283 comments found.
Hello,
- How to keep footer logo image in center of cell-3 – 1
- Footer Form style breaking when body width is around 1010px. How to fix it?
- Recent Project section style breaking when body width is around 1010px. – Not handling overflow and pagination icon overlapping the content.
- Slidshow should support touch and should slide next or previous image when user touch and drag.
- Slide-in Fixed Main Menu (of Smaller Device) – I want sub-menu to be open when click on name not on the down arrow you have given.
Hope you will fix all this soon…!!!
Thanks…
Hi,
1 – This a design point of view if you need it please contact us via the support form and we’ll check with you.
2,3 – This will be taken in consideration, but please tell me which device is using this resolution to test on.
4 – This is a slideshow default behavior and to change it we have to change the slideshow itself.
5 – this is done because of many clients requests if you don’t need it you can undo the update in this part (responsive.css and script.js)
Best Regards.
2,3 – iPad/Tablet landscape.
They use 1024 not 1010 please clarify more.
Which breakpoints do you use in your custom framework? However can we handle design between breakpoints?
you can do what you want with touch by reading the documentation and customizaing all what you want. BTW you talked about slideshow not slider and i thought you were talking about other slideshows
It was my mistake. Thanks mate. 
You welcome anytime mate, nevermind 
Hi,
I would like to add RTL support for the header2 version. Tried adding the <link rel=”stylesheet” href=”css/rtl.css”> line before the </head> on the header2.html file though it looks really messed up. How can I make this work?
Thanks
Hi,
Thanks for purchasing EXCEPTION.
I tested it and working fine with me, just go to:
<!-- Skin style (** you can change the link below with the one you need from skins folder in the css folder **) -->
and before it add :
<link rel="stylesheet" href="css/rtl.css">
As explained in the Documentation file.
this will make the direction from right to left but sure won’t change the data.
Regards…
Hi, There are differences. First thing is to change line 127 in rtl.css to: right: 27%; instead of left: 27%;
also there are more differences that has to be made. The Login, Register, Site map bullets are also not directed well (opposite).
It’s not 100% adjusted.
Hi again, The first point is right and I’ll fix it.
About the bullets direction, it is right cause this is from right to left and the bullets should be first.
Thanks a lot for these your notices, Really Appreciated
Not quite correct. If on LTR the bullets are on the right of the text then on RTL the bullets should be on the left of the text (bullets should be after the text on both versions).
No problem, glad to help.
That’s design point of view, what i was talking about is that it is not an issue cause this has no standerds
Thanks again mate
Hey quick question on the mailchimp intergration, im putting the code where you say in the help doc but when i upload it tells me could not connect to server….am i missing something?
it tells me to enter link-to-your-site<code> does that mean my http of the actual website? or my form action link to mail chimp?
Same thing with the <code> name-of-the-hidden-field<code>....Thanks</code></code></code>
<form action="http://thecorkandbarrel.us10.list-manage.com/subscribe/post?u=80c5734b00e65d5e605caa273&id=03edaeac4c" method="post" id="mc-embedded-subscribe-form" name="mc-embedded-subscribe-form" target="_blank" novalidate class="NL"><code>
Bottom Line
<code><input type="text" name="b_80c5734b00e65d5e605caa273_03edaeac4c" value=""><CODE</code></code>
Hi, please contact us via the support form in our profile page and prove us with a link to check it
Thank just did
Solved
AWESOME CUSTOMER SUPPORT TO ANYONE THINKING ON BUYING THIS TEMPLATE…!!!!
Oh, thanks a lot mate for your words, Really Appreciated
Great Theme . I kept waiting for one month now. Do you expect the WP to be launched in the next 10 days ?
Regards
Laith FanClass CO.
Hi, Thanks for your interest.
I’m going to submit it within next 7 or 8 days, but the approval time is still unknown yet
Hello, I am considering purchasing the Exception template but would like to enquire….upon purchase, will I receive a detailed document that explains how to access key areas of the template…for example, where to find and how to update the navigation menu? Does the template also come with the images (eg: the round buttons)?
Kind Regards
Hi,
Thanks for interesting in EXCEPTION,
The package includes a well documented file that explains everything in the template but not in depth cause the package contains all you need, and all you see in demo in separate files.
And not all images are included but there is a referral to each image in the documentation file.
Regards.
Hello,
Need to get the logo size bigger and I sent a question through the support mail but have not heard back from you yet so, just a heads up
Cheers
Hi mate, Sorry for that mail server issue, Email Replied please check
Done, thanks
You welcome anytime mate
Hello!
I am going to buy this theme. Does it have PSD files included?
Thanks for a prompt reply.
Alexander
Hi,
Thanks a lot for your interest, but unfortunately the package doesn’t contain PSDs, but in future we are planing to include them.
Regards…
hi, i am installing html the first time in my life, can you please advise me, what i should do, i downloaded html files to website package but i see Index of /. What i should do that on first page i could see a normal website as in demo.. Thanks a lot…and sorry for stupid questions
Hi,
Thanks for purchasing EXCEPTION, Never mind, please contact us via our support form in our profile to be with you step by step
i have just you a message through support form, waiting for you answer. thanks a lot
Replied, Please check your mail
Thanks a lot for so fast support!
You welcome anytime
Thankx for the update. However, can you please tell which files were affected so I can replace them with the updated one’s.
Hi,
you can replace the following:
style.css, responsive.css,
script.js, contact.js
php folder and don’t forget to change your email in contact.php.
Also i included 4 contact.php files containing captcha varification.
Regards
thnkx buddy
Hey, I updated the said files unfortunately I am getting an error on the contact page. http://imgur.com/6IWd1WM
Hi mate, the contact us page should be in PHP not in HTML format, in order the Captcha to work properly.
oops. lel i feel so noob.
Thanxk for the quick response appreciate it.
you welcome mate
Hi, Thank you for update.
I believe responsive behaviour for Tablets need to optimize for entire theme.
Specially Footer need more optimization for tablet layout style. Desktop/Laptop – 3-3-3-3 columns (4 Boxes) Tablet – 6-6 columns (2 Boxes) Mobile – 12 columns (1 Boxes)
Main Menu in Mobile with option to slide in from right.
Please also add style for Input Text Box, Drop Down Box, Radio Button, Switch, Check Box, Text Area etc.
Please add Accessibility features in theme, so it can be use with screen reader.
Thanks once again for quick reply and quick update.
Regards, Hardik Shah
Thanks Hardik, We’ll take your points in consideration in next future updates,
Regards…
Great product and I was very excited to get started only to find that I had missed that the site was not Wordpress compatible? I see that this is coming soon, but I need to get my website going now. Do you offer any refunds or am I basically out $18? Thanks.
Hi,
Thanks for purchasing EXCEPTION, and sorry to tell you that this is unfortunately not my decision this is TF’s side, but let me know if you need any help related to the template.
Best Regards…
Hi, nice updates. Thanx
Thanks mate, Happy to hear that from you
hi, thanks for your great template. can u tell me how can i make the steps in check-out pages stay in one row not 4 rows when it is on iphone4’s screen.
Hi, Thanks for purchasing EXCEPTION, this is a responsive layout if you need to make it a not responsive page please contact us via the support form in our profile to send you the needed files.
Best Regards
Thanks for your answer. I have sent my mail. I want the steps keep in a row, but I also want the other parts of the page keep responsive. I’m waitng for your help, thanks. 
Email Replied, please check and feed me back if you have any comments
Thank u very much! Now I know how to change it for what I want!
I’m sorry. one more question. The iphone4’s display resolution is 640×960. But why my htmls can only display 320×480?on the screen. Can my htmls display 640×960 on the iphone4?
Hi, this is a strange behavior, does this happen on EXCEPTION only or with all HTMLs ?
Thanks for answering, I have kown the solution. If I change the meta to “initial-scale=0.5, maximum-scale=0.5”, I will get 640×960 on the iphone4.:grin:
That’s good mate
Hello,
On your demo page , navigating to shop page and in list view, on small screens the items become unreadable . Paragraph moves over price etc
Hi, Thanks for interesting in EXCEPTION, this will be fixed in next update within 2 or 3 days
Hello,
Could you please update Slider Revolution Responsive jQuery Plugin? Version 4.6.4 SkyWood (26th November 2014) They have fixed many bugs related to browsers.
Also it would be nice if you update other free jQuery Plugins & Other Addons.
Font Awesome Icons Used Version – 4.1.0 New Version – 4.2.0
FlexSlider Used Version – 2.2.0 New Version – 2.2.2
Many more is out dated.
Hi again, These updates are planned in future, we are working to improve EXCEPTION in future with tons and tons of features.
Hi, Can you give me any time-frame for next update with all bugs fixed. Actually I want to make something on top of using this theme. I don’t want to work again on same pages.. Else please release just small update like maintenance release with no extra add-on. I will appreciate if you do this.
Hi, As I mentioned in other comments we are working very hard to finish this but we’ll do our best to finish the bug fixes within the next 2 or 3 days
2 or 3 days….. excellent…
Thanks mate
Hey,
Quick question : How to configure the Job opportunities page ? I am unable to find the proper php available to send the details of employee along with CV ?
Please get back to me ASAP.
Hi, Thanks for purchasing EXCEPTION, this page is not functional, this is only HTML and this needs more development to be done.
will it be possible for you to provide the php file for it ? or do I have to contract someone else outside to write the code for it ?
Hi again, Really I apologizie to tell you that in the current time it is very hard to do this cause we have to update the template and work in WP version, maybe after finishing them ( this can be up to 3 weeks ) we can do it for you.
Best Regards…
Hey, I can understand your position.
I have trying hard to find a way to make that work, since it can be paired with a replica of php/contact.php file , the only problem I am facing is with the php code for attaching file to that email, which me having not much experience in php cant seem figure out 
Would really appreciate any guidance.
Regardless, have a good day
Hi again mate you can go to php folder then open contact.php file and go to line 11 find email@your-domain.com change it and you are now done.
Have a nice day mate
Yeah I already knew that and I can also use the same contact.php file contents in a few file say app.php and use it with the job application form but the problem I am facing is with sending an attachment in the email. It should be just few extra lines of code to add an attachment in the @mail.
yes right, as i told you this needs more code to be done
Hello,
In Dark – Wide Version – On Small Device it’s shows WHITE Background.
In Dark – Boxed Version – On Small Device it’s shows DARK Background.
Please fix the bug.
Hi, Ok it will be fixed in the next update
How can one change the size of this background Image ? Page-title-1.jpg
Hi, Do you mean increasing the title height ?, please clarify
yes !
you can go to style.css and at the end add this:
.page-title{
height:250px
}
change the 250px to your height, that’s all.
Brilliant- worked fine !
Great
Hey, IT-RAYS! I’m curious about two things with your “Exception” template.
1. In your documentation it states that you just have to edit the line 9 in contact.php and search for: email@your-domain.com, to be able to receive mail which are submitted in the contact form on the page. But on line 9 there’s just a line for privatekey(?). So how am I able to receive the mail posted on the contact page? AND on line 25 there’s an default email: $email_to = “mohamedsomethingsomething@gmail.com”;. Why so?
2. I’d really like to have a space (or brackets) between the twitter-timer and the tweeter in the footer of the page. (replay if you don’t understand what I’m pointing at).
But overall i LOVE the template. Keep up the great work!
Many thanks on beforehand.
Thanks a lot for your kind words, Replied your email , please reply me with more clarification on the second issue
I sent you an email some days ago. Am I suppost to get it in my email-inbox on gmail.com or is there a email system here on the page (sorry, I havn’t been here before :P)
I Forwarded the reply, please check your gmail
Hello, is styleswitcher inside package when i buy it ? thx
Hi, thanks for interesting in EXCEPTION, the style switcher is used for demo purpose only and not included in the package.
but you can contact us if you need any help if you need to include a style switcher in your site.
Regards…
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