1114 comments found.
Hi, after upgrade, when to enter Temple Builder …/wp-admin/admin.php?page=rt_template_options is loaded but immediately disappears and I can not edit anything.
I can support Please. Thanks
Hello,
Can you please move this question to our support forum because we’ll need your WP credentials and check your website. The support forum has private discussion functionality so please join at http://support-rt.com It is free for RT-Themes clients. Thank you.
And record and send me a message and no one answered me.
Which is your question on the forum, as i don’t see any unanswered question related with the issue. Which is your forum username?
How Can I change Blog to News ? Seems can not be?
Hi
Yes you can change blog to news. The “Blog” is the menu title which you can alter.
If you need further support on this please create a account at our support forum. http://support-rt.com
You will need your theme purchase key to register on the forum.
Best regards, Neo Theme support
Hello
I have purchased the RT-Theme 17 (WordPress). you can check final version at www.carpenterlighting.com Thank you for this wonderful theme. This theme meet all my expectation. However i am stck up at contact form
How can i have all the contact form submission from the visitors to get mailed my email ID. Could you please suggest
Any help will be greatly appreciated
Than You Mayura
Hello Mayura,
Edit the Contact Us template -> contact form module and change the email address from its settings.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
Hi, I need help with the template. I dont know what i touch tha cant work well, Help
I see only one part zoom in
Hi
Can you please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there? Unfortunately we don’t provide/supply support this way.
http://support-rt.com/Thank you.
Best regards, Theme support
Note: Issue was resolved. Caused by a plugin !
Best regards,
Theme support
Hi there,
I like the blog carousel, but can’t see how to turn off the dates that show up on the images….how can I do that?
Cheers! Deborah
Hi
Can you please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there? Unfortunately we don’t provide/supply support this way.
http://support-rt.com/Thank you.
Best regards, Theme support
Hi,
How to enlarge the Heading Bar font size? May be some custom CSS?
Thanks in advance!
Hi
Can you please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there? Unfortunately we don’t provide/supply support this way.
http://support-rt.com/Thank you.
Best regards, Theme support
Hey,
when I try to click a main-navigation-link with my iPad I have to click the link two times before it works. At the first click I can only see the colored line above the link.
How can I fix this?
If there is no fix, how can I disable the colored line above the link?
Greez Tom
If you need the url: http://www.c-i-p-gmbh.de
The problem is only with “header Alt1: Logo + Right Navigation”
Hi Tom,
Please add the following code into the “Custom CSS Codes” box inside the Styling Options.
/* nav double click fix for ipad landscape */
@media only screen and (max-width: 1024px) {
#navigation_bar > ul > li:hover > a:after{
content: none;
}
}
This fix will be included to the next version, so you can remove it when the update is available.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
Works great! Thx a lot for your amazing theme and support 
Hi,
is it possible to change the font size of the accordion title? I use accordions as a theme shortcode in a page. Which is the correct csss?
Hi
Yes you can change that by custom css
.toggle-head .toggle-title { font-size: 18px; }
Please put this custom css code into the custom css field of the theme styling options (rt14 – recent) or general settings (rt 9 until rt 13).
if you need any further assitance on this please create a account on the rttheme forum and drop us a support request.
http://support-rt.comBest regards, Neo Theme support
Hi i gave you the code for rt19….. it should be this.
.rt-toggle ol li .toggle-title { font-size: 16px;}
Best regards, Neo Theme support
Thanks for your fast respond. Worked Great
Hello, In Example 14 home page, there is a background with a girl wearing sun glasses and yellow sleeveless top with vertical chained image box. For our website we chose vertical chained box with images, or icons but what shows is the chained images fully all over the background width, we want the chained images to be inside a box like the example, how can we do that?
It is urgent thank you.
Hi You can download sample templates from http://support-rt.com/forums/topic/tutorial-demo-website-templates-sample-contents/
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
we want this page template http://rttheme18.demo-rt.com/homepage14/
Yes, You can download it from the page. It is very easy donwload the zip file, extract it into your computer and import “Home Page Sample #14.txt” to template builder. Please follow the instructions on the page http://support-rt.com/forums/topic/tutorial-demo-website-templates-sample-contents/
Okay it work Good , Thank you Bro
hi guys
how can i add the attached on my site? http://www.ngrcommunication.it/file/box.png
it’s a classic “content box with image”?
how can i create the with background?
i cant’ replace it
thank you.
alfio
Hi
Can you please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there? Unfortunately we don’t provide/supply support this way.
http://support-rt.com/Thank you.
Best regards, Theme support
Hello.
Is it possible to create a boxed design with this theme?
Thanks.
Hello,
Yes, it is possible! Click the settings icon on the demo site and select boxed for live demo https://dl.dropboxusercontent.com/u/5456206/styles-demo.png
Please feel free to ask if you have any further questions. Thank you for interesting in my themes.
Best Regards
Great!!! One more question: Can the images of the slides be clickables? I’ve seen that in some themes the text on the slide is clickable but I would need that the image will be clickable. Is it possible? Thanks again.
Yes, It is possible with all the sliders that comes with the theme. Thank you.
My website has suddenly started having unresponsive links or the ability to click, navigate or anything.
http://boardgameco.com/blog/try clicking on any blog post and it won’t go through in Chrome. It works in internet explorer but not in Chrome. Not sure when this started but sometime in the last week.
Hello,
Please send your question with the account you purchased the theme with or register our support forum at http://support-rt.com Thank you.
sent you a pm.
Great theme with FAST SUPPORT!
But am I right in thinking there is no integrated social sharing for posts / products?
And if not, what plugin do you suggest? Will you be adding this feature?
Hi Thank you for the flowers…. and for purchasing our theme(s).
Maybe try simple share buttons adder. Its great
Best regards,
Theme support
Thank you, works great.
The best wordpress theme and support I’ve ever bought!
Thanks - Chris
Hi Chris,
I’m glad to hear that you are happy with your purchase! Thanks a lot.
Hi there,
I have latest version of Revolution slider 4.6.0 but no updates or changes are taking effect on my test link.. Any solution to what this may be caused by?
Thanks
Hi
We have a tutorial on the forum how to update the revslider. The latest version is 4.6.5 included in the theme.
http://support-rt.com/forums/topic/tutorial-updating-revolution-slider-layer-slider-plugins/ Can you please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there? Unfortunately we don’t provide/supply support this way. http://support-rt.com/Thank you.
Best regards, Theme support
hi, can I add more photos of a product without entering into price? thank you
Hi
Please post with your id you purchase the theme with or even better create a forum support thread with a user account on our forum with your purchase key and post your question(s) / issue(s) in there? Unfortunately we don’t provide/supply support this way.
http://support-rt.com/Thank you.
Best regards, Theme support
Hi, You can divide the products into categories? example: Page 1 Product 1 Product 2, page 2 Product 3 Product 4 etc.
Hi,
Yes you can. For example;
http://rttheme18.demo-rt.com/product-showcase/product-category-1/http://rttheme18.demo-rt.com/product-showcase/product-category-2/
Please feel free to ask if you have any further questions. Thank you for interesting in my themes.
Best Regards
Hi,
Thanks for such a great theme! The most flexible theme I’ve ever seen!
Could you please explain, how to make a home page without a slider like in Example 11 in your demo? Can’t find it in your documentation.
Thanks in advance!
Hello,
You can download and import all sample pages from http://support-rt.com/forums/topic/tutorial-demo-website-templates-sample-contents/ including Home Page Example 11
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
Thank you! It works!
Hi,
I don’t know why the post carousel is not working for me. The shortcode is as follows where the post category is “News”.
[blog_carousel heading=”Main News” heading_icon=”” item_width=”4” crop=”true” display_excerpts=”true” style=”plain_carousel” list_orderby=”date” list_order=”DESC” max_item=”10” categories=”News” ids=”” limit_chars=”“]
However, when I leave it blank it worked but I only want a specific category to be posted on the page.
Any Help Plzzzzzzzzzz.
Thanks
Hello,
Please use the account which you purchased the theme with to get support. Thank you.
Oh. Is it necessary to buy the theme? I’m a developer and the company provide me with this theme. So, that’s why I thought I would get some help here.
Hi, You can get the purchase key from your client and sign up to our support forum. That will work.
Ok, thank you. I will
Hi, A pre-sale question:
Is it possible to display the price on the productshowcase page (http://rttheme18.demo-rt.com/product-showcase/product-category-2/) – like your new theme 19 does?
Thanks Anne
Hi Anne,
Sure, it is optional! I’ve just enabled for you http://rttheme18.demo-rt.com/product-showcase/product-category-2/
Please feel free to ask if you have any further questions. Thank you for interesting in my themes.
Best Regards
Beatifull – then I’m gonna buy!:)
