Discussion on Brooklyn | Creative Multi-Purpose WordPress Theme

UnitedThemes

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2944 comments found.

corangan

corangan Purchased

Having trouble with plugins: Shortcodes by UnitedThemes, WPBakery Visual Composer and Revolution Slider. Getting error messages for all three.

Error example for Revolution Slider when trying to install the plugin:

Destination folder already exists. D:/Hosting/11009087/html/wp-content/plugins/revslider/
Plugin install failed.
Plugin not activated. A higher version of Revolution Slider is needed for this theme. Please 
update the plugin.

Hi,

is this a local installation? If your server has an issue with removing the old plugin directory please manually remove the folder.

Such as:

D:/Hosting/11009087/html/wp-content/plugins/revslider/

Best Regards UT

Since I updated the theme today, www.atlantatech.solutons is just a Blank page even with the admin login

Hi,

please check your server memory setting and make sure you have at least 96M or 128M of Server Memory available. If you cannot adjust this value by your own, get in touch with your hosting provider and kindly ask for an adjustment of this value. That should solve the issue.

Best Regards UT

Hi, I’ve just purchased this theme and I’m trying to install the required plugins. Contact Form 7 installed fine, but when I try to do any of the others I get this error… Download failed. Unauthorized

Plugin not activated. A higher version of WPBakery Visual Composer is needed for this theme. Please update the plugin.

This is a fresh installation of Wordpress, the plugins folders on my server is empty.

Greetings,

are you protecting your website with a htaccess? The theme is trying to request a file from the theme folder. If this is not permitted due to server settings please download the “All Files and Documentation”ZIP here at themeforest. Unzip it and inside you can find a folder named “plugins”. Use these ZIP file for the Installation. Means open your Dashboard > Plugins > Add New and hit the “Upload Plugin” at the top.

For further support please use our support forum.

Theme Support

We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.

…………………………………………………………………

Register for the United Themes Community

Support Forum
Register here
Find your Purchase Key

…………………………………………………………………

We’ll see you on the inside,

United Themes Team

Hi, I’ve setup a new page using your ‘default template’ yet is doesn’t show my content, just your default content – “Setup Information, Thank you for purchasing our theme” etc.

Theme Support

We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.

…………………………………………………………………

Register for the United Themes Community

Support Forum
Register here
Find your Purchase Key

…………………………………………………………………

We’ll see you on the inside,

United Themes Team

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