820 comments found.
Sorry – forgot to send you a link to check to see why I want to do this…
http://www.scottbuilders.comIf you look it over on an iPad or other tablet, you will see that the email addresses overlap quite badly in the current 4 column mode.
If I can have the Photo Stream disappear when this happens – usually on tablet mode in portrait – that would be cool.
Unless there is a better alternative way?
Hi,
Could you please submit a ticket to http://select.ticksy.com/ with a link to your site and temp wp-admin access so our support team can inspect this issue and provide you with the best solution for this.
Select
Hi there!
I was wondering if it is possible to turn off the fourth footer widget on smaller screen sizes – basically on screen sizes below tablet in portrait mode.
My wish is to have the fourth widget disappear at the requested screen size and below, and to have the remaining widgets take up the leftover space.
Is there any code for this?
Hi,
Could you please submit a ticket to http://select.ticksy.com/ with a link to your site and temp wp-admin access so our support team can inspect this issue and provide you with the best solution for this.
Select
Hi, Beatutiful theme! I would like to know if there’s a possibility to add a video instead of the different sliders and how does the theme comply with Woocommerce?
Regards
Hi,
Thanks. 
You can add one or more videos instead of images to the Select Slider.
Regarding WooCommerce, our theme is compatible with WooCommerce. You can see what our WooCommerce shop pages look like on our demo site: http://demo.select-themes.com/nouveau/shop/
Hope this is helpful.
Select
hi all
Kindly, i wanna know how can i personalise my mobile version also there an issue when i open from the mobile my website it give the code instead of the result. {custom_font’ font family,....bla bla bla}
Please advise i need help.
Many thanks
Done !! no need. many thanks
We’re glad you solved the issue.
Select
Hi, I want to add Expand/Hide section in my site. I have used accordion. But the text (with icon) is not changing according to action (Expand/collapse) of accordion. Kindly help how can I add section of expand/hide same as in demo.
Thank You!
Hi,
Could you please submit a ticket to http://select.ticksy.com/ with a link to your site and temp wp-admin access so our support team can inspect this issue to see exactly how the accordion element is behaving on your site and help you solve the issue.
Select
Hi guys,
Great theme!!
Just a quick question which I cannot seem to work out..
I currently have my logo in the center at the top and the menu under in centered. This is exactly how I want it to look when a user first lands on the page.
When a user scrolls down I would like a different version of the logo to appear (a different colour) and for the logo to be positioned on the left and the navigation menu links on the right. This navigation bar should stay like this as a user scrolls down, but it should go back to normal when a user scrolls to the very top.
How can I do this? Is it possible?
Thanks, Josh
Hi guys,
Don’t worry – I’ve worked out how to do it….. it’s always seems to be easier to fix than the original method I envisaged!
Cheers, Josh
Hey Josh,
Thanks for the update
Select
Hi please respond to my ticket 328791 at your earliest convenience (preferably before Monday.) Thank you!
Sure. We will do our best to locate resources over weekend and get your ticket handled
Select
Hi,
It’s been 3 days and no answer. Any idea when I should expect a response? You’ve been very helpful. Thanks!
Hi,
We have assigned your ticket to a member of our support team, they will take a look and get back to you as soon as possible.
Select
Hope your team had a good Christmas, and wishing you all a Happy New Year. Thanks to your help I was able to get through a pretty tough website job. I appreciate all of the help you have given me and wish you all the best!
Hi,
Thank you very much Same to you We appreciate it a lot Happy New Year
Select
Just purchased Nouveau and I’m excited to get into it. Quick question – can you provide the code necessary to center the logo, with menu links to either side, as you have done on the Stockholm theme?
See screenshot: http://prntscr.com/5ms4n4
I want to use the variable header colors and the side-float menus in the Nouveau theme, but was hoping to achieve the look of the Stockholm centered header.
Thanks!
HI,
Unfortunately this type of header is not an option in the Nouveau theme.
Select
Hi,
I have tried to change lay out on ‘Page’ category when i use easily drag copy and paste, but it can not accept drag.
Can you please check it and fix it?
Thank you~!
Hi,
Could you please submit a ticket to http://select.ticksy.com/ with a link to your site and temp wp-admin access so our support team can inspect this issue and see what they can do to help.
Select
Hi All!
My Second question for you is, how can i change the blog background color? not the boxes content but the background of the blog page, i tryed to change the select costum field. not working
Many thanks
Hi,
You can change the blog background color by going to the page you have set as your blog page from the back end and setting some color in the “Page Background Color” field: http://screencast.com/t/YGm54RIcCvs
If this isn’t working for you, please submit a ticket to http://select.ticksy.com/ with a link to your site and temp wp-admin access so our support team can inspect this issue and help you solve it.
Select
Hi There,
After studying the documentation; I have 3 menu related questions
1. I can’t find anywhere how to use the “Title Attribute”
2. What;s the idea behind the “Custom Widget Artea” ?
3. How do I manage to give the menuitems a bold or italic look like in the demo
Thanks a bunch
Hi,
1. The title attribute field is for setting a html title attribute to your menu items, providing extra information about the menu item. To use this field you can just input the title you would like for your menu item into this field and it will be rendered in the html. You can see an example in these screenshots:
a) http://screencast.com/t/cgDjfNAZa
b) http://screencast.com/t/NhZJN2MvqMl3
2. You can add widget areas to your menus if you are using the “wide” or “wide with icons” menu type. You could use this for example to add images to your menu. The custom widget area field in the menu item is where you can select which widget area you would like to add to your menu. You can create a new custom widget area by going to Appearance > Widgets, entering some name for your widget area in the “Custom Widget Area” field and clicking on “Add Widget Area”. Then that widget area will appear in the list of custom widget areas you can choose for your menu.
3. You can change styles for the menu items by going to Select Options > General Font Options > Header Menu and there for each menu level you can set styles. So to set boldness or italic for your first level menu items you should use the “Font Style” and “Font weight” fields: http://screencast.com/t/NoMYzKztAs
Select
PRESALE QUESTION:
I understand you have partnered with the QODE dev team – I love Nouveau with all its features and details, however I have one question: Qode’s “Elision” theme has a unique flip effect on the logo in the menu (http://demo.qodeinteractive.com/elision/home-solid-layer/).
Is that something the Select team would be willing/able to help with adding if I chose to purchase Nouveau? I understand if not, but wanted to ask.
Thanks!
Hi,
Thanks for your interest in our theme.
This functionality is not implemented in any Select themes, and it would require some custom work to implement it. Unfortunately, we are not in a position to accept any custom work at the moment, because we primarily need to focus on providing Theme Support to all customers. Thanks for understanding.
Select
Thanks for your reply! I understand completely – in the scheme of things, its a minor, almost frivolous, feature – I truly appreciate the work you guys do.
Thanks.
How do I get my process icon text and titles to be centered under icon/image circle?
Hi,
The process icon text and title should automatically be centered beneath the icon/image circle. Could you please submit a ticket to http://select.ticksy.com/ with a link to your site and temp wp-admin access so our support team can inspect this issue and help you solve it.
Select
Hello , I would like to know two things.
1 – How do I disable the menu that is below the slider ?
2 – How do I add the top menu, one that contains the social icons . I saw the live preview of the theme selected when the header type to Normal With top menu. Thank U!
Hi,
1. To disable the content menu, please go to your home page from the back end and in Visual Composer delete the first, empty row on the page: http://screencast.com/t/FvX4Fvt3x
2. To enable the top header, please go to Select Options > Header and Footer > Header, and set “Show header top area” to “yes”. You can then modify the contents of the top header by going to Appearance > Widgets and modifying the content of the Header Top Left and Header Top Right widget areas.
Hope this is helpful.
Select
For some reason, when I try to drag and WP elements around in the backend it is not letting me drag instead it is just spreading the elements down? What do I do??? Thanks!
I just posted another message to my latest tikcet with a screenshot please respond!!!!
It’s acting crazy!!! I just uploaded an image and it’s posting only half the image – something is really weird with the theme!! It’s acting totally strange!!! I can’t use!! Please help!!
Hi, My ticket is 328791 please respond! It’s been taking you guys a few days to respond and I have a few pressing questions. Thank you!!
Hi,
We have assigned your ticket to our support team. They will take a look and get back to you as soon as possible.
Select
Hi! what is the maximum logo size on the Heather? because is very small… 
Chiara
Hi,
Logo is resizing to fit the header height, it will always fit in header height (unless it is smaller than the header height). So if you want a larger logo, you will need to increase the header height.
Select
Hi there!
I am having trouble with the Flickr Photostream – I have tried both the proper username and the Yahoo email address associated with the Flickr account and neither works. I get the following error on the website in the footer area in the fourth column:
Invalid flickr username.
The address to check would be the following:
http://inedmontonab.com/scott2/Thank you for any help you can offer on this.
Could use an answer on this right away if possible.
Hi,
You should use your flickr ID here, not your username. to find your Id please visit this site: http://idgettr.com/ and input the url of your photostream in the field and click find. Then paste your ID in to the flickr_id property in the flickr shortcode: http://screencast.com/t/Fsg5wgBgXq
Hope this is helpful.
Select
I am trying to use it in the fourth footer area in a widget. The widget itself asks for a Username, not an ID. The options I get in the widget are as follows: - Title: - Username: - Number of photos to show: - Type text under widget(optionl): - Image width: - Image Height: Delete | Close
I put in the ID info under Username, but it still doesn’t work. I have no idea about the shortcode you mentioned, or where it might be. Thank you for that answer, but I am still out of luck. Any further ideas?
Hi,
To display a flickr stream in your foooter like on our demo site, please add a text widget in to the footer column that you would like the Flickr stream in, and inside that text widget add the following shortcode:
[vc_flickr count="8" type="user" display="latest" title="" flickr_id="36086490@N04"]
then just replace the flickr_id in the shortcode above with your flickr id and save the text widget.
Hope this is helpful.
Select
Thank you! Is there a way to have it open a new window when you click on the thumbnails?
Hi,
Unfortunately this shortcode comes with the Visual Composer and if you want to set target=’_blank’ (opening in new window), you will need to edit shortcode files and change it.
Select
Okay, thank you for your help!
You’re welcome.
Select
Hi,
I sent a support request a few days ago and have not received a response? Is there a way to expedite?? Thank you!
Hi,
Could you please send us your ticket ID?
Select
I bought this theme and I have a few questions regarding the layout/content of it.
1) the fullscreen slider is not always fullscreen from different devices it changes. On some it is too big and you need to scroll to see the full image and on other it is too short and you can see at least an 1” of white below the picture. The slider is on auto responsive mode so I dont know what could be the cause of this.
2) the Menu bar is not fixed to be flush with the url bar search, how can I fix this so it is fixed in the upper most position.
3) My images when I set them to be animated from left to right do not move they will be still images, however if I change it to be top to bottom there is no probelm, All images are the same sizes and some go left to right others top to bottom.
here is my website please take a look and let me know if this is fixable.
http://greystone-on-hudson.com/Hi,
Since these issues qualify for support assistance, please submit a separate ticket for each one to http://select.ticksy.com/ and include a link to your site and temp wp-admin access so our support team can inspect these issues and help you solve them.
Select
