7062 comments found.
I want to make a page like homev3 -web agent in your demo page. Now my page is on http://store.exogear.com/about-us/ How can i make it full width like your demo when it was on small browder. It has some margin on the side now. Thank you.
Hey there exo!
I’m Melanie and I’m working in the support department of Get Bowtied, happy to talk to you today!
In order to allow me to help you as fast and efficient as possible, I would like to invite you over to our dedicated support system where you can safely share your website link and login details if necessary. It will also be much easier for us to keep our conversation organized over there!
I’m looking forward to talk to you there to get this sorted together! Thank you & all the best
Melanie
That hard to answer my question?
Prebuy question. Any chance that you will update the theme with product sidebar?
Hello there,
Sorry for the delay in getting back to you. The product page sidebar layout is on our list but I won’t be able to provide you with and ETA for this feature at the moment.
Since I see you’re eager to have it, my best advice would be to have someone on the Envato Studio to customize it for you.
Cheers! Adrian
Hi I use wp shopkeeper and in products I got always this message: “Fatal error: Call to undefined method WC_Product_Simple::get_review_count() in /users/abuabu111/www/wordpress/wp-content/themes/shopkeeper/woocommerce/single-product/rating.php on line 21
Can you help me please?
Hey there abuabu!
I’m Melanie and I’m working in the support department of Get Bowtied, happy to talk to you today!
Can you please contact us from the account that purchased the item?
Warm regards
Melanie
Hi guys, great looking theme. pre-sale question: would it be possible to adjust the shop page to display 4 product in a row in a macbook screen but dipslay 6 in a row in bigger screen like imac? if can this would be perfect.
Hey there milo!
I’m Melanie and I’m working in the support department of Get Bowtied, happy to talk to you today!
Unfortunately that is not a current feature of the theme. That means that at the moment, custom coding would be involved in order to achieve this. 
You can familiarize yourself with chrome’s fantastic right click tool Inspect Element or the browser extension Firebug, with which you can hover over elements to find their css and location to modify.
All the best
Melanie
and if so, could you please provide that? Im having trouble getting my parallax to work exactly like that page. Thanks
Hi there,
Thank you for submitting a ticket 
happy to be talking to you today!
We don’t have custom css on that page, everything is made with the Visual Composer
If you have further questions or concerns, I would love if you could accept my invitation over to our dedicated support system where you can safely share your website link and login details if necessary.
It will also be much easier for us to keep our conversation organized over there!
Melanie
“Support is stellar. Of the many times that I have bored them with my numerous questions for assistance, my issues got solved. Theme is great, too!”
5 star rating from Clarencewee for Customer Support.
<3 thank you Clarence!
I have a question about my site. Everything is good, but when the menu don’t works at the mobile version. And that’s only at the homepage, on the other pages the menu works good. How come?
Website is www.outoftheboxdrinking.nl
Hey there bartrinsma!
I’m Melanie and I’m working in the support department of Get Bowtied, happy to talk to you today!
In order to allow me to help you as fast and efficient as possible, I would like to invite you over to our dedicated support system where you can safely share your website link and login details if necessary. It will also be much easier for us to keep our conversation organized over there!
I’m looking forward to talk to you there to get this sorted together! Thank you & all the best
Melanie
Can you not change the image proportion size? I’m having some issues with the image magnifier, since I changed the image size setting to square and uploaded a rather taller image?
Hey there klewan!
I’m Melanie and I’m working in the support department of Get Bowtied, happy to talk to you today!
In order to allow me to help you as fast and efficient as possible, I would like to invite you over to our dedicated support system where you can safely share your website link and login details if necessary. It will also be much easier for us to keep our conversation organized over there!
I’m looking forward to talk to you there to get this sorted together! Thank you & all the best
Melanie
Hi! quick question: how do I change the design of the slider revolution buttons? I see that EVERYTHING is very customizable but the buttons. Is there an easy way to change that?
Hey there Ricardisimo!
I’m Melanie and I’m working in the support department of Get Bowtied, happy to talk to you today!
The Revolution Slider comes with options that handle the navigation but since it’s a third party plugin we did not include further custom options. That means, custom code is necessary to achieve a change of styling.
If you have further questions or concerns, I would love if you could accept my invitation over to our dedicated support system where you can safely share your website link and login details if necessary.
It will also be much easier for us to keep our conversation organized over there!
Melanie
Hi, I need to remove ‘leave a replay’ on the page http://store.exogear.com/ Pls let me know how.
Thank you.
Hi, I’m testing a site on http://store.exogear.com/ Is there way to get rid of ‘Leave a Reply’ on the bottom?
Thanks
Hey there exotracs!
I’m Melanie and I’m working in the support department of Get Bowtied, happy to talk to you today!
You can deactivate the comments per page or globally in the wp-admin ? Settings ? Discussion.
If you have further questions or concerns, I would love if you could accept my invitation over to our dedicated support system where you can safely share your website link and login details if necessary.
It will also be much easier for us to keep our conversation organized over there!
Melanie
Hi there
The demo is missing pages. I tried everything. I need all the pages to finish my project.
Best,
Ulises
Hey there Ulises!
I’m Melanie and I’m working in the support department of Get Bowtied, happy to talk to you today!
In order to allow me to help you as fast and efficient as possible, I would like to invite you over to our dedicated support system where you can safely share your website link and login details if necessary. It will also be much easier for us to keep our conversation organized over there!
I’m looking forward to talk to you there to get this sorted together! Thank you & all the best
Melanie
Hi Getbowtied, I wonder if this template gives the possibility of having a button multi language o in the CMS area.
Thank’s.
Hi there!
Sorry for the delay in getting back to you. I’ve overlooks a few comments on this page including yours.
There are plugins out there to help you set up a multi-language site. The most popular one seems to be WPML (https://wpml.org/). We’ve made sure the theme is compatible with it.
Cheers! Adrian
I am gonna use the Home V5 – Parallax Sections as my home page.
How can I add the image like you have it in the demo content ???
Hope to hear from you soon. I appreciate your help.
Hey there Rafael!
I’m Melanie and I’m working in the support department of Get Bowtied, happy to talk to you today!
In order to allow me to help you as fast and efficient as possible, I would like to invite you over to our dedicated support system where you can safely share your website link and login details if necessary. It will also be much easier for us to keep our conversation organized over there!
I’m looking forward to talk to you there to get this sorted together! Thank you & all the best
Melanie
Question.
I want to make the splash page the “front page”
How can I change that?
Nvm… Figured it out. Thank you anyway.
Awesome
Melanie
Is it possible to revert back to an earlier version of visual composer ? If so, how would i do this?
Thanks
Sure, you can find the earlier version most likely in an earlier zip file you downloaded from theme forest. Or else, open at ticket and we provide
Melanie
Prebuy question. Any chance that you will update the theme with product sidebar?
Hello again,
Sorry for the delay in getting back to you. The product page sidebar layout is on our list but I won’t be able to provide you with and ETA for this feature at the moment.
Since I see you’re eager to have it, my best advice would be to have someone on the Envato Studio to customize it for you.
Cheers! Adrian
Please, someone has problems when testing order emails that do not reach the seller or the buyer?
thanks
Hey there digrafo!
I’m Melanie and I’m working in the support department of Get Bowtied, happy to talk to you today!
In order to allow me to help you as fast and efficient as possible, I would like to invite you over to our dedicated support system where you can safely share your website link and login details if necessary. It will also be much easier for us to keep our conversation organized over there!
I’m looking forward to talk to you there to get this sorted together! Thank you & all the best
Melanie
Another day, yet another WordPress security update. Can we safely update Wordpress to 4.2.2 without site breakage?
Also, in the latest updated theme, Revolution Slider plugin is (seemingly) a regressed version (4.6.91).
Thanks.
Heya Clarence,
you can update to 4.2.2 and you can grab the latest rev slider by opening a ticket
Melanie
Hey Getbowtied! Pre-sales questions here.
1. I have a shop where I sell jackets and coats, so I’m wondering if your theme allows (on a product page) to choose clothes color, size and maybe some extra things to choose like extra warm layer for jacket under coat?
2. Does your theme has built-in multi currency option? Or maybe you can suggest some plugins/add-on’s that support that? I think when using WPML it allows you to have that option.
3. Does your theme supports things like cancelling or changing order? Maybe it can be set for example that order can be cancelled/changed 48hrs after purchase?
4. Does your theme supports PayPal Express? Or if not, maybe you can suggest something that allows bank checkouts (for clients) that will go to admins PayPal account?
5. On the item page, where there’s a ‘Description, ‘Additional Information’, etc, can I add some extra tabs for T&C and maybe for some other purposes?
Thanks!
Can you please give more info on how Order Tracking works in your theme?
