479 comments found.
On the individual speaker page: http://themes.goodlayers.com/thekeynote/speaker/laurence-francis/ – it appears on my mobile phone that the speaker red box is pushed to the side – not stackable (in the column by itself) and readable – is there a way to fix this? Thanks – beautiful theme!
Oh thanks for let know. We’ll fix this in next version 
Update : Our dev said that he fixed it already. The version on demo site is the old one 
GoodLayers Admin Panel is not saving changes I keep getting an error saying:
Sending Error Please refresh the page and try this again.. No matter how many times I tried to refresh the page (activate/decativate the themes and all plugins) still didin’t work. I tried registering to the forum but it is not recognizing my email although I purchased this theme from envato. Please help. Thanks
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here 
Please also provide wp access + ftp access so we can inspect this directly.
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Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much! 
Great job with the look of the theme. I’m looking at buying as it has most of what we want, however it is lacking a page for ‘sponsors’. I see where you commented that you do not have, however, will you have it in the future? It’s important to us and many events have sponsors, so it could be a great (and simple) way to evolve your theme.
Actually you can create a new page directly and put the sponsors logo easily. Like general static page (using our page builder tool) 
Hello, Some Pre sales questions.
1. That Programmes are Pages or Post?
2. Can I display the Posts on the home page ? ( with a sort code or in any way that updtes by category )
Thank You
Hi,
1. Programme is a custom post type.(not page and post)
2. yes, you don’t need code for this. you can put page item ‘blog’ in homepage easily
Thanks for interest by the way 
Hello,
Is it possible to add the date in the info boxes in the author pages? http://themes.goodlayers.com/thekeynote/speaker/janet-jones/Right now their is Room and time info. It would be nice to se the date too.
Hi,
Sure modifying a little code will do. 
Hi,
Quick question – is it possible to have categories attached to program items? Is it possible to have the programme items sortable / filtered (eg show all keynotes on design) ?
And secondly – is it also possible to host multiple events, or just one?
in other words, can I add program items / speakers to separate events?
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here 
If you got any further questions, please head to our support website 
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much! 
Hi,
Your themes use some kind of plugin type visual composer?
thanks
Hi,
Yes but it’s not plugin. We create our own page builder(like visual composer)
Cheers! 
Love this theme and it’s from a first class WP house!
1. Can I host multiple events?
2. We prefer to use Event Brite. Do we simply add the URL opposed to PayPal?
Many thanks.
Hi,
1. Yes , you can separate each event by using category.
2. Yes, just like that 
Thanks for interest by the way 
that’s great, thanks :))
Hi, great theme. I would like Page builder to work with revisions.
Hi,
Thanks! 
...Revision? not sure what you meant?
oh sorry but page builder is a custom field and it won’t work with revision 
Yes, but it’s possible to implement, for example Advanced Custom Fields plugin supports Revisions, here is some article about this: https://johnblackbourn.com/post-meta-revisions-wordpress.
Oh, sorry I miss the thread.
We’ll try seeing if we can put this in the next version 
Submitted some tickets 12+ hours ago and have not heard back. Since poster above me had issues with submitting his, I want to make sure mine are in queue.
Hi there, It should be answered by now. Could you login back to http://goodlayers.ticksy.com/ to see if it’s answered or not?
If not, please provide ticket url here.
Pre buy question. What happens if the buyer pays with PayPal, does the script automatically sends a link with the tickets or a download link please tell me how does that work?
The system will send a confirmation email(send to both admin and buyer) with unique transaction paypal id.. so they can verify at the front desk, something like that 
Has the theme been tested when integrated with BuddyPress?
I get an internal server error in my wp-admin section after installing BuddyPress on a wordpress install that also has this theme. Can you please address this?
hm, I don’t think this problem is about the theme issue then. We could install Buddypress normally…
I think it should be something with your host, You can try to switch theme back to default theme and try to install buddypress. I think the same problem will happen. If so, you should let your host provider to inspect on this.
If you got any further questions, please head to our support website 
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Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much! 
Am interested in this theme as a replacement for another theme I’ve customized and use for a membership site that has monthly speakers and presentations, and other periodic events that also have specific speakers and presentations. Is there functionality in this theme to accommodate:
1. Multiple Events and Event Types
2. Multiple Speakers for each Event Type
3. Multiple Presentations for each Speaker
Also would like to apply other specific data types, Sponsors, etc to each unique Event Type.
Thank you.
Hi,
1. This is how program page look > http://themes.goodlayers.com/thekeynote/program/ , however, you can create multiple pages for this and separate by category 
2. yes, like this > http://take.ms/UGLNp , http://themes.goodlayers.com/thekeynote/session/gathering-demand-information/
3. hm, I’m not sure about this. What presentation? normally, you can include one pdf file in each EVENT > http://take.ms/fO3SF But in each speaker’s profile page, you can put the link to pdf file directly in this section > http://take.ms/ANX08
4. nope we don’t have this.
Thanks for interest by the way 
I am having BIG issue that none of us can fix. On My Keynote install here www.startupden.com the woocommerce products ARE NOT SHOWING THE DESCRIPTION and other short description on the single product page https://startupden.com/product/testing-product/
HELP!! When we first set up it did show but now its not, we were trying to change the color of the font to red for title of the product name.
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here 
If you got any further questions, please head to our support website 
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much! 
Hello..
How do i change / reset the "counter?" I'm on the homepage builder and I click on the "Session Counter" and I don't see where to change or update the timer to a time that I would like to change it to?
Can you let me know?
Thank you for a nice theme BTW!
Winner!
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here 
If you got any further questions, please head to our support website 
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much! 
I’ve submitted 3 tickets so far at http://goodlayers.ticksy.com/ and no help? 
Could you please login to the support site and check if your tickets are responded yet? Normally, it must be replied within 10-14 hours in business day. However, if they’re not replied, please provide your ticket urls here, I’ll make sure that it will be answered ASAP.
I just responded to your new response on your support site. Can you please help me get this fixed today if possible..? Thanks again! Winners!
Seriously..can you take a look at my ticket that I created days ago??
I really would like to get this fixed..
Not a good customer experience at all 
Still no help.. wow..this sucks
Sorry for late reply for today. Did you follow steps I mentioned above yet? Go to http://goodlayers.ticksy.com/ and login with account that you submitted the ticket, then you will see list of tickets that you created. Open those and see if they’re answered yet(which should be answered by now) but if not, please copy each tickets url and give me here. I’ll make sure that those will be answered ASAP! (Sorry that I can’t help here as I myself is not capable with technical question so it requires our dev to answer in there)
Sorry again for inconvenience.
Great theme ! Is it possible to put PDF files on the website (for other people to download them) ?
Yes you can do that 
Thanks for the answer !
And is it possible to have the Post Slider without caption ?
You can call post slider from Master slider, and yes I think you can avoid caption.
Cheers! 
Does this website have to be used with wordpress? I am an asp.net developer with a little php knowledge. How difficult would it be for me to port this theme over to asp.net?
Sorry it’s only for Wordpress. It can’t work with asp.net
Thanks for interest by the way 
thats a shame, but thank you kindly for getting back to me so quickly. Excellent design work btw.
If I have a large number of speakers, but only want a few of them to show on the front page widget, is that possible?
Same for the Schedule, is there an option to only show some but not all of the sessions on the front page?
Hi,
1. Yes, you can limit the amount in the homepage as well. Or you can also screen it by using category too 
2. for sessions, you can’t push only some date to show but however, you can filter it by category too 
my website is www.neu.edu/ygl
My “speakers” are much bigger than that shown on the demo template. I want my speaker size to be smaller but when I adjust the thumbnail size, nothing changes. Also, on the speakers page, the hover size or image size doesn’t change even after adjusting in the admin panel.
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here 
If you got any further questions, please head to our support website 
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much! 
I have an issue with the SESSIONS. if i add a time in the AM ( i.e. 8:00am) and I add multiple times including (i.e. 8:30pm) the AM time will come right in front of the PM time and not following the order it was added in.
please view my sit below to see what I am referring to: www.women2womenconference.com/new/agenda (click on day 2)
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here 
If you got any further questions, please head to our support website 
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much! 