Discussion on Eden - Retina Multi-Purpose WordPress Theme

Discussion on Eden - Retina Multi-Purpose WordPress Theme

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280 comments found.

Hi Qode, I downloaded the new update for the Eden theme and it seems that I can’t upload it. Everytime I try to do it this message shows up: “Something went wrong with the site caching! Please try refreshing this page, that should fix the issue.” (But it doesn’t solve anything) I hope you reply soon, I don’t know that to do now. Thanks, Giulia

Problem solved, I don’t know how but I tried again the next day and it worked.

Great :) Thanks for update :)

Hi Qode, I also purchased the theme yesterday , and I’ve faced the exact same problems as Antonio , I hope you reply soon !

Hi,

Please navigate to your theme folder/functions.php (using an FTP software) and open this file in a text editor. Scroll down until you’ve found this line of code and comment it out so that it looks like this:

http://screencast.com/t/A7OeP10l3dkl

Then save this file and re-upload to your server. If you still happen to have the same issues, please submit a ticket to our support team at https://qode.ticksy.com/ and they’ll have a closer look at this and see what they can do to help.

Qode

Hi Qode, I purchased your theme yesterday and It’s absolutely stunning. However, I’d like to report you a few issues I had and ask your feedback on them.

1) Once installed, the following warnings are displayed:

Warning: include_once(export/qode-export.php): failed to open stream: No such file or directory in wp-content/themes/eden/functions.php on line 43

Warning: include_once(): Failed opening ‘export/qode-export.php’ for inclusion (include_path=’.:/usr/local/lib/php:/usr/local/php5/lib/pear’) in wp-content/themes/eden/functions.php on line 43

Warning: Cannot modify header information – headers already sent by (output started at wp-content/themes/eden/functions.php:43) in wp-includes/option.php on line 772

Warning: Cannot modify header information – headers already sent by (output started at wp-content/themes/eden/functions.php:43) in wp-includes/option.php on line 773

I found on this comments page some users reporting the same problem one month ago (March 2015) but you provided no solution (at least publicly). The issue is triggered by line 43 in functions.php: include_once(‘export/qode-export.php’); looking in the directory export, there is no file qode-export.php. So I guess that the include_once function cannot find it. One of the users reporting this said that commenting that line solved the problem. I did it too and it worked, and I don’t see any collateral effect. However It would be nice if you clear what that line is needed for and if it’s safe to comment it. I wonder if it’s required for something, because in today’s update (25 april 2015) you didn’t fix the issue, leaving that line uncommented.

2) The demo content import process is not efficient, as reported by many users. The amount of demo content is such that your proprietary import tool hangs during the process. I personally tested the import process on 3 different hosts (Site5, Dreamhost, Tophost). On the Site5 and Dreamhost It required 3-4 tries to get to 100%, while on Tophost it was impossible to finish it (20+ tries, best % achieved was 70%). I am aware that this is not your tool being flawed but a time limit issue (as reported also in the FAQ inside documentation and told to the users reporting the problem). The point is that while the user can touch the time limit in wp-config.php and htaccess, many consumer hosting providers don’t let you customise php.ini and might not be willing to do it for you. Even if they do, the user is forced to open a ticket and wait the answer. Since you spent time implementing a proprietary import tool, I wonder if it would be possible to improve it in order to make the process less problematic. It looks like the tool imports groups of attachments, and when it hangs and it’s restarted is sort of able to resume the process. It however looks like that the resume itself is quite time consuming, so when it starts downloading the missing groups of attachments it’s already near time limit and memory limit.

3) Once imported everything, the menu is flawed: the colors are not like the demo that I see here, and the functionality is half broken. As you can see on screen 1, the space looks empty and the logo image doesn’t load. http://i.imgur.com/6SEptlm.jpg Actually, the menu is there, as you can see on screen 2. Note that the wide menu doesn’t appear wide as it should: it’s not wide, it’s without icons, the title of the column is not white. Also the current active page is not highlighted by the blue marker on top. http://i.imgur.com/JnYtPWc.jpg Going into Qode Settings and resetting to defaults solves the color/img issue, but the wide menu is still broken and the active page marker doesn’t appear: http://i.imgur.com/AuF1rdt.jpg What’s happening there? Also, the social icons and all the footer stuff doesn’t appear as in the demo, but I guess that’s a widget matter that has to be manually configured.

4) A mechanism to export/import Qode settings would be useful. I read that it exists and that you provide it on request. Should I open a ticket on your platform to get it? Why don’t you provide it out of the box?

5) After import, in Appearence/Menus I see 3 menus: 1:top_menu (Top Navigation), that is the active one. 2:top_menu 3/7/2014, which looks the same 3:top_menu 3/7/2014, which is empty. What are 2 and 3? Can they be deleted?

6) Included plugins: LayerSlider says “You need to authorize this site in order to get upgrades or support for this plugin. Purchase a license or enter an existing purchase code.” And also “It seems you’ve received LayerSlider by a theme. Please note that the auto-update feature only works if you’ve purchased the plugin directly from us on CodeCanyon.” So there is no way to activate the site, I should get the updates inside new releases of the Eden theme, right?

Thank you, Antonio

Hi Antonio,

Regarding the first item:

Please navigate to your theme folder/functions.php (using an FTP software) and open this file in a text editor. Scroll down until you’ve found this line of code and comment it out so that it looks like this:

http://screencast.com/t/A7OeP10l3dkl


Then save this file and re-upload to your server.

These other questions qualify for our support team’s assistance. Please submit a ticket to our support team at https://qode.ticksy.com/ with your temp WP Admin access included so that they could have a closer look at your settings in the back-end and see what they can do to help.

Note: Please post these credentials as a private ticket.

Qode

Hi, I opened the ticket yesterday, the ID is #423761. Also a commercial question: do you think you will add in the future more buttons (i.e. circular buttons) or a way to make custom-shaped buttons? I am currently using a image for that, but it would be great to have a proper css3 button instead.

Hi,

We’ve assigned this ticket ID to a member of our support team. They’ll get back to you on this as soon as possible. In regards to button styling this circular shape can be done with some CSS code with the assistance of our theme support if needed.

Qode

Can I make any page on the home page? I want to have the woocommerce product page on the home page.

Hi,

Yes, you can do that :)

Qode

Hi,

I work with your theme, but when I add an mp3 audio file via the standard wordpress method, it doesnt look like it should look. We don’t see the start/end time, etc.

Any suggestions?

Hi,

Could you please submit a ticket to http://qode.ticksy.com/ with a link to your site so our support team can take a closer look and see what they can do to help.

Qode

Hi! I’ve purchased the Eden theme and I’d like to have a portfolio page with the Three Columns Grid and a Simple Portfolio Homepage but I don’t know where to start. Do I need a plugin or something like that? Sorry but I’m not familiar with wordpress yet! Thank you

Hi,

To create a portfolio list with three columns, please go to the page you would like to create the portfolio list on and via Visual Composer add a Portfolio List element to the page and in the portfolio list options you can set your desired number of columns: http://screencast.com/t/Io6kGnwI.

If you already have portfolio single items created then they will appear in the list, if not then you can create your portfolio items by going to Portfolio > Add new.

To set this page as your home page, please go to Settings > Reading, and set the page you created with your portfolio list in the “Front Page” field: http://screencast.com/t/3Am7U520uZpb

Hope this is helpful.

Qode

That was so much helpful, thank you!

You’re welcome. Glad we could help. :)

Qode

Hi Qode Interactive,

My current employer is very interested in this theme. I have implemented Starva before a few months back and loved the experience. My current client wants to purchase this theme and also use Shopify as a back end commerce engine/cart. Can Shopify be used with this theme?

Please advise.

Thanks,

Stephanie Hughes Web Designer Los Angeles, CA

Hi,

Unfortunately we haven’t tested our theme with the Shopify platform, so we can’t guarantee full compatibility. We use the WooCommerce plugin for WordPress for the shop in our theme.

Qode

Hey Qode;

I just downloaded the newest release and am receiving the exact same error just reported by i-theme. Please advise what the solution is, thank you!

_Scott

Never mind, found the solution myself!

Inside the Eden theme folder, edit the “functions.php” file and scroll down to the 43rd line where you see include_once(‘export/qode-export.php’);

Add two // to the front of the line like so: //include_once(‘export/qode-export.php’);

Save the file and manually upload it to your webserver, overwriting the current file.

Hi,

Thanks for the update :)

Qode

After i install the theme i facing this problem, always display this message, please advise.

Warning: include_once(export/qode-export.php): failed to open stream: No such file or directory in /public_html/wp-content/themes/eden/functions.php on line 43

Warning: include_once(): Failed opening ‘export/qode-export.php’ for inclusion (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /public_html/wp-content/themes/eden/functions.php on line 43

Hi,

Could you please submit a ticket to https://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can take a closer look at this issue and help you solve it.

Qode

Hello,

I purchased this theme last week. I'd like to know if there are demo files available for me to make it look identical to the demo site. I'd like to work on it from that framework.

Please advise,

Hi,

You can import the demo content by following these steps:

1. Open WP Admin Panel

2. Click on Qode Options > Qode Import from left menu

3. Select All from Import select box

4. Check the “Import attachments” checkbox if you want to import images

5. Click on Import button

In order to import LayerSlider demo slider, you need to locate xml export folder in the zip file you received on purchase. You will find LayerSlider_Export.json file in the “xml export” folder. Just go to LayerSlider option in the left menu and upload that file under Import section.

Hope this is helpful.

Qode

Hi,

Unfortunately we haven’t received your previous comment. Could you please send it again. Thanks.

Qode

Hi there,

First, the theme works very well, thanks. However, I have few questions here:

1. On the portfolio main page, in “full width grid” style, is that possible to have the full square clickable instead of just the title?

2. On the Qode slider, can we change how much time each slide stay on screen? (would like the first video slide to stay until the video end)

3. On the Qode slider, is there a way to link a video on vimeo for example, instead of a direct .mp4 link?

Thanks for you time, Fabien.

Hi,

As for the Qode Slider – Yes, you could set a general slide duration of a slideshow, but cannot define a duration of each slide independently.

You can set various design properties for each element in Visual Composer using additional CSS. Entering an Extra Class name for a Row element will give you enough specificity to target it with some CSS: http://screencast.com/t/E2lmfkBOz

Qode

Got it, thanks !

You’re welcome :)

Qode

Hi,

I like very much eden theme, but I would like to be able to simplified it a bit: 1. Is is possible to set “full page slider” and to erase everything that goes after including the footer? (as architecture photographer I just need header with menu and your fill page slider to expose my photos full screen making sure they are not cropped) 2. Can I set the theme to support second language? 3. Can I hide the sharing block on the right and shift the main menu toward right?

thank you very much

Hi,

Thank you very much :)

1) This is possible with custom CSS our support team can provide via ticket here https://qode.ticksy.com/

2. Yes, with WPML plugin

3. Yes, just remove social icons from appropriate widget and edit menu to show on the right.

Qode

Hi,

we`ve have a problem with a button in Qode slider on android devices – phones and tablets. Button is not working on tap, if I made long tap I`ve got a menu with “open in tab”, ”..new window”, etc options; but on normal click(tap) its not working. Can you please gibe an advise how to solve this issue? site http://littlemousetravel.com you can try it on any “Discover” button Thanks in advance

Hi,

Please submit ticket to https://qode.ticksy.com/ and include WP admin access so we can take a look at your setup and help you :)

Qode

Hi, do you have videos for a new builder ?

Hi,

Could you please be more specific what you mean as we are not quite sure, and we will be glad to answer your question.

Qode

Hi Qode;

I see Eden was updated 3 days ago on Feb. 20 but you did not include a newer version of Visual Composer. Can you please tell us if this will be released in the next update?

Thanks! _Scott

Hi Scott,

Yes, we are working on it :)

Qode

You guys are great, thanks!

You’re welcome. :)

Qode

Pre sale question…. can the full screen video be youtube or vimeo videos?

HI,

Unfortunately this is not an option in our theme.

Qode

hi i bought your theme last year, today i upgraded wordpress to 4.1.1 and i upgraded your theme at the last version available. Unfortunately now i’m unable to use WP Bakery on backend editor.. i can add rows and elements but when i hit save it’s ruining my template, i can’t modify any element without receiving these errors…

errors

Hi,

You also need to upgrade VC. Here are upgrade instructions: http://themeforest.net/item/eden-retina-multipurpose-wordpress-theme/7068526/faqs/23183

Qode

thanks, solved :)

Great, we’re glad you solved the issue. :)

Qode

Can’t quite decide which Qode theme I prefer best. Bridge seems to be super flexible with so many templates but I still like the look of Eden best.

I have a question about the single portfolio page with the floating sidebar on all themes. Can I put a button like ‘sign up now’ somewhere on the single portfolio page in the sidebar area? Can I use Visual Composer features in this area? On all the Qode demos it seems to be just text… :/

Also is it possible to put Google maps in tabs? Like showing 2 office locations in different cities?

Thanks in advance!

Hi,

Thank you for being interested in our themes :)

Regarding portfolio single sidebar, unfortunately you can’t use VC there, it is predefined area for portfolio options. Our support could help you to edit template and add the sign up button there.

Regarding tabs, you can add any content in tabs content.

Qode

Hi, I have a few presale questions: 1) Can I turn off the search icon from the top menu? 2) Can I turn off the map and maybe add an image instead in the contact page? 3) Can i use an external plugin in a portfolio page like the vertical wide project (the one I’ll be using is this one: http://codecanyon.net/item/360-panoramic-viewer-wordpress-plugin/5054590 and I will be using the fullscreen example 4) 4) Can I create multiple portfolio pages wide without space showing a different category of elements in each one? Thanks

Hi,

Thanks for your interest in our theme. :)

1) Yes, you can turn off the search functionality from our theme admin panel.

2) You could achieve this by disabling the Google Map on the Contact Form page and then adding a title image (which will be displayed underneath the header, in the place the Google Map usually displays) instead, and in the page settings choosing to not display the title text, only the image.

3) Unfortunately we haven’t tested this plugin with our theme, so we can’t say for sure if it will be fully compatible.

4) Yes, you can add a portfolio list to any page, and you can set each one to display portfolios from only a certain category.

Hope this is helpful.

Qode

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