635 comments found.
Hello. I have the Ananke html we template. I am having trouble using the google maps section. Would you please let me know how can I add my own map, and which file should I modify? Thanks in advance.
Hi,
Please contact with Ananke html Author for more information.
Thank you!
I’m considering using this theme. How easy is it to change the font? Are there any settings options for this?
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
Thank you!
where is this in the portfolio???
width="2/3" column_effect="bottommove"]folioslider gallery="618,619,620,621"vc_column width="1/3" column_effect="bottommove"How can I amend this?
Hi,
Please active the WPBakery Page Builder for Portfolio: https://oceanthemes.ticksy.com/article/9295/
Thank you!
Hello,
Me again. No one has contacted me yet. I purchased the Ananke theme. Purchase no: f10a918d-be9b-4fe6-a50d-97ac655c1150 – 13 Feb 2025
Site is: https://cybernique.io
where are the instructions for the PORTFOLIO??? I need to amend to put our work in this properly
I go to ADD new portfolio and it looks NOTHING like your example in your documentation. So I saw that VC wasn’t installed but that was not on your list of plugins so I purchased it and it’s still not showing up!!! I am unable to create a new portfolio like your demo or amend your images with mine. Pleas help as I have contacted you many times already and have paid for an extended support
Hi,
Please active the WPBakery Page Builder for Portfolio: https://oceanthemes.ticksy.com/article/9295/
And another problems need help, please submit a ticket for quick support: https://oceanthemes.ticksy.com/
Thank you!
Hi I”m having lots of trouble with your theme.
here’s the purchase info: f10a918d-be9b-4fe6-a50d-97ac655c1150 – 13 Feb 2025
-How to fix the logo/...what size -where are the instructions -How to amend the portfolio
Hi,
1, It is easy to set the logo, please go to the WP Admin page -> Ananke Options -> Logo & Favicon Settings: https://prnt.sc/AaivXvZmeLzp
2, Please read this guide more: https://oceanthemes.ticksy.com/article/9295/
Thank you!
Hello
I just paid for the Anake theme and a few things are missing and I have a few questions:
My site is cybernique.io
1. The menu is not showing up? Why not? I want it to look like the demo with hyperlinks but it didn’t import at all. 2. I thought there was a 404 page…where is it? 3. I have followed the dimenions but the logo does not show up properly 4. The contact form did not import either 5. Do you have the license to Slider 6. Do you have the WP Baker Page Builder license?
Thanks, Mona
Hi, please submit a ticket to be helped: https://oceanthemes.ticksy.com/
Thanks.
Hi, i just bought your template and i really like it but i have isuess with fixing the menus, i made with video header but i am having trouble to put the menus idk why can you help me with that ?
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
Thank you!
Hi i have a problem with Ananke portfolio category module (url ?portfolio=project-name-8) when clicked, there is a problem : no css loaded, no javascript loaded so the page wo’t work… is this a problem of permalinks or other? Actually the page doesn’t work. Is there a way to fix.
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
Thank you!
Hi. When I istall new version Ananke on website www.mal-studio.pl then My website is running very slowly
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
Thank you!
Is it possible to change the background menu opacity without making it completely transparent?
Hi,
Please try setting the style for the header on Ananke Options: https://prnt.sc/x_ievhlG-rpV
Thank you!
I already did tis, but when I check the transparent box, the menu becomes completely transparent, I,d like to use just a little bit of transparency, something like 75% of opacity.. Is there a way to do this?
If I put as “rgba(100,100,100,0.75), as it’s saying on the box, it doesn’t work.
Hi,
Sorry, I have a solution to your problems. It’s easy to fix the issues:
Please go to Ananke Options -> Styling Options -> CSS Code: https://prnt.sc/kvjL5vudU7Um
/*Background header static*/
.menu-back {
background: rgba(100,100,100,0.75);
}
/*Background header scroll page down*/
.cbp-af-header.cbp-af-header-shrink {
background: rgba(100,100,100,1);
}
Thank you!
Thank you so much!!! Amazing!
Great work, Thanks!
I bought this theme and was working just fine, but now, I can’t edit the portfolio with bakery… it isn’t showing at all… is there a bug?
Sorry, I solved the problem, and it was just a problem with the wpbakery configuration…
Great work, Thanks!
Hi, Where can I find pre-build pages? I have just bought Ananke theme and want a starting point to build my website, also, can I use elementor instead of WP Bakery page builder?
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you!
Hello, My support has already expired, but I wonder if I can get an answer 
Isn’t there a way that if there is a sidebar on the blog page, then only two columns show the results? Three columns are perfect with a sidebar, but one column is too narrow.
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
Thank you
Hello, I’m loving the theme but I’m having trouble with WP Bakery is there anyway to work on the theme but with elementor? Can I maybe install elementor and somehow be able to edit the pages?
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
Thank you
hi. I bought an ananke theme. how can I give support and send a ticket? Do we have an easy install in ananke package or first I should install WordPress and then add a theme?
Hi,
1, Please install WordPress: https://www.hostgator.com/help/article/how-to-install-wordpress-manually
2, Install the Ananke theme and import demo content: https://www.youtube.com/watch?v=IifyzMx4P3A
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
Thank you
hi there, hope you are well. i have downloaded your one page website but cant find the documentaion for how to change things? ive doen most of what i need but there are a few bits i am not sure on.
how to add and set the anchors to move around the page and to add them to the header bar at the top.
many thanks
James
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
Thank you
Also, please read more this guide: https://oceanthemes.ticksy.com/article/10857 , Thanks!
Hi, I added new section and want to point it through the menu, so How can I let the new menu scroll to the new section?
Hi,
Please read this guide: https://oceanthemes.ticksy.com/article/10857
1, Setup ID in menu: https://ticksy_attachments.s3.amazonaws.com/6496874592.png
2, Setup ID in page: https://ticksy_attachments.s3.amazonaws.com/7113147192.png
Thank you for your use of our theme!
when i create new portfolio not showing in webpage. whats the procedure for successfull upload.
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
Thank you
Hi, I added a FAQ row. But the text for each question I have entered is in CAPS and large. Not very pretty on the eye. Is there a way to format it or do I need to add some CSS and give it a class ID . Also, trying to add in social media icons in the footer widget area, save & update the widget block. Refresh my website page to see it and nothing is there. Thanks in advance, Anthony
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hey, Submitted my ticket 3 days ago, just wondering if anybody is looking after it. Please and thank you
Hi,
We will support your ticket today.
Thank you!
How can I change the background color of the dark theme? I want to make it black instead of grey.
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Change the background image or background color: https://oceanthemes.ticksy.com/article/9479/
Thank you
