680 comments found.
It is one of the best theme i get to see with so many good functions
keep the good work and the great support from your end. Thank you Author.
Mega Menu items in mobile are not visible as they are getting merged with bg.
The filters drop-down box is not coming properly.
please help me solve
https://velikorodnov.ticksy.com/ticket/426874Thank you.
replied
Thank you – That was pretty quick – hope its resolved soon
thank you.
yeah. Developer is checkin now
Nice theme Haw I can upload data I cont found file xml ?
HI, pre-sale question: is possible to have two pages shop completely separate? For example, in a section there will be dresses with subcategories man and woman and in the other section there will be cars with the category black and blue??
?
Hello. What do you mean by saying “section”? You can create as many categories and subcategories as you want that won’t be connected between each other. Then, you can display certain category (or categories) on separate page (pages) and it will look like different shops.
Great theme, but i am trying to upload the demo content but nothing happens it just gets timed out.
Hi, open a ticket please and provide admin and ftp access https://velikorodnov.ticksy.com
i want ask Arabic language included theme?? all plugins free with theme??
Hi, we support RTL, but you have translate our words with yours. All plugins are included
thanks , i setup Arabic word press automatically theme change to RTL?? how i can translate words to Arabic?? WPML Plugin include with theme??
Hi, WPML is not included, but you have to contact me after purchase via private ticket and I will help you with that
setup Arabic word press automatically theme change to RTL?? how i can translate words to Arabic??
We prepare theme for RTL, but word you have to translate by yourself via po files
buying the theme, you deliver me he already translated into Portuguese in Brazil?
Hi, we support WPML an you can translate for free, but you have to translate our words with yours
Hi, First of all I would like to say that this is great theme. My problem is I downloaded demo content and everything is in USD. I am in UK and I want it all to be in GBP as default.
Even when I edit the products they price are in USD.
Can you please show me how to change it to GBP only for UK.
Thank you.
Hi, thanks for quick reply but I have been to that screen but I didn’t find GBP £ sign or United Kingdom £ in the drop down option list under Currency Options-Currency which is bit odd.
Never mind, I fixed it by installing WooCommerce All Currencies plugin. Not your fault, it was WooCommerce problem.
Great theme once again.
Have a nice day and Happy selling.
Hi there,
Great Theme!!! Couple of questions.
If I add a hyperlink in the copyright footer it doesn’t work. And, I’d like to make the VK Widget in to an Instagram can you help with that?
Thanks,
stvnalln
Hi, sure. Open a ticket please https://velikorodnov.ticksy.com
WOW – SUPER FAST REPLY!!!
Opening a ticket now.
Thanks
Hii , i want to ask whydoes the js_composer that comes with this theme throws an error whenever i try installing it, now i am using the one that came with your candidate template which i belieave is not too compatible with this flatastic theme. Please update or correct that plugin.
Hi, you have to make wp memory limit more than 96MB
Can i have the menu items like the way it is displayed in joomla theme. if so please update that – that would be great and easy.
Sorry, but i don’t understand you. Can you please provide a screenshot or explain in details.
Here also the Mobile View – the navigation comes as three lines in word-press theme. I would like it to come as – http://i.imgur.com/6LZu4WJ.jpg (is it possible)
Hi, see. This is 2 different items and 2 different plugins
Hello, I have purchased the Joomla version – but planning to have this one too as its more flexible. A question can I have the filters on top of the products rather than bottom – If so I would like to buy. Thank you.
Hello. Do you mean to place the filter widget on the top of the sidebar?
sorry forgot to specify mobile. In mobile view the filters come at the last of products- in mobile i would like them to come on top.
sure, it’s possible if you select a page with the left sidebar.
In the product pages the product name is white text on white background and doesn’t show product image. How do I fix this?
Hi, I don’t understand what you mean. Please open a ticket https://velikorodnov.ticksy.com/ Provide link and access
My tickets been open for days
I only added here because I saw you just answered someone. On the product page, the title of the product is white text on a white background, all the other text is fine. also the product image is invisable.. not there.
If you opened I will answer for sure. Today is weekend and I’m with family and out of office;)
It’s opened, I’ll await your reply. 
Ignore these issues. These are caused due to me changing colours on theme option.. odd, I didn’t think they’d have had an affect on the shop. Fixed these issues myself, sorry for wasting your time. 
you are welcome;)
How can I update the included Plugin (WPBakery Visual Composer)? If I try to on the regular way, there leaves a message:
An error occurred while updating WPBakery Visual Composer: To receive automatic updates license activation is required. Please visit Settings to activate your Visual Composer.
Hi, Activate another theme, go to plugins, deactivate and remove currents VC. Activate Flatastic Theme again and install VC again. You will get the new version of VC
Hi Mad, thank you for the fast answer. But that could not be the proper solution if I still used this plugin to create layout or content. So every time there is an update I will loose this and also all the theme-appearance-setting I’ve made.
no, you just remove plugin, not content. If you want – you can replace files of plugin via Ftp from the latest version
Ok, thats an good way. Thank you
perfect!
Hi, Could you please check why my checkout and wishlist links are not working at http://yorkerapps.com/afts/
Hi, sure. I will be at office in 2 hours
Thanks. Also please check both the login and register links pointing to http://yorkerapps.com/afts/my-account/ . How an user would register?
Hi,
With the last update I am facing some issues related to Breadcrumbs. In most of the pages Breadcrumb is not showing even though it is enabled (http://yorkerapps.com/afts/micro-aid/). In some pages (http://yorkerapps.com/afts/testimonials/) it is showing it randomly and wrongly. Please help.
Hi, I see that you opened ticket- provide admin access please. I need to see your settings
Thanks for your help.
HI I have purchased..
How do you add extra links to the top bar where the wish-list and checkout links and cart links are please?
Regards BEAN
Hi, open a ticket please. I will help you https://velikorodnov.ticksy.com/
Hi I have opened a support ticket for my question above this one but you don’t seem to answer them.
Mate, I will answer to all tickets, be patient. We are located in GMT +1 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.
Hi, I’ve just bought this plugin and so far it’s looking amazing, and fairly well laid out. I have a few questions.
Is it possible to had the footer split into 3 sections? Like a half page/column then 2 quarters?
When I view my cart the table doesn’t seem to show the right hand border, it’s as is the table is set to more than 100%, how can I fix this?
Is it possible to add a custom theme colour? I can only find, red, blue, green and orange at the moment?
Hi, sure you can use custom theme color. Could you open a ticket please https://velikorodnov.ticksy.com I will answer to all questions
Hi, I have installed your theme on my test environment at http://yorkerapps.com/afts. The portfolio images are not getting displayed. You can check at http://yorkerapps.com/afts/portfolio/ba-and-fanta/. Please help.
Hi, this bug is already fixed and the update will be today-tomorrow. If you don’t want to wait, then please open a ticket on https://velikorodnov.ticksy.com and we’ll provide you the update. Thank you.
Thanks for the update. It works now.
Hi, could you please have a look on few of my posts. The featured image is getting displayed for some posts and not getting displayed for some posts. e.g. http://yorkerapps.com/afts/2015/03/natural-organic-products/ , http://yorkerapps.com/afts/2015/03/the-label-from-the-scented-organic-shea-butter-comes-from-this-artwork/
Hi, you have to upload bigger image
Any minimum size requirement?
For this page image width 850px. If you want to use without sidebar it must be wider
Ok. Thank you.
Just purchased this theme. Went to install and activate it. Once activated I get this message?
Fatal error: Cannot redeclare yith_wishlist_constructor() (previously declared in /var/sites/e/ecommercedemo.beandigitalmedia.com/public_html/wp-content/plugins/yith-woocommerce-wishlist/init.php:75) in /var/sites/e/ecommercedemo.beandigitalmedia.com/public_html/wp-content/themes/flatastic/inc/plugins/yith-woocommerce-wishlist/init.php on line 66
Any ideas please?
Regards BEAN
Hi, sure wp memory limit must be more than 96MB.
Developer said that you have to switch off your stand alone yith_wishlist plugin. Our theme is already have embed yith_wishlist plugin
what about the compare as this give error too
Also- you have to switch off stand alone Compare plugin. We embed it into the theme also
ok no worries thanks. Can I disable page titles on certain pages. I have tried various page title disable plugins but none ave any affect?
You can open a ticket here https://velikorodnov.ticksy.com and I will help you