441 comments found.
I am still waiting for help !
I do really like your script, but I might have to, for the first time ever, ask for a refund.
I cannot add extra pages with URL links on them that work.
I keep getting this error when I click on them.
http://nzohs.co.nz/mobile2/support.html#https://www.nzohs.co.nz/Member/lFor some reason your code is ADDING a ”#” then the URL to the existing URL for the page I am on.
As a result none of the URLs on the page I created work.
Help please.
PS. This only happens when I click on the “i” icon at the top right of the page ?
Hi,
As I guess you know allready how an ajax system works, this template is loading in the main page index.html content automatically from the rest of the pages.
First adding the links in this format with http:...etc will not work here. Only pages with short url like services.html contact.html
The code needs the text word before the .html extension to know which page content to load.
This why that #services is added after index.html
This how the concept of this layout was created.
Now you are trying to modify it in a way that will require more work on the code, extra modifications, and looking at the things you want to do, maybe give up the ajax system, and go for a simple HTML linking.
This being said the link here http://nzohs.co.nz/mobile2/support.html#https://www.nzohs.co.nz/Member/l is not correct for an ajax system. The code cannot read all the “https://www.nzohs.co.nz/Member/l ” which you are assigning it as a new page.
It’s sad that you want to ask for a refund. Considering that the clear purpose of a HTML template, like Go mobile is, is to provide a design-layout structure for users to have a starting point, in creating their final product. So basically it’s a mockup, a simple strart up point. And not a final product which will work in any idea users have, and support any modifications users add on it.
The HELP you are asking for it’s a not a template related problem. You need help in creating your final product after you added modifications to it.
To answer you problem: “I cannot add extra pages with URL links on them that work.”
You cannot add into this template an outside url. Like you cannot add into a page of this template for example the google.com main home page. All pages must be in the same structure of the template, the way the demo pages were presented by us in our demo.
A fast solution for you is to give up the ajax code, and use the template as simple HTML linking on pages.
Let us know if you know how to to that, or still want to have that app feel navigation the ajax is creating.
Regards.
Thank you for your extra long reply, which seems to be very defensive ?
Have a hit a raw nerve concernign your product ?
I am now in the process of hiring a web developer to fix your script.
In my opinion adding exernal links to a web page, HTML or AJAX should be a very simple process, one that should work.
I have used you HMTL template successfully (a great design by the way), which I modified to suit my own needs.
The problem is with your AJAX template which does not allow anyone to modify, or add, any external links.
I find this very strange as to my knowledge most websites in the world (or is that all websites) have external links.
This almost makes your AJAX template obsolete and unusable !
Especially since when I did ask for some simple help, and to be pointed in the right direction, I have received none from you except for a “telling off” !
I suspect that I am not the only buyer of your template who is having this same probelm, and in fact your template does need “fixing”...
Don’t believe me ?
Have a look for yourself.
1. Click here – http://www.nzohs.co.nz/mobile2/
2. Click on the “i” icon, top right of the page. This takes you to here (http://www.nzohs.co.nz/mobile2/employees.html)
3. Then click on the Sign-in or Sign-out links.
4. The page then goes “blank” and the URL looks like this – http://www.nzohs.co.nz/mobile2/employees.html#http://www.nzohs.co.nz/qr_safety_forms/view.php?id=
Now try it the other way (not clicking on the “i” icon…
1. Click here – http://www.nzohs.co.nz/mobile2/
2. Click on the Employees icon – you get taken to here (http://www.nzohs.co.nz/mobile2/#employees) This is an internal link !!!
3. Then click on the external Sign-in or Sign-out links – they now work !!
The fault is with the code.
Please fix this.
Can you please tell me how to get your script working?
A simple thing like adding URLs should work !
Hi,
“Thank you for your extra long reply, which seems to be very defensive ?
Have a hit a raw nerve concernign your product ?”“
Please don’t get us wrong here.
It’s just what are you trying to do is not possible with the functions this template have.
The code that is right now in the template, does not allow links to be loaded from a url in this format “http://....”
The code only read the section that is before the .html for simple pages, and only inside pages, in the same folder as the main index page. This is for the multipage version. Which we created as an custom request from other clients, added as extra to the onepage version which was the original version here.
You are missing the value and purpose of this item, which is an HTML template. And not a final solution, a final website that works on any modifications you will add to it.
About “I am now in the process of hiring a web developer to fix your script.”
Yes you need to hire a developer to create a website from a template, or to create custom features to it. Templates are simple mockups that give you a basic start in creating a final product.
Don’t want to get too long again with the reply. If you really want ask for a refund, and we will give the money back to envato.
Regards.
Hi again… I have just spent the last 9-hours testing and trying to fix your script.
There is an error with it !
I cannot add in any extra pages, becuase when I do the links on the pages do not work !
When clicked on, the working links get shortened by you script, thus end up not working.
I have been trying to find a “work around” for this, but I can’t find anything.
Help please 
Hi,
Are you using the multipage, or the single page version.
It’s important so I know how to answer.
Regards.
I am using the multipage version… that is the one with seperate page files.
Hi,
If you are using the multipage version there is no way you cannot create extra pages.
Every user that got this template created their own pages for it.
Do you mean when you create for example a page called extraservices.html and in the menu when you add a link to it, like a href=”extraservices.html” the link and the page are not working?
We can make a test if you and create a page on our demo for you to test.
Regards.
No it is the links “inside” or “on” the new page I create.
The links work ok when I directly go to the new pages, but if I firstly open an existing page, then click on the “i” icon at the top left, the links on the new page stop working.
I have tried everything to try to get this working including going back to the original files, re-creating the new page from scratch… but it appears to be a coding issue.
I have even tried to hire other IT people from Envato Studio to fix the probelm but they have told me to go back to you, as you are the one who should fix it.
Can I pay you extra to get this working properly ?
I really like the AJAX mobile “metro” site.
Let me know.
Hi,
As I replied to your latest comment, you cannot use URL with HTTPS://....when creating inside pages. The code will not read them corectly.
The only fast solution is to remove the ajax code from the template.
Or keep the pages in the same structure as the demo ones are.
Regards.
Help… Anytime I add a link, or a new page, the link and/or the page won’t open.
And the link shows a ”#” in it.
How do I fix this ?
Your script is great, but I need to be able to add in extra links and new pages, that can be opened.
Help please 
Hi,
Are you using the multipage, or the single page version.
It’s important so I know how to answer.
Regards.
I am using the multipage version.
Hi,
Wondering if there is a simple solution for adding zoom functionality to the images page?
Great theme by the way;-)
Hi,
Not you cannot add zoom options for pages.
Will consider in looking on how to do that in the future. And add it to the them is it’s possible for this layout.
Regards.
gomobile multi page email form not working / no error message no confirmation for sent – tried it with different server and email sources / nothing works – is there an update on this/ /email seems a big problem
Hi,
On our side it works perfectly. So it must be a server or code issue.
Make sure your server does not require SMTP verification. Because the form does not include that.
oups … ok thanks, if you make an update on this please let us know
Hi, On the blog section , when we load dynamic contents it’s loading the contents but jqery is not working…
i am using below code on Read More button function postloadmore() {
$(’#ul_postlist”).load(“employeelist.php?page=1”); $(’#ul_morepost’).load(“employeelist.php?page=2”); }
where ul_postlist & ul_morepost are ID of the Ul elements…and on employeelist.php i am sending back the
Please let me an example where we load dynamic contents to blog page on Load more button..
Also there is one more issue on blog list if you show 20 blogs and scroll down to 5th or 6th blog and click on “read More on next page it stays on same scroll area rather then showing blog detail from top.”
Hi,
Are you using the onepage version or multipage one?
1. The function that load the details of a post is found in code.js file
$(".posts li").click(function(){
p_ID = this.id;
$(".post_details_page").find("li").each(function() {
if(this.id == p_ID)
{
$(".posts_archive_page").hide();
var detailspostid = $(".post_details_page li#" + this.id);
detailspostid.show();
swipernested.reInit();
swipernested.swipeTo(0);
$('.backtoblog').click(function(){
detailspostid.hide();
$(".posts_archive_page").show();
swipernested.reInit();
});
}
});
});
2. There are option to scroll the details page on top automatically.
Onepage version use swipernested.swipeTo(0);
As you can see in the above point 1 we are using this.
On multipage you can use for example
a onClick=”jQuery(‘html, body’).animate( { scrollTop: 0 }, ‘slow’ );” href=”javascript:void(0);”
Or a tag with #id and point with a href to that point that is found on top of the details page.
Regards.
We would like to know if we can point users directly to a certain mobile page via URL, without going to the main mobile welcome page first? Because Google is now telling us that we have a “Faulty redirect” And we noticed our mobile page ranking is dropping and giving us errors in Google webmaster tools for doing as such. For more info take a look at this.
https://support.google.com/webmasters/answer/4046647?ctx=MCE&ctx=FR&hl=enWhat’s happening is that is a mobile user is trying to view domain.tld/vps.php it will gets mobile welcome screen instead of the mobile page for that information.
We are trying to figure out if we can do domain.tld/vps.php > m.domain.tld/vps.html
We are currently using multipage splash theme.
thanks
Hi,
On the multipage version pages are loaded dinamically and we are using an extension to the url to load the page selected. The target of the template was to achieve an html web app feel to website.
So the about page is index.html#about
The servcies page is index.html#services
Try to send your desktop pages to this kind of structure
To be honest I did not know about this google recommandations. I hope they will be good with this structure.
Regards.
thank you for getting back to us, unfortunately using a url like domainname.tld/index.html#about does not work and bring the user back to the welcome page and not the intended page. Which will help restore mobile page ranking with google.
Then it seems that google will create a big disadvantage for ajax websites. A few time ago even they had a separate mobile page to use only for mobile, and now they adapt to responsive. I guess they make rules.
We will try to investigate this more and came with a solution to keep the template beahave like an app, and work with google requirements too.
We will try to post updates here once we will have them.
Regards.
Hi!
Can it be added custom HTML script or PHP script?
Like direct facebook page like button or something like that?
Thanks
You can any code you want as long as you know how to add it.
It’s a simple HTML mobile template which can transform into a php one.
If you have a good facebook page like script which you know how to integrate it into a HTML template, yes you can add to this template as well.
Just try to keep the layout responsive, so it will suit the mobile resolution.
Regards.
Hi i have a error when I go to the contact form, it stays locked
I can not slide down
I have this error on systems Os
I hope you can help me.
Thanks!
Hi,
The issue is that on inputs and textareas the slide will not work, because you need them to be active to insert text. Try to slide down from a zone outside the inputs, like labels…
Hi,
Any update on your wordpress version?
Also, is ti possible to remotely open a wordpress page in it? We want to integrate a wordpress online booking/
Thanks for your advise.
Hi,
The wordpress version will be released in the next weeks by our partners.
Will try to build the wordpress in such way to allow of usage of any responsive plugin in it, so a booking responsive plugin should fit in.
Will announce here once will be online.
Regards.
Hi, Can it be used as a phonegap theme? Also, Does it support side menus?
Hi,
I have receive some positive feedback from users that used this with phonegap. It only requires knowledge to integrate into phonegap.
About side menus, I am not sure what do you mean.
The template designs available for the menu are only the ones you see in the menu.
Regards.
Hi, thanks for the response. I am looking for side menus like which are hidden side bars which open with a button on the top right or left. Are they possible in this theme?
Hi,
I am afraid this layout design does not have side menus.
We will consider adding some in the next update.
Regards.
Hi there,
I try to test splash multipage template. so, when visit via ff or chrome or ie , everything is all right but, when visit my phone, there is problem. please check this attachment and tell me how to fix it and what can I do for this?
That’s good
ScreenShot 1 : Samsung Galaxy Note 3 / Landscape / WebView
That’s not
ScreenShot 2 : Samsung Galaxy Note 3 / Portrait / WebView
Thanks
help me please ?
Hi,
Does this happens also on our demo url?
Or just on you server?
After the screenshot look, it seems that the layout does not load the full image height on home page.
I guess some CSS background values are not seens corectly the the browser of your mobile.
Let us know if this happens also to our demo on your mobile.
Hi there, I tested it, this detectmobilebrowser.js works when I put the URL of other website, but of my own sub-domein begins with a m, (m.ekoopman.com), I see on the path, instead of (www.m.ekoopman.com), it displays (www.ekoopman.co/www.m.ekoopman.com). It didn’t work! Did I doing somthing wrong?
Hi, On the splash version, how can i make the top horizontal navigation (with the two icons left and right for home and contact) appear after content the menu page instead of menu page?
thx
wow… a week already and still not a response!!!! Common i see you respond to some posts not all… so is it what we call random support and need to get lucky to have a response!
Hi,
Really sorry for this. Our support staff had done some random answering because of the limited time we have for this.
To do what you want you need to edit the code.js file
Right at the top of the code you will see a function that includes:
onSlideChangeEnd : function() {
//Do something when you touch the slide
if (swiperParent.activeIndex != 0){
$('#header').animate({'top':'0px'},400);
}
if (swiperParent.activeIndex == 0){
$('#header').animate({'top':'-100px'},400);
}
}
Just replace that with the one below:
onSlideChangeEnd : function() {
//Do something when you touch the slide
if (swiperParent.activeIndex != 1){
$('#header').animate({'top':'0px'},400);
}
if (swiperParent.activeIndex == 0){
$('#header').animate({'top':'-100px'},400);
}
if (swiperParent.activeIndex == 1){
$('#header').animate({'top':'-100px'},400);
}
}
Basically we are hidding the header section on the first slide, which is the slide with the menu icons.
Let us know if that worked.
If you want we can send you the updated file by email. Just provide one, or contact us using the sidebar on our profile page.
Regards.
detectmobilebrowser.js
Hello mr/mrs,
I have bought this GoMobile item, now I am trying the (detectmobilebrowser.js). When I put the url like this, ((navigator.userAgent||navigator.vendor||window.opera,’m.ekoopman.com/’)
it detected (www.ekoopman.com/m.ekoopman.com!), it is too long and double. How can we lets it read & return (m.ekoopman.com) instead? Thanks for any Help!
Help! Somebody Help!!!
Hi,
Replied to your latest comment.
Try to write the domain url with http://m.ekoopman.com without the www
Hello, I have purchased the theme and am having issues with scrolling. I have searched the comments and seen others with similar issues. I have tries the: swipernested.reInit(); and swipernested.swipeTo(0); trick, in various places and it seems to just break everything. Perhaps it has changed or ?
It acts like the function does not exists?
What I am doing is adding a dynamic table in javascript and it works fine unless the table gets too big and then one can not scroll down to see all the table built. Any ideas?
Thanks….
Hi,
The function swipernested.reInit(); needs to be added exactly in the section where your new added code is executed.
Meaning when you add dinamic content you need to swipernested.reInit(); after the content is loaded.
Take this for example. The toogle section from the blog.
$(".trigger_blog").click(function(){
function fixheighttoogle()
{
swipernested.reInit();
setTimeout(fixheighttoogle, 1000);
}
setTimeout(fixheighttoogle, 1000);
});
After the toogle button is clicked, the section have a new height. So the swipernested.reInit(); is inserted right after the button is clicked with 1 second delay.
Hope this helps.
I have helped a lot of users creating their dynamic apps, by email. So you can send us your code, and will try to guide.
Regards.
hi, how can i remove the navigation dots at footer of the pages?
thx
Hi,
In style.css line 38 you have
.pagination {position: absolute;z-index: 20;left:0px;bottom:5px;text-align:center;width:100%; }
Just add display:none;
.pagination {position: absolute;z-index: 20;left:0px;bottom:5px;text-align:center;width:100%; display:none;}
Hi, Is it possible to improve a bit the contact form with dropdown selection and time / date picker?
Also, would be great to have the fields of the form cleared after been sent and only show: “your message has been sent, Thank you!”
thanks
Hi,
Thank you for your feedback.
We will consider adding this features in the next update.
Hello, i want to buy the template, but i want to know first if is possible to change the app icon and upload the app to google play and apple store. Thank you!
Hi,
You cannot resell this item on an app store.
Also this is a WEB app, not a NATIVE app. Read on the web the diference.
Regards.
When in the picture/photo gallery, how do you get out of it and get back to the main page (on the multi page theme)? I cannot seem to get out of it and back to the main page. ???
Hi,
On the photo gallery page once you click on a photo an X icon should apear in the left-bottom corner. When you open one photo the X icon will stay and after will disapear again to let the photo be visualize full screen. With just one click over the X will apear. It’s just how this works.
Regards.
Hi. The X icon does NOT appear. Even when I try it on a regular computer, rather than a mobile device, the X is not there … thus I cannot figure out how to get out of it. Please advise. Thanks!
Hi,
Can I ask:
1. What browser/mobile are you using?
2.Also did you tested our online demo too? The same thing there?
3.You recently bought the template? Or a few months ago?
Regards.
1. iPhone 5C and iPhone 5S with Safari Browser.
2. I also went to the mobile website using Mozilla, Chrome and IE on a standard PC and it does not work as well.
3. Just bought the template like a week+ ago.
Hi,
Ok I understand. With those tools to test should work perfect.
Do you happen to have this files online somewhere so we can test them too?
Hi,
First thing I notice about that gallery page is that the code that must open the image popup gallery is not working.
So is not that the X icon is not apearing. The gallery script is not function corectly. That image apears when clicking a thumb is not in the gallery mode. It’s just a image seen in browser.
The gallery issue must came from a javascript error. I have looked at your code and eveything seems to be allright.
So please do this test:
1. If you are not using the twitter section please delete this:
From code.js file delete the
$(".tweet").tweet({
modpath: 'js/twitter/',
join_text: "auto",
username: "famousthemes",
count: 5,
auto_join_text_default: "we said,",
auto_join_text_ed: "we",
auto_join_text_ing: "we were",
auto_join_text_reply: "we replied",
auto_join_text_url: "we were checking out",
loading_text: "loading tweets..."
});
2. And from index.html delete the
<script type=”text/javascript” src=”js/twitter/jquery.tweet.js” charset=”utf-8”></script>
Let me know if changes something.
Regards.
Hi there. I just changed it all and re-uploaded and no changes. Refresh the URL I gave you as the new version is uploaded.
Hi,
Can you please give the url again. We cannot see it in your comment.
Regards.
Hi,
Found your issue.
So the issue is not the X icon not showing. It’s the actual effect of the popup not function.
The images are simple open in new window, not in a popup gallery like they supose.
The issue is on the format of the images code you have used.
You have deleted one esential class name.
Your code looks like
<li><a rel="gallery-6" href="images/photos/photo1.jpg" title="Sample of Our Work"><img src="images/photos/photo1.jpg" alt="image" /></a></li>
The corect code should have the class=”swipebox” added
<li><a rel="gallery-3" href="images/photos/photo1.jpg" title="Photo title" class="swipebox"><img src="images/photos/photo1.jpg" alt="image" /></a></li>
So please update the class=”swipebox” added to each image and refresh the page.
Let me know if will work after.
Regards.
Hi there. I guess you did not READ what I originally wrote:
When in the picture/photo gallery, how do you get out of it and get back to the main page (on the multi page theme)? I cannot seem to get out of it and back to the main page. ???
You don’t need to use the project that I have at the URL listed here, because YOUR ORIGINAL VERSION does not work either. But, for the sake of argument, I have done as you asked directly above and you can refresh and see, that there is STILL NO “X” on the screen so that you can get out of that preview and back to the page from whence you came.
I’m frustrated that after all this back and forth time, we are back to square one and you didn’t read my question. I know I eliminated that Class designation, and it is because nobody can get out of the picture view if the Class designation you mention above is there.
Please provide me with an intelligent solution to this problem next time you write.
Hi,
We have READ very well what you wrote. We know exactly what we are talking about. And provide very intelligent solutions to all our customers. And like allways we offer FREE support to our items, even if support here is not mandatory and takes a lot of time talking to all kinds of people. This mobile template is used in over 1000 apps and mobile website, and that X icon seem to work for everyone, but you.
You must understand that your issue initially was not the X icon. Now it is, because once you added that class class=”swipebox” the gallery started to function corectly. Make a simple test of your gallery with that class and without.
Now it seems that your gallery function corectly. The popup opens like it should be, but still no X icon. Initially I thought that the functionality of your gallery was the reason of the X icon not to show.
Looking at the source code of the place the icon should be I can see this
http://rcpandconstruction.com/MOBILE/css/img/icons.svgThat X icon is build using SVG tehnique. Which requires some server settings in order to see it.
99% of webservers have this enabled by default.
The only reason why it’s not working on your website is the server. The hosting server.
Can you please test this url
http://famousthemes.com/gomobile/multipage/green/Click on the gallery, open a photo and let me know if the X icon will show.
If you want I can copy your file on our server to test them, in order to know for sure.
You have 2 solutions.
1. Ask your hosting, if they have svg setting enabled. More info about this, on the web http://www.w3.org/services/svg-server/
2. I can customize your theme only, and add a normal png image for that X icon. Just let me know.
Regards.
Finally … an intelligent answer. Thanks! I’m perfectly capable of changing the x icon to an appropriate graphic icon which “all” servers accept. I will do that and see if it then works.
In the original coding I purchased from you, in the Multi-Page Black Theme, the source code calls to the ICONS.PNG file, just as it does on my theme at the URL above. So, that is not the issue. Please offer some other explanation as to why the X does not show. If you hover over where the X is supposed to be, the pointer changes to a hand indicating the link is there to close the window; but the X does not show. Please advise.
And …
SOLVED: I just figured it out. In the file … jquery.swipebox.js … on line 152, you have code in there to replace any (.png) files with (.svg). Why … I have no idea. I mean, why would you use an SVG file anyhow when it’s not universally accepted by “all” web servers. So, I must conclude, that purchasing your ready-made mobile site did not save me any time. I should’ve just built one from the ground up. Can’t believe you would use an image format that is not accepted by all web servers. Thanks.
Hi,
Glad you solve it.
SVG are a nice modern way to replace images. Everyone use them.
But I guess I should get back and use png to make sure they work.
And sorry for taking so long to fix this.
Regards.
No problem. I own a web development company here in the United States and bought your theme in an effort to save me some time. But, the SVG files are NOT standard in the USA. The hosting I use is www.GoDaddy.com, the biggest in the USA and they do not automatically make the SVG files available for use, as we just found out. So, please use PNG until the rest of the world catches up. ha! Thanks again.
Hi,
Will definitely use PNG from now.
We use for 10+ years also an USA company for hosting, hostgator. And it seems to work on their side. But I guess depends on the server settings also.
We are sorry again for all the delays we cause you. And wish you good luck with your web development company.
Best Regards.