206 comments found.
Hi guys, I’m having issues forming paragraph spacing using this theme. I have tried using both (which doesn’t work) and
(which not only doesn’t work, when you update the page the code disappears.Any ideas?
Dear illwill333.
Please contact with us via email: vergatheme@gmail.com. And send for us wp-admin , your problem. We will help you. Thank you.
Have just sent you an email.
Hey guys,
Nice work on the theme 
I’m having a little trouble getting the form to look like yours as it didn’t replicate it during the import of the sample data. I’m wondering if I’m missing any classes etc as it’s now full width and the labels look different.
I can’t show a link as it’s local I’m afraid.
Thanks
Dear leegrant.
Please send us wp-admin and link your website via email: vergatheme@gmail.com
We will help you. Thank you so much.
Hello,
Dragging and dropping on Visual Composer doesn’t work. Could you post a solution please ?
thank you
Dear zygo.
Please send us link your website and wp-admin via email: vergatheme@gmail.com We will help you.
Thank you,
Hello
I have this problem too
could you post the solution please ? Thank you
Lionel
Dear zygo.
Please send us link your website and wp-admin via email: vergatheme@gmail.com We will help you.
Thank you,
Do template supports playback of audio in slide ?
Dear bh4shbab.
I don’t understand your mean. Please talk about specific.
Thank you so much.
i allready have the Versión 4.3.3 not 4.4.2.
Dear vitoarj.
Sorry for delay. Please send us wp-admin via email: vergatheme@gmail.com We will review for you.
Thank you.
Hi !
I bought your theme and I sent you an e-mail with a few questions yesterday, did you get my e-mail?
Thanks,
Dear ibizatravel. I have received. Please contact with us. We will help you. Thank you so much.
Hello, My web developer sent you an email reporting the bugs, We need to resolve as quickly as possible. Thank U!
Dear angelofreitas. Please check your email.We have contact and fixed for you. Thanks
The bugs were not solved! I await response.
Hello, Dragging and dropping on Visual Composer doesn’t work. Please can you provide an update for the latest version of the Visual Composer.
Hello
Could you send problem + WP admin + FTP account to email support: vergatheme@gmail.com
We will help you
Thank you
Hi there,
I just have a question regarding visual composer. It is a required plug in but it is $28. Do we receive a free key for visual composer with the download of One Click and if so how do we get it.
Thank you, Victor
Dear muaythaivictor. Please view video guide setup theme at here: (minute: 3:50 ) https://www.youtube.com/watch?v=XzbS5yjmpiE&list=PLtjcZuvxijuLZnA35I11MMzSiGLEQyr35&index=1 Thanks.
Thank you for your quick reply. I see you installed on local host. Is there any way to active Visual Composer if I’ve already installed the theme through Wordpress? I would prefer not to have to export and import the website I already have set up into local host. I’m not very savy on local host set up.
Thanks again, Victor
Hi muay. If you want we setup for you let send link wp-admin for us via email: vergatheme@gmail.com we will setup demo for you. Thanks.
I am still waiting for support on this – I have sent everything you asked for, have sent reminder emails and not even a single reply.
Dear Muaythaicictor. Sorry for delay. Please check your email. We will setup for you if you agree ? Thanks.
hai verga i wanna ask about the responsive. how, we make our slider / picture responsive to all mobile smartphone ?
i got trouble about this one. when i opened it with my smartphone , the pixel was not fit to my screen. so the picture stretch strangely.
Do u have solution about this one ? really thanks warm regards
Hello
Could you send problem + WP admin + FTP account to email support: vergatheme@gmail.com
We will help you
Thank you
Hi, just bought your theme. I would to know if i need to build the home page from scratch or there is someone already in the xml import file. Thanks, best regards
Hello
You can see video https://www.youtube.com/watch?v=n4LCJ8L_vsQ&list=PLtjcZuvxijuL_DEnR96een60S8Vyuw3Q0&index=3 to import data example
Thank you
Hello,
Still having responsiveness issues with my site.
1) The video plays, yes, but it is getting cut off on the top and the sides. It will also not adjust properly when the browser size is changed.
2) Do we have to use a background image for the video portfolio pages? Why can we just not include this image? I would rather not and just show the Vimeo video as it lands. This background image situation is one extra step that I don’t want my visitors to have.
Dear sandrineo. Please check your email. We will support for you via email. Thanks.
nevermind. DNS issue.
Dear denidonkey. the demo page remains active.Please check it at here: http://vergatheme.com/demosd/demo-oneclick/ Thank you.
CSS Caching
Location: wp-content/themes/oneclick/style.css
This css is caching and will not refresh in the browser no matter how if i replace it, delete it, add timecode stamp to it, clear wpcache, etc…
the only way i can edit the css is in the wp-admin under theme settings. This is not ideal for development.
I need to be able to edit the style.css file without it caching.
thanks!
CSS Caching
Location: wp-content/themes/oneclick/style.css
This css is caching and will not refresh in the browser no matter how if i replace it, delete it, add timecode stamp to it, clear wpcache, etc…
the only way i can edit the css is in the wp-admin under theme settings. This is not ideal for development.
I need to be able to edit the style.css file without it caching.
thanks!
I am still awaiting a response to the above issue. It has been several days. I sent the information in as requested via email and have not been contacted and the issues on my site still persist:
1) On the video portfolio pages the video landing image is your temp with the city background and arrow. I cannot seem to have the Vimeo movie be the sole image there. Once I click your default image the vimeo video shows up, but until then the temp image shows. Here is the portfolio page example: http://www.4infilms.com/portfolio/sutasi/
2) The video I embed at the top of the main page is not responsive as in your demo. When I make the browser window smaller, it cuts the video off rather than resize it. www.4infilms.com
Dear sandrineo. Please check your email. We will support for you via email. Thanks.
Hello,
I’m having two issues.
1) On the video portfolio pages the video landing image is your temp with the city background and arrow. I cannot seem to have the Vimeo movie be the sole image there. Once I click your default image the vimeo video shows up, but until then the temp image shows. Here is the portfolio page example: http://www.4infilms.com/portfolio/sutasi/
2) The video I embed at the top of the main page is not responsive as in your demo. When I make the browser window smaller, it cuts the video off rather than resize it.
Thanks for helping on this.
Hi, I emailed you the information you requested am awaiting a reply.
Hello, still awaiting a reply on this issue.
Still awaiting a response from the email and information you requested
Dear sandrineo. Please check your email. We will support for you via email. Thanks.
Hello, I’ve just purchased your theme and I am not able to download the “WPBakery Visual Composer” and “Twitter” plugin.
Also, in the template I downloaded there is no OneClick-Child.zip as it is stated in the documentation.
Please note that I am currently working on the website on local, so I do not have a definite URL or FTP account.
Thanks
This error message comes up every time:
Still waiting for a response to my questions…
Have just purchased your theme yet it will not upload to Wordpress – it keeps saying it’s failed. Could you help?
Hello
You can send problem + WP admin + FTP account to email support: vergatheme@gmail.com
We will setup help you
Thank you