Please help me Thank you

Hello,

We are so sorry for keeping you waiting. We’ve just had a 6-day holiday

About your question, I’ve just sent you an email. Please check your email again.

Thanks and Best Regards,

Hello,

If your sliders are full-screen mode, it will show full width on mobile. Your sliders are now full. It seems that you fixed it successfully.

Thanks and Best Regards,

Hello,

We will update this option in incoming version so that you can choose number of columns.

Please wait and download new version of deKor.

Thanks and Best Regards,

Hello,

We have checked your site and our demo. We will fix the problem of Video HTML5 element in latest version which will be released next few days.

About TZ Button, we will also add an option for this element so that you can choose to align it left, right or center.

Please wait for us.

Thanks in advance,

A couple of suggestions:

1. Featured images not being stretched when displaying portfolio gallery (auto-crop should be implemented).

2. Not having to choose images again if you change portfolio type.

Hello,

Thanks so much for your feedback . We will check and fix them.

Best Regards,

Yes, you can find Header Option in Visual Composer element table in the backend.

You can navigate to Pages/ All pages and open your page. Then, when you open element table, you can find Header Option here.

If you want to have menu and slider like that: http://wordpress.templaza.net/dekor/, you have to add Header Option first, then you add Revolution Slider element.

Thanks,

Dear Friend

I went to my “home” page, then I choosed “backend editor” from the visual composer. I looked for “header option” but i couldn’t find it.

I tried to move “Revolution Slider Option” above “visual composer”, but even now nothing happened. Can you show me how I can put the slider as in your one (http://wordpress.templaza.net/dekor/).

If you can, please, send me or link me the screenshot to show me how the backend shoud be. When I’ll be able to see it, I will probably damn myself because it is easier then what I tought.

Hello,

I got your problem. Please send your problem again and your information including your site, admin account to our email: support@templaza.com

I can send you screenshots via email and support you in detail.

Thanks and Best Regards,

Hello Friend!

Thanks for your contacting with us!

May you send us your site?

We will check your site first

Thanks and Best Regards!

Hello,

Thanks for your purchase. To eliminate this layer, you can try this CSS and add it to Custom CSS in Theme Option:

.bk-responsive-slide{ background: transparent !important; }

Thanks and Best Regards,

Hello,

Thanks so much for your feedback. You can refer to this link to download demo slider: http://www.templaza.com/Forum/dekor-interior-wordpress-theme/8926-revolution-sliders-dummy-file-or-demo-data-file.html

Thanks and Best Regards,

Hello,

Thanks so much for your purchase. We will check theme package again. I’ve also sent it to you in our forum.

Please check it again.

Thanks and Best Regards,

Hello, i havent, get yet the export version of your slider, please, can you send me those. thanks

Hello Friend! May you send me your email address? I will sent file via email

Thanks and Best Regards!

Hello,

The loading image is in .GIF format and stored in “images” foder (wp-content\themes\dekor\images). To change it, firstly you must have your image in this folder.

Secondly, you open header.php file and find information with key word “loading-page” (in line 38). Here you will replace loading.GIF by your image name.GIF.

Is it clear enough? If not, you can send me your email so that I can send you a screenshot.

Thanks and Best Regards,

Hello,

Thanks so much for using our theme. We have already included demo slider in theme package. You can find it in data-demo folder. It is in .txt format.

Thanks and Best Regards,

Hello,

Can you send us your FTP account to our email support@templaza.com? We will help you to add link to this element.

Thanks and Best Regards,

Hello,

This is header style 3. For about page, you use VC template normally.

Thanks and Best Regards,

OK, thank you.

You’re welcome

On behalf of TemPlaza team, thanks so much for your compliment, Karol We are very grateful if you can give us a review for this theme

Thanks in advance,

Hello,

Thanks so much for your interest. Can you please explain more clearly about your question?

Thanks and Best Regards,

I want to use fancybox. have the required files in the JavaScript file. I do not know what to do. I fix a page by myself. I want to use fancybox on this page.

Hello,

Can you please send us your site and your page in which you want to use fancy box? Because you fixed a page by yourself, so that we may need to check in code again.

Please send us your FTP account for checking. You can send all these information to our email: support@templaza.com

Thanks and Best Regards,

Hello,

In your home page, firstly, you will put Header Option then Revolution Slider element will follow it.

Best Regards,

Hi,

Effectively it was very easy, it was because I had the header option 3… ^^

Thank’s a lot for your time and for this theme !

Redskunkz.

We are so happy to know that you love it. Feel free to contact us if you have any further questions.

Best Regards,

Hi,

Thanks so much for your interest. Do you mean that you want to change header style into your style? Can you tell me how you want to change? If we can, we will help you.

Best Regards,

Hi,

Thanks for using our theme, Can I have a look at your site? We will check for you.

Best Regards,

Hello Mickuk,

Thanks so much for your interest in our theme. Actually, when you download theme package, all demo content and slider are included in XML format and you can set up your site like our demo easily. All installation processes are detailed in both our online and offline documentation.

Please let me know if you need any further information

Thanks and Best Regards,

Hi Ontwerpctp,

We’re sorry for this problem. We have updated our demo site.

Now, You can see Dekor demo site.

Thanks & Best Regard,