526 comments found.
I also have problems with these shortcode, They do not appear immediately, but if you reload the page appear, you can solve this error? urgently
thanks
[ozy_one_third]
[ozy_icon icon=”female” size=”xxlarge”]
e la raffinatezza sono solo alcuni dei nostri punti di forza. Il confort dell'atelier, lo staff cordiale compongono un vero ed elegante punto di riferimento, che mette a proprio agio chi veste un abito per la prima volta./ozy_one_third[ozy_icon icon=”male” size=”xxlarge”]
lo sposo dovrà essere perfetto: dovrà iniziare la sua preparazione con calma, lasciando come ultima cosa da indossare la camicia, per evitare che si sgualcisca. Lo sposo non dovrà avere una grande quantità di accessori, se non un bell’orologio da polso, ed i gemelli per la camicia (possibilmente in oro bianco o platino).[ozy_icon icon=”group” size=”xxlarge”]
anni di esperienza permettono allo staff d'Anna Spose di dare consigli sulla scelta del vestito più adatto a te, in qualsiasi occasione e in qualsiasi cerimonia.[/ozy_one_third_last][ozy_spacer size=”30px”]
LE OPINIONI DI CHI HA SCELTO D’ANNA SPOSE await response to the ticket #428658
title="Paola e Cristiano" subtitle="Staff D'Anna Spose" image=""]Grazie ancora a tutto lo staff, davvero professionale io e mio marito(oggi) siamo rimasti molto contenti e l'abbiamo consigliato anche a mia cugina, che si dovrà sposare a breve! Grazie ancora! Paola e Cristiano/ozy_testimonialStaff cordiale e competente! Un atelier bellissima, ho avuto modo di fare un primo incontro che mi è piaciuto, un'atelier davvero molto elegante e sopratutto la sala prove è favolosa, una stanza da principessa. Ci vedremo presto per la scelta del vestito 
Alessia/ozy_testimonialAppena entrati nella vostra atelier, abbiamo pensato eccola l'abbiamo trovata, un posto da sogno con persone alla mano e alla moda, grazie per i vestiti che ci avete consigliato, il nostro giorno è diventato una favola, grazie anche a voi! Marco e Anna/ozy_testimonialResponded and asked for access permissions.
Even no problem solved, you kindly respond to the ticket #428658 thanks
Hello,
Your tickets are getting responses continuously, as we previously replied;
Hello, Tried on Google Chrome and Mozilla Firefox, and shortcodes appeared immeditately. On which browser are you having this issue? And, maybe only on a specific page? Regards.
and more response you will get from us.
Regards.
I responded on that page and also: June 2 by tomorrow you failed to resolve the errors? I hope it is urgent, because i will have to present it to the customer, errors to be resolved urgently is the shortcode and the page template Gallery: Horizzontal grid folio
Regards
Viewing your issues again.
Regards.
I’m still waiting for the resolution of the problem
Responded already, we were just talking about different things, sorry about that.
I am interested in buying the template, but have a question . In the home it is possible to combine a photo slider with a video? That is, leave a photo then the slider automatically show a short video of 10 seconds and then automatically switch to another photo? reference to what I want leave this page: http://locomotive.ca/ ( the video is in the fourth slider transition from the home)
Hello,
We have bundled powerful Revolution Slider plugin with the theme, and displaying video on one slide and showing an image next one is possible.
Kind regards.
Hi!!
This looks unbelievable!!! http://themeforest.net/item/contrast-elite-photography-portfolio-wp-theme/full_screen_preview/6652245
Is there any way I can buy this in a plugin format?
Thanks Wzz
Hello, thanks for purchasing. As far as I know WP plugin isn’t provided for this grid. Sorry for that.
I guess there is no way to integrate it into my site hey?
It’s embeded into the theme and yes no way to use as standalone.
Now I’m taking a chance… how much to customize such a plugin for me?
....its realllllyyyyy cool man!!! I’d even help on the testing of the plugin
Rgds Wzz
Hello,
Thank you for caring but really we are not able help to develop a plugin with that component currently.
Thank you for understanding, sorry for we can’t help further.
Kind regards.
Hi you can answer me urgently to the ticket? Ticket # 428658 because there are a number of errors that must be resolved, I bought the time and I would like to be passed happy, does not work the page image gallery and video gallery page, also of the portfolio can not select more than one category, how should I do?
Hello, thanks for contacting us. Due to our work load we’ll process your ticket. Thank you.
ok thank’s
prejudice I have also responded but we have to now solve the problems, I am waiting for response, the theme includes templates page I go to enter but do not work as you can solve? Who should I contact?
We are responding your tickets contentiously, please don’t pretend like we don’t care.
Hi there, i’d like to buy this theme but i have a question: if I use the accodion slider, a click will open the portfolio? Or can i link the images to normal pages? Thank you
Hello, thanks for contacting us. Well as you can see on this sample : http://contrast.freevision.me/portfolio-page/full-height-accordion/ Accordion slider displays portfolio items which on click goes to detail page. For sure you can set a unique URL for each item using shortcode manager. Best Regards
Hi,
I want to know that on my website I am facing a problem with images. All images are not showing in full size & getting cropped on laptop when someone clicks on detail page of project.
Please let me know what i can do to make it work.
link for the website: www.whorv.com
Regards, Karan
Hello Karan,
We are using different cropped image sizes theme wide, if you want, you can submit a ticket on http://freevision.ticksy.com/ and we can make necessary changes to show full sized image instead cropped one.
Regards.
Hi, the only thing running on my site was this template and the plugins it uses and suddenly I was warn by an Australian bank that there was a fake version of their site running through my Word Press folders trying to get client confidential information.
Hello, thanks for contacting us. In the last a few months there was a vulnerability announcement made by Envato regarding some of plugins (Revolution Slider, ShowBiz) must be updated. We also updated these plugins immediately. If you haven’t updated your theme please do right away and contact your hosting administrator and take necessary actions. Best Regards
Thanks, that’s exactly what I needed to know. I’ll update the plugins as soon as I install the theme back.
PRESALES: Is it possible to change the footer copyright text into HTML? Is there any internal options for footer to change it into HTML form plain text?
Hello thanks for contacting us. Briefly we’re using text widget already for copyright text info which allows you to add HTML even shortcodes. Hope that helps. Feel free to ask further questions. Regards
hi I sent three days ago a ticket to your support, but I have not yet been answered … who do I ask?
Hello, may I have your ticket ID please. I’ll check status. Thank you.
Ticket #428658
Hi, I explained current situation on your ticket. Please respond. Thank you.
Hi,
I want to know that what size of the image we should keep so it open on all devices perfectly, because i am getting problem when i see my website in laptop my images are cropped.
Regards Karan
Hello Karan,
Different sized images should be used for different parts of your content. But if you want, you can try 1024px wider images for all.
If your problem persists, please submit a ticket, and share more details, there might be something else generating that issue for you.
Kind regards.
There is a new version of the CONTRAST theme available. You have version 2.3 installed. Update to version 3.3.2.
But here I can only find v2.3
whats wrong?
Hello, thanks for contacting us. Theme recent version is v2.3 and we’ll release v2.4 in short notice. Sorry I didn’t get what update you’re addressing by v3.3.2
I don’t even know, but i wonder 
And below the image the log says:
Changelog 12. Change log – Last update: 3.3.2 – 03/11/2015 Patch notes for Update 3.3.2 – 03/11/2015 New
Flickr Stream Sort direction option
Space to pause/play slideshowUpdate
Only show tooltips on desktop devices
HTML wrapper for item caption excerpt
Updated mr_image_resize.php
Woocoomerce Template
Header optimiziation
Mobile Detect Version UpdateBugfixes ... ...
Hello,
That information completely wrong. Please submit a ticket and share more details to let us check your theme. We don’t have anything in our log like this.
Kind regads.
Hail is possible, wordpress panel, preview photo portfolio?It would be very useful for me. Thanks to the availability
Hello, thanks for contacting us. Sorry I didn’t get what you mean. Could you please be more specific with your case? Regards
I apologize for the language, I mean, in the control panel of wordpress in the portfolio, when you view the entire list you can preview an image in evidence?
Hello, are you asking if it’s required to add featured image for each item? Appreciate if you share a screenshot. I’ll be more helpful. Regards
Hi, as I assumed you’re asking for management of featured image. You just simply need to edit each post and add your featured image. Regards
You have added the picture out, what I would like is that you could see the picture I added to the list, before joining the project regards
Sorry there is no such built-in feature. We use wordpress standard regulations. Regards
The gallery page can not be like the portfolio? It can have the scroll horizontally and with the filter categories? Regards
Hi I uploaded a video in the portfolio, but do not see why? also you can upload your portfolio at random? Regards
Hello, please open a ticket and state your case along with your admin credentials so we may check things in place. Regards
public_html/wp-content/themes/contrast/functions/functions.php
On Bulk Install plug in – Fatal error: Call to undefined method WP_Upgrader::construct() in /home/mahlonportfolio/public_html/wp-content/themes/contrast/functions/classes/tgm-plugin-activation.php on line 1884
Hello,
We have already fixed that issue with the latest version of your theme, have you tried to update your theme already? And, if you don’t want to update, we can manually replace old class with the newest one. Just submit a ticket http://freevision.ticksy.com and let as us access to your wp-admin panel.
Kind regards.
This is the package I just downloaded. How do I update it please?
Warning: Invalid argument supplied for foreach() in /home/mahlonportfolio/public_html/wp-content/themes/themeforest-6652245-contrast-elite-photography-portfolio-wp-theme(2)/contrast/functions/functions.php on line 1423
New version downloaded and installed and all okay except above. Is there a video on the theme – someone setting up. Very complex. Beautiful but, a mind bender.
Fixed. Looking for current video online.
Okay – Not fixed. Tried to create page to create gallery and this was the response Warning: Invalid argument supplied for foreach() in /home/portfolio/public_html/wp-content/themes/themeforest-6652245-contrast-elite-photography-portfolio-wp-theme(2)/contrast/functions/functions.php on line 1423
If you like to submit a ticket and let us access to your wp-admin panel as an admin user, we’ll like to check/fix it for you.
Done
Found vids in HTML document. Thank you.
I seem to be able to create a gallery, but not a portfolio. I believe this is what I wish to create but can not figure out how. http://themeforest.net/item/contrast-elite-photography-portfolio-wp-theme/full_screen_preview/6652245
Trying I end up with the line 1423 issue again.
I am sure it is something I am missing but can not figure out what . . . perhaps I need to pay for a little tutoring?
Also – I my need clarity regarding megafolio – in your theme there is no way to get this result where the catagories can swap out? http://themes.themepunch.com/?theme=megafoliopro_jq
Can I get a refund on this please. I just can not get it to work.
Can’t get vital plug ins to install there either.
Please submit a ticket to http://freevision.ticksy.com and share more details to get further help, support requests are tracked there.
Most of this is now working in contrast and the dummy pages that came with enjooy, along with content, were VERY helpful with figring out Contact and some of the enjooy vids helped too. Had already watched the Contact vids. Just switched themes to see how the site looked in enjoy and got this. Unable to do anything now. /public_html/wp-content/themes/enjooy/enjooy/functions/shortcodes.php on line 3455
Never mind – Fixed it with file manager
Never mind – still the same – did not fix it.
Cannot redeclare ozy_strip_single() (previously declared
Never mind. Deleted and re-loading.
Hello, I bought Contrast a couple of years ago and it worked fine. I am trying to load it onto a new site, and it is installed, but I cannot get any of my images from the media library to insert. When I click on ‘insert into post’ for my logo, for instance, it goes to a blank screen. Thanks for your help!
Hello, thanks for contacting us. First of all I kindly remind you that loading it into a new site requires a new license. May I ask if you have it? Regards
Hi I opened a ticket, have a problem with the beautiful red heart icon !
Hello,
Your ticket responded already, that was working as expected on our side. Previously like count was 24, by liking it that becomes 25 as I responded you. Besides, for each post on same browser you can like once, until you clear your cookies
Regards.
I want my blog post like the horizontal gallery.
How can this be done? Like this http://contrast.freevision.me/Can this be done?
Thanks in advance.
Hello, thanks for contacting us. Sorry that’s not possible. Regards
So far so good, have a ticket with you but thought I would toss it out here in case someone has already solved it…
How do I shut off the lightbox / pop-up on the vertical portfolio layouts? I want the various items to link directly to the portfolio post when clicked.
If anyone knows would be appreciated.
Hello, there is a linkage icon on thumbnail item on click it goes to post page. Like here: http://contrast.freevision.me/portfolio-page/vertical-grid-with-filter/ Regards
hello ! can i change the url ../portfolio-page/my-portfolio. I don’t want to show in the url “portfolio-page”. sorry for my english thanks
Hello, thanks for contacting us. Please check out setting via “settings > ozy essentials” Regards
Hi,
I purchased your theme, which is great !
I just have a question : is it possible to make social icons biggers ? They’re a little bit…little for me. If not, can I add a plugin that you would advice me ?
Thansk,
Hello, thanks for purchasing our theme. Really appreciate that. Please open a ticket for us and state your issue. Our support team can assist your with that. Regards
I did it
I opened ticket #388948 two days ago, don’t know if you saw it, but it’s very urgent…
Thanks !
Hello, sorry for delay. Your ticket has responded!
Still wainting…10 gays ago…
Apologize for delay. We responded your ticket and made some modifications for you. Regards
Thanks, but some modifications has disapeared..not working anymore !
Please contact us on your ticket. Thank you.
That’s already done, still waiting… !
I’m clearly disappointed…Waiting 10 days for minor modifications, and when we told me it’s done, the modifications don’t work anymore, And it seems like I’m going to wait again…It’s impossible to have a conversation on your support ticket, there are still at least 2 days before having an answer…
Hello, I checked your request on your ticket and you’re clearly asking customizations. Normally we doN’t provide customization services. However we did it for you as much as we can.
Also I noticed that you have deleted what I added into custom css box which caused issues at this point.
Thank you.
You didn’t mentionned that you didn’t do customisation. I asked you 10 days ago, and you were ok.
I didn’t deleted anything ! I don’t understand why it was deleted. Could you give me the css code you used please ? With the color of the home social icons I asked you.
Thank you.
Hello,
We have made necessary customization, don’t say we don’t do. We just don’t offer same thing second time. And this is our support policy, clearly shows up before any user submit a ticket;
We don't provide support: -Customization requests -Support for third party software, plug-ins and related conflicts.
If I had the CSS that I prepared for you, I would like to apply again, but it was custom, prepared completely related with your pages/installation.
Now we are responding the tickets again, please be patient.
Regards.
I Don’t say you didn’t do modifications, I’m just lost on why it has disapeared…But I understand, don’t thought the CSS was custom.
If it’s faster for you, I can get rid off some modifcations and keep only social icons size an color to modify.
Thanks, and sorry for my rudeness.
Hello, thanks for contacting us. Lemme explain briefly. We created entire content with shortcode manager not with visual composer. Therefore visual composer does not recognize current content. If you’re intent to use visual composer please create your own content from the ground.
- We included visual composer as an additional feature. Regards
