635 comments found.
Hi, I purchased the ananke theme and now I am trying to embed some audio from soundcloud into a blog post. But unfortunately I get the failure message: DNS can’t be resolved. How did you embed the audio file from soundcloud into your demo blog post? Thanks for your help.
Please mail for us support@oceanthemes.net and say clearly your problem. Thank you!
Latest Ananke. Tag problem that appears in the descriptive sections … You can watch it on my Worpress: http: //www.vtc-midisuddriver.fr/#reservations … I expect a response from you … Sincerely Lokiiy
Please send me WP admin account via email support for check and fix help: support@oceanthemes.net , Thanks
I still have ananke 2.0. How do I update to 3.2.1. The automatic update plugin doesn’t make it
Hi, Please read more this post before update theme automatic : http://support.oceanthemes.net/2015/12/15/automatic-theme-updates/
After upgrade to 4.41 and upgrade the latest version of the template, The Theme Option Panel shows empty panels
Hi,
Please send your issue and link website to email support for check and help : support@oceanthemes.net , thank you
Hey..
how can I make the following settings: blog: LightDesign Website: dark design
thx a lot!
Hi,
Please send your issue and link website to email support for check and help : support@oceanthemes.net , Thanks
How can I make the homepage video responsive?
Hi,
Please send your issue to email support : support@oceanthemes.net We’ll support for your issue in tomorrow : GMT+7 8h to 5h30.
Thank you
Hi,
Please send your issue to email support : support@oceanthemes.net We’ll support for your issue in tomorrow : GMT+7 8h to 5h30.
Thank you
Hello!
I Have two questions for you:
How can I insert a single line break?
I try with
,
,”Enter”.... but nothing happens!!
And I need to make two columns: left column with a image right column with a text
Please, help me!
Hi, Please send your issue to email support for check and help : support@oceanthemes.net , Thank you
Hi! Please can you tell me what should I do to use awesome fonts in lists ul/li and change the height of the icon? Thank you!!
Hi, Please send your issue to email support for check and help : support@oceanthemes.net , Thank you
I am a French webmaster resuming the website of a client to improve its SEO. First at all, i’m sorry about my bad english 
My client no longer has his account but here its purchasing key: 37ff0299-ac24-47b9-aeee-9e548ad85b47 – 8 Oct 2015 REGULAR LICENSE
I want to know how to fill them on the home page.
I also would like to have only one
tag . Your theme chosen automatically an for titles. How to place this in h2 ?
The website link http://blackcars.fr
I have FTP access and wordpress if you wish.
thank you very much
Hi,
Please send your issue and link website to email support for check and help : support@oceanthemes.net , we will be support in monday next week, thank you
I have been gone for a while and I come back and see our whole site is broken. white text is black, elements not centered , embedded media not working. What happened?
Hi,
Please send your issue and link website to email support for check and help : support@oceanthemes.net , we will be support in monday next week, thank you
Hello!
Please, I need your help!
something is wrong with OT Services Box… svg image svg image disappears in some boxes.. But not always and not in all boxes.
I’ve took some image captures I do not know how to send them for you to see the problem.
I copied 6 boxes of sample page and have changed the text and some icons have disappeared!!!
Please, can you help? Maybe Can I put svg manually? I look forward to hearing from you. Elena
Hi, please send your issue to email support for check and help : support@oceanthemes.net
Thank you
Hi,
I’ve installed your theme updating but i received this error:
Fatal error: Call to undefined function vc_map_get_attributes() in /web/htdocs/www.kelior.it/home/wp-content/themes/ananke/vc_templates/vc_row.php on line 33
Hi, please send your issue to email support for check and help : support@oceanthemes.net
Thank you
Hi, I purchased Ananke on October 3, 2015. My website is http://mikeharvey.us.
Could you please let me know how to change the date format of blog posts? All post dates show as “DAY.MONTH.YEAR.” For example January 6, 2016 reads as “06.01.2016.” I would like to have it read as “01/06/2016”. That’s the common way to write dates in the USA.
Your help is greatly appreciated. Thanks so much!
Hi, please send your issue to email support for check and help : support@oceanthemes.net
Thank you
Thank you for responding to my email so quickly! I really appreciate it. Problem solved! 
Good luck with your work 
Hello!
I installed everything according to plan on a clean wordpress 4.4. Then load the demo content and installed. but now is in “dark” everything left and not centered. what is going wrong here?
http://frltcs.atI’m sorry for my bad english
Fixed issue an entry in the custom CSS has been missing. only does not the “home slider”: /
Hi,
Please send your issue to email for our developer check and help : support@oceanthemes.net
Thank you
Hi there,
I see you have a new update 
Just noticed this change: – “Change layout grid to 16 columns down 12 columns.”
If I update with the layout of my site pages change?
Hi, We have update ananke to version 3.2.0 and what your version?
Please see video how to update theme and update plugin visual composer :
Good luck
Hi ! You can send me new update of WPBakery Visual Composer (ver 4.9.1) Thanks !
Hi, Please contact via email for send file update : support@oceanthemes.net , Thanks
Can I get the updated version of Visual Composer, please? Thanks.
Hi, please send your issue to email support for send update file : support@oceanthemes.net , you use version how much?
Thank you
Hi,
I am checking out few of your templates. I wonder if this can support google calendar and also paypal ?
Can we change the back group color too ? Thanks a lot
Hi,
Sorry, I not understand your question? our theme not sure support good for the google calendar and the paypal function, because we not check that.
Thank you
Hi, Thanks for your reply. I purchased your other template before. I found you guys have very good support. For this time, I am looking for a template that allow me to add a simple google calendar in the page so i can show people the upcoming event. Also there is price package in the service page, I wonder if I can just simply link the “sign up ” now button to the pay pal payment ? http://demo.vegatheme.com/ananke/dark/
This is what i got reply from your other templates. I wonder if this template can do the following as well ?
You can use google calendar widget for website with plugin : https://wordpress.org/plugins/google-calendar-events/
Add a invoice paypal to button link of pricing table is ok : https://www.youtube.com/watch?v=DlEShHBk6t0
The last question is, will I able to change the theme color / fonts ?
Thanks so so much !
change the theme color / fonts is easy in backend theme options.
Does anybody know how to update the theme without it breaking? I’m using the child theme but after I update my logo is distorted and other elements are very misconfigured. Is there a particular update process with this theme? any help would be appreciated. Thanks
Hi,
Please download and update new theme and new visual composer plugin 4.9
Or send your wp-admin account and FTP account to email support for check and help : support@oceanthemes.net
Please see more post : http://support.oceanthemes.net/category/wordpress-tutorials/
Thank you
Hello,
I am trying to change the images in the portfolio section. I do not know how to change the images from the numbers that are currently inside.
[folioslider gallery=”341,342”] How do I know what numbers to replace the new images with? The images I upload to not have numbers assigned to them so I do not know what numbers to put into the folioslider.
Hi,
Please don’t worries, you need setup visual composer for portfolio to create unlimited layouts.
Please see video guide : http://support.oceanthemes.net/how-to-setup-visual-composer-for-custom-post-type/
Good luck
There is no role manager tab. The tabs are general settings, design options, custom css, shortcode mapper.
Hi,
You need update new theme and new plugin. Update theme version 3.2.0 and plugin version 4.9
Thank you