670 comments found.
Hi! Hope you are doing well!
I Purchase you theme Aug 2, 2021 then i install this theme on vollencci.com and after some days i change the theme and install riode theme on vollencci.com. Now issue is that today i’m going to add this theme on mumtaazcollection.pk because i’m not using this theme on my any website but when i add License code the giving me this error:
Your key has been installed on another domain(vollencci.com)
I also attach the Screen short of Vollencci.com where you can see that this theme is not on this domain.
kindly help me to fix this issue then i will use your theme on mumtaazcollection.pk
Hi there, contact me via contact form on my profile page and send me your purchase code
purchase code sent via contact form. Kindly help me to solve this issue.
Thank you so much
Now I’m Facing Issue in Demo Import
HI, here is not support area. If you have problems, contact me via contact form on my profile page please
Hi I get this error on my site after updating my theme: Fatal error: Uncaught Error: Class ’MAD_WIDGETS_META_BOX’ not found It breaked the theme in the store page. My support has expired and i cannot open a ticket.
Hi there, contact me via contact form on my profile page please, provide admin and ftp or cPanel access.Our developer will help you
Hello i am from team MultiVendorX previously known as WC Marketplace .We have rebranded ourselves .So we have contacted you through mail regarding that.Since we have updated I would like you to check how it works with your theme and update the compatibility. On the basis of that, we will enlist the themes on our priority list.
It will be great if you kindly response back to our mail.
Hi mate. I saw your email. I’m on vacation now and when come back, I will reply you
I bought this product sometime and the domain expired. I would like to use the product on my new domain. But I’m getting an error message: The product license code was used on another domain and I need to deactivate it from the former domain then activate it to my new domain. I can’t access the old accounts! The domain account and the hosting account expired. In need your help and support. What can I do?
Hi there I replied you via email
I want to buy this beautiful theme. Please let me know if it works as a multi vendor marketplace as a standalone or do I need to separately purchase the WCFM or Dokan plugins?
Hi there, you can use free Dokan version. It covers 90% of all needed functions. When your site grows, you can migrate to paid version
Hi, the Layer Slider plugin is still supported by your theme, because if I try to update it it asks me for the license. Thank you
Hi there, Layer Slider left Codecanyon and sells new version of slider on own site. If you need new version of slider, you have to buy personal license on official site. I have to notice that they totally rebuilt slider and it’s like a new slider
Can I search for a specific store on the maps here?
Hi there, it’s possible if you use Dokan Pro. Free version doesn’t have such option.
Check our theme Kunstwerk. You will find such option in Pro version
We have activated the flatastic wordpress theme on the staging ,old site and now we want to activate it again on the live site which is jon the same domain and we get this warning:
Your key has been installed on another domain(xxxxxxxxx.com/shop)
But considering that we are under the same domain shouldn’t this be working?
Could you please activate both sites?so we can have also the testing enviroment?
If this is not possbile please tell us how to deregister the /shop (staging)site so we can proceed with the live one. We tried your support system which is problematic and doesnt the support extended period so we have to right here.In general is very dificult to communicate with you and your support doent let you even to ask for a question if you dont have extended support , which in my opinion did nt needed for us to have two sites activated under the same domain…
Hi there, can you contact me here please https://velikorodnov.ticksy.com
As i wrote you above, we tried but first of all we needed to extend our support just to ask for the staging site license , which we did, and still we are getting the message that we cant because our support period ended.please give us a sollution or just activate us both sites…
Can you send me your purchase code via form here https://themeforest.net/user/monkeysan
Hi I try to Import Default Content but it’s not working can you help me please
Hi there, contact me via contact form on my profile page please
Hi I get this error on my site after updating the theme..
Fatal error: Uncaught Error: Class ‘MAD_WIDGETS_META_BOX’ not found in /var/sites/c/mysite.co.uk/public_html/wp-content/themes/flatastic/includes/templates/footer/footer-in-top-part-widgets.php:31 Stack trace: #0
There has been a critical error on this website.
It breaks the theme and reduces the width of the site 640px wide.
Hi there, contact me via contact form on my profile page please
I have no support as it expired.
Hi, the license code results associated to a website that no longer exists. I tried opening a ticket but the support has expired.
Hi mate, I see your email. I will reply you shortly
Hi, i want to deactivate my purchase code license
Hi, contact me via contact form on my profile page please
Is the theme compatible with elementor ?
Hi there, unfortunately no. We use WP Bakery Page Builder
does it support selling services like airbnb and selling products like amazon multivnedor ?
Hi there, sure. If you install Dokan and Booking plugins
which Booking plugins
WooCommerce Booking plugin
Hi. I have updated flatastic to version 1.8.7.
My template overrides still shows these flatastic woocommerce pages as being outdated:
flatastic/woocommerce/cart/mini-cart.php version 3.7.0 is out of date. The core version is 5.2.0, flatastic/woocommerce/checkout/form-pay.php version 3.4.0 is out of date. The core version is 5.2.0, flatastic/woocommerce/checkout/review-order.php version 3.8.0 is out of date. The core version is 5.2.0, flatastic/woocommerce/emails/plain/email-order-items.php version 3.7.0 is out of date. The core version is 5.2.0, flatastic/woocommerce/order/order-details-item.php version 3.7.0 is out of date. The core version is 5.2.0, flatastic/woocommerce/single-product/add-to-cart/grouped.php version 4.0.0 is out of date. The core version is 4.8.0,
Can you please explain why these are not current? Thank you for your help.
Hi there, theme is compatible with the latest woocommerce. This message for developers.
Thank you. Would it be harmful to update those particular pages with the latest from woocommerce or should I leave it as is? Thank you for your help!
Hi there, you have to leave or Dismiss this message
I use this theme for the old domain name. During use, it failed, and now I point it at the new domain name. However, it does not accept purchase codes. Please helf.
Hi there, send me your code via form here please https://themeforest.net/user/monkeysan
Hi Sergii, Thanks for this awesome theme, it has been great so far… We are experiencing a few issues now as WordPress and Plugins update, the Flatastic theme needs to also. One of the most important ones is the https://picflick.co.za/checkout/ page is not showing correctly and is causing a critical error on the website. Any idea why, if you can please assist it would be greatly appreciated! (I also sent you a mail ) Thanks!
Hi mate, please check your version. I guess you use old theme version or child theme and custom checkout template
Thanks Sergii – it is indeed Version: 1.8.7 (latest). There is no custom checkout template. I have used the one from the theme (please see your email). Many thanks!
Hi mate, I;ve just repplied you via email. Please check it
I use version v.1.7.9 i need to update to latest version because some plugins. Everything works well but checkout page give me error: Fatal error: Uncaught Error: Call to undefined function sprint() in /home/webregiotel/www/democolor/wp-content/themes/flatastic/woocommerce/checkout/payment-method.php:26 Stack trace: #0 /home/webregiotel/www/democolor/wp-content/plugins/woocommerce/includes/wc-core-functions.php(345): include() #1 /home/webregiotel/www/democolor/wp-content/themes/flatastic/woocommerce/checkout/payment.php(30): wc_get_template(‘checkout/paymen…’, Array) #2 /home/webregiotel/www/democolor/wp-content/plugins/woocommerce/includes/wc-core-functions.php(345): include(’/home/webregiot…’) #3 /home/webregiotel/www/democolor/wp-content/plugins/woocommerce/includes/wc-template-functions.php(2283): wc_get_template(‘checkout/paymen…’, Array) #4 /home/webregiotel/www/democolor/wp-includes/class-wp-hook.php(292): woocommerce_checkout_payment(’’) #5 /home/webregiotel/www/democolor/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters(NULL, Array) #6 /home/webregiotel/www/democolor/wp-includes/plugin.php(484): WP_Hook->do_action(Array) #7 /hom in /home/webregiotel/www/democolor/wp-content/themes/flatastic/woocommerce/checkout/payment-method.php on line 26
i stucked, turned off plugins but still same error
Hi there, you use too old theme version. update theme and plugins. My latest vcversion is 1.8.7
old version works well, some plugins have problem, that is the reason to update, but checkout page crach after update theme to 1.8.7 even after updating plugins and installing necessary plugins error remains
You can’t use old theme version and new plugins and WordPress.
What if a start updating step by step from v 1.7.9? In that case where can i find archives?
Btw your theme is great, nice, simple, useful. My only problem is with update.
Hi mate, you don’t need to update to old versions. Please read https://velikorodnov.ticksy.com/article/4335/
Undertstand, i think that would help but lot of work . Thank you for reply and help
Which is work? You have to reupload one zip and update plugins via Wordpress admin panel. If you can\t do by yourself, extend support and open a ticket with your access and I will update by myself
I would like to know if, with your theme, I can display products in my multivendor marketplace by showing specific product category levels in the product display image.
Please, see an example of what I will need: https://ibb.co/KNtp5C6
Hi there, sure it’s possible You create categories and subcategories. After create pages with products where you can choose needed category
Hi,please does this theme come with WC Vendor and Dokan Plugin Pro Features (premium) when purchased?
Hi there, theme comes with free versions of plugins. If you need Paid versions, you have to buy them on official sites