741 comments found.
How do you style the contact form on the “Send us a message” part of the location page?
I want to use exactly the same one
Hi!
Thank you for contacting us.
Kindly, refer the attached screenshot that will help you get a clear view.
https://www.dropbox.com/s/m0rlik8gbe04nyh/dt_location-CF7.png?dl=0Regards., DesignThemes Support.
its only showing up the name and message field? Is there something im missing?
http://wedesignthemes.com/themes/index.php?theme=dreamspaHi.,
Add following code to contact form
<div class="column dt-sc-one-half first">
<p> [text* your-name placeholder "Name"] </p>
<p> [email* your-email placeholder "Email"] </p>
</div>
<div class="column dt-sc-one-half">
<p> [textarea your-message placeholder "Message"] </p>
</div>
<p>[submit "Submit"]</p>
Regards., DesignThemes Support.
I also have problems with the dropdown menu, it does not work in Windows 7 as in OSX. I hope there is a quick fix to come to solve this problem.
gr Michael from the Netherlands
Hi.,
Thank you for contacting us.
We will check this issues in our end and if issues occurs we will fix this issues in our theme updates.
Regards., DesignThemes Support.
Hi again,
Please have a look at : http://remakesheak.internetcloud.ca/produit/baume-a-levres-ananas/
The thumnails slider under the product do not show correctly… there’s a gap between slides ( empty slides )...
Any idea??
ANOTHER BUG FOR YOU :
If i go on a product and add it to the wishlist. Then i have a look at my wishlist by clicking the link on the product page ” and decide to add this product, when i click the button “add to cart” on the wishlist page, i got a blank screen! I need to go back with the browser to see that the product have correctly been added to the cart… refresh page problem??
Stephane
ANOTHER QUESTION :
And how do you remove the “product archive” subtitle under every categories pages ? like you see here : http://remakesheak.internetcloud.ca/categorie-produit/cosmetiques/
I tried to add a filter in the functions.php of the theme to remove titles and no one of common filters worked with dreamspa…
Hi!
Kindly, refer the attached screenshot that will help you get a clear view.
https://www.dropbox.com/s/h5qk0fhfsr5ys3n/dt_remove-prd-archives.png?dl=0Regards., DesignThemes Support.
Hi.,
1) Fixed thumbnail slider issues – http://remakesheak.internetcloud.ca/produit/baume-a-levres-menthe-fraiche/
2) Regarding blank page issues - We have checked your issues but we cant find any issues. wishlist and addtocart button works fine.
Regards., DesignThemes Support.
Hi.,
Thank you for contacting us.
Yes you can make the rounded image to square and change the font size of sub menus. Just add this css code in Dashboard > DreamSpa > Integration > Custom Css. Change the font size as per your needs.
.dt-sc-popular-procedures .image img { border-radius: unset; }
.dt-sc-popular-procedures .image:before { background-image: none; }
#main-menu ul li.menu-item-simple-parent ul li a { font-size: 20px; }
Regards., DesignThemes Support.
Thank you very much, the fontsize works, der square picture not. have a look : http://craniopraxis-weinheim.de/2014/anwendungsgebiete/
Fixed it, it was only an issue in CHrome. I overwrote the shortcode css.
Hi!., Glad that you fixed the issue. Let us know, if you find any issues in future.
Regards., DesignThemes Support.
Hi I have an distorted header and footerlogo on mobile devices. please check: http://craniopraxis-weinheim.de/2014/ What can I do? Best from Berlin E
Hi.,
Thank you for contacting us.
Your logos are good when looked in responsive mode. Please send screenshots of your issue, so that we can check it.
Regards., DesignThemes Support.
Thank you very much for your quick response, here is a screenshot http://craniopraxis-weinheim.de/2014/wp-content/uploads/2015/01/Screenshot_2015-01-23-15-32-24.png this is a sony xperia z3
This is a iphone 6: http://craniopraxis-weinheim.de/2014/wp-content/uploads/2015/01/imagesss1.png
Hi.,
1) Kindly get into your theme directory through “wp-content/themes/dreamspa/style.css” in lineno: 881 of class name ”.footer-logo”, just add “z-index: 2” as shown below:
.footer-logo { z-index: 2;}
2) For header logo, please change “retina_logo” image size as per double the size of “normal_logo”.
For example:
The normal_logo size is “550×119”, change the retina_logo size to “1100×238”. Kindly do the same process for footer-logo size also.
Regards., DesignThemes Support.
Thank you very much, but the problem with the distored header logo still exists. please help me asap. thnx
Hi, Thank you for this great theme. I just have a strange problem here. I follow the instructions on your youtube video to create a mega menu, but it just doesn’t work when it’s applied to my website… Could there be any reason? Regards
Hi!
Kindly, refer the attached screenshot that will help you get a clear view.
https://www.dropbox.com/s/ti3rtb8mn3lgdy2/dt_menu-with-megamenu.png?dl=0Regards., DesignThemes Support.
Hi, thank you for your quick answer! I’ve done everything according to this screenshot and yet nothing appears when hovering the menu item used as a mega menu… Only one thing was different from the sreenshot, it’s that i couldn’t use the “display widget area” as there was nothing to select. I’m sending your a screenshot of this : http://www.klinikk-for-alle.no/wp-content/uploads/2015/01/mega-menu.png
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Layer Slider settings cannot be changed while WPML is activated. To change a slider on a page, we must deactivate WPML first, do the change and reactivate the plugin to be able to change any sliders in other languages.
Stephane
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
sent a few minutes after your email.
Hi.,
Your domain keeps on loading and finally we get this error “The connection has timed out”. Kindly, check it and get back to us. Also the FTP details that you have sent does not work. Please send us correct details.
Regards., DesignThemes Support.
the ip changed in the night. It is now active…. you can go back with same credentials. thanks
Hi.,
We tried to modify a text in your layerslider “Dream Spa Slider copy Anglais” with WPML active and it is saved correctly. Please check it.
Regards., BuddhaThemes Support.
Hi !
Actually we can modify a slider’s itself … the real issue is :
Step 01 : OK Set in a page a specific slider to show up, save it in the first languague, ( let’s say french by example )
Setp 02 : NOT OK Make a translation of that page in a second language and tying to set a different slider for that specific language. ( let’s say english by example )
When WPML copy a page in another language it makes the slider locked to that language. This is the issue.
When you edit your copied page in English by example and you try to select a diffrent slider and save it, you can’t ! it remains the same slider option of your first language !
That’s is why you need to deactivate WMPL first to change the slider in the other language and reactivate it after then.
Any idea ??
Hi.,
For ex:
1) Create home page – (English language)
2) Create another language home page – (French language). If “home page – (French language) ” is the copy of english language page. You can only change the content of the page not options because its copy of main home page (English language). If you change options also, changes wont appear.
To overcome this you have to translate page as Independently. Then changes will works fine.
Regards., DesignThemes Support.
Hi again !
Another bug :
The subtitles of pages cannot be translated with WPML plugin. Whatever we do, the first language subtitle is locked and we can’t change it in other page traductions.
To let you know…
Hi.,
Please check the attached screenshot : https://www.dropbox.com/s/p1ejru9pp5orr4u/dt_subtitle_edit.png?dl=0
Regards., DesignThemes Support.
Well… Seems that woocommerce is not adapted to this theme. More i dig, more i see issues. With product variations, the price is not displaying/changing on the product page neither… Hope there’es nothnig more…
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
sent a few minutes after your email.
Hi.,
Your domain keeps on loading and finally we get this error “The connection has timed out”. Kindly, check it and get back to us. Also the FTP details that you have sent does not work. Please send us correct details.
Regards., DesignThemes Support.
the ip changed in the night. It is now active…. you can go back with same credentials. thanks
Hi.,
We checked your variable product “BAUME CORPS, VISAGE & CHEVEUX” and the price is shown in that page when the variations are selected. Please check it.
Regards., BuddhaThemes Support.
Yes, it seems great!!! As i’ll use the theme in other projects can you send me what you have done exactly to solve all my issues ?
Thank you !
Hi!
Thanks Let us know, if you find any issues in future..
Regards., DesignThemes Support.
Hello again!
Another bug with woocommerce, the product categories images are displaying full page! Even regenerating thumbnails hasn’t done the job. The thumbnails of the product galery image show up on 2 rows… Seems like a .js or .css issue with the theme… Anyone sees my comments?? No response …
Hi.,
Please send us the page link, so that we can check the issue.
Regards., DesignThemes Support.
The add to cart do not show up and the price do not show up on desktop… and the text is overlapping on IPAD
Seems that variations cause an issue
Categories Images :
As i sent you the user / pass for the website, change the settings in woocommerce to show categories on the shop page, and you’ll see that the pictures are really large ( page width )...
thanks to give me a fast fix for all this…
Hi.,
Your domain keeps on loading and finally we get this error “The connection has timed out”. Kindly, check it and get back to us. Also the FTP details that you have sent does not work. Please send us correct details.
Regards., DesignThemes Support.
the ip changed in the night. It is now active…. you can go back with same credentials. thanks
Hi.,
We have fixed the category image issue in shop page. Please check it.
Regards., BuddhaThemes Support.
Yes, it seems great!!! As i’ll use the theme in other projects can you send me what you have done exactly to solve all my issues ?
Thank you !
Hi !
The regular drop down menu do not show the sub items. Can you help me please ?? this is a second weird issue i have with the theme…
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
it has been sent. the ip changed in the night. It is now active…. you can go back with same credentials. thanks
Hi.,
We tried adding submenus to your site and it is shown in the dropdown.
Please check the screenshot.
https://www.dropbox.com/s/dr4klbjbxxbla8o/dt_dropdown.png?dl=0Regards., BuddhaThemes Support.
Yes, it seems great!!! As i’ll use the theme in other projects can you send me what you have done exactly to solve all my issues ?
Thank you !
Hello !
Thank’s for that beautiful theme… But, i do have an issue with the zoom magnifier plugin. Do not work at all! If the plugin is disabled, the woocommerce lightbox works just fine… If the plugin is enable, the images open in another page …
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Yes, it seems great!!! As i’ll use the theme in other projects can you send me what you have done exactly to solve all my issues ?
Thank you !
Hi!
Thanks Let us know, if you find any issues in future..
Regards., DesignThemes Support.
Pretty disappointed. It’s anything but user friendly. Everything is put together with shortcodes. Shortcodes are useful for adding some specific features not building a page structure. Like those icon boxes, you can better make a custom post type that handles these things and then just add the post with a shortcode.
Why did you use your own page builder? There is already one that has a lot more features and works perfectly. Yours has flickering effects that does not seem to work well and just a few options. I need to fully design the page builder if I want to let my client use it, because it’s not made to blend in with the design.
The design is perfect for my client and I like it too. But please keep in mind that people with no knowledge at all about wordpress need to work with it. Giving structures with shortcodes will do no good. I guarantee that a lot of people will accidentally delete one of those lines.
“1 click demo install”, yes nice, but not with all the images, please provide that information next time.
Giving 2 stars, sorry.
Hi.,
We have put our own page builder for giving our clients a user friendly solution to build the pages. The page builder which is available in the market is costly and due to which we have built our own page builder.
The page are built with shortcodes to make it simpler for understanding and we have the shortcode builder in the editor for using all the shortcodes and it is easy to understand from their names.
Our one click dummy install will install all the dummy pages and yes the images are not included and they are replaced with placeholder images, because the images that we use in our theme are licensed.
If you wish we can give you the purchase link of those images, so that you can purchase it. Let us know if you have any concerns any time. Please consider reverting the star rating. Thanks for the consideration.
Regards., DesignThemes Support.
Hello, how do I add / change a photo in the testimonial carousel?
Hi.,
Just add image attribute and paste the image URL as shown below.
[dt_sc_testimonial_carousel]
<ul> <li>[dt_sc_testimonial name="John Doe" role="Cambridge Telcecom" image="http://wedesignthemes.com/themes/dreamspa/wp-content/uploads/2014/07/authour-img.jpg"]Lorem ipsum dolor sit amet, consectetur adipiscing elit. Morbi hendrerit elit turpis, a porttitor tellus sollicitudin at. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos.[/dt_sc_testimonial]</li>
</ul>
[/dt_sc_testimonial_carousel]
Regards., DesignThemes Support.
hello, how are you?
i have a problem, i tried to change the menu font and it is not working anymore, it is not changing, what could the problem be?
Hi!.,
Kindly, mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
hello, i sent the info
Hi.,
The issue has been fixed. Kindly, check it now.
Regards., DesignThemes Support.
thank you so much, can you please add this font http://www.google.com/fonts/specimen/Courgette i tried to add it following your steps but it did not work
Hi.,
Just add the font name to wp-content/themes/dreamspa/framework/google_fonts.php like others included in that file.
Regards., DesignThemes Support.
I want send the auto confirmation email to the customers. It ask me to execute following script with your cron
/home5/apisbras/public_html/wynnfootspa/wp-content/plugins/designthemes-core-features/reservation/cron/send_agenda_cron.sh
I know where is this file but how to execute it? what exactly that mean? Thank you
Hi.,
Thank you for contacting us.
Please ask your hosting team for how to set the cron for that file. You need to set the cron from your cpanel login.
Regards., DesignThemes Support.
what kind Common Settings I should set up to?
Hi.,
Kindly, check the link for setting up cron jobs in cpanel http://www.greengeeks.com/support/video-tutorials/display.php?tname=cpanel-x3-cronjob
Regards., DesignThemes Support.
I had set up the cron jobs but is not working. do you have any idea what might went wrong?
Hi.,
You mean that the customers does not receive mails when reserved through reservation form? If yes please mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
Hi
the plugin LayerSlider WP wants a purchasecode and the code of the product is not correct
Item Purchase Code: 2ad8d6c7-094c-4b75-8e1c-2b705364e7bf Purchase Date: 2015-01-13 20:27:09 UTC
What shall I do? best regards
Hi.,
Thank you for contacting us.
Since the layerslider came along with the theme, you need to get the revolution slider files from us when there is an update. Send us a message through the right bottom form @ http://themeforest.net/user/designthemes so that we will send you the import file of the layerslider latest files.
Regards., DesignThemes Support.
Hello,
where can i find the Documentation? I couldnt see it in any Folder.
Thanks in Advance Michael
ok, found it, sry 
Hi!.,
Glad that you’ve solved the problem now!
Let us know, if you find any issues in future.
Regards., DesignThemes Support.
Hi, I need to translate some words/button from english in Italian… For example: “Read More”, “Comment”, “Give a reply”, etc… How do I do?
Hi.,
Thank you for contacting us.
a) You can find the dreamspa.pot file in the themes folder itself. Get into this path wp-content/themes/dreamspa/languages and you can find the dreamspa.pot file. Rename it to dreamspa.po
b) If you are running a multi language site, you need to install the wpml plugin.
c) Or if you are running a single language site other than english. Say for example if you are running German site only. Go to wp-config.php and change the language code as define(‘WPLANG’, ‘de_DE’);
d) Then rename the file dreamspa.po to de_DE.po and open the file with a poeditor and you can translate all the texts from our theme.
e) Finally you will get the mo file there. Uploading that mo file the site will be fully translated to German.
Regards., DesignThemes Support.
I have hard time to input the sample sliders. It won’t allow me to do it.
nm got it, thanks
Hi!.,
Glad that you fixed the issue.
Let us know, if you find any issues in future.
Regards., DesignThemes Support.
