1114 comments found.
How can I do this? 
Thanks for your time. Have a nice day.
Hi
You can apply similar code to the portfolio carousel file.
http://support-rt.com/forums/topic/link-icon-on-product-carousel/For any further questions please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there? Unfortunately we don’t provide/supply support this way.
http://support-rt.com/Thank you.
Best regards, Theme support
Merhaba, temanin turkcesi de var mi acaba ?
Hi
The theme is in english. The admin area also. You can translate the english wording in the front of the website (not admin area) into Turkish by using poedit.
http://support-rt.com/forums/topic/translating-themes-by-using-po-files/Best regards,
Theme support
Great design, I have a question. I am trying to darken the overall look of the contact form text and boxes… is there a relatively easy way to achieve this? Thank you for your time.
Regards
Hi
Can you please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there? Unfortunately we don’t provide/supply support this way.
http://support-rt.com/Thank you.
Best regards, Theme support
Hi, I’ve buyed your nice theme. Please help me with an solution: It is possible to add a news Tab Button on Single Product Page in Woocommerce? I mean that I want to make two / three more tab’s near Description : http://s17.postimg.org/a6sxiez5a/quest.jpg
How can I do this? Many thanks for helping me. Best regards.
Hi
You can use a plugin from wordpress.org to add more custom tabs to woo products.
or a paid one (which we did not test)
If you have more questions on this please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there? Unfortunately we don’t provide/supply support this way.
http://support-rt.com/Thank you.
Best regards,
Theme support
BBC type Menu
Can we have http://www.bbc.com/ type of menu, so that we can have many items in the menu for RT-18 theme
Hi
You can see the demo here
http://rttheme18.demo-rt.com/We have a big menu. But you can also use the ubermenu plugin and recode the theme a bit to use that menu system
Best regards,
Theme support
Does the rttheme 18 allow an external link that opens on a new tab as one of the main menu items? The key is for the menu tab to open no a new tab and not on the existing one.
please disregard my message, I found the answer that it can do that by checking the link to new window/tab
I’m trying to remove the captcha from the contact form, but can’t seem to do so. I saw your other responses about contact form 7, but when I use that, the colors are all wrong and clash badly with my theme. Can I get any help?
Hi
Please post your issues with the account you bought the theme with in the forum.
You can create a user account on our forum with your purchase key and post your question(s) / issue(s) in there. Unfortunately we don’t provide/supply support this way.
http://support-rt.com/Thank you.
Best regards, Theme support
Hi
Is it possible to put text into the top bar instead of a menu?
Thanks
Pete
Hi Pete
That is not possible. But you can misuse a menu item by setting the text to the label and set the link to a #
As for any further questions please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there? As we unfortunately we don’t provide/supply support this way.
http://support-rt.com/Thank you.
Best regards, Theme support
Hi,
Pre-purchase questions:
1. I need the 3 pictures below the slider in the home page to be optimize for mobile. Side by side and not one below the other, is it possible? Here: http://rttheme18.demo-rt.com/homepage14/
2. I need the photos in the gallery to be full screen (also the width) and scrolling after click the + sign, is it possible? Here: http://rttheme18.demo-rt.com/photo-gallery/
thanks for your early answer.
Hi
1) There are 4 images in that page and they go below each other on mobile view. This is how it is coded by css. If you want to have this behave differently you will need to recode the theme css code. I must admit i havent tried it, so i can not confirm this if it will work and i believe it is not easily done. Out of the box the theme cannot do so.
2) the plus sign will goto the lightbox popup, after that full screen can be activated by the top Arrow.
http://www.codingjack.com/jackbox/jackbox.htmlIt is as far as i know not possible to skip the lightbox popup and directly goto full screen mode.
Best regards,
Theme support
hi dear, i can not import xml file in my wp … plz help me … i receive eror:
Import WordPress Failed to import portfolio_categories Portfolio Category Failed to import portfolio_categories Portfolio Category 2 Failed to import product_categories Product Category 1 Failed to import product_categories Product Category 2 Failed to import product_categories Product Category 3 Failed to import product_categories Sub Product Category Failed to import product_categories Sub Product Category 2 Failed to import “Self-Hosted Audio”: Invalid post type portfolio Failed to import “Curabitur Laoreet Mattis”: Invalid post type portfolio Failed to import “Portfolio Item Left Sidebar”: Invalid post type portfolio Failed to import “Portfolio Item Right Sidebar”: Invalid post type portfolio Failed to import “Self-Hosted HTML5 Video”: Invalid post type portfolio Failed to import “Portfolio Item With Slideshow”: Invalid post type portfolio Failed to import “YouTube Video Sample”: Invalid post type portfolio Failed to import “Portfolio With Photo Gallery”: Invalid post type portfolio Failed to import “Full Width Portfolio Item”: Invalid post type portfolio Failed to import “Vimeo Video Sample”: Invalid post type portfolio Failed to import “Product Without Comments”: Invalid post type products Failed to import “Product Without Related Items”: Invalid post type products Failed to import “Product Without Price”: Invalid post type products Failed to import “Product With All Elements”: Invalid post type products Failed to import “Product With Single Image”: Invalid post type products Failed to import “Product Without Tabs”: Invalid post type products Failed to import “Full Width Product Page”: Invalid post type products Failed to import “Left Sidebar Product Page”: Invalid post type products Failed to import “Rigth Sidebar Product Page”: Invalid post type products Failed to import “Auto Draft”: Invalid post type testimonial Failed to import “Auto Draft”: Invalid post type testimonial Failed to import “Auto Draft”: Invalid post type testimonial Failed to import “Jane Doe”: Invalid post type staff Failed to import “John Doe”: Invalid post type staff Failed to import “Donna Doe”: Invalid post type staff Failed to import “Harry Hoe”: Invalid post type staff Failed to import “Frank Foe”: Invalid post type staff Failed to import “Paula Poe”: Invalid post type staff All done. Have fun!
Remember to update the passwords and roles of imported users.
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Hi
Did you activate the theme before importing the data? You should do so otherwise the post types dont exist and you get these kind of errors.
If you did and you still have these issues then please contact your hoster as there is a issue with the server importing this. We do not have any issues importing the demo content.
As for any outher questions on this can you please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there? Unfortunately we don’t provide/supply support this way.http://support-rt.com/
Thank you.
Best regards,
Theme support
I just wanted to make a comment that I purchased the theme a couple months ago. The theme is fantastic! it looks clean, polished, modern. It is easy to work with and the support is superb!!
Hello, The update 1.7 is not good for the porfolio, the categories don’t move in the block portfolio. I come back in V1.6.
Hi
I want to see and understand what you mean by above. Please post on the forum can you?
For that create a user account on our forum with your purchase key and post your question(s) / issue(s) in there. Unfortunately we don’t provide/supply support this way.
http://support-rt.com/Do you mean the sortable portfolio? It works fine in our testbed install. But please post in the forum with a url to your website so we can see the issue and inspect what is ahppening in your website.
Thank you.
Best regards, Theme support
Is there a changelog of the new update von 1.7?
Hi,
I’ve just updated the change logs. http://themeforest.net/item/rttheme-18-responsive-wordpress-theme/7200532
ok thanks. I’ve checked to woocommerce options between the both versions – 1.6.1 and 1.7. I don’t see any option-changes. Don’t know, but I have updated. thanks.
Hi
You will only see it when you have a shop page set to category layout and not to product layout. Checkout the woo settings for that to swicth the shop layout.
Best regards,
Theme support
DO YOU NEED SUPPORT ?
Hi All,
If you would like to receive support, please post your questions on our forum at
http://support-rt.com
You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait.
Best Regards
Theme Support
Is is possible to customize the fields in the “order inquiry” form?
Hi,
You can use Contact Form 7 plugin to create any contact form for your needs and use instead of default contact form shortcode. The both contact forms will be looking similar.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
DO YOU NEED SUPPORT ?
Hi All,
If you would like to receive support, please post your questions on our forum at
http://support-rt.com
You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait.
Best Regards
Theme Support
Hello there!
Couple of questions…
1) On the Front-end submission, could the fields be edited for example, include additional size options aside from square foot ect (as the rest of the world uses different units) and if so, does it convert these unit automatically? How about currency, is that easily custumizable_
2) In the agents dashboard, is there a quick search option for finding their properties…. also, could I asign a admin agent agency owner to be able to view all other agents properties to keep track of work? like entire list of the database for client management purposes.
3) WPML is no longer free, there is others alternative I know, but is there any known issues with any of them?</blockode>
My client is a Nicaraguan Real Esate Agency Owner and he loved the design but I would like to cover possible deal breakers. Aside from the questions asked, could there be any factors that you, the develpoer can think of that would affect the use your theme in a spanish speaking countrty, with diffrent measuring units... I appreciate a timely response.. becuase Ill be buying this like today.
I AM EXTREMLY intrested in buy the license that allows me multiple sites because I have a high demand for site from independant to agencies.
-Erick
1) On the Front-end submission, could the fields be edited for example, include additional size options aside from square foot ect (as the rest of the world uses different units) and if so, does it convert these unit automatically? How about currency, is that easily custumizable_2) In the agents dashboard, is there a quick search option for finding their properties…. also, could I asign a admin agent agency owner to be able to view all other agents properties to keep track of work? like entire list of the database for client management purposes.
3) WPML is no longer free, there is others alternative I know, but is there any known issues with any of them?</blockode>
My client is a Nicaraguan Real Esate Agency Owner and he loved the design but I would like to cover possible deal breakers. Aside from the questions asked, could there be any factors that you, the develpoer can think of that would affect the use your theme in a spanish speaking countrty, with diffrent measuring units... I appreciate a timely response.. becuase Ill be buying this like today.I AM EXTREMLY intrested in buy the license that allows me multiple sites because I have a high demand for site from independant to agencies.
-Erick
Hi
1) I have no idea what you are after please refrase so i can understand and answer that question.
The Currency can be set for the products as they have a currency field.
There are no conversions build in for metric values. I think you should serach for a real esate plugin with those abilities. This theme does not have that or maybe theme specially designed for real estate if you are building a real estate website.
2) The agents dashboard? I dont know that term wp has a wp-admin area. And besides filters that has a default search field in any post type to narrow down the list of items.
3) WPML is support by the theme. Any other language plugin not. We know some users are using polylang and have not heared of issues. But we dont support that or other language plugins other then wpml.
Best regards,
Theme support
DO YOU NEED SUPPORT ?
Hi All,
If you would like to receive support, please post your questions on our forum at
http://support-rt.com
You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait.
Best Regards
Theme Support
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Hi there,
First of all this theme looks awesome. Though I have a pre-sale question, Does the payment systems and login/account features come included in this theme or do I need to code my own payment system (i.e. is this only a theme)?
Thanks.
Hi
Thank you for your interest in our themes.
The login register ability comes with the woocommerce plugin and can be turned on off once the plugin is active.
If you use another shop plugin you need to code it in. But we have a tutorial on that on the forum.
But the theme has code to support the woocommerce plugin not other shop plugins.
The payment system you can choose from the woocommerce plugin addons. There are many payment gateways available on the woocommerce but also on http://codecanyon.net which is a plugin selling website that also sells payment gateway addons for woocommerce at as far as i know “valuable” prices.
http://www.woothemes.com/product-category/woocommerce-extensions/payment-gateways/Best regards,
Theme support
Thanks for getting back on this, one more question how easy is it to change the homepage slider and to disable shop page/features?
Just bought your theme, will let you know how it goes 