938 comments found.
I’m using the recommended Contact Form 7 plugin to create a simple contact form but the styling of the form is terrible. How can I change the styling of the form to make the text boxes uniform?
Hi 
Please make sure you’re using Internet Explorer at least IE9. I’ve checked this issue on IE10, Chrome and Firefox but not found this problem.
The problem exists on IE, Chrome and Firefox. You can test out the url here : http://ehowtoguru.com/interland/art-house/
i just want to align the text boxes and make them the same sizes.
Hi
Please workaround by copy a custom css from this page https://gist.githubusercontent.com/anonymous/b4105bfa1f95fef9ee47/raw/457b11d2a23568c6f136bb537ffd39962514d55d/gistfile1.txt Then navigate to ‘Theme Options > Custom CSS/JS’ and paste into ‘Custom CSS’ option.
This fix will included in the next update.
Hi again,
Analytics tracker is working properly? I ask that cause I set all my codes but I don’t get any information. Maybe I’m doing something wrong?
Thanks
Hi
Please paste your tracking code at ‘Theme Options > Custom CSS/JS > Tracking Code’ and check again. Also, Please make sure all cache are purged (Any caching plugin and CDN if using).
Hi,
How can I capitlize a title just on a single page?
Can I set a footer menu, if yes, how?
Thanks
Hi
1. It’s impossible. The text transform (capitalization) will be applied for all pages.
2. You can set a footer menu by assign the menu at ‘Appearance > Menus > Manage Location > Bottom Menu’.
I did that and It doesn’t appear.
Hi
Could you please send me a url of that page? Thanks.
OK, Please set this option ‘Theme Option > Site > Site Bottom-bar’ to ‘Bottom Menu / Social Links’.
Thanks, and what I should do if I want to combine Bottom Menu / Social Links and also Copyright?
Thanks again
Hi
You need to edit the theme file. If you have a knowledge in coding, Please edit file ’\themes\blackmag\templates\bottom-bar-*.php’ (depends on your setting). More detail at topic ‘11. Advanced Customization’ on this documentation http://envirra.com/themes/sprout/document/
Hi,
I just bought this theme and added to an existing site. The options for Infinite Scroll (Auto loading) and manual loading don’t work at all.
Can you please help me.
This is one of the main features I looked at to buy this theme and it’s really frusttrating to see that one of the USP of this theme fails badly
Replied via email 
Hi,
Managed to find the root of the problem. It won’t work with Wordpress lower than version 4.0.
Had to do a clean install of a fresh new site and work from there to figure it out.
Hope it helps others who may have this problem.
Hi
Thanks for your report. I will check this issue again.
Congratulations on the theme, I really like and I would buy it. Before doing so I would like to have some information that I did not found in the general description. The template is already active for the management of advertising (Google Ad-sense or similar) or you must buy a plugin separately (if so, which one)? You can enter more advertising spaces of different sizes in the page? Drag & Drop Page Composer (described in the notes) refers to the Visual Composer? you can create gallery of videos categorized by genre? You can load audio files on the server and manage the page with a player already included? In the next updates will be added as more functionality moving icons, graphics and tools in general to enrich the content? Thanks in advance for your reply
Hi, Thanks for your interesting
1. This theme has a placeholder for ads on header and post footer. You can also place your ads in sidebar by using Text widget.
2. For a different ad size on the page, There are 2 ad sizes is available for header ads. You can use a responsive ads for other ad placeholder.
3. It’s not the Visual Composer. This theme is using Simple Page Composer that built for this theme exclusively.
4. You can create and assign any category to your video posts and you can specify a category to be show in the same section for homepage (by using Simple Page Composer).
5. Wordpress has built-in audio player.
6. Yes, I’ve a to-do list for improving this theme.
Hi Envirra,
How can I hide a title on a single page? I’d like to hide the title and also the area of that one.
Also, how can I capitlize a title just on a single page?
Can I set a footer menu, if yes, how?
Thanks
I saw how to hide the title.
OK
Is there a problem with the social counter? My Pinterest is not reading my amount of followers anymore after the last update.
Hi
I’ve checked on my environment but not found the problem. Please click save button in the social counter widget or clear all wordpress cache.
If the problem is still, Please send me a url of that page and your pinterest page. Thanks.
Is there a way to increase the post slider on the homepage to make the height bigger?
On the Author List widget – is there a way to pick which authors show up?
Hi
An option for increasing the slider height is not available.
For author list, You can select the user role for showing all users in that role but you can’t specify a user for this widget.
I just installed and set up the blog to a 2 column Masonry Grid layout. This is fine for the posts below, but I’m trying to also get certain posts to appear in the homepage slider like it does in the Demo?
Hi
Please create your home page by using Simple Page Composer and add a Post Slider into it and set the option ‘Posts Order’ to ‘Latest Featured Posts’.
Next, Mark the post as featured post by tick the option ‘Mark this post as featured’ in Post Options box of each post. More details at topic ‘02. Homepage Setup’ and ‘04. Creating Posts’ on this documentation http://envirra.com/themes/sprout/document/
Hi, can we have a grid of 3 articles with main slider with boxed layout?
Thanks.
Hi
Please make sure all required plugins has been installed.
For the slider, Please create a home page by using Simple Page Composer and add a ‘Post Slider’ section into it. More details in topic ‘02. Homepage Setup’ on this documentation http://envirra.com/themes/sprout/document/
For boxed layout, Please set the option at ‘Theme Options > Site > Site Layout’ to ‘Boxed’.
Hi,
is it possible to use the menu in the left side vertically, insted of the top of the header? Regards,
Zoli
Hi, Thanks for your interesting
A vertical main menu is not available.
Also this may be a stupid question, but where do I change the font color usually in my post and pages. Usually there is an easy drop down button where I change different headers and change colors. Will you add this? I don’t want to add another shortcode or font plug in because it removed the ticker. I just reinstalled my project.
Hi
This can be done by using a custom CSS. Please copy a custom css from the below
body.single .vw-page-content > article {
color: #000000; /* Change font color here */
}
Then navigate to ‘Theme Options > Custom CSS/JS’ and paste into ‘Custom CSS’ option.
Thanks worked perfect!
OK
P.S. Love this theme, Please support us by giving us 5 stars rating at ThemeForest download page. It will be highly appreciated!!!
Hello, im interested in buying this theme, but i would like to know if it supports custom posts?
Best regards.
Hi, Thanks for your interesting
You can use a custom post type with this theme but all posts from custom post type will not be shown in blog list (This is a wordpress’s behavior). You need to use a third-party shortcode or plugin for showing that posts.
Can u please tell one third-party shortcode or plugint to do that, so I can analyze and make my decision, thank you by the way.
Best regards.
Hi
These are interesting plugins for creating a custom post type https://wordpress.org/plugins/custom-post-type-ui/ and https://wordpress.org/plugins/types/
Hey just purchased this template. Overall nice. I wanted more shortcodes to do animation and add icons and change font. So I add a plugin. When I did that the ticker at the top stopped working via mobile view on android device. I uninstalled and deleted the plug in and reset the entire general setting and the ticker is still not showing up via mobile view on android Also when I update the post and pages. The mobile view seems to not refresh at all on iPad or android device. I have to go in and clear the cookies and cache to updated and sometimes it clears and sometimes it doesn’t Will you be able to fix? As I’m building this out this week.
I just reinstalled the entire wordpress installation due to deadline – Please see other question. About font & Header Style changes and font format changes
OK
First of all, i am very happy with your theme – great job, perfectly done!
I have one small issue. The search button at the top works fine, i get a few corresponding results, but i am unable to click any of them. Choosing a result leads to opening the searchbox again.
As I found in another comment, you see the problem in the disqus plugin, but i cannot find any plugin with that name in my backend.
Do you have any workarounds for me.
Thanks!
Hi
Could you please send me a url of that page? Thanks.
Thanks for your response. The URL is www.dopetsberger.at (DNS has been set new @ 03/01/14 13.00 UTC)
Hi
I’ve checked your site and found some issue in the search at the top. This issue will be fixed in the next update. Thanks for your report.
Thanks for your quick response! Greetings from Austria!
Hi! I just installed the v1.3.0 update – really quick response – thanks. Sadly, the searchfield issue is not solved. After entering a word in the searchfield, the results are not clickable… (www.dopetsberger.at) Any ideas? Thanks!
Hi
I’ve not found the clicking issue of search result in my environment. Please disable all plugins and check again.
Hi! I have disabled all plugins, and checked the search fields again. The results are still not clickable 
OK, Please send me an admin account by using contact form on my profile page. I will have a look into it. Thank.
Thanks. I have just sent you the login information. Greeting, Harry
txs, xooops
I was able to find it by myself
> edit page > choose “big featured image” under Template on the left side. and set a featured image for this page (i never set a featured image for a page )
if you would like increase or decrease the height of the image go to > theme options > Blog and adjust the value for “Height of Full-Width Featured Image”
end the end it so easy, overall SOLVED
OK
I alredy did this:
If you need to disable the gallery slider when clicking the image, The option for disable is not available. The only way is modifying the code.Please open this file ’\wp-content\themes\sprout\js\main.js’ and find this code (around line 279)
$( “body.single .vw-page-content a[href=’.png’], body.single .vw-page-content a[href=’.jpg’], body.single .vw-page-content a[href*=’.jpeg’], .vw-custom-tiled-gallery a, .vw-embeded-gallery.vw-bxslider .vw-bxslider-slides a” ).magnificPopup({ Replace with this code
$( ’’ ).magnificPopup({ Save and done.
but I do not want the images to open in the same window either. How can I dissabled this?
Thanks!
Hi
This require a theme’s core file modification that i’m not recommend.
I shoudl say, shortcodes aren’t working in widgets on any sidebar.
Replied in previous question
Not having any luck with getting shortcodes to work in the sidebar. Any thoughts?
Hi
Could you please tell me what is the widget that you need to insert a shortcode and what is the option of widget?
it is just a text or shortcode widget, and I am trying to include a shortcode in it.
Hi
Shortcode can be used in Text widget by default. Please make sure the shortcode plugin is already installed. Otherwise, Please update theme to latest version (v1.2.0) and install all required plugins.
Hi there, great theme!
how can use the “sample-home-1” instead the default homepage?
Thanks
Hi
You can set that page as a home page by navigate to ‘Settings > Reading > Front page displays’ and select ‘A static page’. Next, Choose the ‘sample-home-1’ from ‘Front page’ option.
it´s works, thanks!
