Hello,

You can do it by adding custom CSS code. Here is the code:

body .headerblock, body.thememount-boxed .main-holder{ -webkit-box-shadow: none; -moz-box-shadow: none; box-shadow: none; }
Just paste this code in Admin > Appearance > Theme Options > Custom Code > CSS Code box.

Thanks,
Bob

Hello,

We are going to add option under “Theme Options” for this. But, for now, you can do it by adding custom CSS code. Here is the code:

body ul.nav-menu > li > a, body div.nav-menu > ul > li > a{ text-transform: none !important; }
Just paste this code in Admin > Appearance > Theme Options > Custom Code > CSS Code box.

Thanks,
Bob

We missed the Mega Menu enabled menu. Here is the updated code:
body .main-navigation .mega-menu-wrap ul.mega-menu > li.mega-menu-item > a, body ul.nav-menu > li > a, body div.nav-menu > ul > li > a{ text-transform: none !important; }

Bob

Thanks Bob, but if I update the theme, will i by any chance loose all the data? (I will surely do a backup before I do the upgrade)

Also I tried to do the auto update for howes, it is stuck at the Downloading upgrade package from the Envato API… (it’s been already 20min)

Hello,

The Envato update will not disturb the settings. But take backup for safe side.

Also it looks like server was disconnected on update via Envato API. If the update failed than please send us your site URL and admin login details and also FTP login details via our support system http://support.thememount.com/ so we can update the theme.

We will upload latest theme via FTP and it will be updated.

Thanks,
Bob

Hello,

No we didn’t fixed the column and you can set one, two, three or four service boxes.

We created Service Box element (in Visual Coposer) which add one service box with all it’s settings (icon, title, descriptin, button/text link etc). Also you can set columns via Visual Composer plugin and add single Service Box in each columns. So it’s fully flexible.

Thanks,
Bob

Hello,

Thanks for pointing this. Yes that is a bug and we solved it in our theme. Also you can solve it now. Just paste this code in Admin > Appearance > Theme Options > Custom Code > CSS Code box:

@media (max-width: 995px) { .headercontent .headerlogo img { max-height: 150px; } } @media only screen and (max-width: 767px) { .headercontent .headerlogo img { max-height: 100px; } } @media only screen and (max-width: 479px) { .headercontent .headerlogo img { max-height: 70px; } }

Thanks,
Bob

Thanks! That fixed the logo. But didn’t fix the header – it still doesn’t resize down in mobile…

Hello,

We are not sure what you need. So please send us more details with screenshot so we can understand it perfectly. Also we request you to contact us via our support system at http://support.thememount.com/ so I and my team will look it.

Thanks,
Bob

Thanks! Also you are a best buyer who ask us real questions and understand all our comments

When will the next update be available ?

Just purchased theme again I have a issues on this page: http://www.jeffsglassandwindow.com/new2/ Using Mozilla 5.0 on Windows 7 It’s the Client Logos, one of them is overlapping? how do I fix this?

Thanks!!!

Hello,

Thanks for pointing this. The client logo is overlapping and it’s a bug in our theme. It will be solved in our next update. But you can solve it now. just paste this code in Theme Options > Custom Code > CSS Code box:

.thememount-client-wrapper a { display: block; }

This will solve the problem.

Thanks,
Bob

For the “Right align logo”, we are working on it and it will be available in next update (in Howes v7.4).

Thanks, Bob

Hello,

Thanks for your great comments.

The date, category and the user data are called “Portfolio Meta Details”. You can remove it by adding custom CSS code. Here is the code: #thememount-portfolio-sidebar .portfolio-meta-details{ display:none; } Just paste this code in Admin > Appearance > Theme Options > Custom Code > CSS Code box.

For the hearts icon remove, you can do this by adding custom CSS code. Here is the code: .thememount-portfolio-likes-wrapper { display:none !important; } Just paste this code in Admin > Appearance > Theme Options > Custom Code > CSS Code box.

Thanks,
Bob

THank you! You guys are AWESOME!!!

Please contact us via our support system at http://support.thememount.com/ if you have questions.

Also please provide us 5-star ratings. Here are steps:


Thanks,
Bob

Hello,

? ?You just need to change the Skin color in our Theme Options section. Just go to Admin > Appearance > Theme Options > Layout Settings and select the color in the Skin Color option.

? ?Thanks,
?Bob

Hi bob I tried that, if i do like that it will change the top color too, i want the top border remain the same red, and the footer border to be only green. It is because the red border in the footer is irritating the eyes as it is over the black color. I am looking forward for your reply

Hello,

I think you got solution on our support system. Please contact us via our support system at http://support.thememount.com/ if you have any question.

Thanks,
Bob

Hello,

Here are our comments to your each points:

1. We tested this on our server and it’s working perfectly. You can see this on our testing server: http://howes-test.thememount.com/ The first ROW “WELCOME TO HOWES” is with custom background color After that, the Three service boxes background is with image. 2. WooCommerce problem is solved. You can see here: http://howes-test.thememount.com/shop/

I think your server has some critical errors so I recommend you to try on different servers. Also make sure you have proper version of PHP and MySQL on your server.

Also you can send us your site URL and admin login details via our support system at http://support.thememount.com/ so we can help you more on this.

Thanks, Bob

Hello,

Thanks for asking. Here are our comments to your each points:

Is it compatible with gravityforms?
- We haven’t tested it with our theme but it should work without any problem. We are using all native WordPress codes so most of plugin will work. Also we are ready to solve bugs if any for this plugin only.

will adding visual composer ultimate addons break the theme?
- We are not sure but it may break some functionality. We are already adding some cusotm elements in Visual Composer so it may break each other.

Does the theme support child themes and do u guys have a documentation to functions and hooks used in ur theme?
- The theme supports child theme. But we have’t created any list of hooks or else. You need to find your code from our theme. The main file which contains all the codes are functions.php and inc/tools.php and you can copy any funciton from this file in the child theme to override it.

Thanks,
Bob

Hello,

I think the uploaded theme missing some core files that’s why you are getting lot’s of errors. Please re-download theme package and re-upload the theme and your most of problems will be solved.

Also you can send us private message with your site URL and admin login details and we will install theme on your server.

If still error than please contact us via our support system at http://support.thememount.com/ so I and our team will solve all your problems.

Thanks,
Bob

Hello,

Thanks for your all the comments. Here are our comments to your each comments/points

1. Background image with covered color + Thememount service box error
- I think you uploaded background image from another way. Please upload image from Visual Composer’s ROW settings directly. If stil not solved than please send us your site URL with admin login details and we will solve it for you.

2. WooCommerce with Theme + Visual Impact When i make up some code and copy that to ‘Custom tab’, I need to switch classic mode & BackEnd Editor mode. In case, some time, what I created is deleted automatically. That’s not happen everytime. But, sometimes happen. Anyway, I almost finished this project. Do you have any idea ?
- We are not very sure what you need need. We thought that you used “Visual Impact” plugin but there is no plugin with that title. WooCommerce with our theme runs very smoothly and we are using core part of WordPress and WooCommerce plugin so most of the settings are default and directly related to original code base.

3. Some of thememount plugin for Visual Impact keep making errors. I did not remember everything. But, I am sorry, your theme needs to update lots of parts. I had to remove floating footer from the top. Yes, I already increased 512MB memory limit on server . I decreased image size. I hope you to update lots of bug on next time.
- Sorry but we are not sure for “Visual Impact”. Can you please describre more on this. Also, as ThemeForest author, we must solve all PHP error before get approval so we already solved all PHP error including Notice Level and Warning Level errors. Also the theme is tested by us and also by Theme Forest testers so there is no error in our theme. Plesae describe where you got any error. It will be good if you provide us some error texts so we can study it more. It looks like some core files are missing or broken so you are getting errors.

Also we found that you provided 1-star rating to our theme 4 days ago. If 1-star rating can solve all your errors/problems than I request all my buyers to provide 1-star ratings. This is first time you are contacting us and you submitted 1-star ratings 4 days ago. If you have errors than you should contact us at that time and you will get most of the errors solved by us and you didn’t get suffered.

I request all buyers to contact us via our support system at http://support.thememount.com/ and we will provide you best possible solution.

Thanks you,
Bob

Hello,

We just updated our theme to make compatible with the latest version of WooCommerce v2.3

So please update the theme to solve any error you get.

Thanks,
Bob

Hello,

There are different reasons for this error. Please send us your site URL with admin login details via our support system http://support.thememount.com/ and we will do demo content setup (if anything missed) and also check why this happen.

Also make sure your hosting hasn’t activated SAFE_MODE. This may give you this error too.

Thanks,
Bob

Hello,

We haven’t tried any LIVE Chat plugin. But most of the plugins are working with our theme so it should work too. Also we are using core WordPress functions so it would work.

Thanks, Bob

Hello,

Glad to hear you are interested in our theme. We will setup demo content in approx 15/20 minutes. But it depends when you send us message as our support schedule is:
11:00 AM to 6:00 PM (IST) – Monday to Friday
11:00 AM to 4:00 PM (IST) – Saturday
Sunday Closed

We will respond you quickly in these time.

Also we need purchase code and WordPress admin login details to setup theme and demo content. Sometimes, we need FTP login as some servers has upload file limit and our theme size is approx 13MB. So if you can send FTP login details than that would be great.

Also you can install demo content too. We are providing one-click demo content in our theme. So after theme installation, just go to Theme Options and you can setup demo content in just one click.

Thanks,
Bob

Hi, Thanks for your quick replay.

I will send you the Purchase code in another 30 Minutes. Please provide you email ID or else send the test mail to mdirshad@hotmail.com. Its ok. Ill Setup the One-click demo Content. But my main problem is about my logo in the header area. I’m really afarid that i will mess up the header area if i touch the css padding. I just want to setup my logo.Can you help me on that.

Regards, Mohammed Irshad.

You can send us all the details via support.thememount.com and our team will do all the changes. The system is private so you can share your passwords too.

Thanks, Bob

Hello,

There is no direct option to do this. But you can do it with custom CSS code. Here is the code:
.item .item-thumbnail .icons a.thememount_pf_featured { display: none; } .item .item-thumbnail .icons a.thememount_pf_link { margin-right: -20px; } .thememount-portfolio-likes-wrapper { display: none; }
Just paste this code in Admin > Appearance > Theme Options > Custom Code > CSS Code box.

Thanks,
Bob

Hello,

For the breadcrumb, I think you want to align breadcrumb including title and sub-title. For this, we will add option under theme options so you can align it as you like. You will get it in next theme update.

For the blogbox, use this CSS code:
.thememount-blog-boxes-wrapper .post-box .post-item-thumbnail{ display: none; } .thememount-blog-boxes-wrapper .post-box .post-item .item-content{ border-top: 1px solid #EBEBEB; } Just paste this code in Admin > Appearance > Theme Options > Custom Code > CSS Code box.

Thanks,
Bob

Hello,

That should not happen. Please show us your site so we can study for tthe white box. You can also send us private message (fill the form at bottom-right side) to keep your site URL secret.

Thanks,
Bob

Hello,

Did you mean the white box wrapped for each logo like on this page:
http://howes.thememount.com/about-us/
(See the “Big Clients” section)

Bob

Hello,

We are providing theme setup for free. You just need to provide us your purchase code and we will setup theme on your server.

Also we are providing free service for demo content setup (we are providing one-click demo content setup so you can do it too) so your site will look same as our demo site (but with different images).

For customization, basically we request you to do it yourself as we are providing very easy way to use our elements. You can hire any developer for it. We are not providing paid support for now. Also we are providing support at http://support.thememount.com/ so you can ask us questions and we will provide you guidance.

Thanks,
Bob

Hello,

We are providing theme setup for free. You just need to provide us your purchase code and we will setup theme on your server.

Also we are providing free service for demo content setup (we are providing one-click demo content setup so you can do it too) so your site will look same as our demo site (but with different images).

For customization, basically we request you to do it yourself as we are providing very easy way to use our elements. You can hire any developer for it. We are not providing paid support for now. Also we are providing support at http://support.thememount.com/ so you can ask us questions and we will provide you guidance.

Thanks,
Bob