Discussion on Ananke - One Page Parallax WordPress Theme

Discussion on Ananke - One Page Parallax WordPress Theme

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Hey there,

Your theme has been amazing! Unfortunately, I am having an issue where the icons are not showing up in the OT Social Slider, which I have placed near the top of my page and is instead showing a black box.
https://fablabsnft.com/

Hi,

Sorry, you need to have a license from Themeforest to get the support.

Please check user terms from Envato Elements: https://elements.envato.com/user-terms

Thanks.

Can I use demo images (like background photos) in our web? or need any permission?

Hi,

Sorry, all the demo images were used for demos purpose only.

Please find the images in this website: https://www.behance.net/search/images

Thank you for your interest in our theme!

whisper Purchased

Hello :) Just wondering how I can use a youtube video on OT Slider Video widget please?

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Hello, I would like to know if this wordpress can also be multilingual or if you need to buy a plugin. Thanks

Hi @gianluca_nioi!

Our theme support website is multilingual and you can use plugins free from the WordPress site: https://wordpress.org/plugins/polylang/

Thank you!

Hello, I’m considering buying your theme, but I ran into an interesting situation. On the computer of my friend who helped me like the theme, the area that I added the link below appears correctly, but the images do not appear on my computer. I am hesitant to buy the theme because of this situation. What exactly could be the reason for this, would you guarantee to fix this problem if we buy it?

The domain I’m talking about: https://prnt.sc/1txcya4

Hi,

Do you use macOS or Windows OS? Chrome or Safari browser?

Thank you for your interest in our theme!

Browser I use: Chrome , Operating system: Windows 10

Hi,

Please check out the demo site: http://demo.oceanthemes.net/ananke/ and screenshot on chrome browser of theWindows 10: http://prntscr.com/1v4wsdm

Thank you!

So I’m seriously struggling to get started with this theme. Is there anyone who can help me or know how I can get a refund?

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Hi, I’ve installed a custom fonts in the theme with the css @font-face directive.

@font-face { font-family: “Sitka Small”; src: url(”//db.onlinewebfonts.com/t/4cac62b9f31046456d6fa8a29b0d9462.eot”); src: url(”//db.onlinewebfonts.com/t/4cac62b9f31046456d6fa8a29b0d9462.eot?#iefix”) format(“embedded-opentype”), url(”//db.onlinewebfonts.com/t/4cac62b9f31046456d6fa8a29b0d9462.woff2”) format(“woff2”), url(”//db.onlinewebfonts.com/t/4cac62b9f31046456d6fa8a29b0d9462.woff”) format(“woff”), url(”//db.onlinewebfonts.com/t/4cac62b9f31046456d6fa8a29b0d9462.ttf”) format(“truetype”), url(”//db.onlinewebfonts.com/t/4cac62b9f31046456d6fa8a29b0d9462.svg#Sitka Small”) format(“svg”); font-weight: normal; font-style: normal; }

The theme work correctly on the PC browser – also in the mobile simulation – but doesn’t work on mobile browser using a smartphone.

What’s the mistake?

Regards

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Are you planning a version of OT Blogpost where user can choose a post category?

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Hi, my name is Matias. I parched a regular license for your website template. I’m having problems saving changes on the template. When I modified something on it doesn’t allow me to save it. Here is the error message, “There has been a critical error on this website. Please check your site admin email inbox for instructions.”.

Thank you for your help!

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Hello,

If i using Visual Composer single image element your theme, when image have a link (to bigger image, lightbox) then image style not working. If i removed click action then image style working. I don’t have full Visual Composer license, so please help :)

Kind regards, Tamas Murvai

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Hello,

I can no longer modify the cmb_link_project link of the portfolios. As if the form had been deactivated in back-end.

Thank you, Philippe

Thank you. I purchased this template, but my support has expired. Please, can you just tell me how to modify the cmb_link_project link of the portfolios ? Thank you

The Portfolio Setting area, and the Link Out Project form is no longer displayed. And is not available in “Screen options” either. Wouldn’t this be a bug in your theme ?

http://abraj-re.com/wp-content/themes/ananke_366/Documentation/images/portfolio-add-new.png

Hi,

In new version, we have change the meta box core, so you need to install the requires plugins: https://wordpress.org/plugins/meta-box/

Thank you

I have bought ananke theme which is great.. I have one question, I want different logo on each page.. I found a way to do it but when I scroll the scrolling logo appears

.page-id-467 .logo{ background: url(“https://digiland.gr/2014/12/logo-web.gif”) }

What is the class of the second logo?? To make the same thing?? Or is it possible to have a sticky header on the top of the website?

Thanks a lot

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

I am trying to update the wordpress theme but am having an issue. Also I can not change colors and my current header is not showing up for some reason even though I have it set up in the header portion of the page. https://socialdynamism.com/

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

I purchased the product a while back, and now my website no longer has my logo at the top and the colors on the site have changed. When I go to the setting to make the changes I can not remove the “ANANKE” header or change the colors in the header.

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Hello.

I bought the Ananke template through my subscription at Envato.

I am already editing the template, changing the portfolio and deleted the default portfolio templates.

I don’t have much experience with Wordpress and I would to put some photos in the portfolio, just like the item you put in the example in 5TH ANNIVERSARY SET in the http://demo.oceanthemes.net/ananke/dark/home-video-dark/. (as if it were a gallery with a slideshow).

Could you tell me how I do this? How is the code that needs to be placed to work in the photo gallery?

Thanks

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

I had my Ananke Template reinstalled after having some issues modifying it myself. The template works again and is back to the default settings, but now the parallax slider movement doesn’t have the same “easing” effect that the demo has. On my site, the sliding movement is slow and steady with no ease in and ease out.

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

I’ve purchased the theme and I’m pleased with it, but i have some technical issues I was hoping you could resolve.

1. We seem to be unable to edit the section that says

“ABOUT US WE’RE A CLOSE TEAM OF CREATIVES, DESIGNERS & DEVELOPERS WHO WORK TOGETHER TO CREATE BEAUTIFUL, ENGAGING DIGITAL EXPERIENCES.”

I’ve been looking for a box in it in WPBakery, but I can’t find it. We need to edit this section. Do you know where we can do so?

2. Underneath the “ABOUT US WE’RE A CLOSE TEAM OF CREATIVES, DESIGNERS & DEVELOPERS WHO WORK TOGETHER TO CREATE BEAUTIFUL, ENGAGING DIGITAL EXPERIENCES.”

text are three boxes that help explain the company. We want to change the Font Awesome icons that appwear to the left of each box’s header, but whenever we try to use any images except the ones that appear in the demo, they don’t appear. What’s going on?

3. Would it be possible to copy the section that says

” WHAT WE DO. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus.Praesent commodo arcu massa.

WHAT WE ACHIEVE. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus.Praesent commodo arcu massa.

AT THE END. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus.Praesent commodo arcu massa.”

but have it so the video is on the right side and the text is on the left?

Also, would it be possible to replace the video with an image in both the original section and the hypothetical clone of it mentioned earlier?

Thank you!

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

hi,

Why can’t I create five columns? wpbakery supports it but your theme sets it as a column.

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Hello. I have two questions: 1. Is the Ananke theme compatible with DIVI builder? And is it possible to control the parallax effects of the elements?

Hi,

1, Our Ananke theme doesn’t compatible with the DIVI builder. Compatible with WPBakery Page Builder only: https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431

2, Yes, you can easy to control the parallax effects of the elements in the backend.

Thank you for your interest in our theme!

Hi, Hope you are keeping well.

I am planning to purchase this theme for my business website. I was wondering to ask few questions before purchasing to be sure about everything. My questions are as below:

1) After purchase I will receive the all 8 models (demos) for dark and light mode to decide which one suits my project the best? or I should choose in advance and can get only one of them?

2) How I will receive the files and purchase?

3) Are you going to provide any guidelines for installation of this theme or I should contact my host in order to do the installations?

4) How often do you update the theme and what will usually get updated?

Thank you very much in advance and looking for your reply accordingly.

Kind regards, Sam

Hi,

1, Yes, you will receive all 8 models (demos) for the dark and light mode to decide which one suits your project the best.

2, You will need to complete the theme purchase and then you will receive an email notification with the link to download the episode included in the email.

3, First you need to ask your hosting provider to configure your hosting to support the best WordPress platform. You will then download the WordPress theme and install it on your website. Installation instruction video and demo data import: https://www.youtube.com/watch?v=IifyzMx4P3A

4, Currently the theme is very stable, about two to three months will release a new update. Usually, new updates will be adding new features and fixing bugs if any, compatible with the latest WordPress and the latest plugins.

Thank you for your interest in our theme!

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