992 comments found.
Hi there
I would like to use tags on a products site. I need to have a picture and then a small description, then a group of products. and after that the same a description and a group of products. How do I make that happen? cant see how I can do that.
Hi.,
You can have the product page as shown in this link http://wedesignthemes.com/themes/kidszone/shop/ Can’t build the page as you have mentioned.
Regards., DesignThemes Support.
My cart has not been working for the past few weeks… Woocommerce is fully updated, my wordpress is updated. Do i need to update the theme? If so, how do i do this without losing all my customization?
Hi.,
Thank you for contacting us.
Kindly, Update our theme with latest version to fix the issue. Follow the below steps to update the theme.
i) Download the theme from themeforest page.
ii) If you have made any custom changes in the code, please take a backup of it.
iii) Overwrite the updated theme files to the older theme files. Update the custom change that you had already.
iv) Go to wp-content/plugins/ through FTP.
v) Remove the folder designthemes-core-features/ from wp-content/plugins/
vi) Then Login to Dashboard > Appearance > Install Plugins. Install the Designthemes Core Features plugin. That’s it. Now you are updated to the latest version.
NOTE: If you have made any code changes in the file, then you will loose all those changes. Just take the backup of the files that you have changed, and replace the files in the same path after the update.
Regards., DesignThemes Support.
Should this fix my cart problem? When you try ordering a product when you click purchase, it doesn’t do anything anymore, I don’t get the order…
Hi.,
Yes please try updating the theme.
Regards., DesignThemes Support.
please help, thank you for your quick responses
sjgsieg@gmail.com
Hi!.,
Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Two questions.
Galleries – I have added a caption which includes a URL to some photographs within the media library. How do I get the caption and URL to appear when I display the photo in the gallery ?
LayerSlider – how do I get the latest version of this plugin ?
Thanks
Hi.,
1) Sorry, we do not have the option to show the caption added in the media library section.
2) Kindly, Send us a message through the right bottom form located @ http://themeforest.net/user/designthemes So that, we will send you the latest version of layerslider files.
Regards., DesignThemes Support.
Hi,
In the responsive mobile view of my site, the pullquote shortcode appears as a little skinny box down the left side of the page, and the page text aligns around it. Is there any way to make the pullquote a regular box that the text naturally falls beneath? It would definitely enhance the viewer experience. I am upgraded to your most recent template and am using the most recent WP version, too. Many thanks in advance for your insight… =)
Hi.,
Sorry we do not have that option in our pullquote section. We will try to update that in our next update. Thanks for the suggestion.
Regards., DesignThemes Support.
Thank you for the information. One other item – I appear to be missing the shortcodes builder in your most current 2.2 theme update. Is anyone else having this issue? An employee at the school is going to be making the site updates once it is complete, and they will need to rely on the shortcodes for changes, as they are not designers. Thank you in advance again…
Hi.,
Kindly, Update our theme with latest version 2.3 and check the issue. Follow the below steps to update the theme.
i) Download the theme from themeforest page.
ii) If you have made any custom changes in the code, please take a backup of it.
iii) Overwrite the updated theme files to the older theme files. Update the custom change that you had already.
iv) Go to wp-content/plugins/ through FTP.
v) Remove the folder designthemes-core-features/ from wp-content/plugins/
vi) Then Login to Dashboard -> Appearance -> Install Plugins. Install the Designthemes Core Features plugin. That’s it. Now you are updated to the latest version.
Regards., DesignThemes Support.
Hello,
I have some strange behaviour with the logo. I do not specify a Retina logo, so the website shows your own KidsZone logo … even on a normal website.
For now I used the same URL as the normal Logo, but then the logo is very small.
Shouldn’t the right logic not be: if no retina logo, show normal logo? Thanks
Tried the play with the width and hight for the logo when Retina but it didn’t help.
Here is the html code. You also see there are 2 ; in the style for the retina logo.
<a href="http://soitsme.eu" title="So it's Me!">
<img class="normal_logo" src="http://soitsme.eu/wp-content/uploads/2014/05/logo-so-its-me.png" alt="So it's Me!" title="So it's Me!" />
<img class="retina_logo" src="http://soitsme.eu/wp-content/uploads/2014/05/logo-so-its-me.png" alt="So it's Me!" title="So it's Me!" style="width:580px;; height:180px;;" />
</a>
Hi.,
The retina logo is used for the mobile devices only. If you have not uploaded the retina logo, then the default kidszone will be shown in the mobile. So upload the retina logo with double the size of normal logo and check it. Please do not add the logo directly in the code which may affect the updates of the theme.
Regards., DesignThemes Support.
I know. But even on my laptop, full screen firefox or chrome, the kidszone logo is shown when I don’t specify a retina logo. I would expect the normal logo. Or is the retina logo mandatory?
Not doing any code changes. The code above is shown via the inspector
Hi!.,
Kindly, mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Done
Hi.,
We have checked your site in laptop, desktop and only your own custom logo is shown. Kidszone logo is not shown. Kindly, Check the screenshot.
https://www.dropbox.com/s/52029pmzd96sh40/dt_soitsme.png?dl=0Like I already stated above, I filled in an URL for the Retina Logo. If nothing specified for Retina Logo, the kidszone logo is shown.
Like now!
<div id="logo">
<a href="http://soitsme.eu" title="So it's Me!">
<img class="normal_logo" src="http://soitsme.eu/wp-content/uploads/2014/05/logo-so-its-me.png" alt="So it's Me!" title="So it's Me!" />
<img class="retina_logo" src="http://soitsme.eu/wp-content/themes/lemit/images/logo@2x.png" alt="So it's Me!" title="So it's Me!" style="width:580px;; height:180px;;" />
</a>
</div>
.normal_logo has the display property set to none … fixed.
I now also inserted a logo with double the pixel size in the Retina parameter, but the logo is still very small.
When I remove the CSS display: none then it all works out fine.
Hello,
I solved it by adding custom CSS. Can’t leave it like that on a live webshop.
.retina_logo {width: 322px !important;}
Hi.,
Now we have removed the retina logo from your buddha panel settings and now we checked your site. Only your custom logo is shown and not the kidszone logo. Please have a look.
Regards., DesignThemes Support.
Thanks, looks ok now. What did you change? Was it a bug?
Hi.,
No, we have not done any changes in your site. It already works correctly.
Regards., DesignThemes Support.
hmmm, strange, one field, how easy can it be. When it was not filled in (after an theme update), the KidsZone logo was shown. Filled it with a doubled pixels, gave only a small image and removing it again the kidskzone logo …
But It’s working now. Excellent. Thanks
Hi.,
OK, Thank you.
Regards., DesignThemes Support.
Hi there
I need help whit a simpel thing or it should be simple. I have a webshop in wordpress and woocomerce and that is very easy to add products whit tags and white category, but I have difficulty whit your theme and that frustrates me!! And you pleas help me with that??
Thomas www.oliz.dk
Hi.,
Let us know that exact issue that you are having with adding the products with some screenshots, so that we can help you better.
Regards., DesignThemes Support.
Hi there.
Great theme! I just want to know if it’s possible to replace your implemented gallery with, let’s say, premium Justified Image Grid?
I’d like to import (transfer) already made galleries made with your theme into a grid-styled gallery like those in Justified Image Grid.
Any idea, how to do that?
Have a great day, Tom
Hi.,
Sorry, we do not have that option in our theme.
Regards., DesignThemes Support.
I am using the [dt_sc_team] tag on the homepage to show 4 team members. Under the photo, I can see their names and role. I would like to also add email under role. Where would I add this? What file?
Thanks for the suggestion!
Hi.,
Thank you for contacting us.
You need to customize the function dt_sc_team in the file wp-content/plugins/designthemes-core-features/shortcodes/shortcodes.php line no: 917
Regards., DesignThemes Support.
Hello DesignThemes,
I’m upgrading the webshop created with the KidsZone theme. First on my local config of course. Upgrading to KidsZone 2.2 and WC 2.3.7 gives me a message that KidsZone theme does not support and/or integrates with Woocommerce. And it broke the webshop, all the design is gone. Do I need to worry about this?
Also wondering, the theme’s core feature plugin is still on v1.0 This is the case as long as I use the theme. I tried to update it through appearance > install plugins after removing it. But it still stays on v1.0 . Is this correct?
Thank you Lambert.
Hi.,
Nothing to worry with both. Our theme is fully supported with latest woocommerce version. Also the plugin version number is 1.0 only. No need to worry about it.
Regards., DesignThemes Support.
Upgrade succesfully. Thanks!
hi I change some style about gallery in ‘gallery-post-layout.php’ file, but where can I find the ‘dt_gallery_carousel’ file ?
yenny
Hi.,
You can find it from the file wp-content/themes/kidszone/framework/theme_shortcodes.php line no: 920
Regards., DesignThemes Support.
I designed a site under the url dev.sunshinelearning.com and when I back up the site and mysql database to move over to our live hosting provider I cannot edit the pages any longer. The child care, early learning ect pages show blank when I open them in WP to edit them. I do not want to recreate every page from scratch can you help me fix this please.
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Hello,
I’ve changed as well the shortcode template to add a link text in ” Icon service settings”. The titles are now clickable but i do not know where i can put the link. If i try to add it in text mode, it does not keep it when i save the page. And i do not see a filed either when i edit the icon service box. What can i do ? The site is here : http://blog.lafeedodo.com/
Thanks for your help
Hi.,
Thank you for contacting us.
Kindly, Add link attribute to the shortcode as shown below and have a look.
[dt_theme_service icon=’icon-skillset’ type=’custom’ title=’Target Skillsets’ link=’http://google.com']
Regards., DesignThemes Support.
Hi, should the background of the menu when you scroll down be white? mime is transparant. Did i do something wrong?
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Hi, since the latest update, some of the font awesome icons have disappeared from my menu and home page.
I’ve just tried to update to the new font awesome icons by replacing the appropriate files and now all icons have disappeared
Hi.,
Thank you for contacting us.
Kindly, Make sure you followed all these steps,
1) Download the latest font awesome files from internet.
2) Go to Theme-directory > css and replace following files – font-awesome.css and font-awesome.min.css
3) Go to Theme-directory > fonts replace the following file – FontAwesome.otf, fontawesome-webfont.eot, fontawesome-webfont.svg, fontawesome-webfont.ttf and fontawesome-webfont.woff
Regards., DesignThemes Support.
I have done this, and now all icons have disappeared
Hi!.,
Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Hi my question is how to change the loading (main) page to be the home page. At the moment the issue is that when the website loads it goes directly to the blog, this also happens when the logo is clicked. I need it to be going not to the blog page but to the home page, both when it loads the main page and also when I click on the logo, can you help me with this? Thanks.
Hi.,
Thank you for contacting us.
Kindly refer the attached screenshot will help you get a clear view.
https://www.dropbox.com/s/vs7l5y4hgk4axbe/dt_front-page.png?dl=0Regards., DesignThemes Support.
Hi I am having difficulty updating the Apple icons in the kidszone menus under General / Favicon section.
I have uploaded both png and ico files (icns is forbidden file type) and see the URL path in the required field but when I press save and refresh the page the old icon still appears – your kidszone icon.
Why do you think this is not saving / working?
Hi.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Do I have to make my user name and password available? Cant you just tell me how to fix it?
Hi.,
We need to check what is the issue in your site, so we need your admin and FTP details.
Regards., DesignThemes Support.
I understand and so appreciate you trying to help but I am not comfortable sharing these details. I have located the files which are being used and have replaced them with my own images directly via FTP. I am sharing in case anyone else has a similar problem. Files I overwrote are the four files which begin with apple-touch-icon.png in the wp-content/themes/kidszone/images. The issue has now been resolved as the correct icons are displaying on my iphone. Thanks
Hi.,
Kindly, Replace the attached file in the path wp-content/themes/kidszone/framework/theme_options/general.php
https://www.dropbox.com/s/imvyt7oioqqwwpu/general.php?dl=0Regards., DesignThemes Support.
Hi there
I have just purchased your theme look great. I would love to be able to control the colors in the theme. Is that a possibility??
Best Regards Thomas
Hi.,
You can use any one of skin option in our theme. Refer the attached screenshot. Or else if you want to create new skin, we will guide you to achieve this.
Refer : https://www.dropbox.com/s/lef9xqwtfgwsmm7/dt_skin.png?dl=0
Regards., DesignThemes Support.
Hi there,
Two things-
http://woodstock.riddell.co.nz/I want to make the logo much bigger say 300px by 200px but I don’t know where to
Also the drop down menu navigation is currently white, is there any way to change this? (when you hover over a menu item, the dropdown background).
Cheers, Oceanicgamingnet
Hi.,
Thank you for contacting us.
1) Just add this css code in Dashboard > Kidszone > Integration > Custom Css to increase the logo height
#logo { height: 200px; }
2) Just add this css code in Dashboard > Kidszone > Integration > Custom Css to change the color of the dropdown menu. Change the color as per your needs.
.megamenu-child-container, #menu-main-menu li.menu-item-simple-parent ul { background: #ff0; }
Regards., DesignThemes Support.
As you can see on different resolution the name of the article is not visible. Also the hover effect disappear. Can you help me? thanks
Hi.,
Thank you for contacting us.
Yes since the height of the screen varies the article title goes below the visible area of the mobile. This is not an issue.
Regards., DesignThemes Support.
i send you my credential. i need to show the title and the other data. can you fix it via css?
Hi.,
As we have said before since the height of the screen varies the article title goes below the visible area of the mobile. This is not an issue.
Regards., DesignThemes Support.
Hi, I am trying to convert all the “add to cart” buttons in the shop loop to “read more” and have it link to the actual product page instead of adding the item to cart irrespective if it is a simple,variable, grouped product. Only on the single product page, must the client be able to add the product to cart.
I managed to find the below code that replaced the button, but now the styling for the button has disappeared (see screenshot – http://test.fancypantsproducts.co.za/screen1.png).
add_filter( ‘woocommerce_loop_add_to_cart_link’, ‘change_add_to_cart_loop’ );
function change_add_to_cart_loop( $product ) { global $product; // this may not be necessary as it should have pulled the object in already }
return 'READ MORE';Hi.,
Thank you for contacting us.
This class needs to be applied to that link class=”small button”. Please add this class to that link and check it.
Regards., DesignThemes Support.
.){kind=link}