4616 comments found.
Hi Out there, Me again!! I am getting somewhere and I found the following issues at the moment: -The registered user can only see 5 companies in the menu “My Companies” -Where else, other than the native wordpress dashboard, can the administrator publish the companies awaiting approval if the payment module is not activated -Is there a full documentation of how to enable payment and process memberships? -Last but not least, on the “map (wide)” can we make the categories and locations dynamic according the area selected on the map. It would be great especially of we need to have detailed locations and categories
Thanks for your patience, I will keep you posted as event unfold. Mamadou
Hello mdogue,
Could you please post it on our support site? our support team will assist you. we can keep your support history to help you quickly and better space for the details. there is also a knowledgebase . please also make sure that we can’t help customization.
Thank you,
Rob
Thank you for using javo themes. please feel free to ask pre-sale questions here.
We are off on weekend. we will assist you on Monday if you need.
If you have any support questions/ issues, please visit our support site. (not here)
we will assist you on Monday.
There is also knowledgebase about common issues and instructions.
I hope you all have a great weekend.
Thank you,
Javo
I tried installing this theme on Godaddy Managed Wordpress site but got this error “Installing Theme from uploaded file: themeforest-8390513-javo-directory-wordpress-theme.zip Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme install failed.”
Please help
Hello lukeskylar,
This is a common mistake in wordpress. you needed to upload “javo-directory.zip”. Please have a look at this post for the details ( http://javothemes.com/forum/knowledgebase/missing-style-css-error-installation-issue/ ).
Do you mind if you use our support site for future questions / issues? this place is for pre-sale questions. there is a support team to assist you in our support site. we can also keep your support history to help you quickly and better space for the details.
there is also a knowledgebase to find some information you need.
Thank you,
Rob
Is it possible to display distance from location on the business preview/page?
Hello Jerbready,
Could you please give us the details on our support site? our support team will assist you. we can keep your support history to help you quickly and better space for the details. there is also a knowledgebase
Thank you,
Rob
is it possible to change the media browser because I really don’t like that other clients can see all the pictures. Is there a plugin to change that or is it in your roadmap ? I would like to know if a user page admin could be customize for a better user experience within WP interface.
Hello elephantML2,
The media is very useful and they can only see theirs photo or images. unfortunately we don’t have that option to switch. I am not sure about a plugin for admin page. you may need to find one for the 3rd part plugins.
Thank you,
Rob
It would be possible to display Google Places items for example, without the need to register the items ity database?
Hello adlimabr,
This is for your users to post listings and it shows on map. if you (admin) just want to post listings, you can disable registration.
Thank you,
Rob
Thank you for using javo themes. please feel free to ask pre-sale questions here.
If you have any support questions/ issues, please visit our support site. (not here)
we will assist you sooner or within 24 hours.
There is also knowledgebase about common issues and instructions.
I hope you all have a good day.
Thank you,
Javo
Thank you for using javo themes. please feel free to ask pre-sale questions here.
If you have any support questions/ issues, please visit our support site. (not here)
we will assist you sooner or within 24 hours.
There is also knowledgebase about common issues and instructions.
I hope you all have a good day.
Thank you,
Javo
Hello there, I asked a question about template version update and custom modification but no responded. Please if a make a custom modification for the template, then any document to guide me what codes are changed in the new update? I don’t want to remodify the template again to make it my own design on each update. Thank you!
Hello tungtran,
Did you post on our support site? if you have any questions, you need to contact our support team on our support site . They will assist you.
Thank you,
Rob
Hello there! I have several pre-sales questions on javo directory. I would like to have a worldwide directory and I would like to know if it is possible to 1) show the map for each country, such as a UK visitor get the UK, USA visitor – USA part of the map etc. 2) Also, is it possible to have many languages installed and every user gets the page in their language? Which language packages are available for javo directory? I cannot make a translation for every language. Do you have the Greek language translated fully or partial. 3) If it is not possible for me to have many languages, can I have a plugin, so the visitor can Auto translate the content like this plugin? https://wordpress.org/plugins/google-language-translator/ do you have any available or built in? 4) I see some example sites from your customers and I see that these sites are low site speed scored and they are not like your demo ( same looking sites). Do you have the documentation available to make a site just like the demo for the speed of the demo. 5) Can I have unlimited updates for my site or the subsription it will expire after a while? 6) If I have my site with javo theme and I make some customisation on CSS etc. after an update, this customisation will be lost or these are overwritten files and I will not lose my data and changes? I do not want to make the same styling changes once in a while.
Hello selida,
1. You need to setup the locations and make a link for it. it’s just like our demo location category.
2. you can use WPML plugin for multi-languages. but we don’t provide the language files.
3. We have not tested this plugin. it’s not built in. you need to install plugins. we can’t assist the 3rd plugins or software.
4. I think the speed is good enough. our demo only use a cache plugin. you need to install it.
5. We release our updates periodically. then you can update it.
6. there is a custom css field and you can add them. then you don’t need to modify again.
Thank you,
Rob
Hello! How can i disable ratings in a new version ? Thanks!
Hello Positive-Studio,
Could you please give us the details on our support site? our support team will assist you. we can keep your support history to help you quickly and better space for the details. there is also a knowledgebase
We finished today and our support will assist you tomorrow or in 24 hours.
Thank you,
Rob
The theme demo data 1 is not being imported. i have tried all ways, i want to import the demo data 1. How should i import it now, can you help out as i am not able to register on your support forum.
Hello cuteez_karan009,
We finished today and we may assist you tomorrow or in 24 hours.
Thank you,
Rob
I have registered and created a ticket. Please respond and resolve the ticket on the support forum at the earliest.
Hello cuteez_karan009,
They will assist you as soon as possible.
Thank you,
Rob
Hi out there, I sent a mail looking for a paid installation service. I have prepared a little briefing on how I would like the site to operate. Can you get back to me on that? Thanks Mamadou
Hello mdogue,
We have replied, please check your email.
Thank you,
Rob
Hi Rob, have you received my mail about the project brief? Craving to get started, Thanks Mamadou
Hello again,
We will reply you soon.
Thank you,
Rob
Hello, just purchased the theme. Awesome ! Just a quick question : can it be translated to my language (Greek) ?
Thanks in advance.
Hello apollogrnik,
Yes there is a guide post for it on our knowledgebase. you can search some translation information.
Do you mind if you use our support site for future questions / issues? this place is for pre-sale questions. there is a support team to assist you in our support site. we can also keep your support history to help you quickly and better space for the details.
there is also a knowledgebase to find some information you need.
Thank you,
Rob
http://69.195.124.66/~thevalky/bia/
Please help. Thank you.
Hello belina,
Your site looks great. you need to contact our support team to assist you. they will get you back within 24 hours. (btw, I have been to whistler for skiing. 
)
Could you please give us the details on our support site? our support team will assist you. we can keep your support history to help you quickly and better space for the details. there is also a knowledgebase
Thank you,
Rob
Thanks Rob. I am glad you liked it. So funny how close we are. Have fun in Whistler!
Rob, I am getting a little sad with your theme though because it seams like it is buggy
I created 2 tickets yesterday. Please let me know if they can be resolved soon.
Thanks and enjoy your day.
Hello again 
,
Our support team will assist your issues as soon as possible.
Thank you,
Rob
I can’t log in to the support area. I’ve signed up but an email never comes. Not in spam either.
Hello floejoe,
We have checked your account with our themeforest username. but we could not find any. Can you please try to register again on this page ( http://javothemes.com/forum/ ). you can find a register form ( right and bottom.) If you still have a problem, please email (javothemes@gmail.com) us your information. we will assist you.
Thank you,
Rob
I did this already. You can see that I purchased the theme. I deal with support because it’s part of my job. I’ve never had this much trouble just logging in. It still tells me that I have an account with you and won’t let me sign up now.
I need to know how to turn off the gallery that is defaulted on the directory page. See here – http://screencloud.net/v/cBfy
Hello floejoe,
Support team said you have already created an account. we may have a mistake to add your purchase code or your username after login. the username should be “floejoe” and add your purchase code. our support team will email you a temporary password. please login first.
If you still have a problem, please reply your purchase code. then support team will help you.
Thank you,
Rob
Pre-Sale Question?
Hi
I’m looking to purchase Javo Directory and liked the Demo 4 layout. I’m an agent for Yacht and Real Estate Sales & Rent, it is the main reason why I’m building the site.
I also previewed the Javo Home and really liked that too. I’m asking is there some way I can integrate a Real Estate feature into Javo Directory? My vision is to have visitors stay on the website for as long as possible. I figured creating a website that will complement the Directory site will defeat the purpose of what I’m trying to achieve.
I don’t really want to use a third party Real Estate plugin because I like the Profile page of a property clicked in Javo Home.
Hope you can help.
Thanks
Hello TheClimaxWarrior,
Unfortunately, it’s not possible to use it as a property site. our team has a plan to have a property theme in the future. we will let you know when it’s ready. please email us your email. (javothemes@gmail.com)
Thank you,
Rob
Hi javo,
i have a question about the version mobile. I don’t want that the version mobile on device but i wan’t only desktop version. Is possible? Where i find the command or the solution?
thanks!
Hello graphitestudio,
Could you please give us the details on our support site? our support team will assist you. we can keep your support history to help you quickly and better space for the details. there is also a knowledgebase
Thank you,
Rob
Hi,
Presale question..
Did you have plan to make theme for mobile.. separated theme specialy for mobile view (more simple and designed for mobile), so not only responsive view. because i see competitor already implement it (eg: DP & DE). if you have plan to do it, i will happy will to grab your theme
Thanks
Hello vopulo,
I am not sure how others made it and not sure DP & DE means. we currently don’t have this plan yet.
Thank you,
Rob
Pre-sale questions: I want to know if i can disable listing but members can left reviews only. and if i want to eneble listing but before it go to published one admin will have to checked first and after that listing will be published. Furthermore i want to know if i can display rating of reviews on first (about us) tab of every bussiness Sorry for my bad english, i hope you understand me
Hello alexpappasc,
We have pending option after being posted. then you can have a look and publish them. we don’t have disable listing and allow to give reviews. tabs can be hide or rename. but there is no option to change to show at first.
Thank you,
Rob
