992 comments found.
Hi,
How can i change the size of the subcategory image in my shop? The size is huge now and it does look professional.
Thank you.
Hi.,
Thank you for contacting us.
Set the layout of the product category page from Dashboard > Kidszone > Woocommerce > Product Category > Layout. Set the columns from Dashboard > Kidszone > Woocommerce > Shop. The image size will be reduced as per the layout selected from these options.
Regards., DesignThemes Support.
Hi Rsriram, I am not talking about the product images but about the subcategory image. It now shows the only 1 column per category image which takes up the whole width. However I would like to have 3 columns next to each other showing the different subcategories, similar to the product page. Please advise. Thank you.
Does not produce the same results. There is no horizontal line connecting the dots, and, the icons are a different color. Can you tell me how to add the line and change the icon color?
Thanks for your excellent theme and fast & terrific customer service!
Hi.,
Kindly, use the following shortcode.
[dt_theme_service_two_holder] icon=’fa-male’ title=’Target Skillsets’]/dt_theme_service_two icon=’fa-music’ title=’Extra Activities’]/dt_theme_service_two icon=’fa-dribbble’ title=’Complete Tracking’]/dt_theme_service_two icon=’fa-gittip’ title=’Individual Bus’]/dt_theme_service_two [/dt_theme_service_two_holder]
Regards., DesignThemes Support.
Hi.,
Kindly, use the following shortcode.
[dt_theme_service_two_holder] [dt_sc_one_fourth first][dt_theme_service_two icon='fa-male' title='Target Skillsets'][/dt_theme_service_two][/dt_sc_one_fourth] [dt_sc_one_fourth][dt_theme_service_two icon='fa-music' title='Extra Activities'][/dt_theme_service_two][/dt_sc_one_fourth] [dt_sc_one_fourth][dt_theme_service_two icon='fa-dribbble' title='Complete Tracking'][/dt_theme_service_two][/dt_sc_one_fourth] [dt_sc_one_fourth][dt_theme_service_two icon='fa-gittip' title='Individual Bus'][/dt_theme_service_two][/dt_sc_one_fourth] [/dt_theme_service_two_holder]
Regards., DesignThemes Support.
Halfway there. That added a line below AND above. I just wanted the line below, like on the example page. And how do I change the color of the icons? Thank you!
Hi.,
Kindly, check this test page now http://yourdomain.com/test/ We have added the theme service icon shortocode and it is working fine. The small rounds connecting the line does not appear because you have added the below css code in custom css section. Just remove this css code so that the connecting circles appear.
Replace yourdomain name in the above URL.
.round-bg { background: none !important; }
Regards., DesignThemes Support.
I took the dots off because I went a different route as a workround 
But thanks for your reply.
Hi.,
OK, thank you. Let us know, if you find any issues in future.
Regards., DesignThemes Support.
Hi! Love this theme but need some help. I changed the height of the homepage slider in the slider settings but no matter what I change it to, the display height of the actual slider does not change; it only changes how the photos get displayed. Is the slider display height set in the page template? How can I adjust it? Thanks!
Hi.,
The height of the slider is set from the slider settings only. Please check if you have enabled any cache plugin. If yes, just disable that plugin and check it.
Regards., DesignThemes Support.
Odd. There is no cache plug in and other changes made to the slider appear as they should, I just cannot adjust the height.
Hi!.,
OK, kindly, mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Sent as requested. Thank you!
Hi – I saw you changed it from 600×300 to 300×150….now it is too small. I wanted it about 2/3rds the size it was – but more than that, I want to know what I am doing wrong so I can fix it myself! lol. I know where to change the slider settings but it does not change anything when I do it…except how the pictures display within the slider.
Hi.,
We have set the max-width to 300 in the slider settings and now the width and height set from the slider settings is working. Kindly, check it.
Regards., DesignThemes Support.
Hi.,
No, we have not change from 600×300 to 300×150. It was already 300×150. Just set the max-width to your required width and then make the changes to height and width from the slider settings.
Regards., DesignThemes Support.
Yay! It is working now. Thank you so much – I love the theme and your customer service is TERRIFIC! Happy New Year to you
Hi!
Thanks Let us know, if you find any issues in future..
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
Hi, I am setting up a shop with woocommerce and I find a lot of issues that make the site look bad, and I need your help, here are 6 of them:
1 – When I select one category in the sidebar, the results page shows an awful sign “Archive of”, can I edit it, or get rid of it?
2 – This box looks terrible, too big but it does not show the whole text…
3 – When a product is variable, the button to add to the cart changes to “Select Options”, but that in spanish is too long, and that makes it look like in the attached image. Can I change that text string to something different?
4 – There is a gap under each picture that is too big, and that in connection to issues 5 and 6.
5 – Some products have longer names, is there a way to cap the lenght and force it to two lines adding dots or something?
6 – as you can see, theese gaps make the page look awful, if there was a way to always leave room for two lines that would be great.
Pic of issues 1, 2 and 3 https://www.dropbox.com/s/9tshrp6n6f85oqb/Captura%20de%20pantalla%202014-12-28%2013.07.52.png?dl=0 Pic of issues 4, 5 and 6 https://www.dropbox.com/s/qf8ygcukls8b6ua/Captura%20de%20pantalla%202014-12-28%2013.22.35.png?dl=0Thank you.
Hi.,
1) You can change the text “Archive of” from the file wp-content/themes/kidszone/framework/woocommerce/index.php line no: 135
2) The dropdown alignment issue has been fixed. The box will show the full text only upon the clicking on it.
3) & 4) & 5) & 6) We have fixed these issues. Please check it.
Regards., DesignThemes Support.
That was quick and the results were very good! Thank you very much!
Hi!
Thanks Let us know, if you find any issues in future..
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
After spending some hours on the development, We realized that the theme kidszone supports woocommerce 2.1.x and the wordpress 4.0 (Which are not the latest version). Currently woocommerce 2.2.10 and wordpress 4.1 is available in the market. So, whenever we add this site to ManageWP, it always shows the update for Woocommerce and Wordpress but we can not update.
Our question: when are you going to upgrade to the newest woocommerce & wordpress versions?
Hi.,
Use our latest updated version. Our updated version Compatible with WordPress 4.0 and WooCommerce 2.2.2
Kindly, follow the below steps to update the theme.
1) Download the theme from themeforest page.
2) If you have made any custom changes in the code, please take a backup of it.
3) Overwrite the updated theme files to the older theme files. Update the custom change that you had already.
4) Go to wp-content/plugins/ through FTP.
5) Remove the folder designthemes-core-features/ from wp-content/plugins/
6) Then Login to Dashboard -> Appearance -> Install Plugins. Install the Designthemes Core Features plugin. That’s it. Now you are updated to the latest version.
Regards., DesignThemes Support.
Where can I see latest changelog for this theme? I want to know , what the upgrade brings new and what it changes.
Hi.,
Our latest version change log.
1) Now Retina ready
2) Documentaion updated
3) Added placeholder image disable option
4) Theme & Plugin language files updated
5) Added demo slider zip file
6) rtl.css updated
7) Dummy content file updated
Some responsive issues fixed
9) WordPress 4.1 Compatible
10) Theme Performance Improved
Regards., DesignThemes Support.
Shop page is all messed up! 
3 or 4 columns, is the same, I have tried regenerating thumnails just in case. Please help. Thank you.
See it here https://www.dropbox.com/s/4d061q8zu89ob8l/Captura%20de%20pantalla%202014-12-26%2012.18.jpg?dl=0
Hi, I found the solution in the comments, after a few attempts (I tried before posting). Thank you.
Hi.,
Glad that you found it out.
Let us know, if you find any issues in future.
Regards., DesignThemes Support.
Hi i have WP 4.1 and the last update of your theme
when i try to show the events in my homepage whit this shortcode i have this error message Warning: explode() expects parameter 3 to be long, string given in C:\xampp\htdocs\acreg\wp-content\themes\KidsZone\framework\register_public.php on line 754
Warning: array_filter() expects parameter 1 to be array, null given in C:\xampp\htdocs\acreg\wp-content\themes\KidsZone\framework\register_public.php on line 755
i have three events created and pubblied
thank you for your help
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Additional help needed for your marvelous theme: 1. The header does not behave the same way as in the demo – it is scrolling as opposed to fixed 2. The homepage service icons in the imported dummy data homepage do not match the demo -n I found the images in the zip but how do I display them there? 3. Is there a way to turn those service icons and titles into links? 4. Is there a way to get a list of all the available icons? 5. Instead of the homepage slider on the imported dummy page, I get this: [LayerSliderWP] Invalid shortcode I have the LayerSlider plug in installed and activated and have uploaded the Kids Layer Slider export file. Thank you!
Hi!., Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Hi! I just purchased and activated the theme and get a message that DesignThemes Core Features Plugin is required. Where do I obtain/ find this? Thanks!
Scratch that – found it. But where should I upload the LayerSlider Export .zip file so it works with the dummy data? I am getting a slider not found error message. Thanks.
Hi.,
Hope you had a great weekend
Once installing all the plugins, you need to import the slider import file. Please mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will import the slider for you.
Regards., DesignThemes Support.
I’m having problems with my main menu. When I move the moveto hover over a sub menu it disappears before I can click anything
http://www.almuttaqun.comHi., Thank you for contacting us.
Please note that you can fix the issue by simply adding the class name of corresponding icons within your menu items itself.
https://www.dropbox.com/s/5f794vq1x0ti0kp/HeaderMenu-Icons.pngYou can have any icons you preferred to use with Menus easily from, http://fontawesome.io/icons/
https://www.dropbox.com/s/i067m4v38zkkjv7/FontAwesome-Icon-Class.pngRegards., DesignThemes Support.
Dear Ram,
How to I remove “Call : 888-654-3210” number or modify from my site http://kidsround.com/ which is above the top main menu.Best Regards, Santosh
Hi.,
Please refer the attached screenshot : https://www.dropbox.com/s/o0mdccl8h4quz9u/change-number.png?dl=0
Regards., DesignThemes Support.
Thanks
Hi.,
Thank you.
Let us know, if you find any issues in future.
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
Hi,
Gallery image is going our of box in Mozilla please check, tell me solution.
http://kidsround.com/dt_galleries/kids-car-for-coloring/Working fine in Chrome see bellow
Best Regards, SR
Hi.,
Kindly get into your theme directory throught “wp-content/themes/kidszone/style.css” and just add the code given below in the stylesheet.
.gallery-slider { float: left; width: 100%;}
.gallery-slider li{ width: 100%;}
Regards., DesignThemes Support.
Thanks Ram, now it’s working fine
I want user should print this image, so how can I add “Print” button next to image?
Hi.,
Sorry, We dont have PRINT option in our theme.
Regards., DesignThemes Support.
It’s fine, can we add any download button is there?
Hi.,
You need to customize the file in the path
1) wp-content/plugins/designthemes-core-features/custom-post-types/templates/inc/gallery-single-layout-one.php
2) wp-content/plugins/designthemes-core-features/custom-post-types/templates/inc/gallery-single-layout-two.php
Regards., DesignThemes Support.
Hi.,
Thank you for contacting us.
Set the product image size in the section shown the attached screenshot and resize all the product images using this plugin https://wordpress.org/plugins/regenerate-thumbnails and then check the page.
https://www.dropbox.com/s/bp558wmuqeu01jt/woocommerce_prodcut_images.png?dl=0Regards., DesignThemes Support.
how can i fix them? thanks
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Thank for fast response Email has been sent
Hi.,
It seems that we cannot access your site we are getting “The connection was reset” error, just add this css code in Dashboard > Kidszone > Integration > Custom Css to fix the issue.
.product.first .column { clear: both; }
Regards., DesignThemes Support.
thank you… it’s work…
Hi.,
Thanks Let us know, if you find any issues in future..
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
I have a strange problem. There is a bug in my pictures, when I scroll , I get a white line, which dissapers after some more scrolling.
http://www.dodaj.rs/f/43/No/4Fw10dN/bug.jpg
Any ideas?
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
I can not give you FTP access, only wp access. Is that enough?
Hi.,
Ok send us the details, so that we can check it.
Regards., DesignThemes Support.
Resolved with z index
Hi.,
Glad that you resolved the issue.
Let us know, if you find any issues in future.
Regards., DesignThemes Support.
I have problem with my social shortcode.
I submit my facebook link in kids zone panel “http://www.facebook.com/dolimoli.kids” but appear my own domain link, not my social link.
please help me.
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
sory double post
sory double post
Hi!., Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
The gallery has an option to add an image and video to be displayed as modal, my question is how can I add a web page (instead of image or video) as a modal? thanks
Hi.,
Thank you for contacting us.
Sorry we do not have that option in this theme. You can just upload screenshots of the website in it or video.
Regards., DesignThemes Support.
How can I remove the pagination from the blog posts shortcode on the homepage. I want to limit the number of posts showing.
Hi.,
Thank you for contacting us.
Just add this css code in Dashboard -> Kidszone -> Integration -> Custom Css.
.home .pagination-wrapper { display: none; }
Regards., DesignThemes Support.
Hi, I need to reduce the side margins when seen in a mobile device. See attached image.
I know I have to edit responsive.css file, but I’m not an CSS expert, and all changes I’ve tried do not have visible effects. Can you tell me where and what parameters to change in order to get an almost screen-wide page configuration, or very small side margins?. Thank you in advance.
https://www.dropbox.com/s/yey1ngrjd1glj1r/2014-12-13%2011.16.20.jpg?dl=0Hi! You missed me! Also, the pages with links do not work properly (see attached). Can you reply both issues? Thank you.
https://www.dropbox.com/s/90qw8jszoqj6hgi/2014-12-15%2019.32.06.jpg?dl=0 https://www.dropbox.com/s/7rukdtpzhrvigei/2014-12-15%2019.34.46.jpg?dl=0Hi.,
Thank you for contacting us.
It seems that you have already changed the container width to 300px in responsive.css. That is the change we would have suggested you.
Regards., DesignThemes Support.
Hi, yes I did, but it did not work. Please, can you check why? You can check it here http://quirktools.com/screenfly/#u=http%3A//okenebebe.com&w=320&h=568&a=37
(select “Como Funciona” in the menu)
Hi.,
The Issue has been fixed. Kindly, take a look at your site.
Let us know, if you find any issues in future.
Regards., DesignThemes Support.
I’m sorry, but it looks the same, see it here https://www.dropbox.com/s/fx3v0r9m7vc73pc/Captura%20de%20pantalla%202014-12-26%2014.31.55.png?dl=0
Hi.,
The issue has been fixed!!
We have increase the container width to 300px and reduce the side margins while seen in a mobile device. Kindly, check it now.
Regards., DesignThemes Support.
Thank you!!
Hi!
Thanks Let us know, if you find any issues in future..
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
