175 comments found.
Are you working on making it compatible with BBPress and BuddyPress?
Hi ClashCorp,
Currently we are working in WPML, RTL and Slider integration. After that we will work with BBPress and BuddyPress as well as page builder for build unlimited page!!
Hope you will be stay with us. Thank you for your contact
Thanks for the quick response. I don’t need the BuddyPress as if right now but I plan to expand my site in the future so I wanted to make sure. 
Hi ClashCorp,
Thank you for your purchase and stay with us !!
Questions:
1) How do I delete/edit the social icons in the footer? I do not wish to use all of them.
2) How do I enable the scroll bar?
3) How do I add a new page to the front page menu?
4) I only have two people in “Team”. How do I center them as the grid is designed for 4 people?
Thank you!
5) How do I scroll to for example the “About”-section when clicking on “read more” in the large top slider? Can it only take me to an external link/another url? Can I change the color of the slider text?
6) In the “story”-section there is a photo slider but in the “Our Mission”-section there is only a video slider. Can this be a photo slider as well?
Hi chrsjensen,
Thanks for your comment. Since this question qualifies for support assistance, could you please submit a ticket to our support forum at http://support.codexcoder.com ? (here in comments section we can only answer some general issue and pre-purchase question). Submit a Question there and please also add a link to your site if needed. We’ll get back to you As Soon As Possible .
Thank You! CodexCoder Team
Hello, You have created a very beautiful theme. I am having problem setting up in WordPress 4.1.
When installing Heal Essential Plugin it causes WordPress white screen of death.
Is this theme not compatible with WordPress 4.1?
Thank you for you help!
Hi,
Yes Heal is compatible with WordPress 4.1. You can sent your access in our mail. We will take care of it. mail- codexcoderltd@gmail.com
Thanks
Thank you for the quick reply.
I fixed this issue by upgrading to PHP 5.5. Is there something else that needs to be updated?
Thanks again for the theme!
Hi
Great..
Heal needs php 5.3+ .
You can increase your server uploading memory limit. But its not mandatory.
If you like our theme please please give us 5/5 rating.
Thanks
How do I update the theme? I have downloaded the upload file I received in an email from themeforest.
Hi again,
See this video for manual update: https://www.youtube.com/watch?v=qzA8vTFY-k8&list=TLtj6MhI8k9HI
See this video for auto update: https://www.youtube.com/watch?v=ZC68VigIbCQ
Hope that can be helpful for you.
Thanks for contacting us !!!
Note: From now you give full and detailed support from http://support.codexcoder.com/.
Registration here and submit your next question
Also is there a way to disable the donation tracker and just have the donate button?
Hi again,
There have no option about this issue. But if you want to do this you need to add some condition statement.
We can do this for you if you described more and give us your cPanel/WordPress login access
If you interested then email us to codexcoderltd@gmail.com .
We will be happy to assist you.
Thanks
Thank you, I was able to do some editing to get rid of it. however no matter what i do i cannot get the youtube video to appear
to see you tube video please write youtube link like this formate //www.youtube.com/embed/qzA8vTFY-k8 don’t use the url
Hi I’ve purchased the theme and I love it but I have issue of the theme being very slow to upload. Also on the iPhone it give the OOPs message. Can you please help?
http://www.joyfulgiver.org/Thank you in advance!
Hi,
Thanks for purchase.. I thing your server memory limit is low. Please increase memory limit. Can you please explain when and what you see when you try to run iphone. please share screenshot.
Thanks
If you face again problem. Please send your access. We will setup. our email – codexcoderltd@gmail.com
Thanks
Please check your site now.. Hope your problem solved..
Let us know, if you find any issues in future.
Note: If you like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever.
Please see this image to get a clear idea of rating a theme – http://www.codexcoder.com/images/rate-us.jpg . Hoping for a 5 star rating from your end
Hey there 2 questions
1. I have having trouble with the you tube link section. i put the the link in but nothing appears on the site. 2. I would like to have the donate button in the main menu/header section. But i do not want to use pay pal. is there a way to change the landing page of that button?
Hi,
Thanks for purchase.
1.Please follow documentation carefully. Just use youtube link. no need embed code to apply.
2. Again please follow documentation. It you not feature cause then donate button will not display. You will find it on theme option section.
Thanks
Jahirul Islam Mamun
CodexCoder
How do you install the angular view of the site?
Hi KineticsCom,
Thank you for your purchase. You can easily set every section angular style. Just go any section which you want to set an angular style. You will be found a option about Angular/Liner. Just select Angular and select which side angular you want to show. Left/Right.
See this image: http://prntscr.com/5pfwc1
Hope it will be worked now.. If you have any other question then just open a ticket in our support forum. http://support.codexcoder.com
Thanks again.
Great. Thank You!
Nice to see your comment If you like our theme and support then don’t forget to rate us with 5 star,
We really appreciate your feedback..
Thank You!
Is this site woo commerce ready?
Hi There,
Sorry currently our Heal WordPress are not supporting woocommerce. We will give this feature in next update.
Thank you for your contact
Hi Codexcoder (again)
I’m having trouble channing the navigation menu items…
I’ve tried to add it like this: $shortaboutproject_menu = $heal_option[‘heal_shortaboutproject_menu’];$shortaboutproject = $heal_option[‘heal_shortaboutproject’];
$shortaboutproject_id = strtolower(str_replace(’ ’, ’_’, $shortaboutproject_menu));
&
switch($key) { case ‘shortaboutproject’: echo “
How do I do so?
Thanks
Hi
Your code looks ok. did you make that “heal_shortaboutproject_menu” in theme-option.php ?? If u do so then it will work.
What you want on that menu section?? Please see theme option section to alter menu or change menu..
Thanks
Unfortunately I still don’t get the result I want. The menu Item “Projekt Dåseringe” should link to the first section of the page after the top section “kort om projektet” (shortaboutproject). When I hover and look at the url at the bottom of Chrome, it outputs: domain.dk/heal/#projekt_dåseringe, which links to nothing…
Theme webpage sofar: http://goo.gl/zp1xRL heal_section_sorter definition in theme-options.php http://cl.ly/image/0f3e0i1X0S19 About section – theme-options.php http://cl.ly/image/0A0m1e3q3V3O about.php page-template: http://cl.ly/image/2H3L3l1t2I2p- What am I doing wrong? And sorry of all the trouble
PS: Is there a way to use wordpress menu instead, and still have the possibility to link to sections, and not page urls?
Thanks
Hi,
I don’t know why you make http://cl.ly/image/0A0m1e3q3V3O this one. No need. Just write it “Projekt Dåseringe” in about section. See this http://prntscr.com/5pvs93
Then menu smooth scrolling work. This text called as an ID in about section. see this http://postimg.org/image/efojyiatx/
http://cl.ly/image/2H3L3l1t2I2p .. Your code not ok
$heal_option[‘here id call’]
If you want to add hard code link. then open header.php and see this one http://postimg.org/image/a425muwpv/
Hope your problem will solve.
Thanks
Jahirul Islam mamun
CodexCoder
Let us know, if you find any issues in future.
Note: If you like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever.
Please see this image to get a clear idea of rating a theme – http://www.codexcoder.com/images/rate-us.jpg . Hoping for a 5 star rating from your end
Hi I just bought this theme and am having issues when I try installing the healer essential. When I try installing it I get this code: Parse error: syntax error, unexpected T_FUNCTION in …. wp-content/plugins/heal-essential/theme-shortcode.php on line 6.
Hi joesaiyang,
Thanks for your purchasing our Heal WordPress theme. Can you please check your server PHP version??
You need minimum PHP 5.3+ for running Heal in your server. Please contact with you server administrator about upgrading your php version.
If still getting problem then please send us an email to codexcoderltd@gmail.com . We will be happy to assist you
Thanks Again.
Thanks for the quick reply. I was working off PHP 5.5 and needed to go down.
No need.. I said minimum 5.3 .. so 5.5 ok.
Hello CodexCoder,
Really happy with your theme, working with it as we speak and so far so good. However, I have 2 questions:
1. How can I only show 1 slider or adjust the slider timings? The current standard timing is way too fast. 2. I notice in different browsers that the theme is laggy when scrolling. It is not very fluid. Is there a way to make scrolling more fluid?
Thanks in advance!
Best regards,
Roy.
Thanks for purchase.
When you want to use 1 slider, on that time its become static banner.
1. Our theme made with slider and video background, there is no option to use banner. If you want to use banner, then you have to delete all element from slider.php or delete for and foreache php code.
2. You can stop lazzy loader from advance theme option.Or to more fluid you can follow this link https://github.com/inuyaksa/jquery.nicescroll
ThanksJahirul Islam Mamun
CodexCoder
Thanks Jahirul!
So how exactly do I stop the lazy loader at advanced theme options? (I don’t see the option?)
Also, I noticed that on mobile devices, the images stay grey. How do I fix this?
Plus, can I use Google fonts? If so, how?
Thanks for your help!
Best regards, Roy.
Thanks.
Lazy loader stop- scroll bar on/off section check in advance theme option.
Mobile version image not display in our current version. Hope next update you will get that feature.
2. To change google font please open /assets/css/style.css and top of the stylesheet you will get
@import url(http://fonts.googleapis.com/css?family=Raleway:300,400,600,700,800,900);
Replace with your font. Also replace font-family: ‘Raleway’, sans-serif; with your font.
Jahirul Islam Mamun
CodexCoder
Ah OK, so the site is not really responsive then? This is what you advertise!
Site is 100% responsive.. other-ways TF not accept it.. For mobile browser there are many site just disable that section. But we try to give that facilities. Hope next update you will get that.
Thanks
Hi,
I hope your problem now solve.. You can try this version..
Thanks
We are interested in this site, specifically the angular version, but the scroll bar doesn’t seem to work on this version. It disappears and is not as user friendly as the straight version. Is this something that can be corrected or is the problem only on the sample site? Thanks for your help.
Hi LeBret,
Thanks for your interest. Yes we update this section in v1.1.2 . You can on off this smooth scroller . So don’t worry you can use our theme
If there have any another issue let us know..
Thanks again.
The darken-overlay of the clients section was getting added to the ‘events’ bottom angle. This CSS seems to fix it:
.angular .top-angle,
.angular .bottom-angle { z-index: 1000; }
bottom angle no need. i place to angle. anyway, i will test it again. Thanks for your suggestion.
Hi I’ve purchased the theme and although i love the fonts used I have to change them to be in keeping with our brand identity – do you have any documentation to help with this?
Hi,
Thanks for purchase.
Please unzip main downloaded file, you will find the documentation on it.
Thanks
Hi, I’m interested in your theme but I have some question: 1. Is it possibile to have some static page? 2. How many partners/blog posts/events landing page can contains?
Thanks Enrico
Hi enrico_contri,
Thanks for you interest about Heal. We are not clear about your questions. But let us describe.
1. You can create page like other WordPress site. Also you can set this page link in Home page menu.. It’s not possible to make different home page right now.
2. There have some limitation about adding partner. You can only add 4 clients. But you can create unlimited event and blog post.
Hope that information will help you .
Thanks again for contact us.
Good evening, I am using the gallery section two times in my webpage. The problem I am running into is that I want the first gallery to pull from one filter and the other gallery to pull from a different filter. Im not sure how to change the code to filter it down so when page loads it only displays a certain filtered set.
Thank you, Jeremy
Our theme has gallery section one times. It you want to use several time you have to add some different id or class. otherways, it will filter same way.
Thanks
I purchased the theme and am trying to update the Story section on the homepage. It should be in the About Settings of the theme options, but all that is there are settings to adjust the Misson and basic About options, and nowhere does it have any ability to change the Our Story text or the text next to the about button. I feel like this is a bug but maybe I’m in the wrong section, although its exactly where your documentation directs to change this….any help?
I’m also noticing other areas missing fields to change, such as in the Volunteer section there is nowhere to change the button title or the icon…
Also need to add dollar signs in front of the donation amounts…sorry just posting as I see it.
Hi
Our updated version is now more flexible to setup. Story section is located into about section. You can update story section from theme option. Whatever you want you can update it from theme options’ about section.
Volunteer section button text changing missing. 
Ok we will update it. For now, please go > sections folder > team.php and find that “Apply Now” Text and replace with your text.
Yes, dollar sign have to be add manually coz some clients want to add pound sign. Hope you understand.
Thanks
I am using version 1.1.2 which I believe is your most up to date correct? There is no field to enter or change the story section here, it has the title, the slider, the backgrounds and then goes straight into the mission section…
For the Volunteer section I also need to update the icon there along in that section…
For the dollar sign, if I manually enter a dollar sign, it breaks the progress bar. Putting anything in either of the goal or manual funds raised section will cause the progress bar to be blank, and even if I put a dollar sign on the manual funds raised section, it will not display it…this looks very bad and people won’t even know what I’m talking about based on it’s current setup…
http://prntscr.com/5m9zpt
Check this link please. For changing volunteer icon – Open team.php that is located in sections folder. Find this html link—
<span aria-hidden="true" class="li_user" />
No need to enter dollar sign manually, its automatically post dollar sign. please follow our documentation. Also follow our youtube video tutorial how to make your site like demo.
Thanks
Hi!
I just recently purchase this theme and I’m having trouble uploading it to WordPress. I uploaded it using FTP AND in WordPress directly (appearance, themes, upload). Please help!
Hi,
No need to upload it by ftp. Just unzip main file and you will find the main heal wp zip file. Just upload it by WordPress theme upload section. Its easy to upload and install.
By the way, You can also upload with ftp as well. Place zip file into themes folder. After that extract. and then go your wp theme section. and activate the theme.
Thanks
Jahirul Islam Mamun
CodexCoder.
If anyone has an issue with Top Level menus not linking to their Wordpress Menu item (only if you are using the Wordpress Menu system) here is the fix.
Go to file: themes/heal-wp/inc/wp_bootstrap_navwalker.php
Find:
// If item has_children add atts to a. if ( $args->has_children && $depth === 0 ) { $atts[‘href’] = ’#’; $atts[‘data-toggle’] = ‘dropdown’; $atts[‘class’] = ‘dropdown-toggle’; $atts[‘aria-haspopup’] = ‘true’; } else { $atts[‘href’] = ! empty( $item->url ) ? $item->url : ’’; }
Replace with:
// If item has_children add atts to a. if ( $args->has_children && $depth === 0 ) { $atts[‘href’] = ! empty( $item->url ) ? $item->url : ’’; } else { $atts[‘href’] = ! empty( $item->url ) ? $item->url : ’’; }
The top level menu items should now link properly.Also if this is not fixed by the authors then you will have to apply this fix every time you update the theme.
Thanks sublime5o,
Although its not bug.
Its another way of making drop-down menu. You will find this type of available theme in TF.
By the way, We accept your guide line. Hope we try to give this extra facilities in our next update.
Thanks again.
