Amazing and excellent customer support
116 Reviews
Very fast respond, and help. Friendly and helpful attitude.
All feature are work like a charm after the update!
- ajax spinning icon
- removing item on ajax cart
- woocommerce notice
Thanks!
Excellente theme, using with Doken multi vendor plugin and buddypress.
Support first class and very fast :-)
Author response
Thanks a lot mate!
I had a problem... but the support was excellent and very quick too. So very please. I heartily recommend this product - and I've been working on websites since 1996 - I know my stuff!
This has been one of the best experiences with any product or theme I have ever had.
Your service support is second to NONE! You truly have earned my respect.
Did I have some problems sure, but you not only took care of every single one of them you did it withing 24 hours.
Really I can not say enough for this kind of fantastic service.
Oh I almost forgot to mention: I love this theme. It is so jammed packed with plugins and extras it totally rocks!
I highly recommend this theme and this company to anyone!
One last thing, I hardly ever post any kind of response, it takes this kind of massive commitment to get me excited enough to take the time to tell the world and you really deserve and have earned it.
Thanks for all your help and service, really excellent theme and support.
Author response
Thanks a lot for your review
I had trouble importing the site demo but Monkeysan was quick at doing it all for me. Very efficient customer service. The Theme gives a website such a beautiful display. Highly recommend.
After a bumpy start registering the product, all is good now and the theme is very nice.
The Flatastic wordpress theme has been a wonderful template for our company website. It's very versatile and very easy to customize. We have been using it for a few years now and it has proved to be a very stable theme. The few times I have had to reach out for support, the customer service has been excellent. Monkeysan is very quick to respond and I believe goes beyond expectations to help. I highly recommend both the theme and any other product by this author.
Author response
Thanks a lot that you using our theme
Perfect theme for eCommerce. High level of customization. Perfect customer support. I highly recommend purchasing this theme.
Very reliable quick reply technical support. On point replies, answered all questions in a concise manner. I'd recommend this theme.
The best. Very nice theme and the support from the author is simply fabulous. I would recommend this author to everyone. Makes life easier.
Excellent theme, I'm not using it for e-commerce but after looking around it would definitely be useful for a variety of use cases.
attractive desgin, easy control and quick support
Finally the author make this become possible working. Thanks mate!!
Author response
You are welcome;)
