Discussion on Brooklyn | Creative Multi-Purpose WordPress Theme

UnitedThemes

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Just a quick question. I added a menu to a sidebar and in that menu there are anchor links that should link to sections of my page and it just doesn’t work no scrolling. Now I did try adding the a menu item in the main menu with an anchor link in it. and when clicked it works fine. so for some reason it doesn’t in the sidebar.

Thanks

Its grand I found the issue. Sorry.

Hi,

glad you managed it in meantime.

Best Regards UT

Leupsi

Leupsi Purchased

My font dissappeared from all heros since the last update. I can mark it, but it’s not visible any more. Do you have any idea what could have happened? Thank’s.

Theme Support

Please use our support forum in this case. Even with support expired you can open threads in our “Support Expired” forum. This requires further investigation. Please open a thread and wait for further instructions of our support.

We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free (you need an active support subscription) and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.

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Support Forum Register here Find your Purchase Key

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We’ll see you on the inside,

United Themes Team

I need your help, the button “back to top” doesn’t go on my website. Can you help me?

Theme Support

We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free (you need an active support subscription) and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.

…………………………………………………………………

Register for the United Themes Community

Support Forum
Register here
Find your Purchase Key

…………………………………………………………………

We’ll see you on the inside,

United Themes Team

Is there any way to make the arrows (portofolio section) at the bottom of the page to have the same distance from the center ?

Theme Support

Please use our support forum in this case. Even with support expired you can open threads in our “Support Expired” forum. This requires further investigation. Please open a thread and wait for further instructions of our support.

We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free (you need an active support subscription) and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.

…………………………………………………………………

Register for the United Themes Community

Support Forum Register here Find your Purchase Key

…………………………………………………………………

We’ll see you on the inside,

United Themes Team

panjawut

panjawut Purchased

Ajax Filter not work on filterable portfolio. the filters don’t work

Theme Support

Please use our support forum in this case. Even with support expired you can open threads in our “Support Expired” forum. This requires further investigation. Please open a thread and wait for further instructions of our support.

We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free (you need an active support subscription) and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.

…………………………………………………………………

Register for the United Themes Community

Support Forum Register here Find your Purchase Key

…………………………………………………………………

We’ll see you on the inside,

United Themes Team

Hi just looking for a quick solution to be able to switch the footer off with the contact form in and address? Set to ‘no thanks’ on both the home page and in the admin footer settings and its still there, am I missing something? Just need the section gone, cheers.

Theme Support

We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free (you need an active support subscription) and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.

…………………………………………………………………

Register for the United Themes Community

Support Forum
Register here
Find your Purchase Key

…………………………………………………………………

We’ll see you on the inside,

United Themes Team

Hi How I can increase height of fancy links http://kaypair.com/ .... lines are crossing text here is screenshot https://www.screencast.com/t/CInVAgwfA7Wk

Please give me any Custom css to add for this fix up, or any way to fix this up??

Please help, thanks

Theme Support

We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free (you need an active support subscription) and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.

…………………………………………………………………

Register for the United Themes Community

Support Forum
Register here
Find your Purchase Key

…………………………………………………………………

We’ll see you on the inside,

United Themes Team

I have just updated the theme to the latest version (4.5.3.3) and now my links that were scrolling to sections on the page all seem to scroll to the top of the page. I have also updated to the latest Wordpress version (4.9.1). I don’t have a current support subscription but hoping you can help as the update appears to have broken the site. What can you suggest? The site is www.hammoudpartners.com.au

I had already downloaded these files and replaced them but I did it once more in case they had been updated. Then emptied my browser cache. Then installed WP Super Cache and used it to empty the Wordpress cache. Then emptied the browser cache once again. Still no good. You can see what I mean at www.hammoudpartners.com.au. What to do now?

Hi,

please open Theme Options > Advanced > Custom CSS and add:

section { position: relative; }

This should solve the issue in your particular case.

Best Regards UT

Thanks for your help. That seems to have fixed the problem.

execpriv

execpriv Purchased

Hey, I’m hoping you can help. I’m trying to use the theme options panel but none of the theme options load. It’s just a black empty field where the options should be.

Theme Support

Please use our support forum in this case. Even with support expired you can open threads in our “Support Expired” forum. This requires further investigation. Please open a thread and wait for further instructions of our support.

We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free (you need an active support subscription) and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.

…………………………………………………………………

Register for the United Themes Community

Support Forum Register here Find your Purchase Key

…………………………………………………………………

We’ll see you on the inside,

United Themes Team

Need Support. I have purchased TWO licenses now – the latest in March and it is ALREADY expired?

I cannot get the background image in HERO settings to change for the CONTACT US section. I also cannot get the parrallex quote to load for the homepage.

Please help.

I am trying to copy and paste for you or forward – but email kicks back. Now I cannot even find them. One referred to me as an “Upitty American (profanity)”. Not typing here on the public forum. Also getting a BIG RED BOX from Gmail saying “issues resolving authentification”. I think my email was hacked SAME time we were corresponding and it was coming as nasty messages from your support. If I can retrieve them – I will send them to you but need a direct email to do so.

Discovered yet ANOTHER issue. I cannot change the Content Size either:http://mdg.invoke-media.com/wp-admin/admin.php?page=ut_theme_options

Hi,

that’s not nice but I can assure it was none of us.

We are going to send you an email in a few minutes. Not the Gmail one, there is a different one in our database n*e@invoke-*.com. Is this one still valid?

Best Regards UT

The WPBaery Page Builder doesn’t seem to work. Whenever I try to Edit with WPBakery Page Builder, a blank screen comes out

Hi,

which VC Version is currently installed? There are know issues with older VC Versions and WP 4.9. If you re-download the theme here at themeforest in your private download area. You can find a folder named “plugins” inside the “All files and documentation” ZIP. Use the inner js_composer.zip to update Visual Composer. If you are already on the latest Version of VC, please open a thread regarding this issue in our support forum:

Theme Support

We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free (you need an active support subscription) and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.

…………………………………………………………………

Register for the United Themes Community

Support Forum
Register here
Find your Purchase Key

…………………………………………………………………

We’ll see you on the inside,

United Themes Team

Is there a way to change the author pages? The few demos I clicked through look roughly the same (http://themeforest.unitedthemes.com/wpversions/brooklyn/demo13/author/admin/). However the latest demo looks a lot better (http://themeforest.unitedthemes.com/wpversions/brooklyn/demo32/author/admin/)Would I be able to include the biographical info users add to their user pages and possible links to their social accounts instead of “View all authors posts further down below.” text?

Hi,

at the current stage, demo32 is showing the most recent version of the author page. There will be more options in a future update but it has a low priority since other features and things have to be added or improved.

Best Regards UT

mobizt

mobizt Purchased

How can I install this demo (Creative Agency #2)http://themeforest.unitedthemes.com/wpversions/brooklyn/elegant/ which in admin section I only see the demo #1 to #32 can be install but cannot find elegant or creative agency #2 demo

Theme Support

We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free (you need an active support subscription) and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.

…………………………………………………………………

Register for the United Themes Community

Support Forum
Register here
Find your Purchase Key

…………………………………………………………………

We’ll see you on the inside,

United Themes Team

This theme is not just very good, but the support is fabulous! I had an issue after my support expired, but that was not an excuse, I got the help I needed. Thank you!

Hi,

you are welcome :) We left you also an answer – the issue seems to be related to a plugin. Check back with our forum.

Cheers

Gallery with text Hi, is it possible to insert a short text description in each slide of a gallery? Thank you very much

Hi,

yes, that possible.

Best Regards UT

aksteve

aksteve Purchased

How do I update your theme? You support forum won’t let me. It wants me to update (pay) my subscription. I just want to update the theme. This is top secret?

Hi,

no support is support and not related to the theme update itself. If you open your download area here at ThemeForest and redownload the theme again it will automatically contain the latest theme version. Hope this helps.

Best Regards UT

Thiiib

Thiiib Purchased

Hi, I have just updated my theme and the button in the front page doesn’t work. If I clik in the button “A propos” the website doesn’t scroll, can you help me just for that? Thanks ! http://thibault-copleux.fr

Hi,

check our answer here: https://themeforest.net/item/brooklyn-responsive-multipurpose-wordpress-theme/6221179/comments?page=153#comment_17543563

And do not forget to clear your website cache after applying the files.

Best Regards UT

Hey, I’m using the Brooklyn Child theme (great theme by the way!) and I still have the issue about the scrolling to the sections in Chrome when clicking on any subject in the menu. I already updated everything (since I’ve read here that the fix is in the latest update in the portfolio part) and cleared the website cache and my browser cache afterwards. Is there anything else I can do?

Best Regards.

Hi,

additionally please check: https://themeforest.net/comments/18220889

Best Regards UT

Thanks for the quick answer!

I’ve seen this comment before and tried it but it didn’t work out.

Are there any other possibilities?

Hi,

without a valid URL, we cannot say what is causing the issue. Please open a thread regarding this issue in our support forum and we will investigate it.

Best Regards UT

adurruti

adurruti Purchased

Hi. excelent theme. The theme has support for svg? Will it have support for woocomerce 3.2.5?

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