7064 comments found.
I love this theme, but before I purchase, I need to know that you are going to be resolving these support issues? I’m hesitant to buy the theme with this many complaints about your support.
Hi i have open ticket support but it was 16 days a go a no answer, i can see here you give support faster, so here go my questions.
- how i control the opacity color on the background menu? – why i cross the mouse on the top bar the logo change the center position and when i out the mouse from the top bar the logo come to the correct position. – on the “about designer” page can you say the correct image size? – for the products images i need to know the best size image withouth lost quality.
“theme option” – “header elements” – ” Shopping Cart Icon” – i enable and insert PNG image 32×32 px and dont show ond the website
This is my 8 time i am traying get answer… it is difficult??????
Tomorrow if i dont get answer i will fix my rate to you and talk about support. just answer and solve the problems, i can see other people with the same difficult.
Hey Alfonso,
Sorry for the delay in getting back to you. We are dealing with an overload of request. The theme’s success is surely coming with that but we’re doing our best to improve the overall customer experience and support times by adding more staff to the team.
You support request just got replied, you should have an email on it. Feel free to get back to Adrian if you have more questions.
Cheers! Alexandra
Hi,
Is it posible to change the size of page titles and product titles? I have find were to change the tipo but don’t know were to change the size.
Thanks in advance!
Hi there,
Regretfully that’s not possible at the moment, it would require custom coding to get there. We do plan to include more typography option in future updates. I’ll +1 the existing requests.
Cheers! Adrian.
Hi guys
Just a quick question that really appreciate an answer.
The Centered Logo / Split Navigation isn’t quite showing in the centre of the screen and is off to the left slightly. Here is an example of what I mean from the demo page. http://grab.by/DsFe
On my site it does the same but is a pointed triangle it shows more obvious that its not in the centre and doesn’t match up with the centre of my header titles.
Can you please look into this for a fix
Kind regards.
Hi – I have an open support ticket since sunday (#11668) and no answer yet. It is a real blocker for us so it would be very helpful if you could reach out to us.
Thanks, Chris.
Hello, I am loving the theme but I have a problem. For my Login/Register page, Register box icon is not at the footer. How do I make it show in the footer area?
Hi there,
I believe you just need to enable registration in WooCommerce. Here’s how to do that: http://support.getbowtied.com/hc/en-us/articles/202183152
Cheers! Adrian.
thanks!
Hello, great looking template! Question: Are the image sizes adjustable on the shop page? Here for example: http://themeforest.net/item/shopkeeper-responsive-wordpress-theme/full_screen_preview/9553045
Can the 6 images be reduced to 3 or 4 and also, can the dimensions of the images be adjusted?
Same question for the Single Product Page: http://themeforest.net/item/shopkeeper-responsive-wordpress-theme/full_screen_preview/9553045
Can the dimensions be changed of the gallery? A bit wider for example.
Hi there,
Thanks for checking it out.
Sure, the number of products showing up in the shop can be adjusted. Here’s are two examples, for 3 and 4 products instead of 6: http://shopkeeper.getbowtied.com/shop/?preset=shop-3-products http://shopkeeper.getbowtied.com/shop/?preset=shop-4-productsFor the single product page gallery, what you’re seeing in the demo is a maximum in terms of width, but we do plan to include additional layouts in future updates. But you can sure change the actual size and aspect ratio of the images.
Is there anything else you’d like to know about Shopkeeper?
Cheers! Adrian.
Thanks for the reply. Its great that the number of items can be recuced to 3 or 4 etc. Too bad tho that the dimensions cant be changed. Our product images are kinda landscape, hence the question.
For some reason like 70% of tempaltes seem to be focused on fashion. Thats probably the reason behind these long images.
hi guys when you´re viewing the portfolio page, with all the projects on, is it possible to link to a blogpost instead of opening a portfolio page? thanks a lot
Regretfully that’s not possible, the portfolio listing wasn’t built with that in mind.
Cheers! Adrian.
Hi
I really love this theme, very compliments. Before to buy it, if it’s possible, i would ask some questions:
- in the single product page, it’s possible to add some widget in a widget area? – in the catalog page, it’s possible to set less columns for products? for exaple 3 or 4 colums
Thanks
Hi Davide,
It’s great to know you’re in love with Shopkeeper.
Yes and yes. You can see 3 and 4 products here: http://shopkeeper.getbowtied.com/shop/?preset=shop-3-products http://shopkeeper.getbowtied.com/shop/?preset=shop-4-productsIs there more you’d like to know about Shopkeeper?
Cheers! Adrian.
Thanks for the answer!
About the widget area in the single product page, it’s possible to see (in the demo?!) how the theme display the widgets?
Thanks again
How do you link the header links to sections? Composer I’m used to lets you create page sections and then under those settings you can assign it a section id for the navigation. Not seeing that option anywhere.
Shopkeeper wasn’t built with that in mind and I don’t think it’s a Visual Composer specific feature. You’ve probably used it on another theme. That feature is mostly used for creating one-page sites, we plan to implement such features too, but it’s not doable at the moment.
Cheers! Adrian.
Registered and posted a ticket over 20 days ago and I am still yet to receive a response. I will fix my rating when I get a response as developer’s ticket system states “You can expect a response within 24 – 48 hours Monday to Friday 9am – 5pm GMT.”
Hi,
Is it possible to stylize the off-canvas sidebar? I’m trying to find the options but can’t seem to find it. E.g. the background color, size and type of font, etc.
Thanks!
Hi, nice theme! Does it work with WP All Import to bulk import more than 150 products? If there is an urgent issue with the theme, how fast does your team help?
Hi there,
Theme looks great, I have a couple of questions:
1) From the demo; Home v2 (Best selling) – Is this limited to 10 items? How is the sorting defined? Are the numbers 01-10 automatically inserted by the theme=
2) On same demo – there is just an “add to cart” button for each product. I think it would be better to have “View details” – is that easily possible?
Thanks.
Really looking for feedback here. I see you answered others that posted laster than me? 
Hi there,
Sorry for not getting back to you sooner. I somehow kept on skipping it. Human error I guess.
1) That homepage is a custom page, it is just using images of the products, it is not automatically numbered. That’s just for demo purposes, it’s text that can be changed into anything else.
2) The buttons can be changed with custom ones: http://shopkeeper.getbowtied.com/elements-shortcodes/buttons/
Let me know if there’s anything else you’d like to know about Shopkeeper. I’ll be around.
Cheers! Adrian.
Hi I’m asking this question for the third time now:
I haven’t gotten a response to my question, so I’m posting again:
“Question I want to use this theme as an ecommerce site, and I really like the layout of the portfolio section, is it possible for it to link to categories instead of an actual portfolio?”
Please respond
Hi. Pre sales question.
I want to use this theme for a client but before I show the client I want to know with regard to the video background, what format, “export” settings and length you would recommend for the video so as to find a balance between quality and download speed.
thanks in advance
Great theme! One question: is it possible to present 20 items (ore more) instead of 10 in the “Best Selling”-Version? Cheers, Andreas
No answer???
Hi!
Great theme you made, I’m very happy with it!
One question though. How do you insert a full width gallery like on the link below?
http://themeforest.net/item/shopkeeper-responsive-wordpress-theme/full_screen_preview/9553045Thanks in advance!
Vanquish Design
Hi! How do I set the menu bar in the header image as shown in the men’s page. http://themeforest.net/item/shopkeeper-responsive-wordpress-theme/full_screen_preview/9553045
Hi, great theme!
Only two question, is it possible to have always color header background, i don’t see any version with white header background and dark color navigation text, is this posible? No transparent header, and light background, dark text header?
And is this theme WMPL ready?
Would be also great to see products on mouse over on shoping icon on top like on other themes so user must not click/go to cart page to see all products..
Thanks
And demo xml and also revslider xml in demo?