118 comments found.
Hello, I check logo dimensions have 548×51, As I put logo bigger, I need to use two words ? thanks
Yes, You can upload any size of logo but need to adjust from CSS file. Contact to our technical team with all your details at https://www.templatemela.com/support/ so they can guide you.
Quick question, can the title links on the landing/home page be centered? They appear left justified. If they can, I will be purchasing this theme in a heartbeat.
Yes, It’s possible from CSS file, After the purchase this theme contact to our technical team with all your details at https://www.templatemela.com/support/ so they can help you.
Thanks for previous answer. Another pre-sales question:
My client currently has a shopping cart currently via another theme but is not happy with some backend functionality, i.e. inputing sizes, weight for shipping etc. Is there a way we could have a snippet view into the shopping cart backend functionality to see how these items are handled? Or do you offer a video that shows some of this functionality in action?
Thanks, Tmelo74
Sorry, We are not support for wooCommerce back-end customization. We will help you for any theme related issue only.
Hello… have a pre-sales question: Is this theme mobile -friendly? Or does it come with mobile version?
Thanks!
Yes, This theme is mobile friendly. No need to install any extra plugin for make responsive layout.
The drop down when you click the cart (to show items without going to the cart page) isn’t working.
Also the description is showing in the grid view which makes each item look terrible.
Ok fixed the description showing by deleting the grid to list changer plugin. Still can’t use the view cart drop down though.
JavaScript error, files doesn’t exist: /wp-content/themes/WCM010017/js/megnor/carousel.min.js?ver=4.1.1
Can you contact our technical team with all your details at https://www.templatemela.com/support/ ? so they can perfectly install your theme on your server and check it all your theme related issue.
Hi Is it possible to have a demo of this theme to install on my WP Server and trial out??
Regards Paul
Sorry, Not possible to get our theme package or demo before bought this theme.
Hi, in the light of the recent discovery WooCommerce vulnerability, when can we expect an updated version of the theme, please?
Yes, This theme fully support to latest version of wooCommerce.
Hi,
Thanks for your reply. We are not talking about customizations. We wanted to double check on the features available in the template itself – as part of configurations / settings. Also they are not WooCommerce features.
So we would appreciate if you could give input for each point as they are really important features for our website.
1. Can the top grey bar be disabled. That is the top menu, can this be disabled through configuration in your theme.
2. In the top menu (grey menu) through configurations, can we add email id / phone number/ etc on the top menu.
3. Home Page Slider – Is the height of the slider configurable – that is, can we increase the height by configurations.
4. What social media integration is possible. Can we have login via FB, Twitter & G+. Does the template support it, if not what are the plug-ins that are compatible with this template.
None of these are customizations, but rather questions on detailed configuration available with the template. Want to be sure of these settings before we purchase the template. So it would be of great help if you give the answers – if required you could contact your technical team.
Thanks & Regards, Lakshmi
Yes, Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can guide you about all your technical changes with this theme.
But I cannot get technical support until I buy the template and to buy it we need these clarifications. Hence asking you to provide the details.
Please provide your ticket id so we can assign on first priority.
What ticket Id?? We have not purchased the template yet. Before purchasing we want to be sure of the 4 points we mentioned. Why is it difficult to get answers for those and why we have to keep explaining the same. We just need answers for 4 questions we have asked. That’s all. Lets not prolong this further. Request you to give the inputs at the earliest.
Hello, This theme fully support to wooCommerce all default feature and modules. If any issue with our theme only then we will help you.
1. Can the top grey bar be disabled. That is the top menu, can this be disabled through configuration in your theme.
Yes, Disable from css file.
2. In the top menu (grey menu) through configurations, can we add email id / phone number/ etc on the top menu.
Yes, It’s possible but need to edit in php file and do some customization work. Not possible to add from admin area.
3. Home Page Slider – Is the height of the slider configurable – that is, can we increase the height by configurations.
Yes, It’s possible from admin panel.
4. What social media integration is possible. Can we have login via FB, Twitter & G+. Does the template support it, if not what are the plug-ins that are compatible with this template.
No, Not included any extra plugin for login with that.
Sorry, We are not provide any extra extension or plugin with our theme. And still any technical question regarding our theme please create new ticket with all your details https://www.templatemela.com/support/Tickets/Submit so our technical team will guide you.
Hi,
Can I translate the cart elements ? When I edit the header.php file the translation doesn’t work. What’s happening ?
I want to translate “item” to “article” in french.
Yes, Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can guide you.
Hi,
We want to buy this template and we have few pre-sales questions. Some of it might be naive, but we want to be doubly sure before we purchase it.
1. Can be top gray bar be disabled. 2. If we keep the top gray bar, can we add email id and phone number on it 3. Slider – I guess we can increase the height of the slider, please confirm 4. What social media integration is possible. Can we have login via FB, Twitter & G+.
It would be helpful if you could reply to these questions at the earliest.
Thanks & Regards, Lakshmi
This theme fully support to wooCommerce all default features and modules. If any issue with our theme only then we will help you.
But in our theme package not included any custom plugin/modules. And yes, Do any customization work with our theme like change color of theme etc.
Hello, how long does it usually take to get a respond from the support team? I have the problems as @workakp and @funflyco
After the submit your ticket you will get update within 24 hours. And please provide your ticket id so we can assign on first priority.
Hi, does the upgraded theme package have a new version of woosidebar plugin as well?
Many thanks, K
Yes, Already included upgraded woosidebar plugin with our theme package.
Hi,
Where can I find the update of this template ? Because we are now in WooCommerce 2.3.5 and I have seen on your page the template is not compatible. What can I do ?
Yes, Our upgraded theme package available very soon for support latest version of wooCommerce.
Thanks. Can you write me when it’s update ?
Upgraded theme package available now.
On my ‘shop’ page I have two grey bars, the bottom one shows the title ‘shop’ but the one above it shows the page of the item first on the display. Can I remove this top grey bar so I just have the one horizontal bar with the page name ‘shop’ on it?
Yes, Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can guide you.
Can I vary the layout of my ‘shop’ page, select which items I want to show and change the order I want them to appear in?
Need to contact our technical team with all your details at https://www.templatemela.com/support/ so they can guide you.
Would be nice to have a detailed manual
Yes, Theme documentation file included with our theme package for easily install this theme. Still you are not able to install this theme please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can perfectly install your theme on your server.
Hi
i have buy this theme but product thumb zoom effect is not working.
thanks
Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can check all your theme related issue.
Hello!
First of all kudos on the very nice final product!
We have a presales question.
Can we purchase from you at a lower price the template alone for this theme?
or just the PSD at an even lower rate?
Curious about those options we really dont need the whole WP archive.
Thanks!
In this theme package included PSD file and WP WooCommerce theme files. Sorry, Not possible to get PSD files only.
Nice looking template. After purchasing you get pretty good instructions for setting up a site exactly like the demo site.
I would not recommend non-programmers to rely on a template. I have applied many customizations to it, some minor improvements but also some pretty sloppy bugs needed to be fixed. I sent some of these fixes to Tech Support, not sure if they will include them in later vesions (they did not say).
If you’re not at all familiar with WP like me, you will need to see a tutorial or two about concepts like shortcodes, otherwise you might not be able to really get the most out of your paid template.
In the end, a template like this for $60 USD beats building a front-end from scratch so it’s worth the money. Just as long as you see it as a starting point for customization and you keep decent web development skills around, it will be fine.
Yes, Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can guide you about all your customization our theme.
Pre Sale Question ?
Can i use Visual Composer with this theme without any issues for editing pages and other aspect ?
Thanks
Yes, It’s possible to use visual composer plugin, Just you need to use our shortcode with that plugin.