23226 comments found.
Hi, I have bought this theme. I am a WordPress developer. In the downloaded folder, there is no guideline to implement all the feature specially home page and others. I need the theme guideline.
Hi, You can reference http://newsmartwave.net/wordpress/porto/documentation/ Regards.
Thanks for your reply. But I am not sure how to activate Ultimate Visual Composer Addons. From where I download this file “Choose the installable ZIP file (that you have download in your computer from codecanyon) Upload that file.” Please give me exact location or will I have to buy this plugin?
You should install in Appearance > Install Plugins on admin sidebar after activate porto theme.
Please add css for choosed attribut in YITH WooCommerce Ajax Navigation, tag is <li class="chosen" />.
Could you contact us through purchased account?
i’m having some problems in the mobile version words is bunched up and words overlapping each other is there a way to fix it site is www.musclemanenterprises.com
If you imported dummy data, could you edit again the block from “Top Ads” block in Blocks on admin sidebar?
I bought this theme through SpyroPress – as an adder – Are you taking over this theme – wondering if I can have an update – bought last June through Themeforest ???
The theme you bought from Spyropress is not Porto eCommerce, those are different products.
Thank you. I purchased your Porto theme, yesterday. Everything is fine except one thing. I changed the footer type to type-3 at Theme Option >> Footer. It’s saved successfully, but it is not changed on frontend. Footer type-1 is still there.
Hi,
You should add the widgets in footer widget 1 and footer widget 2.
Regards.
Hello, We miss the ” coming soon ” option. Can you make this the same way like in the “kallyas” theme? We love your work.
We also need “Visual Composer License Key” in order to activate it.
Its in our To-Do list, but it will be added later, not in the near future. We’re very busy at the moment to improve Porto’s quality and features, hope your understand.
Regarding VC license key, we can not share it, you should use the embedded version inside Porto.
hi I installed the theme but demo files is not uploading on my website. None of them are working. When I try to install demo content then the page becomes blank.
Can you guys help me out asap? Its really urgent for me
Thanks,
Hi, Could you import after extend max_execution_timeout to 30000 in php.ini? Please deactivate wordpress import plugin if you installed.
Hi there, finally good looking theme ( 9 yrs in the design business ) I have a few questions so please provide me an email.
1st thing, I found some bugs. Please check out mega menu on Ipad. Click on a few tabs in the row, one by one and you will see that instead of drop down effect, a 2nd 3rd … tap works as a link.
There is no drop down effect.
The footer does some nasty things in V position.
These things you might be happy to know 
I wanna ask about functionality of master slider and visual composer. Is it full as advertised on MS and VC + Addons profile or you choosed some of these?
I have 7 more questions. Would you pls send me your email.
Thank you
Could you send me more questions through support page? Regards,
Sure
its a lot but I think we’ll all appreciate your help
Questions: ’
‘
1. Shop/Product page
(How many photos can I upload on the product page?)
(Would I be able to include some graphics/infographics/ embedded video into description tap along with a text on my product page?)
(Would I be able to create my own product type/categories?
(I am going to sell cosmetics and skatebouards so options e.g. XL etc. won’t be useful, but I would like to create my own e.g. 100ml, 50ml or km/h)
2. Reviews
(We both know how powerful are customers reviews. I would like to implement something like that on each of my shop. I would love if customer would be able to log in via fb or any other social media and simply leave an opinion in the form ..The form that I could customize e.g.
My experience: text , Name of the store: text Name of the shop, etc)
3. Blog
(Would I be able to include an image gallery and video in the single post?)
(Would you recommend me any 3rd party plugin for product/ blog carousel?)
4. SEO
(I would like to implement google analytics, keywords/alt text for pages, pictures and video or use this kind of plugins?)
(Would I be able to use different keywords, tittle etc. for each page?)
5. Awesome font
(Would I be able to use awesome font or SVG icons made by me?)
6. Plugins
(I would like to install a few plugins especially the one which allow me to
- create pdf invoice,
- share posts from fb
- login via social media.
Would you be able to recommend me one which would be compatible with your website?)
(Are planning to add typical plugins :
bbPress 2.5.x, BuddyPress 2.2.x, Gravity Forms?)
(Since you offer Visual Composer within the theme, Would I be able to instal additional VC plugins to extend it functionality?) if not
(Would it create any errors if I decide to buy non embeded VC and instal it?)
+ questions about master slider and mega menu from the previous post. I’ve chosen this theme based on two great plugins VC and MSlider. Since those plugins are embeded I wanna check if those are fully functional as advertised on MS and VC + Addons profile.
Do you have any special discount for +2 licenses?
I look forward to receiving your thoughts
Thank you in advance
Hi,
1. Shop/Product page
- How many photos can I upload on the product page?
You can upload multiple images.
- Would I be able to include some graphics/infographics/ embedded video into description tap along with a text on my product page?
It’s possible. You can use visual composer and ultimate addons shortcodes.
- Would I be able to create my own product type/categories?
You can create the categories. You can use only default woocommerce product types.
- I am going to sell cosmetics and skatebouards so options e.g. XL etc. won’t be useful, but I would like to create my own e.g. 100ml, 50ml or km/h
You can use woocommerce color or image variation swatches plugin.
2. Reviews
- We both know how powerful are customers reviews. I would like to implement something like that on each of my shop. I would love if customer would be able to log in via fb or any other social media and simply leave an opinion in the form ..The form that I could customize e.g. My experience: text , Name of the store: text Name of the shop, etc)
You should install and use third party plugins.
3. Blog
- Would I be able to include an image gallery and video in the single post?
It’s possible.
- Would you recommend me any 3rd party plugin for product/ blog carousel?
Porto theme have some shortcodes and you can use these.
4. SEO
- I would like to implement google analytics, keywords/alt text for pages, pictures and video or use this kind of plugins?
You can use yoast seo plugin.
- Would I be able to use different keywords, tittle etc. for each page?
You can use yoast seo plugin.
5. Awesome font
- Would I be able to use awesome font or SVG icons made by me?
It’s impossible.
6. Plugins
- I would like to install a few plugins especially the one which allow me to - create pdf invoice, - share posts from fb - login via social media. Would you be able to recommend me one which would be compatible with your website?
Could you find on codecanyon?
- Are planning to add typical plugins : bbPress 2.5.x, BuddyPress 2.2.x, Gravity Forms?
Porto theme is not compatible with these.
- Since you offer Visual Composer within the theme, Would I be able to instal additional VC plugins to extend it functionality?) if not (Would it create any errors if I decide to buy non embeded VC and instal it?)
You can use only visual composer and ultimate addons plugin. If you want to use another plugin, you should purchase.
+ questions about master slider and mega menu from the previous post. I’ve chosen this theme based on two great plugins VC and MSlider. Since those plugins are embeded I wanna check if those are fully functional as advertised on MS and VC + Addons profile.
You can use only these plugins and can’t activate. We will embedded again these plugins after update.
Regards.
I didnt get the last one “You can use only these plugins and can’t activate. We will embedded again these plugins after update.” Could tell me a little bit more pls.
Thank you -> Do you have any special discount for +2 licenses?
What about these plugins:
Fb Feedhttps://wordpress.org/plugins/custom-facebook-feed/ Viral Social Marketing, Social Login
http://codecanyon.net/item/userpro-user-profiles-with-social-login/5958681?ref=Narga
or
https://wordpress.org/plugins/oa-social-login/
Mail CHIMP
https://wordpress.org/plugins/mailchimp-for-wp/
We purchased the extended licenses for these plugins so you can use this plugin which are embedded in porto theme. You don’t need to activate the license key. You should purchase other plugins.
Thank you Ive just bought your theme!
2 Questions
1st Question – social media login
I would like to use a plugin for social media login. Which one you recomend:
http://codecanyon.net/item/userpro-user-profiles-with-social-login/5958681?ref=Narga
https://wordpress.org/plugins/oa-social-login/
2nd Question – demo
I would like to speedup the whole process by instaling one of your demo but the problem I have that each of your demos have something I like. Would be able to choose a demo a then mofify the look, add some features from other demos?
Also How could I get change one demo to another or even go back to default look so I could start building the page from scratch?
Thank you
After restoring the theme from UpdraftPlus – Backup/Restore I think I need to start all over from scratch. What is the best way to do it?
+ wish I could get your suggestions regarding my previous post.
Thank you
Hi, We recommend http://codecanyon.net/item/userpro-user-profiles-with-social-login/5958681. We improve import module. Please check after update porto theme. Regards.
I ve sent you a few emails a while ago.
Nobody cares. Sad.
Hoping that maybe here you wont ignore me since I am your customer.
1)
I have just added new products on my page and I ve noticed that picture within the carousel is square/ shorter than other product pictures from your demo/dummy data.
How can I make them look the same? I’ve used the demo product page – same wrong effect.
2)
What would happen if I install woocommerce pages after importing dummy data from the theme?3)
What would be the best way to back up my page in cased I would like to change the demo or before an theme update? I do know that you did mention this within the documentation. The documentation is not prepared for non developers. I did try back it up with the plugin you recommended. The page crashed. Had to start from scratched. What would be the most confident way to restore my page so I could keep my product pages and content in place?
Hi Thank you for quick reply.
I am really not trying to be difficulte here. I just wanna do my job and get the same rectangle pictures as on your demo. 
The documentation is confusing e.g. “Visual Composer > General Settings and make sure to check the following checkboxes under Content Types: post, page, product, block, faq, member & portfolio”. Well on the screenshot itself the ‘product’ is NOT selected. Its an error.
I have a square photos, already try a few things. How can I get same rectangle pictures as on your demo? Please dont send me to the online documentation. I have already read it – its confusing. That is why I am asking you here. Could pls give me some of your time and tell me step by step how to achieve the same effect ? I have already spend a few hours on it.
Thanks in advance
dont worry. I solved the problem by reinstaling the regenerate thumbnails plugin. Now it works.
You might wanna correct that part within your documentation.
You might need some more ppl within your support team. Since you have more customers, the quality of your support is not the same. The porto theme looks really good. So you will have more and more customers. This worries me a bit. Is there any way to speed up our communication in the future?
Thanks
Glad to hear that its solved. Yeah, we will improve our customer support for sure. As you said, we’re having lots of customers than before, so a bit busy with customer support. Thanks for your understand.
Hello Author,
How to move the tags to the bottom of the single post ?
I already find in single.php but not luck..
Here I provide screenshot..
http://i.imgur.com/UtpGjJQ.jpgThank You !..
Hello no answers ?
Hi, Please change in content-post-xxxx.php. If you select the post layout to Large Alt, you should customize content-post-large-alt.php.
hello,
i have a problem with header type 9, i can’t change the menu text color, and hover. everytime i change on the skin, it doesn’t appear on the home page
how to fix it?
Please send me wp admin and ftp accounts. Let me check.
I had already sent my wp-admin username and password to your email, can you take a look at that?
one more thing, can i move the menu down container (“all department”in my site) to the left.
You should select the header type to 1 or 4 and configure the main menu options in Theme Options > Main Menu.
Is this compatible with the Visual Editor from the old Porto theme?
We embedded visual composer plugin in porto theme. You should use visual composer page builder.
This is a bummer!! – Are the shortcodes the same at least?
Also, how about the animations, are they the same?
Sorry, quite do not understand what you mean. If you mean original Porto – MultiPurpose Wordpress theme, its completely different with Porto eCommerce.
Difficult to understand the difference, ALL of the elements look exactly the same as my original Porto – MultiPurpose Wordpress theme. I’m asking about these elements (progress bar, accordion, etc) are the shortcodes for all the elements the same or different?
Yes, all elements are similar, almost same.
Is this plugin compatible with the SEO by Yoast plugin?
I also have the old porto theme and would like to migrate to this one. Will the content from the theme editor be compatible with this one or will the content style be lost?
Hi, This is compatible with yoast seo plugin. You should edit again the content. We are going to add demo versions in porto html template. Regards.
installing thema is giving errors in pluing to do?
Thanks for using Porto. Could you let us know what problem you’re getting exactly?
while clicking “Be the first to review” , its not showing the right place and it happens only in the initial clicking.
We will improve this issue in next release. Thanks.
Hey guys, great theme. Really quick…when you disable search on the header, I notice that doesn’t disable it for mobile. Can you let me know where to go to disable it for mobile? I would also like to move the mobile menu icon to the right (the lines icon) and make it bigger. Is that in the css?
Hi, We will fix this issue in next release. Please send me your site. Let me check the styles.
its behind a secure login in development. I havent changed anything so it would be the exact same version as you have. I downloaded it and installed yesterday. Just need to know how to remove search on mobile, and flip the location of the nav icon and flyout nav so both are on the right in mobile
Could you change header/header_x.php? x: header type number.
Hello
What are Grid Elements and how do you use them. Its a post type, but I dont see a way to use it and its not in documentation.
You can use grid element when align the elements as masonry format. You can see the images like http://newsmartwave.net/wordpress/porto/demo2 (huge sale, for the colorful). If you imported dummy data, you can check “Home Version 2” page.
There are page builder items to build masonry areas but there is also a custom post type in the admin menu and it lets you create masonry groups using a custom version of the page builder. But It doesnt create a shortcode and I didnt see a way to insert it when editing a page.
Hi, I don’t have an experience in Visual composer Grid elements content type. Could you reference visual composer documentation?
Hi,
I installed the theme and when I am trying to install recommended plugins then some of them got failed to install like: “Envato Toolkit” “MailPoet Newsletters” “Redux Framework (need to translate theme option labels)” & “Yith Woocommerce Wishlist”. They are not getting installed at all.
Also the demo files is also not uploading on my website. None of them are working. When I try to install demo content then the page becomes blank.
Can you guys help me out asap?
Thanks,
Please send me wp admin and ftp accounts. Let me check.
Hi Guys,
I have mailed you all the details yesterday via support form. Can you guys please fix my issue asap? I need all the plugins installed and add a DEMO 4 uploaded on my theme.
Thanks,
I noticed in chrome vs firefox that the header is significantly smaller in chrome. Any ideas?
Please check browser zoom size.
Both zooms are on 0. Im using the centered logo layout, so there is a left 42%, a center 16%, and a right 42% in the header. In firefox the 16% is almost as wide as the 42% so the logo is nice and full size, in chrome the 16% hardly leaves any room for the logo so the header is very small..
header .header-top .container > div, #header .header-main .container > div {
display: table-cell; } In firefox this seems to make the logo completely ignore the size of the div it is in. You can set it to 1px or 0% and it still shows its full size.
Any update on this?
Could you send me your site url? Let me check.
Hi,
Is it possible to change the wishlist heart icon to something else? I try to this from the yith plugin options but I think the theme overrides this. Then I search in wishlist.php and wishlist-view.php and I couldn’t find where to change the heart icon. Thanks.
.yith-wcwl-add-to-wishlist .yith-wcwl-add-button a:before {
content: "\f08a";
}
.yith-wcwl-add-to-wishlist .yith-wcwl-wishlistaddedbrowse a:before,
.yith-wcwl-add-to-wishlist .yith-wcwl-wishlistexistsbrowse a:before {
content: "\f004";
}
I have installed this theme and tried to install the Demo1 site but I get the following error: This does not appear to be a WXR file, missing/invalid WXR version number.
I am running WordPress 4.2.1 – is that the issue?
Could you send me wp admin and ftp accounts? let me check.
I sent you a message….