4616 comments found.
Hi there,
Can you tell me how to set this aside menu on the Demo 1 layout http://awesomescreenshot.com/0f04dkwnf9 ? And how to set Partners section http://awesomescreenshot.com/0fb4dkxk12 ?
Thanks a lot.
Hello topnotchmilk,
There is a video tutorial on our knowledge base and you can find how to set up menu. it’s 1 or 2 page. please have a look them.
Do you mind if you use our support site ( http://javothemes.com/forum ) for future questions / issues? this place is for pre-sale questions. there is a support team to assist you in our support site. we can also keep your support history to help you quickly and better space for the details.
Thank you,
Rob
Hi there, thanks for the answer about aside menu, but can you kindly let me also know how to set Partners section http://awesomescreenshot.com/0fb4dkxk12 as well here?
Thanks a lot.
Besides my previous question, can you kindly tell me if it’s possible to set slider instead of static image on the Home page DEMO 1 http://awesomescreenshot.com/0244e6xo00
Thanks.
Hello topnotchmilk,
Do you mind if you can post these questions on our support site ( http://javothemes.com/forum/ )? 
This is for pre-sale question place. support team will assist you on support site. I can’t get them to be here.
Thank you for your understanding ,
Rob
Hi, I purchased this template few months ago, and I’ve seen that has been updated, I download the new version without problems not? regards
Hello yourvirtualworld,
Yes you can update the new version. please see the notice that you need to update some parts such as refresh map button.
If you have any questions, please feel free to contact our support team ( http://javothemes.com/forum/ )
Thank you,
Rob
Hello Everyone,
Thank you for using our theme. if you have any questions or problems, please use our support site ( http://javothemes.com/forum ). our support team will assist yours.
it’s mostly busy on Monday / Tuesday. please understand if it’s little delayed. we will get you back as soon as possible.
Thank you,
Rob
Has this feature been added yet as I think it is needed to stop losing members once there membership has run out?
1. If users pay through Paypal for 1 year membership, could it inform users automatically by the system one month before its due date that there listing needs to be renewed?
2. If users pay through bank transfer for 1 year membership, could we activate its membership and inform users automatically by the system one month before its due date.
Thanks.
Hello Theone2012,
Please post your support issues on our support site ( http://javothemes.com/forum/ ). this is for pre-sale. our support team will assist your issues.
Thank you,
Rob
Hi Rob, my question was asking if this had been added yet, not a support issue!
Hello Theone2012,
Yes we already have them. it’s on membership level settings. it’s not enough space for the detail information.
As you know this is a pre-sale question place for potential buyers which we give them brief information. if you keep leaving your issues/ questions here, others also leave. then there is no meaning to have support site and some people are waiting for theirs turns. I really feel not comfortable if we give some benefit for some comment on TF than not support site. and support team has much better answers than I have.
If you don’t mind, please help us little bit to assist you.
Thank you,
Rob
Rob,
I might have to lower my rating of your theme very soon as my tickets on your forum are:
1) not getting answered correctly -the solutions being given are not solving the problems
2) not getting updated on the forum itself – in other words, when your staff replies with what is supposed to be a solution which does not solve the problem, I then post my update to let you know that the problems are not being solved at all, but my updates do not appear on the tickets, so I have no idea whether you are seeing my replies to your replies. Very inefficient forum system.
3) it also appears that some members of your support staff are having difficulty understanding what the problem is.
And to have to wait for after the weekend just to get wrong solutions that do NOT work is not good at all.
Hello man_o_man,
First of all, we are not working on weekend. our developers/support team need a break. they are working so hard on weekdays.
I have seen your 5 tickets.
2 of them were plugin issues and they gave correct answers.
the 3rd one is the item name is showing as titles. if not please let them know.
4th : this is way much customization. we don’t even have these feature such as price fields, currency, deeper locations, categories. you are trying to create a motor / car theme. we can’t help your customization. I am sorry about that.our support can only help setup your site like our demo. fix bugs or common issues.
5th: we will answer you very soon. we have so many support questions on Monday. therefore it delays little bit. if we don’t understand properly please give them little more details.
I hope you understand our situation. we are not avoid not to help. we can’t help customization.
Thank you,
Rob
Rob,
I already know that you do not work on weekends, and that is why I said …”And to have to wait for after the weekend just to get wrong solutions that do NOT work is not good at all.”, which means I know that I have to wait until AFTER the weekend to receive a reply to my tickets.
the replies to my tickets re the plugins, like the problem with the Revolution Slider update, did NOT solve the problem and caused a new error message and I included that error message in my ticket reply to your reply to my ticket. So, No, the correct answers were not given since the problem still exists but with a new error message.
Also, please read my ticket #4 again – I was not, and I am not, asking you for customization. What I was asking, and am asking, is if your theme HAS the functionality to help me or my designer/coder create the website that I want or if I will need to buy a plugin for my designer/coder to work on. That is what my ticket was about – but I am not asking you to do the customization yourself. And I asked that question because my designer/coder suggested that I ask you so that he knows how to proceed with the customization of the theme.
So as of now, still unresolved tickets.
thank you.
man.o.man
Hello again,
I am sorry for the late reply. it’s busy day (Mondays)
do you mean this ticket? ( http://javothemes.com/forum/tickets/no-sliders-after-update-of-revolution-slider/ ) there is no your reply.
As I told you we are too many tickets to assist that’s why it has been delayed.
Do you mind if you can post your questions or replies on our support site. it’s better that our support team can have a look.
Thank you,
Rob
Hey, Pre-purchase question. Is it possible to cuztomize this theme to have the same functionality as this website iodine.com, or you guys have another theme that is close ? Thanks
Hello virus7227,
I have seen the site briefly. it’s more closed to review site, isn’t it? I am not sure how much you want to customize. please see our demo sites and confirm your project. If you need to customize, you need to hire someone who can help you. we don’t help customization.
Thank you,
Rob
We have a lot of data in a spreadsheet and need to upload to WP and have the entries come out as reviews in Javo directory. The sheet includes geo data. In principal, will this work?
Hello xunivers,
We tested some import features and it works. however if you have too many you need to separate them and import. but we have not tested to import reviews. it can be imported and you may need to re-match the parent post-id (listing id)
Thank you,
Rob
Hi,
I need to enter about 200 data to my catagories,and each category need to insert a few title such as Company name,description,address ,phone,URL,map.
Is it possible for me to import data with my csv file to Category section based on : Company name description address phone URL map
Thanks
Hello perfectviral,
You can use some import plugins to import data. we tested wp ultimate import plugin and I heard wp all import plugin works fine.
Do you mind if you use our support site ( http://javothemes.com/forum ) for future questions / issues? this place is for pre-sale questions. there is a support team to assist you in our support site. we can also keep your support history to help you quickly and better space for the details.
Thank you,
Rob
I just logged into my test site using this theme and set up a test user account but was still able to go ahead and post an item without making any payment! Yes, the payment option is enabled in back end. Once I left a review I was able to post a listing without being asked for any payment! Is this a bug?
Hello Theone2012,
I think our support team needs to see your test site. could you please give us the details on our support site ( http://javothemes.com/forum )? we can keep your support history to help you quickly and better space for the details.
Thank you,
Rob
Hi,
Is there a way to list cafes with average price etc or add more things such as style of cafe or style of theme?
Is there also a way to add options to search these up so when selecting a Cafe that is Cheap and is Asian Cuisine, only those in that range is show in the search? Or is there already a plugin that does this?
Thanks
Hello Daziaus,
If you need to add average price / style of cafe / theme, you can use custom fields. however it’s not possible to make them to be on search forms. they are only showing on single detail pages.
Thank you,
Rob
Hi Rob, Would there be a way to extend the way search works? Such as Add a Slider to the Maps Page and search by using that slider to depict the price of the cafe?
Thanks
Hello again,
yes it would be good to have. however, it’s based on directory theme and if we add price field, it’s so many places / codes we need to change for others. we tried. but it’s huge changes.
If you have more questions (or any problems), please visit our support site ( http://javothemes.com/forum/ ) and create a ticket. our support team will assist you.
Thank you,
Rob
I’m very close to purchasing this theme (nothing comes close to it), just have two final questions please.
When a customer posts an item via a front end submission, do they: Need to select their location from a predetermined list (eg Brooklyn, Manhattan, Queens, New York) or Just enter their location via text input
If they need to select their location from a predetermined list, does the admin need to first enter that location in order for it to be selectable?
I love this theme. GREAT WORK!
Thanks in advance,
Hello adamski73,
They need to select one of predetermined locations for filtering and they need to add address for google maps.
Yes the admin needs to add location lists like categories. but you don’t need to add any address for google maps. the locations are not only using for any city names, you can use something else.
Thank you,
Rob
Hi Javo, Great theme 5 stars – but while I am optimizing it I notice it takes a little over 200 requests to load the theme. I have used several different caching options but was not happy with the results. I like to try to combine the .js and .css files but the plugins I use break the site.
Do you have a caching/minify plugin you use or recommend with this theme?
Hello TehStig,
How are you?
We have increased loading speed since v2.0. it is much faster than v1. we haven’t tested any plugins yet. but I heard this site is good ( http://jscompress.com/ ). if it loads slow, please try to find some plugins caused.
If you have more questions (or any problems), please visit our support site ( http://javothemes.com/forum/ ) and create a ticket. our support team will assist you.
Thank you,
Rob
The search categories in the HOME page is not working when typing spaces in the text.
Sample search: IT business
HOME ARQUIVE
Hello ricardofrdrc,
Could you please give us the details on our support site ( http://javothemes.com/forum )? this place is for pre-sale questions. we can keep your support history to help you quickly and better space for the details.
Unfortunately our support team is not working on weekends. they will assist you on Monday.
Thank you,
Rob
I signed already question in the forum, but for days that no one answers!
Hello ricardofrdrc,
I have just checked your ticket. our support team already replied you that they passed it to our developers. it’s the 3rd part code and it may take little time.
our developers have been extremely busy recently. please understand the delay. they will let you know when they find anything for it.
Thank you,
Rob
Have you integrated with Woocommerce yet so I can add products to the different listings?
Hello nehemiaht,
We are working on woocommerce design part. it should be ready soon. however if you want to add products on each listings, you may need to add a vendor plugin.
Thank you,
Rob
Yes we plan on doing that once you integrate with woo commerce because they have a woo vendors plugin. Please update when it is done.
Hello nehemiaht,
Ok, we will let you know.
Thank you,
Rob
Hi.
I am having some trouble with this theme to do with memberships.
Is is possible to disallow a particular membership level from posting lists and just be also to review and rate?
Also, how can I enable signing up on the front end? The Login modal says that the site doesn’t allow new members.
Hello TrueVineCS,
Could you please give us the details on our support site ( http://javothemes.com/forum )? this place is for pre-sale questions. we can keep your support history to help you quickly and better space for the details.
Unfortunately our support team is not working on weekends. they will assist you on Monday.
Thank you,
Rob
is there any ETA for next update??
Hello gahlotraj,
Could you please give us the details about ETA on our support site ( http://javothemes.com/forum )?
this place is for pre-sale questions. we can keep your support history to help you quickly and better space for the details.
Unfortunately our support team is not working on weekends. they will assist you on Monday.
Thank you,
Rob
Hi there,
Can you kindly tell me if the template already has Italian translation?
Thanks.
Hello topnotchmilk,
We may have ltalian translation file from our buyer. but I am not sure how much it has been done. Could you please post it on our support site ( http://javothemes.com/forum )? and ask our support team if they have it. this place is for pre-sale questions.
Unfortunately our support team is not working on weekends. they will assist you on Monday.
Thank you,
Rob
Like the theme a lot but a question. Do you have import and export features. I currently have over 200 clients I need to import and dont want to do them one by one. Plus want to always make back up copies of all clients and there ads, hence need a simple export excel feature. Is this part of the backend or IF NOT what would cost be to do a private job for this? THANKS Carl
Hello mucella,
Yes it’s possible. you can use an import plugins to import and you can also export from wordpress (default) export feature. these are mostly you can have them as backup however wordpress import /export is not perfectly working. I recommend you to backup database on my sql.
Thank you and have a good weekend,
Rob
Hi, when I sign up for newsletter through mailchimp integration I receive this error “Invalid MailChimp List ID: da47c1e268”. I have double checked the API key and it is fine. How can I resolve it. Do I need to install any third party plugin for mailchimp to function as in the demo site?
Thank you in advance for your response.
Hello kokkotos,
It seems you added a wrong list id.
Could you please give us the details on our support site ( http://javothemes.com/forum )? our support team will assist you. this area is for pre-sale questions.
Thank you,
Rob
Hi,
Is there a way to use an “item list” template page as the search results page? I don’t need the map when I search for something. I prefer seeing only the items in a grid.
Thanks!
Hello emileseguin,
It should be on our support site. could you please post it on our support site ( http://javothemes.com/forum )? we can also keep your support history to help you quickly and better space for the details.
Thank you,
Rob
