Hi,

yes, you can use loco translate to translate our theme

Thanks

Thank you, i want to traduce something but i have this error : “Erreur : Blank response from server. Vérifiez la console pour des informations de débogage” Do you know why please ?

https://maderoahava.com/

please send us your demo url. We’ll check it for you.

Thank You

i have written to support, but no reply. – https://www.oilees.com/ Please reply me there, I can pass passwords if needed.

Your topbar background is main color, you can change main color in Theme Option or edit home page. Other way, you can change row background in your header page.

Thank You

“main color in Theme Option or edit home page” – It does NOT WORK. That’s why I am asking. I have already mentioned that it doesn’t work!

I want to be able to change this -

Main color Select Color

Secondary color This allow you custom color secondary of theme.

This is ABSURD if I cant change!!!

Hi,

How have you changed ?, have you checked the maincolor in the edit home page? Or send us an admin account, we will give you specific instructions with screenshots

Thank You

Can you reply my support msg sent, then i can send you my admin details?

Could you please settle this???

... no reply from your end! i WANT a refund on this!!!!

The problem is, the header will not change colour at all. Even if we change it on Theme options or header page, it doesn’t show the changed colours on the main page!!!

Also a few more bugs -

- when you load pages there’s a drag and that shows the boxes layout plus the homepage slider overlaps until the page fully renders. Try refreshing the homepage on your demo – it shows boxes layout with overlapping slides until it fully renders. It should have an Ajax loader instead of doing that;

- in blog posts, at the bottom above related article there’s a next / previous post option (just above the related articles slider) which is spelt wrong. Next reads Pext. Also how do we restrict categories to the previous / next so it only shows previous & next posts in that category? At present it shows ALL posts from all categories. Ideally it’d work like related articles and only display posts from that category. Also how do we rename related article as it’s not really the right title;

- The search (top right corner) does not search site content. How can we edit this to include site content & edit the results page layout;

- The contact form is missing;

Sorry but just keep finding little bugs.

HI,

There are answers for each issue: 1. Menu: We have been responsive for our menu also demo mega menu. But the mega menu you created must be responsive yourself. The dropdown responsive menu work for both of click on the menu item will redirect to item page and click on the dropdown icon will show the sub items. 2. Custom template Please send us the custom post template link and the image of this issue we will check it for you. 3. Load page This issue cause of the Jquery files load after all so you can use preload plugin to hide the content before page loaded. 4. Blog post Sorry about the spelling error. We fixed it for your site. About the box above related article, you can custom it yourself. 5. Search: The current search box supported for products search. You can used default Wordpress search element then custom yourself too. 6. Contact form: We fixed this issue. Please check.

Thank you!

Hi,

First for the Mailchimp: We checked your site used different form so we fixed it for you. Did you import all demo data or you delete our form? About logo option: Sorry we removed this option for customers easier to use. You just change the logo in the current header page is OK.

Thank You

thanks for info.. Mailchimp: so i should redownload the package and install over, correct? In the header i find a lot of code.. but no Logo… would be nice if you update the documentation on that..

Hi,

Oh no. Please go to WPBakery Page Builder > Role Manager, select custom Post types then tick these checkboxes: http://prntscr.com/hnavr9 After that you will see theme elements.

Thank You

ok.. i am a good Joomla User but have only worked with WP in Standard Templates.. so I really struggle with your old/wrong documentation… (but I appreciate your fast answers, which is a good quality signal) I did what you said. In Header 3 was just Menu.. (but no Menu on page shown..) and when I add a Logo – it looks like this.. https://www.pic-upload.de/view-34469679/Unbenannt-1.jpg.html

Hi,

Header 3 is our unofficial beta. Please use Header 1 (demo Home 1) or Header 2 (demo Home 2) instead.

Thank you so much!

thats horrible.. no correct documentation… now the header is “beta” and therefore not working… and you charge 69,- for .. not working theme.. i want a refund

Hi,

We have updated the theme guide as soon as we received feedback. We are preparing more options for the theme, so our dev had packed without hidden the new option is not completed, we apologize for the inconvenience. We are always here to solve any problems that our users encounter. Please understand us.

Many thanks

thats not acceptable to publish “BETA”... and not working Demos…I want my money back – I am not a customer that buys “Stuff in Developement” and with completely outdated Documentation

Hi,

We confirmed this is not beta. Theme has 2 full options. We are just continuing to update other options for the theme.

Thank You

I am not OK with this.. the DEMO looks completely different than what I got after the installation of your package.. and based on your Doc (that might be for a different theme) I cannot get the same as in DEMO. so its a fake… Please provide proper Demo Package and Documentation. (this picture is with header 1: https://www.pic-upload.de/view-34470220/Unbenannt-1.jpg.html) (is header one also BETA?)

Hi,

Please send us a admin account (contact.7uptheme@gmail.com) we will check the header issue for you. For the documentation, we updated yesterday. You can check and download from Themeforest or read our online documentation here: http://demo.7uptheme.com/guide/anam/

Thank you!

I see you are interested to improve.. but not even your new docu is up to that date – since Logo replacement is not covered.. I sent you Info and ask you politly to restore the demo 1:1 (as shown on your live-preview) and provide guide to change logo. the Rest I hope I figure out somehow…

Hi,

Sorry we still have not received your email about website account. Please check and email to contact.7uptheme@gmail.com. We will reinstall your website just like on our demo.

Thank you!

so you also need FTP and SQL … admin I did sent you about an hour ago

also how on earth do you edit the slider and why is there two packages?

There is anam and anam-child.Cannot find the homepage slider anywhere – any idea’s? Thanks

Hi, Due to the new envato policy, we have changed the theme name form the original idea. So you can safely use the current guide. We will update the documentation with the current name soon. There are two packages in each of our theme, one is main theme (anam) and the other one is child theme (anam-child). Normally you just install the main theme. The child theme supports you custom without affecting the main theme. Please send us the image of slider then we will guide you edit. Thank you!