7062 comments found.
the live preview isnt working right at all… alot of the menu links dont do what they’re titled
Thanks for pointing it out, we’re aware about it and we’re currently updating the demo.
Cheers! Adrian
no problem… I really like the company and all the and i already own the other 2 themes… I’m just waiting for a reason to buy this one…
Hi Team,
Feedback: Didn’t like the New Search Layout in latest Version. Previous one was good!
Thanks
Hi there,
The search wasn’t change with this update, you should see the same thing if you’ve updated both WooCommerce and the theme to their latest version.
You should reach out to the support team, submit a support request and provide a link to your site so we can see what you mean.
Cheers! Adrian
Yes, Somehow Search layout changed when i updated to latest version. But now its same as previous!
hey,
the color scheme on the head navigation bugs out at 1250 width… please see www.sanfranpsycho.com
my sticky bar is set to black with white text. my regular nav header is transparent with black text ( with a light version set to white) when shrinking down between mobile size and regular screen size at 1250 width, the background goes black like the mobile, but keeps the text black from the regular nav settings.
also, the admin nav disappears below 1250 width
i’ve submitted a ticket via your support website. thanks.
Hey there aeterno!
I’m Melanie and I’m working in the support department of Get Bowtied, happy to talk to you today!
I will get back to your ticket asap! What’s the ID?
Melanie
Thanks for the speedy update to support Woocommerce 2.3!
I noticed a wee bug on the checkout form. Looks as if the state/province field on checkout isn’t using the new dropdown menu format and is causing a bit of UI weirdness.
Thanks for pointing it out, I’ve forwarded your note to the team.
Cheers! Adrian
Where is changelog located? Didn’t see the latest one on the website.
Hi there,
We always include an update announcement in the theme’s documentation: http://support.getbowtied.com/hc/en-us/articles/202425251-February-12-2015-Version-1-3
Cheers! Adrian
I have Mr. Tailor currently. Can you point out the differences between Mr. Tailor and Shopkeeper?
Also, I will switch today if you can get the variable products to show as buttons rather than a dropdown list.
Hello, hope you are doing great. My company just bought this theme and we are having a little difficulty adding BREADCRUMBS to the pages that we publish with Wordpress not the Woocommerece section. Is this possible with this theme? Content that are generated through Woocommerece has that but not the regular pages. Could you please advise.
Thanks cheers
Hi there,
Thank you for choosing Shopkeeper. I am hoping it will help your company reach its business goals.
The breadcrumbs are available for the shop pages only, regretfully you won’t be able to turn them on for the rest of the pages. Maybe you can find a plugin out that that can help you with that.
Cheers! Adrian.
Since the last update there seems to be a problem with the Product Gallery Zoom feature in the Product Page theme options. When it’s disabled it’s supposed to revert back to the Fresco lightbox for displaying images (which I prefer for our site), but since the last update it does not work (i.e. the main image is not even clickable). Is this just affecting me or is it a bug? I can’t check it on your test site because you only show your product pages with the zoom enabled.
Hey there JK!
I’m Melanie and I’m working in the support department of Get Bowtied, happy to talk to you today!
In order to allow me to help you as fast and efficient as possible, I would like to invite you over to our dedicated support system where you can safely share your website link and login details if necessary. It will also be much easier for us to keep our conversation organized over there!
I’m looking forward to talk to you there to get this sorted together! Thank you & all the best
Melanie
Hello!
I have two doubts about the customization …
1- how do I configure the header logo and contrale menu on the bottom line? 2- How can I manage and reduce the font size?
thank you very much,
N.
Hey there N!
I’m Melanie and I’m working in the support department of Get Bowtied, happy to talk to you today!
In order to allow me to help you as fast and efficient as possible, I would like to invite you over to our dedicated support system where you can safely share your website link and login details if necessary. It will also be much easier for us to keep our conversation organized over there!
I’m looking forward to talk to you there to get this sorted together! Thank you & all the best
Melanie
“The most beautiful theme out there, amazing layouts, endless customization options, easy to ad fixes in code, and very very good (and super quick!) support!”
Shopkeeper received a 5 star rating from mirandavidak for Design Quality.
Are you using Shopkeeper too? Don’t forget to rate it!.
Hi
Really like the look of this theme!
Would it be possible to create any layout I want for example the home page?
Thanks
Hey mumford,
Yes, sure, you’re not limited to the pre-built layouts you see in the demo. Those are just supposed to help you get started but you can built something fully custom.
Is there more you’d like to know before becoming a Shopkeeper? I’ll be around.
Cheers! Adrian
Hi
Really like this theme! Well done with the features and overall look. It will be great to see some these on Mr Tailor.
A few questions before I purchase.
I like the full screen video background – I take it this does not work on mobile/tablet devices?
I was wondering if the self hosted video can be inserted into rows or specific sections of the site? If so will these play on mobile or be substituted for images?
Thanks Rakesh
Hey Rakesh,
It’s good to see you’re checking out Shopkeeper. Mr. Tailor is growing as we speak, we’re working behind at all times.
The video works on mobile devices as well, it just doesn’t autoplay, you have to tap it to play. That’s standard behavior for videos on mobile, to save user’s data.
The videos you see in the demo are actually video slides, created with Slider Revolution, so yes, you can insert a video as a section in a custom page.
Is there more you’d like to know about Shopkeeper?
Cheers! Adrian
Hey Adrian,
Good to hear new features are in work for Mr Tailor!
Is there any way to make the video autoplay? It’s just that the videos I have start off with a white background.. I wouldn’t want a user to come onto my site and just see a white background on mobile/tablet. There needs to be some sort of call to action.
I’ve looked at the video background demo on mobile a few times prior to asking the questions above and wasn’t aware it was a tap to play video.
Would the videos embedded in sections be tap to play on mobile also?
Thanks Rakesh
Hello again,
Yes, the autoplay is optional. It also give you the option to set up a cover image, that’s being displayed before taping the video. Alternatively, you can set up a background image in as well, a slider background that will be displayed if the video is slowly loading.
Being a slider, you can add any visual hits over the video, this way users will how that they need to tap it to be played.
All video will play on mobile devices as well if you don’t choose to disabled that.
Cheers! Adrian
Hi Adrian
That all sounds great.
I’ve noticed the font size is very big and on mobile devices some text doesnt re-size accordingly. I’m sure there is an option to change the size of the font but just thought I’d let you know.
Another thing I noticed is that the ‘wish list’ and ‘add to cart’ on Mr Tailor has a slide out side bar which I really like. Would there be an option to add that on this theme?
Thanks Rakesh
Hey Rakesh,
Alexandra here this time. I’m working in the support department of Get Bowtied and I’m happy to talk to you today until Adrian gets the chance to get back to you!
Currently, there are no option for adjusting the font sizes, but since you’re not the first asking, our developers are already working on new option that would be integrated in a future update. In the meantime, our support team can help you adjust.
The off-canvas Wishlist and Add to Cart are only available on Mr. Tailor.
I’ll be around for anything else you might want to ask.
Cheers! Alexandra.
Thanks Alexandra,
I will need to think about these things before purchase to see which is best.
Rakesh
A question about the blog.
Is there other formats, like a more traditional blog with full content and sidebar? I really like the theme but, the blog is falling short for me looking at the demo. I dont see other options. I like masonry for archive pages but want more ‘traditional’ for the main blog feed page.
Thank you. 
Hey KA_Style,
I can see a need for that, you’re not the first one asking. At the moment, it only comes with the masonry style layout. It seemed to be a popular choice. We’ll add more layout option with future update.
Feel free to get back if there’s anything else you’d like to know about Shopkeeper.
Cheers! Adrian
Thank you for the prompt reply and info.
No worries!
Cheers! Adrian
Hey – theme looks really nice – just a quick question before I buy: on the shop page with sidebar is there an option for displaying less products per link – currently it displays 6 items – can this be changed to show only 4 per line?
Thanks in advance. Nathan
Hey Nathan,
Yes, you can do that, you can set up different number of products per row. Check out a few examples:
2 http://shopkeeper.getbowtied.com/shop/?preset=shop-2-products
3 http://shopkeeper.getbowtied.com/shop/?preset=shop-3-products
4 http://shopkeeper.getbowtied.com/shop/?preset=shop-4-products
5 http://shopkeeper.getbowtied.com/shop/?preset=shop-5-products
Cheers! Adrian
melanie_getbowtied check out these screenshots
http://support.getbowtied.com/attachments/token/XQL1ojtK9735LJyzIo3h0IEg8/?name=bowtie5.jpg
http://support.getbowtied.com/attachments/token/3yfLzC2SinPWUwsYVqAwMqg2Y/?name=bowtie4.jpg
http://support.getbowtied.com/attachments/token/3nEIVKY8hMjGOhqRR51sQUHdx/?name=bowtie2.jpg
http://support.getbowtied.com/attachments/token/ntQDXyvVqIeUAhR1J815cW1eZ/?name=bowtie3.jpg
I cant figure out how to use the google font “Rocksalt” with the “Custom Heading” element. Rocksalt is in the theme options but how do I use it with the Custom Headings? Thanks.
I think whats happening is the Custom css isnt allow the font family css. When put the Custom css on that individual page (using the visual composer page css) it does work.
Any ideas?
Thanks for submitting the support request. Someone will get back to you there.
Cheers! Adrian
Hi. Can I make a multilanguage website using your template??
Hi there,
Yes, you can do that, it is fully compatible with WPML (http://wpml.org/) which seems to be the most popular choice for creating multi-lingual WordPress sites.
Cheers! Adrian
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“This is the first website I’ve ever made and I’m stoked with the result. It ended up way better than I could ever imagine. The theme was very easy to work with and the support was great whenever I had a question! Cheers guys!”
Ioana Ciolacu is an award-winning Romanian designer with a background in Architecture, Arts and Fashion.
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mpatzekov
You can edit that with Visual Composer, click edit on that page and edit that element, text and color. Turn on the Backend Editor of the composer to do that,
Hope it helps x
Thank you again! Awesome community spirit!
All the best,
Melanie
No problem, glad to help if i can! Obsessed with the theme btw, absolutely gorgeous visually and the endless edit options = heavens! I’m using it for my 3 sites, so i cracked it pretty well! Why not help others save some time 
