Hi. I bought your theme yesterday and installed it over a clean wordpress 4.1.1 installation. I have also installed your demo data but its coming out looking crappy. Infact all pages are broken and not readable. After installing the demo content, I noticed that some of the pages are duplicated, that is there are two copies of CHECKOUT, CART, MY ACCOUNT, SHOP & WISHLIST. Please help.

Regards

reuben

Hi, The page banner option (Top) doesn’t show up when creating pages on Wordpress 4.1.

Hi, you advise me with the translation? I changed the terms in captivalang.pot, but the site still see the original expressions. Thanks

Hi. I am interested in buying your theme but have a few pre-purchase questions. I already have woocommerce 2.3.5 installed on my site with custom attributes, categories and a few products already loaded. If I install your theme and its sample data, will it overwrite all my custom attributes, categories and a few products that are already loaded?

Hey Once again.

The sorting option is not working on this theme for my client. I suppose it may be a JS issue can you help me with this ?

Cheers.

Dear guys ,

how to add social links at the topbar beside slogan or beside top menu , i have used the short code but it’s appear as a text not compiled to social

thanks

Hi,

Thanks for the great theme!

I have an issue: My site was slow (frontend as well as the backend), so i installed the WP cache plugin. That didn’t seem to solve the problem.

Can you please help me check out where the problem is? I tried disabling the plugins (except woocommerce), but that didn’t seem to help as well.

Thanks in advance!

Looking to update my Captiva Theme.

I did not get an automatic update on my wordpress theme “Captiva”. AND Envato Marketplace API is up to date. I have downloaded the theme manually and would like some help on updating. The status report showed 7 php files that have conflicts with the updated WooCommerce vs the old 1.4.1 Captiva Theme currently installed.

In the new theme download (1.5.1 – which I assume that’s what I have downloaded from my account on your website - 2/17/15 was the save date) I have located 5 out of the 7 php files with the 2.3.x version. I could not locate the following 2 php files:

captiva/woocommerce/cart/cart-shipping.php captiva/woocommerce/cart/cart-totals.php

My intention was to override the new captiva/woocommerce 2.3.x PHP files over the old files individually via FTP. Is that the best way to proceed?

Or would replacing the entire theme be the best practice? Preferably automatically without losing my settings. Which would correct the issue of the 2 missing php files in the new version?

Please advise.

captiva template status report screenshot: https://dl.dropboxusercontent.com/u/4935537/captiva-templates.JPG wp environment report screenshot: https://dl.dropboxusercontent.com/u/4935537/wp-environment-report.JPG

i send you an email about “homepage 6” template. please send us as soon possible.

Hi-

we are using captiva as our wp theme and recently did an update of woo commerce with the following status report: could you give us assistance with updating the theme lines so that there isn’t overlap with the old version of woo commerce. We are also having an issue with recently losing our paypal button—-would you have any possible suggestions for this? Thank you.

1. WordPress Environment ###

WC Version: 2.3.5 WC Database Version: 2.3.5 Log Directory Writable: ? WP Version: 4.1.1 WP Multisite: – WP Memory Limit: 40 MB – We recommend setting memory to at least 64MB. See: Increasing memory allocated to PHP WP Debug Mode: – Language: en_US

1. Server Environment ###

Server Info: PHP Version: 5.4.34 PHP Post Max Size: 8 MB PHP Time Limit: 30 PHP Max Input Vars: 3000 SUHOSIN Installed: – MySQL Version: 5.5.42 Max Upload Size: 2 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Remote Post: ? Remote Get: ?

1. Server Locale ###

decimal_point: . thousands_sep: N/A mon_decimal_point: N/A mon_thousands_sep: N/A

1. Active Plugins (48) ###

LayerSlider WP: by Kreatura Media – 5.1.1 Ultimate Addons for Visual Composer: by Brainstorm Force – 3.3.2 Advanced Custom Fields: by Elliot Condon – 4.3.9 Advanced Sidebar Menu: by Mat Lipe – 5.0.3 AfterShip – WooCommerce Tracking: by AfterShip – 1.3.1 Akismet: by Automattic – 3.0.4 Captiva Toolkit: by Colm Troy – 1.2.4 Clubix Gallery: by Vlad Mustiata – 1.2.0 Contact Form 7: by Takayuki Miyoshi – 4.1 Distinctive Themes Launch: by Danny Jones (Distinctive Themes) – 1.0.3 Duplicate Post: by Enrico Battocchi – 2.6 Duplicator: by LifeInTheGrid – 0.5.12 Envato WordPress Toolkit: by Envato – 1.7.1 Features: by WooThemes – 1.4.3 Force Regenerate Thumbnails: by Pedro Elsner – 2.0.3 Google XML Sitemaps: by Arne Brachhold – 4.0.8 Hello Dolly: by Matt Mullenweg – 1.6 Jetpack by WordPress.com: by Automattic – 3.3 WPBakery Visual Composer: by Michael M – WPBakery.com – 4.2.3 MailChimp: by MailChimp and Crowd Favorite – 1.4.2 Go Daddy Quick Setup: by GoDaddy.com LLC – 1.04

Recent Tweets Widget: by Theme Prince – 1.4 Redux Framework: by Team Redux – 3.4.1 Regenerate Thumbnails: by Viper007Bond – 2.2.4 Revolution Slider: by ThemePunch – 4.1.4 Story Box: by Easy Development – 1.0 Subscriber: by BestWebSoft – 1.1.8 Testimonials: by WooThemes – 1.5.3 The Events Calendar: by Modern Tribe Inc. – 3.9.1

Theme Feature Controller: by Andrei-Robert Rusu – 1.0 User Access Manager: by Alexander Schneider – 1.2.5.0 WD Shop By Color: by Wpdance – 1.0 WD QuickShop: by Wpdance – 1.2.0 WD ShortCode: by Wpdance – 1.0 WD Slide: by WD Team – 1.0.0 Welcome to WordPress: by Starfield Technologies – 1.0 WooCommerce Checkout Manager: by Ephrain Marchan – 3.6.6 WooCommerce Custom Product Tabs Lite: by SkyVerge – 1.2.6 WooCommerce Grid / List toggle: by jameskoster – 0.4.0 WooCommerce Variation Swatches and Photos: by Lucas Stark – 1.6.3 – 1.6.5 is available WooCommerce: by WooThemes – 2.3.5 WooSidebars: by WooThemes – 1.3.1 WordPress Importer: by wordpressdotorg – 0.6.1 WordPress SEO: by Team Yoast – 1.7.1 WP-PageNavi: by Lester ‘GaMerZ’ Chan – 2.87 WP Retina 2x: by Jordy Meow – 2.6.0 YITH WooCommerce Ajax Navigation: by Your Inspiration Themes – 1.4.1 YITH WooCommerce Wishlist: by Your Inspiration Themes – 1.1.7

1. Settings ###

API Enabled: ?

1. WC Pages ###

Shop Base: #67450 – /shop/ Cart: #66206 – /cart-4/ Checkout: #66207 – /checkout-5/ My Account: #66208 – /my-account/

1. Taxonomies ###

Product Types: configurable (configurable) downloadable (downloadable) external (external) grouped (grouped) simple (simple) variable (variable) virtual (virtual)

1. Theme ###

Name: Captiva Version: 1.4.2 Author URL: http://www.commercegurus.com Child Theme: ? – If you’re modifying WooCommerce or a parent theme you didn’t build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ?

1. Templates ###

Overrides: captiva/woocommerce/archive-product.php captiva/woocommerce/cart/cart-empty.php captiva/woocommerce/cart/cart-item-data.php captiva/woocommerce/cart/cart-shipping.php version 2.1.0 is out of date. The core version is 2.3.0 captiva/woocommerce/cart/cart-totals.php version 2.1.0 is out of date. The core version is 2.3.0 captiva/woocommerce/cart/cart.php version 2.1.0 is out of date. The core version is 2.3.0 captiva/woocommerce/cart/cross-sells.php captiva/woocommerce/cart/mini-cart.php captiva/woocommerce/cart/shipping-calculator.php captiva/woocommerce/checkout/cart-errors.php captiva/woocommerce/checkout/form-billing.php captiva/woocommerce/checkout/form-checkout.php version 2.0.0 is out of date. The core version is 2.3.0 captiva/woocommerce/checkout/form-login.php captiva/woocommerce/checkout/form-pay.php captiva/woocommerce/checkout/review-order.php version 2.1.8 is out of date. The core version is 2.3.0 captiva/woocommerce/checkout/thankyou.php captiva/woocommerce/content-product.php captiva/woocommerce/content-product_cat.php captiva/woocommerce/content-single-product.php captiva/woocommerce/loop/loop-end.php captiva/woocommerce/loop/loop-start.php captiva/woocommerce/loop/orderby.php captiva/woocommerce/loop/pagination.php captiva/woocommerce/loop/result-count.php captiva/woocommerce/loop/sale-flash.php captiva/woocommerce/single-product/meta.php captiva/woocommerce/single-product/price.php captiva/woocommerce/single-product/product-image.php captiva/woocommerce/single-product/product-thumbnails.php version 2.0.3 is out of date. The core version is 2.3.0 captiva/woocommerce/single-product/related.php captiva/woocommerce/single-product/sale-flash.php captiva/woocommerce/single-product/share.php captiva/woocommerce/single-product/short-description.php captiva/woocommerce/single-product/tabs/tabs.php captiva/woocommerce/single-product/title.php captiva/woocommerce/single-product/up-sells.php captiva/woocommerce/single-product-reviews.php version 2.1.0 is out of date. The core version is 2.3.2 captiva/woocommerce/single-product.php

: Learn how to update outdated templates

Hi Guys,

In the theme changelog of 1.5 it said: Updated to LayerSlider 5.3.2, but if I open the LayerSlide page it says 5.2.0?

I purchased the Captiva theme the other day and on the checkout page it shows “place order” box (where you enter your credit card info) twice. How can we remove one of them?

Can’t edit pages. What is it?

Uncaught TypeError: Cannot read property ‘hasClass’ of undefined

Hi, just one pre-purchase question

When checking the demo i realized that in ‘bags’ category (for example), if a apply the color filter, results appear without image. I think it happens also with the other filters. Can you verify this?

Great theme anyway.

By the way, can shopping cart be hidden in the main menu?

Thanks!

Hi folks. How do I remove the sidebar from the checkout and cart pages? Thanks.

Hello Colm, We currently use your theme for one of our sites and am looking at using for our main site (tried a different theme but not much timely support there). I searched for few answers in forum, but couldn’t find. Please excuse my ignorance! Can you answer: 1. If we use your template with a live site, will our database be overwritten with the use of your template demo? 2. Can the home page show product categories instead of popular or feature? 3. Is theme compatible with Quotes and Orders for Woocommerce plugin? 4. Does theme work with Yoast? If not, which SEO plugin does work. I remember Your Showcase not working with Yoast was activated on my existing site. 5. Do I need to purchase Captiva for my second site? Thanks in advance, Stacy

Hi! I just purchased the Captiva theme in wordpress and currently downloading all the required plug-ins. I have installed and activated all the required ones no problem so far. Except for the plug-in ’WPBakery Visual Composer’. Whenever I try to install it, it doesn’t complete. Site is just blank..Even admin page is not working.

Best Myonghui

HI there,

How do i disable the light box on product images. I have disabled in the woocommerce settings but it still appears.

Thanks, Charles

Hello, how do I update the theme? I have to install it as I did the first time?

Hi @commercegurus,

1. Is it possible to add customer testimonials in my checkout page?

2. AJAX product filter in mobile device seems a bit funky, when initially 8 products shown, and then drilled down with filter to only 2 products, the page feels like shifted upward. It will be MUCH BETTER if after each filter is applied, javascript will take the scroll to the topmost product, not just sitting in the same scroll index. Can you fix it?