823 comments found.
Sir Please Fix my Problem with Ticket Number #58 – As Slider not working properly !
Hello
I fixed your problem, please re-check your site
Can you please give me revolution slider purchase code so that at least i can get support from revolution slider developer team itself !
Now It’s Fixed thank you for support 
You’re welcome
Hi,
Where can I change the title background image of project detail page?
I can change it for pages but not for projects.
Hello,
Currently our theme don’t have a setting to control it but we will integrate this feature in next version of theme
If you want please sign up to support system and open a ticket then I will guide you to change it use a custom css code in theme customizer
http://support.thememove.com/support/signupHi, me again! Got the update, am wondering if you can change the menu back to not have the arrows. It covers the brackets and just doesn’t work.
Also, the new logo update isn’t working all that great, not centered (hugs the top) and depending on the size, it bumps into the slider.
Thanks!
Hello,
Please sign up to our support system and open a ticket then I will check this problem for you.
http://support.thememove.com/support/signupFor quickly, please clear browser cache and problem will go away
hi, just checked your newest update !! it breaks the whole wordpress installation when installed and activated …or i have done sthing wrong???
Please sign up to our support system and open a ticket then I will check this problem for you.
http://support.thememove.com/support/signupHi, i have last last update of wordpress 4.2 and i have some bugs, when i try to change the links of buttons read more from home page not works – my site is like http://structure.thememove.com/01/ and how update plugin js_composer / WPBakery Visual Composer because now is new version 4.4.4
Please sign up to our support system and open a ticket then I will check this problem for you.
http://support.thememove.com/support/signupYes i have open ticket…
Is 1.4 with megamenu ready as promised as we still cant structure our site without it! its now 5 days since I opened my support ticket and we are still missing these key elements.
We have now updated the theme to implement the megamenus as promised and there is no megamenu included and nothing in the documentation either! If this cant be resolved today im going to request a refund on this theme as it doesn’t include everything its demo’d with.
Hello,
Sorry for lack document about this feature, we’re working hard to complete all document for this theme on our portal, now you can use this feature by follow this image http://www.awesomescreenshot.com/image/136305/c1d4a5d31ca03f2f6b5fc6891a534df1
Followed the instructions and its hardly a megamenu, it only allows one tier of navigation which is useless! It simply stacks the menu items in columns.
I just updated to the latest version 1.4. Looks to be buggier than before.
Can you open a new section on your website that we can submit bugs? I rather you do updates on your end rather than having to create custom css code.
Hoping for a v1.5 soon, as v.1.4 is extremely buggy.
Hello,
If you detect a bug, you can submit a ticket then I will make a hot fix for you and clear it on next version
First you need sign up and open a ticket use this link http://support.thememove.com/support/signupOverall not very happy with the purchase or support. We bought this as the version we demo’d had nice overlays and menu system, the megamenu was one of the main reasons we bought it.
We find out AFTER that the megamenu functionality isn’t included and the overlay functions needed to be added manualy after submitting support tickets, which I might add has now ruined some of the page styling we have worked on! The three boxes no longer ‘respond’ and the menu still isn’t active and getting a reply takes hours which once given is very limited.
The site we are building is supposed to be live next week but the lack of support and functionality means we will now miss the date – not happy at all.
Hello,
We will release new version today, please sign up to our support system and open a ticket then i will send you latest version, it support mega menu and have layout look like our demo
Below is the link to signup http://support.thememove.com/support/signup
Ive got a ticket open, it has been open since Monday now and while we are getting some reply, its very slow. The amend we had done to the site to add the rollovers has now caused issues with page styling made and also doesn’t respond to mobiles.
Please tell me your ticket id then I will help you better
41
41
Ok Mike, our support staff will take care your problem, don’t so worry
Is a update release out soon? There are quite a few bugs in mobile/tablet screens.
Hello,
The update will available today and it will fix many bugs of theme
Thanks. amazing support and great theme!
This them is great. Have loaded all the demo content but the “Purchase Now” button in the lower right corner does look to be a part of the demo content. Please let me know how to add button such as that which is “sticky” to the lower right corner of the site.
Please sign up to our support system and open a ticket then I will check this problem for you.
http://support.thememove.com/support/signupMy Revolution Slider Stopped Working after adding gzip code to htaccess file please help !
Please sign up to our support system and open a ticket then I will check this problem for you.
http://support.thememove.com/support/signupI sent
Hi,
How can I add custom .ttf font into theme?
Thank you.
Hello,
I’m sorry but current our theme only support Google font, if you want to use a custom font, please sign up to our ticket system and open a ticket then our developer will guide you to do it Below is the link to signup http://support.thememove.com/support/signupHello, I tried to add the testmonials component on the bottom of the site http://bletexpress.ch/wp/ but the design is not at all like on the structure demo page. Do I have to add some additonal CSS class to that component ? Or what did I miss?
Please send us your admin info of your site via this link http://support.thememove.com/support/tickets/new then we will fix this problem for you
I would like to increase my logo size as well. how do I do that?
Please send us your admin info of your site via this link http://support.thememove.com/support/tickets/new then we will fix this problem for you
I just installed the theme and Visual Composer isn’t installing. Any recommendations?
Please send us your admin info of your site via this link http://support.thememove.com/support/tickets/new then we will fix this problem for you
I want to add a twitget shortcode to a section on the homepage …. how would i do this?
There is simple, you only need copy and past shortcode to a text block, please view this image for guide http://www.awesomescreenshot.com/image/111309/3b200f2b27040b7c0f04d4213492fa18
Thanks for this theme! Very good work! But I have a question: How can I rename “Home” in breadcrumbs? In what file is?
Hello, current we don’t have option to control it but it will have option in next version. If you want to change it I can do it for you by manual. Please send us your admin info of your site via this link http://support.thememove.com/support/tickets/new then I will do it for you.
Fine, I’ll wait for the next version, thanks for the reply.
Hello, beautiful site. Como Configurar o menu example the model
Hello,
Please describe your requirements clearly and we will help you faster. Tell me which homepage do you want for your site then I will set it up for you
1/ Sub Menu Items cannot have sub menu items on them. I am trying to set the navigation with a main tab, then a sub, then a sub. help me?
2/ How to create Sub-Menu the same as Feature sub-menu in your demo? (Mega-menu with Image for sub-menu – image and/or background image)
Hello,
About problem 1, please send us your admin info of your site via this link http://support.thememove.com/support/tickets/new then we will fix this problem for you
About problem 2, this mega function is not complete and it only work on your site, we plan to add it in future version.
Hi i would also like to ask is there any way of having multiple contacts as a company may have a Head office and 3 other offices all need adress, tel, fax etc. Is there a way of implementing this?
Hello,
Please tell me where you want to place these info on the website, a mockup will help me understand your idea better and guide you faster
How do I remove the comments box from from a new page i’ve just made?
Hello,
Please view this image for guide http://www.awesomescreenshot.com/image/98992/ff7cacd9bd9ba77f24d8bf2f5c29480f
Thanks once again I really appreciate your help 
You’re welcome Sean and I will happy if you vote 5 stars for us.
