971 comments found.
Hello! I think theme has a problem on mobile cart page. quantity number disappear on table.only It shows – button. I Think It is cut off because responsive on mobile. it works great on tablet or desktop. How can I fix it?
Hi,
Do you see the bug when you view the main demo site on mobile?
http://adrenalindemo.commercegurus.com/If not, then you probably have some plugin conflict on your site.
Try temporarily deactivating all plugins except WooCommerce, Redux and CommerceGurus Toolkit.
If the issue persists please send me your WP site url and WP admin user/pass to support@commercegurus.com
Colm
Hi there! I very liked your theme! But I want to turn on comments on the page which I’ve selected but I can’t. I checked “Allow comments” in the quickly editor of page. But comments haven’t appeared on this page. I checked variable $cg_options[‘cg_page_comments’] in template “page-full-width.php” and it has value “no”. How can I change value of $cg_options[‘cg_page_comments’] to “yes”? Thanks!
Hi there,
You switch on comments on pages globally from Theme Options http://awesomescreenshot.com/0314uou7c8Colm
Thank you for your quick help! I supposed I had seen everywhere)
You are most welcome 
Hello!
I’m getting 404 errors for all the Retina @2x images – hundreds every day. Is it a theme/plugin issue? I can’t imagine it’s required to upload a 2nd higher res version of every image. How do I fix this?
Thank you, Ryan
Hi Ryan,
It’s definitely not a theme issue. We’ve had no other reports of this kind. My recommendation would be to contact the plugin developer directly. There could be many reasons why this is happening (most likely something on your server side and also potentially conflicts with another plugin).
The support for this plugin is over here https://wordpress.org/support/plugin/wp-retina-2xBest,
Colm
good morning.
Blog page not working properly, does not hide the header or title can give me a mail carrier for further details of my web and attach pictures.
thanks,
Hi there,
you seem to have sent the same message to us about 4-5 times between the comments here, email and through our support form.
Can you please just send us 1 message to ensure you’re not flooding our inbox as it only slows down responses for everybody.
Thanks,
Colm
I purchased this theme about 30 minutes ago. I’ve purchased about 30 WP Themes in the past. If you have, you know the first 20-30 minutes can be an emotional roller coaster. Is it going to install properly, yada yada yada.
This is the absolute best WP theme I’ve ever worked with. The documentation and demo videos are easy to follow.. The quality of the Theme is immaculate. If you’re considering purchasing and are hesitant. Don’t be. I actually stopped building the home page to type this up. Why? Because I’m almost done with the home page.
I purchased this because I’d been waiting for over 3 weeks for a response on another theme I recently purchased. I asked a question about the theme to the CommerceGurus (author), they responded within an hour.
I’m a strong believer in letting people know when someone is out there doing the right thing. These guys certainly are.
Hey there pcompton,
Thanks so much for the wonderful comment – it’s little bits of feedback like that that really make our day 
Thanks again and just drop us a line here or via support@commercegurus.com if you need any help at any stage 
Colm
Interested in purchasing the theme. Is it possible to place a 12 column banner in the middle of the home page with company motto? without too many complicated changes?
Hi,
thanks for your interest in Adrenalin 
If by 12 column you’re referring to a 12 col bootstrap grid (i.e. full width) yes that’s possible using visual composer within the theme.
Colm
Hi,
In your demo of small slider that we are using the home as images for the category we cannot seem to replicate this.
http://109.73.237.242/~packagi1/Adam
Hi Adam,
Can you email me with your WP admin user/pass and some specifics about what exactly your issue is – i.e. what’s stopping you from finishing the page.
support@commercegurus.comColm
Hello,
my video in home page with CommerceGurus Content Strip (file size 4 Mb format mp4) load very slowly and it is not fluid, while your video surf_exp4_ns.mp4 (3.95 mb) is fluid and load very quickly.
Why?
P.S: when i come back to homepage the second time video obviusly load great.. but the first time it is very slowly
Hi,
It’s most likely down to whatever way you have encoded your video. This is a good biy beyond theme support. You would need to experiment with different encoding mechanisms and software.
Try moving your video files on to a CDN – it could also just be the speed of your hosting – espcially if the second load is faster – that’s because it’s cached.
Colm
Hello,
Do you know how to make the “Coupon Codes” show on the checkout page instead of having it disappear and only show up during Paypal checkout?
When I click Apply Now for the coupon code the form field disappears and doesn’t automatically deduct the amount off of the cart until the customer is redirected to the Paypal payment page.
Fixing this would help me out a bunch!
Hi there,
Can you please send me your WP site url and WP admin user/pass along with specfic steps to reproduce your issue (e.g. valid coupon code etc.) to support@commercegurus.com and we’ll take a look.
Colm
Hi Colm, yes email sent
Great support and awesome theme, I highly recommend anyone to purchase Adrenalin!
Thanks 
Hello. I installed the theme but the Contact us forms does not work. When I am trying to send a form, it says: “Failed to send your message. Please try later or contact the administrator by another method.”
Why is that? My website is up and it uses IP URL (but opens for everyone)
Hi there
That uses the Contact Form 7 plugin so it’s more a question for its author. http://contactform7.com/faq/after-submitting-the-form-i-get-an-error-message/
I imagine it’s to do with your IP settings, they may not reach your mail server – I’d turn off any restrictions or failing that contact your host.
Best
Simon
Getting weirder and weirder. Anytime I make a change to the Custom Code, it changes the color the menu text. I then have to go back to Menu Item Settings in Theme options, and ‘save’ even though I’ve made no changes to that.
AND, all of a sudden, Back to Previous page is showing. Found css to hide it, but the ‘wrapper’ or something still shows up with an empty black box.
http://www.awesomeadventures.comHi Christine,
Per my other message, please send me your WP admin user/pass to support@commercegurus.com
Thanks,
Colm
thanks!
I am trying to change some colors on my site because I decided to remove the Layer Slider from the Home page. I’m having a few issues (big surprise, right?).
1. Anyway, is there any way to make the background color go all the way across the page?
I tried using css to make the width 100%, but it still leaves a gap on either side of the menu. Which is fine on the home page, but once you click on any product, looks funky. AND every time I DO that 100%, the text colors on the menu change…......
2. When you hover over the top menu and then kind of hover over the sub menu items, the top menu text disappears. Like if you hover over Las Vegas Tours and then hover over ATV Tours and Rentals, you can no longer see Las Vegas Tours.
https://drive.google.com/file/d/0B1CkvMxJPLzZckVsckVRbFA2N3c/view?usp=sharing https://drive.google.com/file/d/0B1CkvMxJPLzZWkZLbnNLMDNqdEU/view?usp=sharing https://drive.google.com/file/d/0B1CkvMxJPLzZYUhyb0NTck9XSU0/view?usp=sharing
Hi there,
Rather than sending screenshots, could you email me your current site url and WP admin user/pass to support@commercegurus.com so I can see exactly what you’ve done.
Thanks,
Colm
Hi, I just bought this theme. I’ve installed the plugins and set up the Adrenalin Child theme. I’m now trying to customise my site using the Theme options panel. I’ve added a background image under Global Settings but when I try to save the new settings I get this error message, “There was a problem with your action. Please try again or reload the page.” Unfortunately neither of those options work, so effectively I cannot save any changes made with ‘Theme Options’. Any help to get this fixed would be appreciated. My site is http://www.stationerytraffic.co.uk Many thanks, Andy Heaps
Hi Andy
Sent you an email there,
Best
Simon
Thanks for your quick response towards all my queries. On mobile view, on the view cart page, the quantity text field appears very small, works perfectly on desktop, but on mobile, it doesn’t.
Hi,
I agree it’s small – but space is at a premium on mobile – there’s no room to widen it at present.
Honestly our research shows the vast majority of customers don’t make quantity adjustments that often on eCommerce sites – and even less so on mobile. We’ve therefore made the design decision to give priority to more important information on mobile such as the product name and price which is more important.
There are always tradeoffs with mobile 
Colm
Pre-purchase question: In the demo, there’s a “Latest Product” carousel. Is that a plugin featured in the theme, and if not, what’s the name of the plugin?
Hi there,
Thanks for your interest in Adrenalin!
That carousel comes from a plugin called CommerceGurus Toolkit which we develop and comes with the theme – it’s not publicly available.
Best, Colm
Hi two things
As per the comment by mewigo regarding the variation drop down box breaking, are you going to fix the styling so it doesn’t use generic.
Second on our checkout page at http://109.73.237.242/~packagi1/ when selecting the payment type this does not show any of the notes the same as the demo site
Adam
Hi Adam,
Re: dropdown styling – the enhanced dropdowns can’t be ‘fixed’ – the fix when this issue occurs is to disable the enhanced dropdown styling.
In the future we may consider a completely alternative dropdown styling library as chosenjs is no longer reliable for complex variations (it’s fine for simple variations).
But for now this is where we stand in regards to that.
Re: payment notes – i don’t think you’re using the latest version of Adrenalin – this was fixed in a later release.
Colm
Colm
Hi,
I have updated the theme but still no change in the payment notes
Adam
Hmm – are you 100% sure you have updated the correct files? this is definitely fixed in the latest version.
please send me your WP admin user/pass and ftp details to support@Commercegurus.com to review.
Colm
Ticket sent regarding this
i replied to your emai
I have successfully installed the theme, applied all plugins and imported all demo data. However I have problems with dropdown menus that dont work and also tabs on product pages dont work when I click on them. I need someone from support to take a look why they dont work.
Hi there,
Please email us the following:
- Your WP site url - Your WP admin user/pass - Your ftp access details - Also, confirm your themeforest username so we can reference this comment thread
support@commercegurus.comBest,
Colm
Thanks for fast reply. I have sent all requested infos on that email. Let me know once this is fixed.
Thanks! Boris
also, to note, from some reason pages are now loading too slow once theme was installed. Dont know if it has to do with Adrenaline them or some of its plugins.
Issues resolved – mail sent 
What is the best way to add a slider & some calls to action to the shop / products page? I added text in a text block and it’s nowhere to be seen on the page. Thanks
Hi there,
That’s not currently possible. The shop page is not like other pages. It’s dynamically generated by WooCommerce.
Best,
Colm
so, I’d need to modify the woocommerce template part – archive-product.php
Will that work?
In theory yes, but you should do it via a child theme. And you should review the current parent theme overrides in /adrenalin/woocommerce as we currently override archive-product.php
We ship a starter child theme in the main zip download file.
Colm
Thanks Colm. In that case, that’s exactly what I will do, have a nice evening
Good morning, I need support about adrenalin theme, please can you tell me where I can send my questions.
thanks!
Hi there,
It’s best to use the form here http://themeforest.net/item/adrenalin-multipurpose-woocommerce-theme/9284771/supportColm
I have the same problem as “diegofamulari” (http://themeforest.net/item/adrenalin-multipurpose-woocommerce-theme/9284771/comments?filter=all&site=themeforest.net&term=variables&utf8=%E2%9C%93#comment_9309464) with variable products.
It also doesn’t work in the demo here: http://adrenalindemo.commercegurus.com/product/elevate-hoodie/Try it out: 1. click color “choose option” 2. click color “pink” 3. click size “Large” 4. Try to change size to “Medium” or “Small” (doesnt work)
May you have an idea, how to fix it?
Thanks in advance.
Hi there,
Just switch off the enhanced dropdown styling in Theme Options -> WooCommerce Product Details
Best,
Colm