1114 comments found.
HI 
I want to change the icon “icon-doc-alt” and “icon-chat-empty” for my icon. How to do it ?
Hello,
You can find detailed instructions from this page http://support-rt.com/forums/topic/tutorial-adding-custom-font-icons/
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
Hello,
When I try to change my phone number in the “default contact us template” and hit save, it just shows “0 [checkmark]” and then when I come back, nothing is saved. there seems to be no way of changing the text there. not even if I clone it and try again. What should I do?
Hi
The issue is explained in the forum http://support-rt.com/forums/topic/solved-template-builder-saving-problem/
Can you please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there? Unfortunately we don’t provide/supply support this way.
http://support-rt.com/Thank you.
Best regards, Theme support
Awesome theme! Does this theme integrate well with any event/calendar plugins?
Hi
We havent tested that unfortunately.
Best regards, Neo Theme support
Hi, First of all: great theme RT Theme 18, just love it!
I would like how to remove the next previous arrow on the slider in the homepage.
Thanks for great support
Hi
it depends on the slider you are using. The answers are in the forum
Can you please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there? Unfortunately we don’t provide/supply support this way.
http://support-rt.com/Thank you.
Best regards, Theme support
Trying to get the theme main menu to align right, it works in Firebug but not when I paste it into the “custom CSS” section of the theme. any ideas?
#navigation {
float: right;
}
Hi
above css should work fine as it does in my testbed. But be aware the search field innthe navigation should be set to float:left
Can you please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there? Unfortunately we don’t provide/supply support this way.
http://support-rt.com/Thank you.
Best regards, Theme support
Hi stmcan,
1) On the product gallery, is it possible to click on the picture to navigate to the product? Demo shows I must use the small text link only.
Can I remove the animated “Add to Cart” from dropping over the product picture?
2) I need a taller header to hold a larger image. How tall can the header be?
Thanks! Andrew
Hi
Please post your question in here with your id you bought the theme with.
1) + 2) You can recode the theme following the tutorials in the forum
You can create a user account on our forum with your purchase key and post your question(s) / issue(s) in there? Unfortunately we don’t provide/supply support this way.
http://support-rt.com/Thank you.
Best regards, Theme support
Thank you,
This is a pre-sales question, I have not yet purchased this theme
Hi
When I create a gallery type post all the thumbnails are virtually square. How do I adjust the size of these ?
thanks
Hi
http://support-rt.com/forums/topic/dimensions-of-photo-gallery-thumbnailsCan you please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there? Unfortunately we don’t provide/supply support this way.
http://support-rt.com/Thank you.
Best regards, Theme support
Hi just updated the theme from 1.5 to the latest, and now the Homepage title and page title doesn’t show up on the Browser. It just reads as the URL of the page.
http://tinyurl.com/n2lhcya is my siteHi
Can you please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there? Unfortunately we don’t provide/supply support this way.
http://support-rt.com/Thank you.
Best regards, Theme support
It it possible having a Facebook share/like button in the portfolio or product page? And will work with og tag ?
Hi
You can try and use a plugin for that that inserts such by shortcode.
If you have any further questions please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there? Unfortunately we don’t provide/supply support this way.
http://support-rt.com/Thank you.
Best regards, Theme support
Ok, thanks.
Hi, is WPML plugin with the theme or I have to buy for myself and install??
Thanks.
Hi
iI does not come with the theme. We are compatible with that plugin but we dont distribute it with the theme.
You will have to buy that plugin and at least the strings translation addon is needed that comes with the Multilingual CMS version.
Best regards,
Theme support
Theme is awesome!!
Woocommerce Question
Can we list previous orders for a user after he logs in. The idea is to show his previous orders and then he can re-order the same item/s again with one click.
Thanks in advance
Hi
You can Always as shop admin see all orders but if you want the user to see this I think you need a plugin for that. Woocommerce does not do that out of the box as far as i recall.
Please drop a question of woocommerce for this.
Best regards,
Theme support
I have Home Page Sample #6 for my home-page, and I use WPML for second language. Is building a copy of Home Page Sample #6 for the second language’s home-page the only one way?
Hi
it depends if the template has language depended text modules content in it or not.
If you need any further asisistance on this please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there? Unfortunately we don’t provide/supply support this way.
http://support-rt.com/Thank you.
Best regards, Theme support
Hi, Is it working like Revslider?
BTW, I have checked the template builder, but I didn’t see a module related with language. Where is it?
Ok I found it in the Setup Assistant, thanks.
Hi, I am sorry. In the Setup Assistant, I didn’t see how to use “language depended text modules” that you mentioned.
So where is it in the template builder? I think this is better than using different template for another language.
Hi
You can create a template per language for those text that are not available in the string translation addon of wpml.
As i asked you before please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there? Unfortunately we don’t provide/supply support this way.
http://support-rt.com/Thank you.
Best regards, Theme support
HI, is it possible to get the info from the woocommerce tabs to display under each eother instead of in two tabs?
Hi
That is not possible but you can add more tabs by a plugin from wordpress.org.
If you have any further questons can you please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there? Unfortunately we don’t provide/supply support this way.
http://support-rt.com/Thank you.
Best regards, Theme support
I can’t select a template for my pages
Hi
Can you please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there? Unfortunately we don’t provide/supply support this way.
http://support-rt.com/Thank you.
Best regards, Theme support
I will buy this theme in few days, it’s probably the best theme i’ve ever seen on themeforest. Thank you for this awesome WP theme.
Fabien Tag
Thank You Fabien, I’m glad to hear you like it!
Hi there, i’ve bought it ! I got just one question : can we creat buttons everywhere? buttons like “read more”?
Hello, The update 1.7 is not good for the porfolio, the categories don’t move in the block portfolio
Hi
Can you please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there? Unfortunately we don’t provide/supply support this way.
http://support-rt.com/Thank you.
Best regards, Theme support
i’ve purchased this theme please help me
Hello, The update 1.7.1 is not good for the porfolio, the categories don’t move in the block portfolio.
Hi
Can you please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there? Unfortunately we don’t provide/supply support this way.
http://support-rt.com/Thank you.
Best regards, Theme support
What’s the divs in the demo pages for that has an ID of “idTextPanel”? Just wondering if I should using that in all pages that I manually create or not! I didn’t see anything significant in firebug …
Hi
Can you please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there? Unfortunately we don’t provide/supply support this way.
http://support-rt.com/Thank you.
Best regards, Theme support
Why is my Team Member image so big on the team member’s individual page? Am I missing a setting somewhere that allows me to control the layout of the team member feature image? The demo has them quite small and not click-able, mine are huge and not click-able.
Hi
Can you please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there? Unfortunately we don’t provide/supply support this way.
http://support-rt.com/Thank you.
Best regards, Theme support
Hi, i cant find how to put the second line of the menu. Like HOME: Go to home / FEAUTERS : discover / PORTFOLIO : our work....
How can i put those Go to home, discover, our work…
Cant find it!
Hi
Can you please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there? Unfortunately we don’t provide/supply support this way.
http://support-rt.com/Thank you.
Best regards, Theme support
