaling to browser size even after I disable that option in the theme settings.
Hey. Shane
you can see setting images background of footer. see screenshot bellow
http://prntscr.com/5gpcnathanks
thats how I have it set. still does stretches the image when responsive
You can set images repeat and turn off options 100% background width. if you can do it please send us an ticket, out support can add setting for you.
thank you
sent a ticket with admin login
Hey Shane
what is your email? please correct this, because i am not seeing any email question about ommia theme
Looks really cool! GLWS! =)
Thank you!
How do you update the theme? I put in my username and api. Not seeing any options after that.
Hello,
Thank for using our theme. If you want update latest theme, please install “Envato wordpress toolkit plugin”. You can find it here: https://github.com/envato/envato-wordpress-toolkit
Thank you.
