5242 comments found.
Hello, I must confess that this theme is quite amazing, I am opportuned to use it for my client. But why does it have this message “Thank you for purchasing our theme. We hope you enjoy our product! If you have any questions that are beyond the scope of the help file, please feel free to contact us on our Support Forum at. http://support.unitedthemes.com" whenever you make your pages stand alone and not as sections. I am having issues with that.
Theme Support
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Hi, 2 questions: -Is is possible to have a (free) option to view the site in 2 languages (ENG & SPA)? -Can I use this template on a free wordpress account? Thanks in advance!
Hi,
we do not recommend the free transtlation plugins since these plugins are mostly limited, so no we do not have a recommendation for you in this case. And within a free WordPress account you are not able to install custom themes as far as we know, but you need to ask WordPress support in this case.
Best Regards UT
Hello! I have a problem with portfolio photos/
I use Filterable Portfolio Gallery! it looks on the desktop like this
And its ok
But on the ipad or iphone or android it looks like this
You can see that some pictures are rotated on mobile.
How can i fix this?
see http://cars-craft.ru/c197/ Thanks
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
……………………………………………………………………….……………
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Support Forum
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Hi,
our support will come back to you soon.
Best Regards UT
Shortcode Shortcuts in editor stopped working. They just sit there in a pop-up and do not deploy, what do I do?
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
……………………………………………………………………….……………
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Support Forum
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Hello:
I have a pre-sales question. What image scroller are you using on this demo page http://themeforest.unitedthemes.com/wpversions/brooklyn/landing/.
Thanks
Simple CSS and JS! Thanks
Hi, Can I easily build a website in Polish on this Theme?
Regards
Hi,
yes of course – if you see hardcoded translation string you can use free plugin to translate them and for professional translation ( if you use several languages – we recommend to use WPML ( but it’s a paid translation plugin ).
Best Regards UT
Hi,
I am just finishing up my site but I want to add a team page. I don’t see how I can do that. Can you please help me?
http://c3grayson.corradomatt.com/Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
……………………………………………………………………….……………
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Support Forum
Register here
Find your Purchase Key
……………………………………………………………………….……………
We’ll see you on the inside,
United Themes Team
Hi,
I found a bug in your theme that is causing problems in social media section.
In your demo5 on line 1899, there is a block of HTML with improper <p></p> tag nesting. It doesn’t cause trouble on the demo, but when I used in in my theme, the extra tag was wrapped around CSS <style> bit and because of that the first social icon is not displayed at all. When I fixed the <p></p> tag nesting it displayed fine.
I think that “ut_service_icon_box” shortcode needs to be fixed to work well with WP editor that adds <p></p> tags to content.
Here is what my code looks like when generated with your shortcode:
<p>
<img class="size-large wp-image-3691 aligncenter" src="/wp-content/uploads/2013/12/socialmediamonitor-1024x281.jpg" alt="socialmediamonitor" width="1024" height="281" />
<style type="text/css" scoped> #utbx_54c0e3992895f { background:#222222; } #utbx_54c0e3992895f:hover { background: #3498db; } #utbx_54c0e3992895f:after { box-shadow: 0 0 0 4px #3498db; } </style>
</p><div class="ut-service-icon-box ut-one-fourth ">
<div class="ut-highlight-icon-wrap ut-highlight-icon-effect">
<a id="utbx_54c0e3992895f" data-id="utbx_54c0e3992895f" data-hovercolor="#3498db" class="ut-highlight-icon fa fa-facebook " href="#" target="_blank"></a>
</div>
<div class="ut-service-icon-box-content"><p> Polub nas na Facebook </p></div>
</div>
<style type="text/css" scoped> #utbx_54c0e39928a6e { background:#222222; } #utbx_54c0e39928a6e:hover { background: #3498db; } #utbx_54c0e39928a6e:after { box-shadow: 0 0 0 4px #3498db; } </style>
<div class="ut-service-icon-box ut-one-fourth ">
<div class="ut-highlight-icon-wrap ut-highlight-icon-effect">
<a id="utbx_54c0e39928a6e" data-id="utbx_54c0e39928a6e" data-hovercolor="#3498db" class="ut-highlight-icon fa fa-twitter " href="#" target="_blank"></a>
</div>
<div class="ut-service-icon-box-content"><p> Do??cz do nas na Twitter </p></div>
</div>
<style type="text/css" scoped> #utbx_54c0e39928b5d { background:#222222; } #utbx_54c0e39928b5d:hover { background: #3498db; } #utbx_54c0e39928b5d:after { box-shadow: 0 0 0 4px #3498db; } </style>
<div class="ut-service-icon-box ut-one-fourth ">
<div class="ut-highlight-icon-wrap ut-highlight-icon-effect">
<a id="utbx_54c0e39928b5d" data-id="utbx_54c0e39928b5d" data-hovercolor="#3498db" class="ut-highlight-icon fa fa-instagram " href="#" target="_blank"></a>
</div>
<div class="ut-service-icon-box-content"><p> Zobacz zdj?cia na 500px</p></div>
</div>
<style type="text/css" scoped> #utbx_54c0e39928c68 { background:#222222; } #utbx_54c0e39928c68:hover { background: #3498db; } #utbx_54c0e39928c68:after { box-shadow: 0 0 0 4px #3498db; } </style>
<div class="ut-service-icon-box ut-one-fourth ut-column-last">
<div class="ut-highlight-icon-wrap ut-highlight-icon-effect">
<a id="utbx_54c0e39928c68" data-id="utbx_54c0e39928c68" data-hovercolor="#3498db" class="ut-highlight-icon fa fa-play-circle-o " href="http://..." target="_blank"></a>
</div>
<div class="ut-service-icon-box-content"><p> Zobacz filmy na vimeo </p></div>
</div>
In browsers like Firefox, the open <p></p> tag at the beginning will cause trouble as <p></p> is not allowed to contain block elements like DIV.
Can you please address this issue?
Hi,
we currently have an open topic about this issue in our forum.
http://helpdesk.unitedthemes.com/index.php/Thread/5895-SERVICE-ICON-FIREFOX/?postID=27649#post27649Please check the text view of the editor and make sure to delete the p tags which have been created by the editor and write all shortcodes of the same type in a single row without breaks. If you still have issues, please join the existing thread and we will help you.
You can register to our forum here :
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Register for the United Themes Community
Support Forum
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Find your Purchase Key
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We’ll see you on the inside,
United Themes Team
Great! Replacing the code in ut.shortcode.functions.php has fixed my issue. Many thanks, Kaste
Perfect 
Hi, i have a question: It can be possible that on click at element menu, the menu can be display block. I dont want he menu fade out when i click them. In where part of code i must change? Thanks very much.
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
……………………………………………………………………….……………
Register for the United Themes Community
Support Forum
Register here
Find your Purchase Key
……………………………………………………………………….……………
We’ll see you on the inside,
United Themes Team
hello, I have a problem to validate the W3C site. An error persists and I can not solve:
http://validator.w3.org/check?uri=http%3A%2F%2Fwww.my-agencecom.com&charset=%28detect+automatically%29&doctype=Inline&group=0&user-agent=W3C_Validator%2F1.3+http%3A%2F%2Fvalidator.w3.org%2Fservices“Error Line 219, Column 184: Stray start tag section. ... Try-content-background parallax parallax parallax-banner-section dark dark ”>”
I wanted to know if you have a solution ?? I looked in the FAQ without finding any answer … Thanking you
I also want to tell you that your topic is very well designed;)
Thank You
Hi,
it looks like the html and body tags are cloded right within the document, out of the sudden. Have you placed custom code somewhere and closed these tags by mistake?
Best Regards UT
Hi, Visual composer or page builder?
thanks
Hi,
none of both – it’s a page / section settings panel with some custom shortcodes.
Best Regards UT
Hey i’ve tried 70 hours adding simple javascript files for this svg set: http://www.pencilscoop.com/demos/animated-svg/demo/index.html
but there is absolutely no way to do that in your theme. I tried with a fresh wordpress install by “simply” registering the srcipts , and with your theme i tried every single possibilities: it doesnt f**k works. And it must be a jquery conflict, but i cant do anything about that.
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
……………………………………………………………………….……………
Register for the United Themes Community
Support Forum
Register here
Find your Purchase Key
……………………………………………………………………….……………
We’ll see you on the inside,
United Themes Team
Hi, Is this theme compatible with ads? Is there a subscription option for the blog? Lastly, is it the best for SEO? Thanks!
Hi,
while we use a SEO friendly HTML Markup, the final SEO tuning needs to accomplished with a plugin like Yoast. You should also keep in mind, that this is a one pager. Means you need to cover some of your SEO with subpages.
Best Regards UT
Do you have a “How to” for the Brooklyn Theme or a list with all the shortcodes for the built-in elements?
Awesome, thank’s a lot!!!
Another problem, we would like the most upper page exactly like in your demo here:
http://themeforest.unitedthemes.com/wpversions/brooklyn/business/What kind of shortcodes do you use there? Or is it possible to get the codes and just replace the pictures and words with our stuff? we tried al lot, but no success so far to get it the way you have it there 
Hi,
which element are we talking about?
Best Regards UT
The “front page” with the headline “We are Brooklyn” where you can select between Brooklyn Basic (Classic), Brooklyn Extended and Brooklyn Elegant. The one with the little screen on the right, that changes depending on the selection you make. Thank you very much in advance.
Hi,
I see, that’s a different Hero Type. There is not shortcode in this case. Please browse to “Appearance” > “Theme Options” > “Front Page” > “Hero Style” and select “Tablet Slider” – make the necessary entries inside the appearing option fields.
If you need further help, please use our support forum since the section here is for presale questions only 
……………………………………………………………………….……………
Register for the United Themes Community
Support Forum
Register here
Find your Purchase Key
……………………………………………………………………….……………
We’ll see you on the inside,
United Themes Team
Best Regards UT
Thank you very much. Now we got it ;) The only thing that we cannot manage is a video in the background of the front page…do you have a hint for us? We cannot register for the Support Forum :( Error message all the time
Hi,
I’m confused – your message has a line trough , does that mean you solved this question already? However , if you need a background video inside a single section – please edit the page and have a look into the “Section Video Settings” tab beneath the editor.
Best Regards UT
All – love the theme and the ease at setting it up too. Quick questions:
1.I am using Demo 10 but would like to use the sortable Work section from Demo 3. Is that doable?
2. Same question for the Team section – we would like to pull over the Team section from Demo 3 into our Demo 10.
Any help would be appreciated!
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
……………………………………………………………………….……………
Register for the United Themes Community
Support Forum
Register here
Find your Purchase Key
……………………………………………………………………….……………
We’ll see you on the inside,
United Themes Team
Hi – love the theme and purchased a license. Can you tell us what filter was used for Demo 10? Like the look as parti of the overall theme – thanks!
Hello, How do I install demo content? Thanks.
nevermind, it is so simple and in the dashboard. Once click. Thanks for the awesome theme
Hi ,
Where do i change the url to the video on the front page demo ?
it is this one https://www.youtube.com/watch?v=yQDIm8QQf94
thanks
Hi,
inside the theme options panel under “Appearance” > “Theme Options” > “Front Page” > “Hero Type” – there’s a field named : Video URL for Front Page
Best Regards UT
once again great fast support thanks
how do i get the video to display on mobile devices ?
Hi,
I’m afraid that this is not possible. It’s a technical restriction of mobile devices. The video is used as a background and background have a huge repaint cost, that’s why we need to display a poster image instead.
Best Regards UT
nothing
Love The Theme! Seriously, 5 Stars!
One major show stopper for us is we need the ability to set different menus on different pages. We would like to be able to have multiple ‘one pagers’ on the website.
Example Menu : Home Service (then sub services) Blog Contact Then when you click on one of the Sub Service Pages that page has a menus specific just to that so we can load up the one pager effect again.
Currently it only allows us to have 1 page section.
Please use this as a reference. http://bodyscenes.wpengine.com/ We want when you click on boutiques you can select one of the 6 exercise options. Then from there you can select the menu for that specific exercise (i.e. cycle).
Please help, as this is truly urgent for us. Thanks! And again, truly great work. We look forward to purchasing more from you!
Hi,
at first of all, we are really glad you like and enjoy our theme. The feature you are describing is the only solution to create more than one one page per installation, but at the same time it’s a heavy code change and cannot be achieved with only 5 minutes of work. The theme is still optimized for a front – blog based structure, means the queries we use also as well as the menu , CSS, JS. This is a heavy lift so I’m afraid that we can’t provide this feature soon. Maybe we will add it in the future but we need to discuss this internally first. I’m sorry that this is not the answer you hoped.
Best Regards UT
How can we achieve this as its crucial for the deployment of this project? The theme is truly the solution to our project. When you say multiple installs you’re saying 5 different wordpress installs? Please advise. If you can email me at ryan@netninja.co I would truly appreciate it. Thanks.
