305 comments found.
Hi,
Nice theme, I have pre-purchase questions. 1. Can you have different images per page? 2. Is there the ability to add opacity to the content background? I would like to show the background image through the content slightly.
Many thanks in advance for your reply. Suzie
Hi,
Glad to hear you like our theme. Here are our comments for your questions:
1. Can you have different images per page?
- Are you referring Feature image or the page background image? If featured image than it is not available. For background, currently it’s not available but we are planning to add it and it will be available in approx 7 to 10 days.
2. Is there the ability to add opacity to the content background? I would like to show the background image through the content slightly.
- You can set color for content background. Currently there is no option to set opacity but you can set it easily by adding a simple custom CSS code. We will provide you if you need it.
Thanks,
Bob
hi, the theme is very slow, google page speed, tells me the css are not optimized. how I can improve performance. my web server is very fast.
Thanks for buying our theme.
You can improve your site speed by installing WP Super Cache plugin. This plugin will create static HTML pages and distribute it directly without querying database every time.
Also, for the message “CSS not optimized”, the CSS is not minified because developers can understand it perfectly. But you can minify CSS/JS by installing plugins. Also we recommend you to try CloudFlare (we are referring their free service) as it will help you a lot.
Thanks,
Bob
Hi,
I see that new update comes with one page layout setting. Could you tell me more about this function how to set up after clicking the yes button? I didn’t find any documentation about it.
Thanks, Annie
Thanks Bob, it works well.
Greetings. Love the theme. So easy to work with and easy to understand, I have made a design for a customer. His site is temporary at the domain – kokoonholding.com but it will be changed to kokooninvest.com – both sites are similar but kokoonholding.com will go down as soon as we have copied the old page. I installed it on both sites. Do I need to buy one more copy of the theme or will it be ok when i take down the old page.
Hello,
You don’t need to buy extra licence as you will make down the one site.
You need to buy extra licence only if you are creating two live sites and both site would be individual site or domain.
Thanks,
Bob
Awesome. Thanks for ultraquick reply. Just wanted to check so I dont get into publising right problems, Then i will install it and import the old site and take it down.
Cheers. Will for sure buy more of this for clients in the future 
done and following you on twitter 
Thanks a lot 
Amazing theme! great costumer service. Question? How do I get the MENU UN_CAPITALIZED ? Thanks!
Thanks for your great comments
You can UN_CAPITALIZED menu text by adding this CSS style code in Theme Options > Custom Code > CSS Code box:
.main-navigation .mega-menu-wrap ul.mega-menu > li.mega-menu-item > a{
text-transform: none !important;
}
Thanks,
Bob
that didn’t work
put in :
.main-navigation .mega-menu-wrap ul.mega-menu > li.mega-menu-item > a{ text-transform: none !important; }
I updated the code so it will work with both menus. Please try the code given below:
body .main-navigation .mega-menu-wrap ul.mega-menu > li.mega-menu-item > a,
body ul.nav-menu > li > a, div.nav-menu > ul > li > a{
text-transform: none !important;
}
If still not working than please send us your site URL so we can check directly on your site.
You can also send us private message from our portfolio page to keep your URL hidden.
Thanks,
Bob
Hello, When installing the plugin: WPBakery Visual Composer, it gives me this error… Could not copy file. js_composer/include/classes/shortcodes/vc-widget-sidebar.php How do I go about correcting this? Thank you!
Hello,
It looks like the Visual Composer ZIP is broken so you are getting this error (also some other files may be broken too). So please re-download Howes theme package and re-upload on server and try again.
If still error than please send us private message with your your site URL and admin login details so we can check it directly on your site.
Thanks,
Bob
How to change the font color , please seee the screenshot http://socioengine.com/background-change.jpg and Also I tried to add a background to the row, it worked, after that when i tried to edit the background, it was not working,
Also if you cannot edit background image than please send us your WordPress login details as it should not happen. We will check directly on your site and will reply you shortly.
Please send us private message to keep your login details private.
Thanks,
Bob
Thanks Bob for your support. Bob how can i able to send you private message. I just need to send you the wordpress admin details
http://themeforest.net/user/thememount?WT.ac=item_profile_text&WT.z_author=thememount
and fill the form given at right bottom side. This form will send us email directly.
Regards,
Bob
The box title is Email thememount
How can i able to add header 3, http://socioengine.com/manazil/header-3/ to corporate theme http://socioengine.com/manazil/corporate/ . please let me know
Hello,
You can set Header 3 as default by going to Theme Options > Header Settings and select “Header 3” (big image) than save settings. This will make “Header 3” as default on your all pages.
Bob
sorry
Hi, how do we make woocoomerce single product page full width?
Also, is there a way to make a distraction free checkout page? (no menu bars, top bars, sidebars, footer, etc…)
You can remove sidebar from all pages of WooCommerce by going to Theme Options > Sidebar section and select “No Sidebar” in the “WooCommerce Sidebar” option.
If you just want to remove sidebar from single product than please let me know.
For the distraction free checkout page, you can remove elements by setting options and by adding custom CSS style code. To remove sidebar, you just need to edit the CART page and select “No Sidebar” this will remove the sidebar. Other elements like Topbar, Menu bar and Footer, you need to add custom CSS style to hide them. Here is the example CSS style code:
body.woocommerce-cart .thememount-topbar,
body.woocommerce-cart .menu-main-menu-container,
body.woocommerce-cart .footer {
display: none;
}
Just paste this code in Theme Options > Custom Code > CSS Code box.
Thanks,
Bob
LOVE YOUR THEME! One issue…How do I make the LOGO larger in the header. it only goes up to “Logo Max Height” 70.. I need it to 361×220.. please help? Thanks!
Hello,
Thanks for your great comments
The header area height we set is “100px” so we set logo height to max “70px” so it will not break header.
But we just released a new version of Howes theme (v4.0) which contains option to increase height of the header too. Just update the Howes theme. Here are the steps for how to update the theme:
http://howes.thememount.com/documentation/faq.html#faq-2
Thanks,
Bob
Also you can contact us via our official support forum at support.thememount.com.
Thanks,
Bob
I update the theme and clear the cashe that didn’t fix the issue. no extra settings in the backend to make the logo larger…
Please send us your WordPress login details via private message so we can check directly on your site.
Thanks, Bob
massage sent w/ access. THANK YOU!
Yes we got your message. We are checking now and will reply you shortly.
Thanks, Bob
Hi Team
I have purchased this theme. I really love this theme. I have few doubts, please check the screenshot and let me know how to do it. I look forward for your reply. Please click this link for screenshot, http://socioengine.com/doubts.jpg
Hello,
Thanks for your great comments.
For your questions, please see screenshot given below:
For more question, please contact us via our official support system at support.thememount.com.
Thanks,
Bob
When mousing over your menu, there is a green horizontal line that hovers above the buttons … how do you change the color of that line and adjust the padding. BTW … THIS IS AN AWESOME THEME … I am loving this thing! So frickin customizable!
Thanks for your great comments
You can change color of the border by adding custom CSS code. Just paste this code in Admin > Appearance > Theme Options > Custom Code > CSS Code box:
.thememount-fbar-btn, #navbar #site-navigation .mega-menu-wrap .mega-menu.mega-menu-horizontal > li .mega-sub-menu, ul.nav-menu li > ul, ul.nav-menu ul li > ul, div.nav-menu > ul li > ul, div.nav-menu > ul ul li > ul {
border-top-color: #ff0000;
}
This code will change the border to RED color. Just change the color (#ff0000) as your taste.
For the padding, we are not clear which padding you referring. Please describe why and how you want to change the padding so we can provide you perfect solution. Please see attached screenshot for which padding you are asking:
Thanks,
Bob
Also you can contact us via our official support forum at support.thememount.com.
Thanks,
Bob
PAGE ISSUE:
can you fix the sidebar/content/sidebar page? it loads sidebar first, then content, then right sidebar.
but on mobile browsers and for seo this is a big problem.
let me know when you fixed it
WOOCOMMERCE ICON IN HEADER
How do I remove this?
I mean woocommerce icon in menu not header
The SEO issue (the sidebar loading first before the content) is solved and we are going to release new version in 2 or 3 days. Sorry for delay as our offices are closed due to festival.
For the WooCommerce cart icon, the icon will appear only if you installed WooCommerce plugin. If you like to hide it than you can do it by custom CSS style code. Just paste this CSS style code in Admin > Appearance > Theme Options > Custom Code > CSS Code box:
.thememount-header-cart-link-wrapper{
display: none;
}
This will remove the cart icon from header. Also we will add option under “Theme Options” to hide the icon.
Thanks,
Bob
We checked and found that the SEO sidebar issue is already done and you just need to update the theme. Here are steps to update Howes theme:
http://howes.thememount.com/documentation/faq.html#faq-2
Thanks,
Bob
We just submitted a new version of Howes theme and you will get option to hide the Cart icon from header area.
The updated version is under ThemeForest review and it will be live in approx 12 hours from now. The version will be Howes v4.1 which contains this option.
Thanks,
Bob
Can this project details be placed in the picture below?
http://howes.thememount.com/portfolio/pellentesque-sed/Hello,
We are not sure what you are asking. Can you please describe what you need?
Also, I am not sure, but do you want the “Project Details” be placed in the image (somewhere at right or bottom) ? Is this correct?
Bob
Yes, i want the “Project Details” be placed in the image bottom.
Hello,
Here are two different views of single Portfolio view:
1st view: http://howes.thememount.com/portfolio/consectetur-adipiscin/
2nd view: http://howes.thememount.com/portfolio/pellentesque-sed/
The 2nd view is what you need.
Thanks,
Bob
Also, as I can see, you are not a verified buyer. Please send us your purchase code via private message (use the “Email thememount” form in right-bottom area) so we can verify your purchase
Thanks,
Bob
Helo guys with the best and quickest support in themeforest.net
http://takovertak.no/forslag/?page_id=144Is it possible to make this contact form smaller?
Hello,
Thanks for your great comments.
How you want to make smaller your form? Vertically or horizontally?
If you like to shorten vertically, than you can make different changes like to shorten the height of textarea (Din melding) field. Also you can remove extra fields from the form.
If you like to shorten horizontally, than you can set different COLUMN width. Current column with is “4 + 8” You can set it “5 + 7” or “6 + 6” (half + half).
You can also contact us via our official support system at support.thememount.com.
Thanks,
Bob
Dear Bob. First of all: thank you for helping me out, by uploading demo content to my page. On a saturday afternoon…. and because of a problem that was caused by my hoster, who is running safe_mode on my webhotel. It had nothing to do with the template, so: Great support!
Problem: your template seems to be overriding some of the options in Visual Composer. I need to be able to control e.g. the vertical space between elements, but I cannot, the options are not there.
Question: is there some kind of fix, that can help me – or should I buy a Visual Composer license for the installation, and if I do, will it work, or would template code override the possibilies? If the best and easiest way is to spend 30 dollar, it is not a problem at all.
A happy new year to you and your team, and all the best for 2015. Best regards
Lars
Hello,
You don’t need to buy Visual Composer again as we are already providing unmodified version of it. We are providing same version (without modification) of Visual Composer plugin to all buyers.
The changes you see are most of the same as provided by Visual Composer plugin. We are just adding some extra options in it.
For your question, you can control vertical space from ROW options by using the Visual Composer way. Just edit the ROW and set PADDING or MARGIN to add spacing. Please see the screenshot given below for more help:
Thanks,
Bob
Hi Bob. What you are discribing, works perfect if I want to increase space between rows – I want to decrease. There must be som default setting of vertical space that I cannot access, which should be no more than 1 pixel. Best regards Lars
Hello,
The padding can reduce or expand the spacing between ROWs. The default padding we set for ROW is “padding-top:80px” and “padding-bottom:80px”.
So you can add 40px to reduce it. Just add 40px in PADDING-TOP and PADDING-BOTTOM boxes. This will make half spacing.
Also if you like to change it globally (on all pages and on all ROWs) than you can write CSS style code in Theme Options to apply it globally. Here is the sample CSS style code:
body.thememount-page-full-width #content article > .entry-content > .wpb_row.wpb_row.vc_row-fluid {
padding-top: 40px;
padding-bottom: 40px;
}
Just paste this code in Admin > Appearance > Theme Options > Custotm Code > CSS Code box. This will make spacing to 40px globally.
Also, as we can see, you are not a verified buyer. Please send us your purchase code via private message (use the “Email thememount” form in right-bottom area) so we can verify your purchase
Thanks,
Bob
After clicking on “Theme Options”, I get a 503 error saying something about litespeed hosting. If I click on “Customize” all of the options pop up for about 3 seconds, then disappear and I am left with very basic options. Not sure whats going on.
Hello,
I think some files are missing to upload or some uploaded files may be broken. That may give you 503 error. Please re-download theme package from ThemeForest and re-upload theme and check it.
Also please check file/folder permissions on your server.
File permission: 0644
Folder permission: 0755
This may solve your problem. If not, than please contact us via our official support system at support.thememount.com
Thanks,
Bob
Hi,
Great theme, very easy to work with however I have question. http://takovertak.no/forslag/?portfolio=uis-tjodhallenI want to add like current skin color as background instead of image in project title right under the menu but cant find out where to do this?
If its not possible, I want to remove the background image at least 
Hello,
You can set the background color to skin color by going to Admin > Appearance > Theme Options > Titlebar Settings and select your skin color under “Titlebar Background Color” option.
Please let me know if you have more question. Also you can contact us via our official support system at support.thememount.com
Thanks,
Bob
As easy it was, I figured out myself 
he he i just fond out seconds before you posted 
Glad to hear it
Also we request you to post 5-star rating and your reviews for this theme. Here are steps:
Thanks,
Bob
Reviews will help us a lot.
I will do that if you could fix this map for me for this adress: Tak over Tak over Tak AS Nesbuveien 109 4020 Stavanger, Norway
Kinda did not get that google map part, tried several times
I see that you posted review. Thanks a lot
Here are the steps for Google Map:
Visual Composer just need embed code of the Google Map. Here are steps to generate embed code for Google Map.
- First go to http://maps.google.com site
- Search for your location. Our location is “Tak over Tak over Tak AS Nesbuveien 109 4020 Stavanger, Norway” . So just paste this location in searchbar and do search.
- Now click on the Gear icon in bottom right area. This will open popup menu. Click on the “Share or embed map” link from the menu.
- Now a popup window will appear. Just click on “Embed Map” tab.
- Now zoom-in or zoom-out and adjust the map view if you need. You can also set width and height of the map. Please note that our site will show you map in visible area in 100% so we recommend you to set width 1000px so it will fit in all screen size (like mobile, tablet etc).
- Copy the code and paste this code in the “Visual Composer Google Map” element.
Thanks,
Bob
Thanks and done 
Hi Team
I have purchased this theme, this is really a great theme. I am facing some problem. When i upload a big logo, it is showing very small, i need the logo with the height of 128px . Can you please help me. Please check this http://socioengine.com/manazil/header-3/
Hello,
Thanks for your great comments. We are going to add option to change the height so anyone can easily change it. But you can solve it now. Just add this code in Admin > Appearance > Theme Options > Custom Code > CSS Code box:
.thememount-header-style-3 #stickable-header .headerlogo{
height: auto;
}
.headercontent .headerlogo img {
max-height: 128px;
padding: 10px 0;
}
You can also change the “128px” in max-height property as your taste.
Please let us know if you have more question. Also you can contact us via our official support system at support.thememount.com
Thanks,
Bob
Also we request you to post 5-star rating and your reviews for this theme. Here are steps:
This will help us a lot.
Thanks,
Bob