5242 comments found.
Hi,
How i can put my social network in Horizontal line but i give me Vertical line. I try to use align=”alignright” but the second social network is it completely at the opposite.
Can i get your help please ?
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Hi, I am working on the clients website and can’t find a way to make the following bar a bit thinner and hopefully text a bit smaller as well:
http://themeforest.unitedthemes.com/wpversions/brooklyn/landing/ black bar with the following text ” THE MOST FEATURE RICH WORDPRESS THEME ON THE MARKET TODAY!”Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
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No need to reply as I just worked out to match the look of the demo!
Hi again. I’d also like to show a video in a pop-up window (like the “8 hours in Brooklyn”) on your demo. I can’t see anywhere on your documentation how to achieve this… I look forward to hearing back from you!
Hi – how can I get a series of images to look like the ‘streets’ gallery in your demo? I’ve tried creating galleries with no success. Are you using a 3rd party plugin, and if so which one? Thanks!
Hey, how do I change the color on the menu of the mobile viewing to white instead of grey? Thanks for the great support!
By the way, there is a bug on the portfolio items, (the version which the title stands under the image). What happen is that if you click there instead of the image the “Ajax sort of loader” shows up, nothing happens and the spinning icon doesn’t go away. Any idea what causes this bug and how to fix? In case you want to see what I mean: www.connectchurch.seThank you guys, we are very happy with the theme, you all have done such a great work, congrats!
Sorry guys, I have found the CSS code to make the meny font on mobile more visible, sorry about that.
*Still I haven’t found why the text under the portfolio image doesn’t send to the portfolio post, but instead show a “kind of ajax loader” turning… 
Thanks!
Hi,
we can see you are running version 2.8.2 of the theme, are you running the latest version of our portfolio plugin as well? It should be 3.3. Please go to “Appearance” > “Plugins” and hover the plugin name. If a update link appears, please run the update.
Best Regards UT
Yes, I’m already using the version 3.3 of the Portfolio Management, it’s all up-to-date. What do I do from here? Thanks a million!
Hi,
please register to our support forum and open a conversation ( button at the top of our forum ) with user “Matthias” and provide your dashboard login credentials ( or temporary account with admin rights ). He will take a look into your issue.
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
……………………………………………………………………….……………
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Support Forum
Register here
Find your Purchase Key
……………………………………………………………………….……………
We’ll see you on the inside,
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Thanksss
Hey there!
I am using your theme and it is amaze! I am just having a few issues with cross-platform background images -is there a way to insure that the image fills the screen depending on what the platform is (laptop/ipad/phone..)?
As at the moment it gets cut off if you go any smaller than a laptop.
Thank you!
- Barbara
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
……………………………………………………………………….……………
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Support Forum
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……………………………………………………………………….……………
We’ll see you on the inside,
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Hi guys. I LOVE this theme, please add me to your showcase!
http://www.girlinparis.comThanks for the lovely email. Forget I asked.
Hi,
of course we added you to our showcase, but may we ask which email you refer to? You seem to be enraged for something we can’t comprehend at the current stage. It would be great if you could bring some light into the darkness. Maybe you refer to an automated email from our system redirecting you to our support forum?
Looking forward to hearing from you.
Best Regards UT
I’m referring to the personal email I got from Andreea this morning. Please remove me from your showcase. Thank you.
Hi,
she is an outsourced support member. If something went wrong with her it would be great to know what, and not only from her side, we’d like to hear you voice in this case. What’s your forum user name? Please feel free to contact us via profile page here at theme forest and we will get in touch with you. The Situation you explained in your rating definitely does not reflect our company “philosophy”. So please get in touch with us.
Best Regards UT
Hi UT, I’ve replied via email on your profile page.
Hi,
thanks, coming back to you now.
UT
Hi,
I have a few basic pre-sale questions I hope you can help with please? I’m new to the Wordpress templates and have basic HTML and CSS knowledge.
- Could this theme be used on a standalone site (not Wordpress)? - Is it possible to change images/colours etc… from those that are featured and in some cases change layout? - Is it possible to add, duplicate or remove ‘pages’?
Many thanks
Hi,
while we have a HTML Version of this theme, the HTML version only comes with the basic layout. So no, there is no possibility to use it as a standalone version.
- Is it possible to change images/colours etc… from those that are featured and in some cases change layout? – Is it possible to add, duplicate or remove ‘pages’?
Within the WordPress version this is possible, yes.
Best Regards UT
Hello, this is my site: www.propanofilmes.com.br
I downloaded the theme, installed and configured. Everything perfect when using Chrome and Firefox, but when I use Safari and IE, videos in background (in selfhosted) don´t appear.
Can anyone tell me how to fix this?
Thank U
Hi,
have you provided all necessary file request inside the options? Also make sure these files are encoded correctly.
Best Regards UT
Hi UT,
What does this mean exactly? I installed everything that was asked Theme Brooklyn. What kind of request do you say?
tkx
Hi,
you can upload several files when using the selfhosted option. mp4 , ogg and webm. Make sure you provided all these files. If the video still fails to load, have a look here :https://developer.mozilla.org/en-US/docs/Web/HTML/Supported_media_formats
Best Regards UT
Hi,
I published the video in OGG and WEBM format and still didn´t work in Safari and Android. I changed to Youtube, insert the links of the videos and didn´t work too.
tkx
Hi,
are we talking about mobile devices? Cause you mentioned Android. Video Background do not work as intended on mobile devices and are de activated. As a fall back an image is placed which can be upload inside the options panel as well.
For further support please use our support forum.
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
……………………………………………………………………….……………
Register for the United Themes Community
Support Forum
Register here
Find your Purchase Key
……………………………………………………………………….……………
We’ll see you on the inside,
United Themes Team
Pre-Sales Question.
Do you have a features where I can place Multiple YouTube (Slide) video as content on any section?
If no, do you have any plugin recommendation?
Hi,
for such a feature you can use the Slider Revolution plugin which is part of the theme purchase.
Best Regards UT
Can I get a response?
Hello, Love the theme but upon Wordpress 4.1 updates I no longer have full images showing (3 column) for my portfolio setup. Now when I go to my site I see only about 15% of the portfolio images until I click a category button and then they will drop and show full size. Site: http://royalmarketinganddesign.com/#section-our-awesome-work
Thanks in advance!
Hi,
site looks great. How many items do you expect inside the section? We can see 7 items without filtering. We recommend to use our support forum in this case, because at the current stage we do not have any detailed information about your installation. And when it comes to the point where we need a login, it’s definitely not a good place here to start a support inquiry.
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
……………………………………………………………………….……………
Register for the United Themes Community
Support Forum
Register here
Find your Purchase Key
……………………………………………………………………….……………
We’ll see you on the inside,
United Themes Team
Is there a way to ad an adsense leaderboard ad on top of the navigation? I added some code to the php, but my ad is showing up behind the navigation. Please help
Hi,
I’m afraid that’s not possible out of the box. Besides the fact, that there is no space, you can run into several other issues ( wrong offset while using section links etc. )
Best Regards UT
Hi,
I love the theme, great design!
However I am disappointed to find out after buying it that it’s a one page layout that adds all the sub pages on the home page even it there’s an option to use as a regular page (but that doesn’t seem to work).
In the item main description image it’s written One & Multi page Ready ! It is one of must have features that convinced me to buy, use this theme. If this is not true I would like refunding.
Looking forward to your answer.Thanks you.
Hi,
there’s an option under “Appearance > Menu” when editing a menu item where you can decide if the page is a section or a single page.
Hope this helps!
Best Regards UT
YES THANK YOU !!! that was it! Thanks again for the fast reply
You are welcome
Hello, Love the theme but upon Wordpress 4.1 updates I no longer have full images showing (3 column) for my portfolio setup. Now when I go to my site I see only about 15% of the portfolio images until I click a category button and then they will drop and show full size.
Site: http://royalmarketinganddesign.com/#section-our-awesome-workThanks in advance!
If you scroll down past the pricing tables and refresh you will see the issue.
I have corrected the Issue. It was a script conflict with an iframe I had in the site.
Hi,
glad to hear you solved the issue.
Best Regards UT
One question: place local Videos files in content…
In this posting at the end you promised local video play! Is this embedded so far in the theme? I cannot find a sample page with local videos placed, only youtube and vimeo…
http://themeforest.net/item/brooklyn-creative-one-page-multipurpose-theme/6221179/comments?page=24#comment_6052954Short answer would be nice…
Hi,
yes this has been implemented as written for the Hero , within the regular content this feature is covered by WordPress itself.
Best Regards UT
thanx…
i’ve clicked through the demos and read the instructions carefully today.
another question came up. you implemented hero for front page layout. so how is it possible to get, lets say a revolution parallax slider loaded to the frontage in fullsreen mode? can the hero feature be turned off?
or how does it work? where is the shortcut of the slider to place?
br
Hi,
it’s an option in this case. You can choose between different hero types in case of the revolution slider – you need to configure the slider itself to have parallax and displayed full width.
If you need support :
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
……………………………………………………………………….……………
Register for the United Themes Community
Support Forum
Register here
Find your Purchase Key
……………………………………………………………………….……………
We’ll see you on the inside,
United Themes Team
hello very nice theme. I have a question before purchasing: do you have a plugin or shortcode for insert image with hotspot and tooltip?
thank you very much!
Hi,
no we do not have such a shortcode nor plugin recommendation.
Best Regards UT
At first I loved the theme, It is my first theme ever purchased. But lately I have experienced nothing but aggravation. I subscribed to the support forum, but it seems there is no help. There was a conflict with gravity forms and the only way to solve that issue was to get another portfolio plugin. I thought the point of this theme is to not have to do any coding… Your theme does not allow for use of other portfolio plugins…( I tried viba portfolio and essential grid from themepunch) and both do not have a featured image section… How the hell am I supposed to set a portfolio if I do not have a featured image section?! And all support Mel had to say is to hire a developer. http://helpdesk.unitedthemes.com/index.php/Thread/6817-Ut-portfolio-and-gravity-forms-conflict/?postID=31977#post31977
Hi Christel,
we left you an answer on the forums, basically there is no restriction with the use of a different plugin as long as it does not use the same custom post type name.
Best Regards UT
how do I set up a post on the blog that you read a number of lines then appears to read more?
thanks
Hi,
please use the read more tag inside the single post. Learn more about the read more tag here : http://codex.wordpress.org/Customizing_the_Read_More
Best Regards UT
