352 comments found.
Hi,
could you please upload vertical images to one of the galleries in cabin4 for example? Because as I can see there are only horizontal images and I would like to see how the vertical images will look like. The thumbnails in galleries are scalled to 4:3 ratio?
Thanks!
Hi,
Thank you for your interest in our theme 
You can choose multiple image sizes for your featured images in a list: Original, Landscape, Square and Portrait.
We’ve created this demo page for you to have a closer look at and see how the portrait images would look like: http://demo.select-themes.com/cabin4/three-columns-with-spaces-portrait/Hope this helps.
Select
Hi there, first of all … great theme and I intend to buy it because of the full height vertical slider. Two pre-purchase questions: 1. The vertical slide do not work in in portrait mode … the text page is then just used with transparent background over the image. This is sometimes not satisfactory, when font-color & image don’t match. See here where the vertical full height split works in portrait mode (although it is not a slider). http://nookrestaurang.se. 2. Is it possible to place more than one custom marker in the google maps ?
Hi,
Thank you for your interest in our theme 
1. Our support team would be glad to provide you with some additional CSS code to resolve this – e.g. – put a semi-transparent background under the text content when this slider collapses and a different text color to have the necessary contrast but maintain the general look and feel of the design
2. Of course, the built in Google map features up to five available addresses you can enter and showcase on you Google map shortcode.
If you have any further question, feel free to follow up on this.
Select
Great hint ! Brings me closer to buying your theme.
Because I will do the site in black & white … with the general background in white I can make the container of the text-half with an opaque white background and then the text in black. Should be no prob, right ? (These times one needs to think more about how a website looks like on a phone than on a screen. ) Two more questions : 1 .Because Images and text switch with every slide from left to right and vice versa….the thumbnails on the right side are only in white – can they change to dark when there is a white background and be white, when there is a dark background . (Saw it in another theme, that has also the vertical slider feature) or .. if 1. is not possible 2. Is it possible to assign through some custom CSS an image to every thumbnail – a bit like it is done in http://nookrestaurang.se
Ooops, ...one more question: Is vertical slider possible with passepartout like in your other themes ? & one more issue : when in portrait mode the text container overlays the Google map the user cannot zoom in/out or move in the map. Can this be solved with a different z-index ?
Hi,
Thanks for reaching back 
Of course, some additional CSS would take care of this background on mobile when the slider collapses.
As for the other question – you can specify the initial background color for the text-holder of each slide easily using our bundled page builder (Visual Composer). If there’s something else you had in mind, please be a bit more specific and let us know. Thank you.
To follow up on the cross-post: Passepartout is available with split screen slider. Google map shortcode has the zoom in/out feature toggle-able from your admin panel.
Hope this helps.
Select
ok… & what about passepartout and the google maps issue ?
Hi,
Passepartout is available with split screen slider. Google map shortcode has the zoom in/out feature toggle-able from your admin panel when placing the shortcode.
Select
gr8. Purchased now … everything else in the support forum.
Glad to be of assistance 
Select
How do I make my logo bigger? I want it to be 300×75 however when I load it on it goes small, please help
Hi,
Please a upload a bigger image to your site – this would naturally result in a bigger logo. If you need any CSS tweaks upon upload, please submit a ticket to our support team at http://select.ticksy.com/ and they’ll have a closer look and see what needs to be adjusted.
Select
Is it possible to use ANCHOR links (in the menu) to navigate between FULL SCREEN SECTIONS?
It doesn’t seem to be working for me, but perhaps I’m doing something wrong.
Hi,
This anchoring functionality doesn’t work with Full Screen Sections due to complex JavaScript calculations that each of these actions require.
We’re working on improving this functionality and to have it ready for one of the future updates.
Thanks for understanding.
Select
I just bought this last night and I have downloaded it. But every time I go to upload it I get an error message. I reached out to support but no reply yet. Anyone else having this issue? I don’t know how to upload it manually.
Hi,
It’s most probably a server related issue. It might be that your Wordpress memory limit and max execution time are too low.Please go through these articles and set the right values.
http://dailyblogging.org/wordpress/increase-wordpress-memory-limit/Or contact your hosting service and ask them to set these values for you.
If the issue persists, please submit a ticket to our support team at http://select.ticksy.com/ and they’ll have a closer look at what might be causing this and see what they can do to help.
Select
I’m using the cabin 6 Cypress theme. Is it possible to use the layout of the Suquoia header in the cabin 6 Cypress theme. I want to use the header with the logo in the middle as opposed to all the way on the left.
Hi,
Of course. To have the header layout as from the Sequoia demo, please go to WP Admin -> Select Options -> Header -> Header Type: http://screencast.com/t/5Blnv8Xvo9gv
Later on, please navigate to your WP Admin -> Apperance -> Menus and create two menus to assign to the left and right of your logo.
Hope this helps.
Select
I’m trying to import the layer slider for cabin 6 cypress, but the xml export does not have one for cabin 6. There are only two labeled layer slider cabin4-layerslider-export.zip and cabin8-layerslider-export.zip? What would I use for cypress cabin6?
Also after install and importing demo content on the homepage I’m getting an error where the slider should be http://screencast.com/t/7XrrU6WU
I didnd’t get the layerslider WP plugin zip in the zip I downloaded from themeforest. I had to install it manually. is that the right one.
it worked. It was that by default the home page wasn’t set as the front page.
Glad you’ve resolved this 
Select
I just uploaded it manually, and it worked but I don’t know why it fails when you try adding the zip through the wordpress upload. That happens with a lot of themes on themeforest.
Hi,
Glad you’ve resolved this. 
It was most probably a server related issue. It might be that your WordPress memory limit and max execution time are too low. Please try contacting your hosting service and ask them to improve these values in order to solve this problem for the future.
Select
ok, got it on demo 4.
thank you anyway.
Glad you’ve found this yourself 
Feel free to follow up on this if needed.
Select
Hi, I really appreciate the work you did with Bodega and Stockholm, and can’t decide which one to buy. I have a question about this new theme now: is there a full-with shop page? I wasn’t able to find it in the demos.
Thank you!
Hi,
Thank you for your interest in our themes 
Here’s the shop demo for Cabin:
http://demo.select-themes.com/cabin6/
There are several shop demos for Bodega you can browse through on the official Bodega demo page and than click on shop in the filter area:
http://demo.select-themes.com/bodega/
http://screencast.com/t/VBj88C6vM
And here’s the shop demo for Stockholm:
http://demo.select-themes.com/stockholm11/
Hope this helps.
Select
I am very interested in this theme, but I have a couple of questions before I purchase. What are the social icons that are built in? Are these only one-page templates? Can I add video to the blog?
Hi,
Thank you for your interest in our theme 
We’ve included Font Awesome, Elegant Icons an Ion Icon packs into our theme as social icons.
There are more than a few page templates to choose from: Default Template (In grid), Full Width template, various Blog template just to name few. This one-page layout is one of the ways to have your site setup – it derived from the ‘anchoring’ functionality. All the content is setup on one page, and the menu links refer to the Anchor IDs of Row container elements that contain parts of the content which then creates the smooth scrolling effect.
Yes, you can add video content to any of the blog posts, or even use one of the predefined blog post formats if you see fit – in this case Video that is easily select-able from the admin panel.
Hope this helps. If you have any further questions feel free to follow up on this.
Select
Hi,
I was curious, what is the content area width in the blog format w/ sidebar? Images in my current blog are 650px so I need something similar so they aren’t distorted.
Thanks, Margo
Hi Margo,
Thank you for your interest in our theme 
When using blog single posts with sidebar you can choose to have your sidebar 1/4th of the width of 1/3rd of the width of the content.
Selecting 1/4 leaves you with the approx. 800px of effective content area in desktop layout and 1/3 with the approx. 700px of effective content area in desktop layout. But, of course, this can be easily modified with some additional CSS code if needed to match your design.
Select
I don’t know if you noticed, but a lot of times the links stop working on the theme. I think it’s because of the loader. When you click around, it stops loading. It’s bit frustrating because I like the theme but it freezes a lot.
Hi,
Thank you for your interest in our theme 
With Ajax animation enabled it takes time for all the animations to execute while this page transition effect is happening. You can choose to disable Ajax animation on a particular page or on the entire site if needed or even speed up the page transition if it is per your liking.
Select
Hello! I’m interested in your theme. I love so much of it but highly dislike the one page/parallax method and would like to load pages individually (about, team, services, etc) that do not flow in to each other. Is this possible? Thanks!
Hi,
Thank you for your interest in our theme 
Of course, our theme can be setup this way easily. Parallax is just an optional feature as well as many other eye-catching segments of our theme(Ajax Transitions, One page functionality etc.). It is completely up to the end user whether these would be used on one’s site or not.
If you have any further questions, feel free to follow up on this.
Select
Hello, I just bought the theme, but I do not know where to start. It seems that the “visual composer” editor does not work because it does not add any item and remains continuously charging.
Nor do I know how to set the home to have a resemblance to any of the available examples look.
please, have some tutorial video that continue to operate my site? This is already created, I’m trying to make a template change.
Thank you very much, Rebeca
Hi Rebeca,
Please double-check that your Visual Composer is installed and activated.
With our theme comes the extended license for all the plugins integrated with it (Visual Composer and Layer Slider). We update these plugins to their latest version with every future theme update.
When you install you will get a notification that you are required to install the necessary plugins to run our theme. Just click to install/activate these plugins again and that is all there is to it. If somehow you don’t get these notifications to install the necessary plugins, then go to Plugins -> Add New -> Upload – Find these plugins in theme folder/plugins, select one by one and click import/install.
Cabin comes with a one-click import module so you can import our demos. To import one of our demo sites, please follow these steps:
We do not have a video guide for Cabin at this time but, to get more familiar with using our theme we recommend going through the ‘Getting Started’ part of our manual which is located in your downloaded zip folder: ‘documentation/cabin/index.html’
If you still need further assistance with this, please submit a ticket to our support team at http://select.ticksy.com/ and they’ll see what they can do to help.
Select
Hi Woocommerce seems to be conflicting with WPBakery Visual Composer causing the internal server error. Please help
Hi,
WooCommerce is well tested to work with Visual Composer plugin so I guess problem is something else. We can inspect the problem if you submit ticket to https://select.ticksy.com/ and include WP admin access.
Select
On the homepage Cabin 4 demo there is a block with image of man holding camera and says “about us and our work” etc… How do I edit this text and image?? I have searched everywhere?
Hi,
Please go to your home page from the backend and search for this block of elements in Visual Composer: http://screencast.com/t/fp7VSiDQKjD
The text is not visible because it is white on the VC white background, but if you go to edit one of the text elements and hit “ctr+a” you should see the text selected and can modify it (or you can switch to the text view and modify the text in html: http://screencast.com/t/bl13sStvRu
or: http://screencast.com/t/yIV8levQHf
Regarding the image, you need to edit the row these elements are in and there change the background image to your own: http://screencast.com/t/fmr1LmfRwqEC
Hope this is helpful.
Select
Thank you! – Best support I have ever had! 
You are welcome 
Have installed however says on homepage: [LayerSliderWP] Slider not found?? I am using Cabin 4 theme, Would like image to look like your home page, Can you tell me how to set this up? 
Hi,
You need to import the LayerSlider separately. To do this, please go to the zip file you received on purchase and inside the “xml export” folder find the “cabin4-layerslider-export.zip” file. Then go to your wordpress dashboard and to LayerSliderWP. There under Import Sliders click on “Choose file” and choose the “cabin4-layerslider-export.zip” file, and then click import: http://screencast.com/t/o37bL5oZE
If the slider is still not showing up on your page, then please copy the sliders shortcode and paste in into the “Layer Slider or Select Slider Shortcode” field in the page’s backend.
Hope this is helpful.
Select
Hi Have been waiting over 1 hour for demo content to be imported? Is this normal?
Hi,
It’s most probably a server related issue. It might be that your Wordpress memory limit and max execution time are too low.Please go through these articles and set the right values.
http://dailyblogging.org/wordpress/increase-wordpress-memory-limit/Or contact your hosting service and ask them to set these values for you.
If the issue persists, please submit a ticket to our support team at http://select.ticksy.com/ and they’ll have a closer look at what might be causing this and see what they can do to help.
Select
Hi, I would love to by this, but is it possible to add a subscribe field (mailchimp) to the footer?
Hi,
Thank you for your interest in our theme. Unfortunately, we’ve not tested this plugin with our theme and therefore cannot guarantee full compliance. However, our theme supports Contact Form 7 plugin
To get more familiar with using contact form 7 please refer to: http://contactform7.com/docs/
Hope this helps.
Select