4615 comments found.
How to create different membership package with different features enables?
If paid members for one month expired then their listing has to come under free members automatically.
Hello enteractive,
If you have a free option, then they need to select the free membership. it’s not automatically changing.
Do you mind if you use our support site ( http://javothemes.com/forum ) for future questions / issues? there is a support team to assist you in our support site. we can also keep your support history to help you quickly and better space for the details.
Best wishes in 2015,Rob
Need support? Suggestions? Visit Our Forum
Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)
It seems the theme layout on mobile devices is only in one colomn, which is a little simple for the page view. Is there any option for two-column layout on mobile? if not, please make it into consideration to add it, which will make the mobile page looks more elegant.
Hello oceandrifter,
It mostly one column on mobile. we were considering to have little different way to show on mobile. but it was not that simple. we will keep considering to make it better.
Thank you and best wishes in 2015,Rob
Need support? Suggestions? Visit Our Forum
Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)
Hi; I live in Turkey. Sorry my English is very little, so I want to buy this theme. but Turkey Turkish version for use in there? or do you have dealers in Turkey? I’d appreciate if you help me.
Thank you
Hello nihataslan,
You need to use a translation plugin and translate it to your language. we also have buyers from Turkey. they translated some part. I can pass you and you can do less of them if there is any missing part.
Thank you and best wishes in 2015,Rob
Need support? Suggestions? Visit Our Forum
Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)
It is a really good directory theme, but I think if you can add the thumb up function to the review page, it will be better. I see some good directory websites have this.
Hello hzwill,
We will see what we can do. thank you for the suggestion.
Thank you and best wishes in 2015,Rob
Need support? Suggestions? Visit Our Forum
Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)
I’m so curious about the next update! When you are about to publish it, please?
Hello ole_wilkendorf,
We just started to talk to our reviewers. when it’s ready, we will send it to themeforest. please check your email 
Rob
Need support? Suggestions? Visit Our Forum
Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)
For those that purchased the theme, this is the pre-sale questions. Go to the support page and enter a ticket (pay attention to the support hours,) and read the knowledge base (although it does need to be organized better) and search there. Hopefully there will be better instructions and how-to videos coming for some folks need it. http://javothemes.com/forum/
@Theone2012- Suggest it on the forum so others can also request the same features
@dekhard- Thanks for that info
@codings- See above. The logo issue is in the theme settings >> item pages towards the bottom. It’s pretty simple, just need to try and looking.
@elroy3123- Dude, you need to add those to Item Fields
@josjee- They aren’t supporting on weekend and are on an Asian time. Please read their hours so you are aware.
@eryxmedia- Please read their hours so you are aware. You just need to open the folder and make sure it’s on your server. Then you need to just add that path to the category marker or to the default marker.
“Did you try this, as it’s on your site? Quick fix guide on new version, if you have problems. 1. If you have 404 issues, please refresh (save again) permalink. 2. If theme settings is blank, please click ‘save’ or delete cookies on your browser.”
Keep the support issues on the forum. This site is checked by someone who is not a developer. The developers will check the tickets and respond directly.
Hello hopfoto,
Wow! great support!
I am sorry I was out of town with my family. you did my job.
Thank you so much!
Rob
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Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)
Please check your email
I hope you like it.
Thank you Eric.
Rob
Hello,
I am really considering to purchase the license for this template. However, here are my questions before I buy it, since I will need some modifications between your template and what I intend to do. I am building a DataBase in which I want to have different venues (restaurant/hotel)... for each of these location I want to have about 70 parameters (address, name, capacity, do they have a swimmingpool (yes/no) etc….). I WANT THE VISITOR TO BE ABLE TO SORT THE DATABASE WITH AT LEAST 5-10 PARAMETERS. Not only LOCATION, KEYWORD and CATEGORY. IS IT POSSIBLE? Can we create as many parameters as we wish? How to modifiy your template to do so?
2) can the owner of a location, log in, and change its parameters? Can you confirm he can change only the parameters of its location?
3) for a new location, do you have a form online that the owner can fill in after registering? I remind you that I wish to have 70 parameters for each location. Is it possible to planify 2 differents tariff levels. Example, for 1USD the owner can fill in 20 parameters, for 2USD he can fill in everything?
4) I want the visitor to be able to add as Favorite a few location that he can then Compare on a specific page? How can we do so?
I wish you an Happy New Year!
Hello romain01,
1. We have custom fields however we don’t filters for it. we may work on in the future.
2. There is no option for it. you may need to customize it, if you need.
3. it’s little advanced than we have now. we don’t have that package for it.
4. We have favorite items but we don’t have it for locations and compare options.
Your project seems to be little advanced than we have. I hope it helps.
Thank you and best wishes in 2015,Rob
Need support? Suggestions? Visit Our Forum
Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)
Thank you for your answer!
Hello I found the map icon but how do you get the to show up on the map. I dont see the codes for the names for example ”f001”. The names are label like this “map-Health & Medicine”
Hello eryxmedia,
If you created a ticket, our support team will have a look and get you back shortly.
Thank you and best wishes in 2015,Rob
Need support? Suggestions? Visit Our Forum
Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)
Hello i created a ticket for this 24hrs ago can you please help with this issue.
Thank you, but the problem isnt fix. I found the codes for the icons and they dont load up. i put this code ”f001”
Also please create a profile and see the error I get trying to login http://www.mygospelpromo.com/
I keep getting and error 404 and I have to click back space for it to load up again please email back at graphichouze@yahoo.com please
Hello eryxmedia,
I am sorry for the delay. our support team doesn’t work on weekend. they will have a look shortly and get you back soon.
Thank you and best wishes in 2015,Rob
Need support? Suggestions? Visit Our Forum
Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)
looks great… something i can not see on the options you listed is a Bulk-Importer… is there a solution you offer?
Hello samphai,
We have a plan to work on it. it might be on the next update. not this coming update.
Thank you and best wishes in 2015,Rob
Need support? Suggestions? Visit Our Forum
Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)
Can you give me an estimate maybe?
We have been testing it and we have successfully done last night. we want to test more for less bugs. 
uhm…. that is no estimate… i would like to know when it will be available
I am sorry to tell you that I am not really sure when it will be ready. we can just try to complete and add as soon as possible. it should the next update (not this coming update)
Can someone help me with support ticket 9732?
Thanks, Jos
Hello josjee,
Our support team had a look at your ticket. could you please provide them your site information on the ticket? that’s private place. we are off on weekend.
Thank you and best wishes in 2015,Rob
Need support? Suggestions? Visit Our Forum
Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)
Thanks!
I can’t seem to get the add-item page. I want to be able to add the hours of operation to the listings. When I go to new item it is not there. but on the demo it shows up on the add-item page.
Hello elroy3123,
Could you please give us the details (site url, temporary admin account) on our support site ( http://javothemes.com/forum )? our support team will have a look and let you know.
Thank you and best wishes in 2015,Rob
Need support? Suggestions? Visit Our Forum
Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)
On the item pages, it still keeps showing the Directory logo. The uploaded logo shows fine on the rest of the site. Even cleared cache several times.
Hello codings,
There is a single page logo input option. you just need to change it. please see this page on our knowledge base about logo setting ( http://javothemes.com/forum/knowledgebase/logo-settings/ )
Do you mind if you use our support site ( http://javothemes.com/forum ) for future questions / issues? there is a support team to assist you in our support site. we can also keep your support history to help you quickly and better space for the details.
Thank you and best wishes in 2015,Rob
Need support? Suggestions? Visit Our Forum
Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)
I have purchased product, but the purchase code is supposedly not valid. I cannot login to support site.
Hello elroy3123,
The most common mistake is that you didn’t add themeforest username. mostly added another username. if it’s not please email (javothemes@gmail.com) us your purchanse code / username. we will help you out.
Thank you and best wishes in 2015,Rob
Need support? Suggestions? Visit Our Forum
Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)
Feature request: custom fields are nice, but it would make more sense to have social media fields built into theme, then when you put the social media for a place it will show up as the social media icons.
Hello codings,
We have this suggestion from other buyers on our suggestion forum ( http://javothemes.com/forum/suggestion/ ). could you please post it on our suggestion forum or give a vote on it 
Rob
Need support? Suggestions? Visit Our Forum
Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)
Javo Directory Verstion 2 (Beta Version for testing) is so nice looking, it has a lot more features which have been added and a lot improved more quicker load, so be patine and wait untill real version release, let developer do they job, you will be happy this i can say good gift for the newyear 2015
Thank you for your good work, good support, this is the best directory theme in themeforest
Happy New Year everyone.
Hello dekhard,
Thank you for your great review / feedback. we will see yours and get you back! we will also work on better loading speed soon
you are the best!
Rob
Need support? Suggestions? Visit Our Forum
Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)
Is it possible to cahnge the events slug as having /jv_events/xxxxx doesnt really make much sense. Ideally, just events or promotions would be better for SEO.
Thanks.
Hello Theone2012,
There will be an option to change it on next update
and I sent an email.
Rob
Need support? Suggestions? Visit Our Forum
Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)
I’m going to buy the issue, but I would like to know if you can also be able to enter buildings, in short, have a theme that is both real estate that directory.
If I post a real estate agency, rather than events or products can put both properties …
Thank You
Hello brandon_massy,
It’s more closed to directory theme. you can use our custom fields to add more options. we also have a plan to add some more options for real estate in the future.
Thank you and best wishes in 2015,Rob
Need support? Suggestions? Visit Our Forum
Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)
Hi, Is there a backend demo? I would like to see how the admin screens operate before I buy this product. Thanks!
Hi, one more pre-sale question. Is the location filter only populated by manually keying in the location? Can it be database driven and populate via ajax? So if a state is chosen, it then shows available cities.
Hello asingular,
Unfortunately, we don’t have any admin demo. the locations are listed only when you added. however there will be address field to add the address you want to search and it shows the area. that’s auto suggestion address like google map.
Thank you and best wishes in 2015,Rob
Need support? Suggestions? Visit Our Forum
Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)
When is the next update please as I am waiting to launch my website? Thanks.
Please check your email.
Thank you!
Rob
Thanks Rob, WOW, I will email you tomorrow with some feedback 
Thank you all the time 
Best wishes in 2015,
Rob