191 comments found.
Hello!! I want to change the language of my shop to Spanish, but I can’t fin the way to do this as in other Shopify themes. Any solution to this?
Regards
Hi.,
Thank you for contacting us.
Move to Customize Theme > Theme options > Edit languages > Select your language, make it active and then save
Kindly refer this url and attached screenshot
https://docs.shopify.com/manual/your-website/themes/translate-themeRegards., DesignThemes Support.
Hi,
Thanks for your fast answer.
The issue is that it doesn’t appear this option. In the dropdown menu it’s only the Rename, Edit HTML, Download Zip… options.
Any idea?
Regards
Hi.,
Kindly, Check the attached screenshot.
https://www.dropbox.com/s/zj20jaep5z7oxc1/dt_language.jpg?dl=0Regards., BuddhaThemes Support.
Hi.,
I’m familiar with the language editor, but the screenshot you are sending me is from launch-pad, not from Citrus. In Citrus this option is not available.
Hi Validame,
Our current version not supporting for all language variables, we are working on it.. Will update soon.
Regards., BuddhaThemes Support.
Hi, Bought the Citrus theme for Shopify, however there are still many problems with this theme: - the about us page photo can’t be changed in the theme settings or page - the titles on all pages stay green and can’t be changed - the social media a icons borders stay green and can’t be changed - the slideshow icons borders stay green and can’t be changed - the services icons stay green and can’t be changed - in the level of brilliance the color of the graphics and fonts can’t be changed - in the team section you should be able to select or deselect one or more team members - at the top right under the cart there is a thick stripe with expands to a block, with no content or icons in it? It has no function? If these changes can’t be made, I’ll request a refund on this theme. Thanks for understanding, Jacques
Hi.,
Thank you for contacting us.
Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/buddhathemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Hello,
The team client list no longer shows up on my frontpage. The google maps embedded code does not change when I enter my code, and i’d like to change the fa-font symbols under the “our services”. I would also like to have the fa-fonts link to a certain page. Also, for the slider images in the header, i’d like to remove the CSS boxes that hold the text and place a generic logo (centred) in their place that animate in.
Please assist ASAP.
Hi.,
1.The google maps embedded code-
(i) Can change google map code in backend which you want.
(ii) Refer the attached image – how to change google map code.
Refer : https://www.dropbox.com/s/v8qzf12dv4celsz/dt_issue-1.png?dl=0
2.Change fa-font symbols under the “our services”
Additional customization:
(i) To change the font symbols have to work with css.
3.Add fa-fonts link to a certain page.
Additional customization:
(i) To give font link have to customize further.
4.Remove the CSS boxes that hold the text and place a generic logo (centred) in their place that animate in.
(i) This can remove the slider content from backend and have to add logo which u need
(ii) Refer the attached image – how to remove text which hold the box.
Refer : https://www.dropbox.com/s/i66k6kgn3zscmxm/dt_issue-2.png?dl=0
So take a time to work 3-4 hours. If you are not familiar with css can send login details.
Regards., DesignThemes Support.
Hello,
I’m sorry but there is just far too much troubleshooting I need to go through so i’ve put in a request to be refunded. I’ve never had a theme that caused so many issues when trying to change basic CSS and HTML functionality. I hope you guys take all the comments in these threads as a high priority to fix for future customers.
Apart from the broken site there is also your lack of support which to me is vital. 4 days to respond to customers (even if it is just an acknowledgement that you have received the email) is far too long to keep me waiting. I also noticed another individual waiting 10 days. 10 DAYS! That is absurd. Sure you got back to us but i’d rather go with another author whom i’ve had a far better experience with and know that their themes will work without having to redesign and reprogram the entire site.
Best, Markos
Hi Markos.,
We will try to update the issues as soon as possible. If you need refund please contact the themeforest support team.
Regards., BuddhaThemes Support.
Hello Ram
I am tired of this emailing and stuff. Its been almost 10 days now since i got your theme and things still not functional. I am become more of a Tester to your theme,
I have listed numerous BUGS in your Theme and waited for Days before i hear from you.
I NEED TO GET ALL THE BUGS FIXED THIS WEEKEND. Else I will contact Envato Support to get a Refund.
I am seriously Tired!
To get the issues sorted out ..Please add me to your skype an dlets chat rather than waste time on this way
add me
hwsw101
Hi.,
Hope you had a great weekend 
We tested again and again with iphone 5, samsung, motorola ,tab etc… But all the navigation links working fine in register, sign -in & account pages.
Regards., DesignThemes Support.
Hello,
I would like to change the green to an orange colour that my brand uses. When i use the theme colour change, there are still some green outlines some of the outlines. Could you please assist me in locating these colour codes so I can replace them?
Also the sign up / sign in text does not show up on the tab on the right.
Thanks!
Hi markospolydorou,
Thank you for contacting us.
Kindly, Send your store login details via the right bottom form located @ http://themeforest.net/user/buddhathemes So that, we will check and do the needful.
Regards., BuddhaThemes Support.
Hi.,
We have fixed the issue. Kindly, check now!
Let us know, if you find any issues in future.
Regards., BuddhaThemes Support.
Hello,
I notice the colour changes but there are now some major formatting and layout issues.
Hi.,
Kindly concise with your major formatting and layout issues by providing us some screenshots. So that we can move forward and assist you as soon as possible
Regards., DesignThemes Support.
Hello Ram!!
Where are you mate?
I need the BUG fixes soon. Please provide me an update. Its been 3 DAYS NOW. and I see NO REPLY from you!!
Cheers
Hi.,
Please mail your shop link and Login Credentials through the right bottom form @ http://themeforest.net/user/buddhathemes so that we will check the issue.
Regards., BuddhaThemes Support.
Hello,
I have sent you the details. However, you would anyway have them as you have worked on this theme 3 days back. Well looking forward to your favourable reply.
thank you
Hi.,
Thank you for contacting us.
1) Kindly help us by providing some screenshots to have clear view about your issues
2) Please send us the browser details
3) Send us a screenshot about this issue
4) Quite not sure, will check and intimate you as soon as possible
Regards., DesignThemes Support.
I have sent you an email. Will resend it to you..
Hi.,
We received your details. Our support team is processing your request. We will update you as soon as possible.
Regards., DesignThemes Support.
Hello
I am still waiting for your REPLY and BUG FIXES
I need to get the site up ASAP.
PLEASE GET BACK ASAP.
regards Tesh
Hi.,
Please mail your shop link and Login Credentials through the right bottom form @ http://themeforest.net/user/buddhathemes so that we will check the issue.
Regards., BuddhaThemes Support.
Hello Ram
Hope you had a Good Weekend break.
I need to conclude the work on the website asap. As I would like to go for a full fledged testing. But I think we need to conclude on outstanding issues.
1) BUG – ENTIRE WEBPAGE MISALIGNED
If in the home page , if you zoom and then COMPLETELY zoom-Out, then the Page doesn’t align properly. See screen dump below. (Notice the menu drop-down and the right if the screen for alignment) I have to close the page and reopen to see the alignment fixed.
2) BUG – MENU NAVIGATION (MOBILE version ONLY)
ALSO, there seems to be a BUG in Navigation. ONLY on MOBILE PHONEs. Desktop is fine.
If you currently on LOGIN / SINGUP / Account Page. If you click on any Menu link, the page doesn’t navigate to respective link.
The ONLY way to come page to homepage is by clicking the LOGO on Signin/Login page.
3) FAQ SECTION
After you have centered the section, from the single page Setting, upon checking the The Full Width Does NOT work!
4) GOOGLE SITELINK
Thank you with your explanation. But Now I am confused if this single page theme will affect the way shopify generates its sitemap. Because sitemaps are generated by Shopify directly. Isnt it?
Will Shopify create these new links within its sitemap?
http://xxxx.myshopify.com/#BUYNOW http://xxxx.myshopify.com/#TESTIMONIALS etcor will I need to create ditto Pages in Shopify setting? and how will this affect google SEO?
Hi.,
Please mail your shop link and Login Credentials through the right bottom form @ http://themeforest.net/user/buddhathemes so that we will check the issue.
Regards., BuddhaThemes Support.
HELP! I just purchased this template and it will not load. I have to prepare a website for tomorrow. I receive an error on Shopify that says “The Page cannot be found.” What does this mean? Do I need a new version of the template? Please reply immediately. Thank you!
Here is my purchase code: Item Purchase Code: 7af76a4a-8fc3-4ae4-b1d1-766a02d9ccf1
This is so frustrating! I have a very tight deadline. Can anyone here help me? https://www.dropbox.com/s/xf3a8f3p8b2xxlf/Screenshot%202015-03-16%2003.20.26%282%29.png?dl=0
Above is link for screenshot of my error message. I download the template twice and it still doesn’t work.
Hi!., Please mail us your site credentials FTP access logins immediately via the right bottom form located @ http://themeforest.net/user/buddhathemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., BuddhaThemes Support.
I did not use FTP. I uploaded using Shopify. I haven’t had to use a FTP site before to upload to Shopify. Is it necessary?
I will email my shopify credentials.
Please upload the full screen slider version for multi-products. I need the default version, not the single product version. Thanks!
I purchased the product for the full screen slider and other functionality. I cannot use a standard template. Does the full screen slider version not work? Please respond.
Got it! Thank you!! Great support!
Hi.,
Kindly, Upload the zip file inside Citrus_v1 > citrus-default or citrus-single > citrus.zip
Regards., BuddhaThemes Support.
Hi.,
Thank you.
Let us know, if you find any issues in future.
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end
Regards., BuddhaThemes Support.
HAVE YOU GUYS TESTING YOUR THEME ENOUGH??
I have uploaded the Single Product Theme to the Store. and I am disappointed that your theme isn’t working properly. Basic Stuff isn’t 100% Functional. I haven’t yet done a 100% testing. But from my initial 1 hour of testing I find so many issues.
TESTIMONIAL BG IMAGE
On Desktop, I can see the NEW Image On Mobile ( Android / iPhone) , OLD default Image is seen.( even after clearing all Browsing Data etc)
FAQ SECTION
UPDATING TITLE
Doesn’t Update the Field “Standard Toggle Title” I have changed the default title “Standard Toggle” => Frequently Asked Questions. , but this doesn’t work!!
ALIGNMENT of TEXT
For all other sections, of the page, all text is Center Aligned. Expect FAQ. Please, let me know how do I centre this text.
LOGIN SLIDER Login Slider on Right side does NOT work on iPhone. Android its ok.
IMAGE SIZES It is very difficult to know the aspect ratio ( dimensions ) of the image files to be used for 1) LOGO 2) Testimonial BG Image 3) Testimonial Client 4) Client 1,2,3,4 etc 5) Contact BG Image 6) Breadcrumb Bg Image
Your documentation doesn’t talk anything about image sizes either.
TEXT FONT SIZES How do I change the Text Size?
Hi Hertz,
TESTIMONIAL BG IMAGE, LOGIN Slider & FAQ:
We can check only if you share the store login detail , plz share it.
ALIGNMENT of TEXT: Have to change in CSS.
Image Sizes:
Logo: It can be in your custom size
Testimonial BG image : 1920×1280
Client : 220×220
Contact: 1920×1320
TEXT FONT SIZES: we can’t give an option to change font size in each filed separately , so If you wish to adjust let us know we will make it in CSS.
Regards., BuddhaThemes Support.
Hello,
Please can you update me the status of fixes for the issues listed?TESTIMONIAL BG IMAGE, LOGIN Slider & FAQ:?
As requested by you, I sent you an email with the admin login – but didn’t hear from you at all after that!
I want to work and so some more testing on my store – so don’t want to made changes whilst you too working on the code fixes.
PHOTO GALLERY + TESTIMONIALS
Also, please can you set or point me to the part of the code, which can help me fix the following – configure the photo gallery to always show a Minimum of 2 photos rather that 1 when seen in potrait mode on smartphones. Currently this 2 image layout happens when using the phone in landscape more. Same goes for the testimonials.
Thank you. Tesh.
Hi.,
We have replied to your mail. Kindly, check it.
Regards., BuddhaThemes Support.
Hello
I have only every used Oepencart CMS, but am thinking of hosting using Shopify for one of my single Product store.
Before I buy this theme,can you confirm the following
- Can your theme be configured for PayU money (India) gateway. Shopify default theme allows this. - Do you have a backend (admin/demo) that I can preview? - in regards to your current demo theme, I may not wish to have some sections. Are you able to disable from backend? Or are you able to help configure the theme and different sections of it if need be? Thank you. Hertz.
Hi Hertz,
Thank you for contacting us.
1)Yes theme will support “PayU money (India) gateway”
2)Sorry you can’t review Back-end without purchasing the theme
3)Yes we can disable what ever section that you don’t want & can help on customization.
Regards., BuddhaThemes Support.
Heya,
Thank you for your reply and confirmation that you will help on customising if I purchase the Theme from you.
Following Customisation, will be needed.
- PRODUCT Page (Home Page) : When user Clicks, “Buy Now”, Pop up a Window(modal), requesting User to Share it on FB, to Receive Discount (say 10%). When User Successfully Shares it, price drop as less the discount 10%.
- PRODUCT Page (Home Page) : Change Button “Buy Now” => “Pre-Order”, when item out of stock.
- MOBILE RESPONSIVE : Show the Product’s Small Image Thumbnails beside the main photo just like the desktop version.
- PRODUCT IMAGE (main): Will have a FREE SHIPPING Label.
- BUY NOW Button : Will Need to Place the QTY + BUY NOW Button
- GOOGLE MAPS : Show Static Map. Else on Smart Phones, it could accidentally scroll.
- TEXT Box – Just like the Description Text Box. This will be placed between the Image Gallery & Testimonials. So I can add some more Text.
Please let me know ASAP.
Thank you dj_hertz2000@yahoo.com
Hi.,
Thank you for contacting us.
We have replied to your mail. Please check it.
Regards., BuddhaThemes Support.
Thank you for the Email. I will contact you once I am ready to do the modifications. On the basis of you last email response, I will go ahead and purchase the Theme. Will contact you when i am ready to get the mods done. Thank you.
HAVE YOU GUYS TESTING YOUR THEME ENOUGH??
I have uploaded the Single Product Theme to the Store. and I am disappointed that your theme isn’t working properly. Basic Stuff isn’t 100% Functional. I haven’t yet done a 100% testing. But from my initial 1 hour of testing I find so many issues.
TESTIMONIAL BG IMAGE
On Desktop, I can see the NEW Image On Mobile ( Android / iPhone) , OLD default Image is seen.( even after clearing all Browsing Data etc)
FAQ SECTION
UPDATING TITLE
Doesn’t Update the Field “Standard Toggle Title” I have changed the default title “Standard Toggle” => Frequently Asked Questions. , but this doesn’t work!!
ALIGNMENT of TEXT
For all other sections, of the page, all text is Center Aligned. Expect FAQ. Please, let me know how do I centre this text.
LOGIN SLIDER Login Slider on Right side does NOT work on iPhone. Android its ok.
IMAGE SIZES It is very difficult to know the aspect ratio ( dimensions ) of the image files to be used for 1) LOGO 2) Testimonial BG Image 3) Testimonial Client 4) Client 1,2,3,4 etc 5) Contact BG Image 6) Breadcrumb Bg Image
Your documentation doesn’t talk anything about image sizes either.
TEXT FONT SIZES How do I change the Text Size?
Hi Hertz,
TESTIMONIAL BG IMAGE, LOGIN Slider & FAQ:
We can check only if you share the store login detail , plz share it.
ALIGNMENT of TEXT: Have to change in CSS.
Image Sizes:
Logo: It can be in your custom size
Testimonial BG image : 1920×1280
Client : 220×220
Contact: 1920×1320
TEXT FONT SIZES: we can’t give an option to change font size in each filed separately , so If you wish to adjust let us know we will make it in CSS.
Regards., BuddhaThemes Support.
Haven’t purchased the theme yet but is it possible to embed a vimeo video into it somehow? Please let me know! Thanks!
Hi savesheep,
Yes you can embed video in template file or with Product, Page description section.
Regards., BuddhaThemes Support
Great! Are you able to help with a few other customizations? I can’t figure out how to build the menu and have it link correctly. I looked at the sample and got everything to work except the contact us link (no matter what section_# i put it won’t work :/). Also how do I remove sections from the ‘single page’ admin that I don’t need? Testimionials, Clients, 3 out of 4 of the FAQ’s? Lastly, is there a way to remove the red box that appears at the top when Login / Register is disabled? Thanks!
Hii savesheep ,
Kindly, Send us your store login details, via the right bottom form located @ http://themeforest.net/user/buddhathemes So that, we will help on this customization.
Thank you.
Regards., DesignThemes Support.
Thank you for the quick reply via email! Customer support for this product is excellent!
What am I doing wrong that the register link on the green floating tab at the top is not showing up. It does show sign in, but not register.
Hi,
Kindly check whether you have enabled “Account are optional” in your back end checkout [ https://YOUR WBSITE ADDRESS /admin/settings/checkout] settings.
Regards., BuddhaThemes Support.
That did the trick! Thank you for the quick response and great job on the template.
Hi!
Thanks Let us know, if you find any issues in future.
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end
Regards., BuddhaThemes Support.
Another quick question…how do I make the images stick? I have tried several times to replace images but when I refresh the website they do not show up. Am I supposed to be adding the files to assets?
I will def be rating this theme! Thanks again.
Hi jzero125,
Kindly, Send your store login details, we will look into that…
Regards., BuddhaThemes Support.
Can you confirm you have received my email? I have yet to see a response.
?
I have sent the info to the wrong address. Is it possible to check Email rsriram account from his user page? The email would have been from jzero125. Please let me know ASAP as I have sent a few requests and would really like to get them solved so I can open the website. Thanks again for your continued support.
Hi how do I stop the homepage Bg images from moving? I want still images on my homepage, thanks!
Hi.,
Are you talking about Main banner image or parallax images? Just you want to show those images as fixed one.
Regards., BuddhaThemes Support.
Hi, Ever since I bought this theme I’ve been having some issues. Almost every time I upload a new image to replace the default picture the change never saves after i have published it. And every time i make curtain changes on my website my live preview displays the changes but my updated site doe’s not.
Would love some help, Thank so much,
Kodi,
Hi.,
Kindly, send the store login details via the right bottom form located @ http://themeforest.net/user/buddhathemes we will do the needful…
Regards., BuddhaThemes Support.
I have and no reply. i have just sent my second message, hope i can get help soon. need my website up and running. Thanks again,
Kodi
Hi kodi,
Whats your shopify store URL? We just have username and password only.
Regards., BuddhaThemes Support.
Hi, Ever since I bought this theme I’ve been having some issues. Almost every time I upload a new image to replace the default picture the change never saves after i have published it. And every time i make curtain changes on my website my live preview displays the changes but my updated site doe’s not.
Would love some help, Thank so much,
Kodi,
Hi!.,
Please mail us your site credentials (FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/buddhathemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Nice theme, but why are the elements on the homepage slider poorly centered?
Hi.,
Thank you for contacting us.
The elements in the slider are centered properly.
Please send screenshot of your issue, so that we can check it.
Regards., BuddhaThemes Support.
I’m sorry, but all you have to do is look at the screenshots you used on the Item Details page. The top box seemed pushed way to the left. There’s no way these elements are centered properly.
Hi.,
Still we couldn’t get you what an issue that you are facing.
Please mark you issues in the screen shot and then forward it.
Regards., BuddhaThemes Support.
Hi guys,
I think it’s a great theme as a starting block for shopify. (It does make it easier if you have basic HTML/CSS)
Couple of areas I would like some guidance please:
1. How to get the mobile menu icon over to the left hand side? 2. How to remove or improve the mobile display of the single product image – i.e the two green arrows are padded so much if you have only 1 or 2 images
Thanks again, great theme in my opinion.
CC
Hi chelseachampions,
Thank you for purchasing our theme!
Kindly, send the store login details via the right bottom form located @ http://themeforest.net/user/buddhathemes we will do the needful…
Regards., BuddhaThemes Support.
Hi,
I purchased and downloaded your theme. Every time I attempt to upload the zip file to WordPress I keep getting the following error:
Installing Theme from uploaded file: citrus.zip
Unpacking the package…Installing the theme…The package could not be installed. The theme is missing the
style.css stylesheet.Theme install failed.Please Advise!
Hi mcnegron90.,
This theme is developed for shopify version not for WordPress. If you wish to have WP version , you have to buy :
http://themeforest.net/item/citrus-creative-one-page-multipurpose-theme/9291297Regards., BuddhaThemes Support.
