Hi there,

the theme doesn’t ship with a contact page but you can easily build one from scratch using the built-in page builder and use the Contact Form 7 plugin.

Hi there,

the problem with albums smoothness is that it depends on how many pictures you’re loading. We’re only loading a few pictures at a time in order to keep loading times as fast as we can, but after you’ve been scrolling for a while, it gets difficult for the script to flow smoothly due to the large number of images.

The more pictures you have, the more this behavior will be evident.

Hi, I’m sure you guys did and would do whatever it took to eliminate this problem, so I guess I’m just going to have to live with it. But to me, who knows very little about this sort of stuff, it seems like a weird limitation. Is this happening because I have a lot of images of too high resolution, or would less images but of higher resolution do the same thing. Or would more photos in lower resolution still cause the same problem? In short, what can I do other than get rid of a lot of images. I’m a photographer, I take 50k pictures a year some years, I need to have albums that still look good with over 50 pictures in it. Is there anything I can do? Can you guys fix this in the future? It’s not a game changer because everything about your site is awesome, but it does bring me down a little (*but not much and I’m not criticising you only expressing mild disappointment.) Should I down res the images if I want to maintain smoothness and have more pictures? What would you suggest in terms of image size and image number to keep the carousel flowing perfectly? Thanks

Hi there,

from what we could see, this is not related to how big your images are. We’re afraid that’s a technical limitation of the third party plugin we’re using to create and animate the carousel album; also, the smoothness can vary depending on the machine you’re on.

Generally, when you have a lot of images, we feel like there are other albums variants that are more suitable to the task (we’re thinking about the grid or mosaic album views).

We will still have a look at the implementation of the carousel album when you’re loading a lot of images, though, in the hope to make things better.

Thanks for your feedback!

Hi there,

not yet, we will work in order to improve the RTL support in a future theme update.

Regards

Hi there, thanks for your interest in Superba.

By default, that panel can only be filled with color, but you could easily target it via CSS and apply a background image to it.

Hi there,

sorry for the trouble. What is the username you’ve used to register? You probably didn’t receive the confirmation email, there, so we can set up an account for you.

After we add an account for you, please open a ticket and provide login credentials to us (you’ll find a form to do so when creating a new support ticket on our platform) so that we can see what’s going on with your collections page.

Thanks!

subwaytree

We’ve sent you the updated login credentials via email.

Hi there,

there is an option to choose the logo and layout position in the theme backend, choosing from left and right alignment. If you mind to align the logo to be centered you can for example extend the h1 with a width: 100% display block float none and apply the text-align center property, then change the inner a element to display inline-block so this will be automatically centered.

Regards

Not really sure what you mean there. Are you referring to the text editor used to edit theme files?

Yes, the text editor, which do you suggest for your theme, does it mattter?

It doesn’t really matter, you can use whatever text editor you feel most comfortable with

Actually that’s not a bug. In order to maximize their legibility, on phones columns are rendered as full size. You have an option to disable this behavior under Theme Options > Layout, under the responsive section.

Do you suggest I disable it or keep it like this?

We’d keep it like it is.

found a plugin that killed all the comments in case this ever comes up again https://wordpress.org/plugins/disable-comments/

Thanks for reporting !

Hi there,

could you please open a new ticket on our support platform at http://thbthemes.com so that we can look better into the problem? you have to create a new account on our support platform at http://thbthemes.com, by clicking on the “log in” button on the top right corner, register your purchase by adding your purchase code, then you’ll be able to create a new support ticket or browse all the tickets related to your purchase.

Thanks

Hi there,

thanks for your interest in Superba. What you’re asking isn’t possible with the theme at the moment, but thanks for the idea, we might consider adding it to a future update of the theme if there’s enough request for it.

Hi there,

in the latest version of the theme we introduced a filter to change the order of the Exif data. The filter is called thb_superba_exif_glossary and it takes one parameter as input. You could add it as follows:

function thb_som2_exif_glossary( $glossary ) {
    $glossary = array(
        'created_timestamp' => __( 'Taken on', 'thb_text_domain' ),
        'camera'            => __( 'Camera', 'thb_text_domain' ),
        'focal_length'      => __( 'Focal length', 'thb_text_domain' ),
        'aperture'          => __( 'Aperture', 'thb_text_domain' ),
        'iso'               => __( 'ISO', 'thb_text_domain' ),
        'shutter_speed'     => __( 'Shutter speed', 'thb_text_domain' ),
        'copyright'         => __( 'Copyright', 'thb_text_domain' ),
        'credit'            => __( 'Credit', 'thb_text_domain' ),
    );

    return $glossary;
}

add_filter( 'thb_superba_exif_glossary', 'thb_som2_exif_glossary' );

You can alter the array order in order to alter the order of appearance of Exif data, or you can remove one element from the array if you don’t want to it to be displayed.

So, returning an empty array would disable the display of Exif data completely.

You can put the above code in the functions.php file of the theme.

Concerning your other request of putting share icons in the image information panel, thanks for the input. We’ll think about adding them in a future update to the theme.

Hi there,

the sidebar functionality is not available in the product page, you can use only the footer sidebar layout in the product page.

Regards

Any chance it might be available in a future update? Great work on the theme!

Hi there,

unfortunately since the single product page design there is no space to add a sidebar, but thanks for the suggestion we will further investigate if there is the chance to adapt the layout for a future theme update.

Regards

Hi there,

thanks for the suggestion. We’ll give it a try and add an option for album videos coming from YouTube to be embedded in HD in our next update to the theme

You guys are really awesome. I’ve tried a dozen photography sites over the years and this one is hands down the best by a mile! I love the way you handle galleries! My photography dream come true! And I love the classic look and feel with just enough of a modern touch! Keep it up, you rock and thanks for responding to my email.

Aww! Comments like yours really keep us going, thanks!

You should probably set up a home page gallery, as random images cannot be fetched, unfortunately.

Hi there,

thanks for reporting we will further investigate in order to fix this in the next theme update.

Regards

Hi,

thanks for the tip, we’ll think about it

Hi there,

thanks for your interest in Superba! Regarding your question, yes you can. Albums are regular pages with an album page template associated to them, and you can make them private.

thank you for the quick reply!

Hi, mmm not really sure what’s going on there. Have you tried re-downloading the package?

HI, re-downloaded and works fine now. One more thing, I want my site to load FAST but still want the high res image option for viewers with high res monitors, what’s the best sizes for images to load fast? Thanks…btw. I LOVE THIS TEMPLATE!

Hi there,

we generally tend to use images that are at least 1600 pixels in width, but not much bigger than those. The theme is optimized to load different image sizes depending on their context of use.

Also, to speed up the website, we use the W3 Total Cache plugin.