Hey, are you still experiencing this issue? Sounds like a software problem rather than a problem with the files.

Hi – I’m using GIMP, but this is the first time I have this kind of problem with .psd files… Usually they open just fine (and I must admit usually they’re bigger and still no problem). I reinstalled gimped and download couple times entire package – everything is top notch quality besides these psd files. Could you add them in different format maybe?

Sorry but I can’t help you with that. Even if you did manage to open the files in GIMP all the layer styles would be lost making the file useless. You can always download a Photoshop trial and make the modifications you need. Cheers

Well… I guess it’s the end of help from your side. I’m so sorry then that I purchased this theme from you. I can sent you many .psd files that are opening up in GIMP and don’t loose their layers, but it’s easier this way. Some people from envato services could have different opinion. Btw. your advise to download Photoshop trial and use it for something commercially is “shady” at least. Cheers and… thanks for nothing.

Well, you are being very rude. What do you want me to do? No one has complained about the files and no where is it stated that GIMP is supported. There’s not much I can do.

I’m sorry if I sounded rude. That wasn’t my intention. I just stated that I can open many psd files with layers without any problem in GIMP. Your seems to have “unexpected end of file”. No one has ever complained because maybe nobody need to edit your files. I have that need – it’s not rude to want to fully used thing that I purchased. I’m very happy to work with it and your theme is fantastic in many ways – but I want to unlock fully it’s potential (need to change colors) – what’s wrong with that and how that’s rude? It’s like saying: “You’re rude because you want maximum speed in your Porsche but you’re wearing only cheap sneakers.” You are the author. Who can do anything about it if not you? I can send you psd files working fine with layers etc. I guess the problem is on your side – not mine.

If you are unhappy with your purchase I suggest you ask Envato for a refund. It’s up to them to decide if your reasons are valid or not. Cheers

I won’t ask for the refund – I want the AUTHOR to be one and I want you, as an author, to adjust files to help customer. It works with the entire Envato market and with Unity asset store… basically everywhere I’m putting my money in. You promised psd files. Then make ones that I’ll open with my software. I don’t want refund. I want working product. I want solution for my problem with your product. Not my money back.

The files are marked as compatible with Photoshop and they work perfectly fine with Photoshop. I really don’t get what you are trying to accomplish here. The files have been reviewed by Envato before entering the marketplace. I already told you that there’s nothing wrong (other than you trying to use the files on an unsupported software). If you have any further issues please contact Envato.

Thank you for the 2 star rating

Please – do tell me or show where I can find that info that these design files are compatible with Photoshop and Photoshop only (and yeah I DO took the print screens for future reference). My desire is to force Author (yes, you) to provide Customers a design layered files that will work at all software that can work with layers. I change that rating then to five stars as the concept and the documentation is excellent. Just simply provide the layered version of psd files that will work with GIMP.