Discussion on app landing page

Discussion on app landing page

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209 comments found.

Hi,

as soon as I try to activate the plugins I always get the following error message:

Something went wrong with the plugin API :(

would you be so kind to contact our support team at https://themexriver.helpviser.com and they will assist you asap.

First of all, your theme is very good. commendable. But a few suggestions for you. If the user determines the theme, I hope that the redundant theme can be deleted, because the hosting does not have such a large load, and I hope that you can remove the loading of the opening page. If it is for advertisements, then I hope you can tell me how to remove it.

Hi, Thank you for your attention and valuable feedback on this product. You can optimise by using any caching plugin, we recommend using WP Optimize plugin. Should any issue arise please let us know via our support system -https://themexriver.helpviser.com/

ttps://themexriver.com/appilo-theme/app-showcase/wp-content/uploads/sites/4/2021/12/d13-1.jpg

How should I delete them in my server

Did you open a ticket?

Just answer my questions without ticketing

Please give your ticket id.

Hey I was interested to buy your theme, I love the design of your different demos… But all your demos are extremely slow… Never saw something like that ! Btw your GTmextrix score is so bad (F) even on your own demos… what’s happen?

Apparently not only your theme is really slow…. your support too.

Hi, Thank you for your interest in our theme. Our themes are made for performance. You can easily optimize speed using any caching plugin(WP Optimize, Autoptimise, WP Super Cache). We will update the page score very soon !!

Do you have a showcase with some real websites developped with your theme? Like that I’ll see if they’re able to have a decent speed… For the moment I’m afraid because all your demos are soooo slow, and I see other people complaining about that. That’s sad, because your designs are beautiful.

How can I translate a blog into my language? wp-content/themes/theme name/languages, found no translations for the blog page in the appilo.pot file. How to be?

I am not allowed to create a ticket in support – but this issue of the theme is very important, paid support should not be applied here!

I’ve been waiting for an answer for 3 weeks, is this how you treat your clients?

What problem do you face to open the ticket?

How can I translate a blog into my language? wp-content/themes/theme name/languages, found no translations for the blog page in the appilo.pot file. How to be?

Downloading installation package from https://themexriver.com/wp/appilo-plugins/appilo-admin.zip…

Download failed. cURL error 60: SSL certificate problem: certificate has expired

Hi, would you be so kind to contact our support team at https://themexriver.helpviser.com and they will assist you asap.

Weird characters showing up themselves on new line and quote symbols. Please take a look, fonts used are Poppins & Roboto. Here are the screenshots: https://prnt.sc/kmdYgFp_0aph https://prnt.sc/CJ227FQU-Xe5

Hi, would you be so kind to contact our support team at https://themexriver.helpviser.com and they will assist you asap.

My support is expired but this is a basic error happening on site.

?

Am I going to have all Pre-Built Demos with the theme?

How to translate the template and remove the author’s name from the blog? https://tinyurl.com/24cyjj3c I found a file in the /themes/appilo/languages folder, but there are no lines for translating the blog. And where to download the child theme?

ticket/9764 This is the number of the old one, the new one does not allow creating

How can I translate a blog into my language? wp-content/themes/theme name/languages, found no translations for the blog page in the appilo.pot file. How to be?

I am not allowed to create a ticket in support – but this issue of the theme is very important, paid support should not be applied here!

I’ve been waiting for an answer for 3 weeks, is this how you treat your clients?

I think he is into a different model of online business. Even he knows all about apps that really don’t mean he has time to help on an individual basis. I don’t know what is mvp app development either, but I googled this subject for you and found this article for you. So all you need to do now is to read it. And I hope you will solve your problem soon.

Hi, are you an app developer yourself? Could you help me find out something? My boss asked me to find a good MVP app development team for his new project, but I don’t even know what it is about. I am just an assistant! Can you do this for him?

aaronvs Purchased

There is no Child Theme available. Could be supplied?

Hi, would you be so kind to contact our support team at https://themexriver.helpviser.com and they will assist you asap.

smaurin

smaurin Purchased

HI. When I want to install the DEMO I get the following message: This does not appear to be a WXR file, the number is missing or invalid. WXR version

Hi, would you be so kind to contact our support team at https://themexriver.helpviser.com and they will assist you asap.

Hi, please check this ticket #77862 issue: no theme option in menu

my mistake forgotten to install require plugin, this theme work great with stunning design!

do i get access to all template and can replace when ever i want?

Theme works poorly and significantly decreases pagespeed and SEO scores. I contacted support for help with the installation, I was asked to contact 20 plugins that are installed on my site because it is certainly not related to them Plugins like WP-ROCKET, ELEMENTOR GOOGLE SITE KIT and more..

one day after I purchased and tried to install, I asked for a refund and until now I am being ignored

Hi, please give ticket link or id.

appoma

appoma Purchased

Whoops, there was a problem importing your content.

Import Failed An error occurred while fetching file from: https://domaine.com/wp-content/plugins/appilo-admin/admin/admin-pages/demo/smm/theme-options.dat! Reason: 403 – Forbidden.

Hi, would you be so kind to contact our support team at https://themexriver.helpviser.com and they will assist you asap.

Hi there, sticky header and button header seem don’t work even after activated. Any idea? Many thanks

still not receiving any answer even if your website is online. I’m going to solve it by myself but I request a total refund for this.

Hi, Our office is closed on Friday and we’ll give support you in the morning during office hours. Can you give me your ticket id?

Hi, best thing you can do is to admit that your customer service is basically useless. There many comments complaining about this. I’m going to report it to envato hoping for a refund.

Does your ticket system work? We asked a question about preloader bug but still waiting a reply. At least it would be good to know you work on it, you got the question, anything. Better keep your clients informed. Best regards

I had created ticket there but didnt get any reply, thats why mentioned here again to make sure your ticketing system works or not

Pls give ticket link or ticket id.

I cannot submit a ticket in the support system. the primary color change doesn’t work and uploading website logo’s doesn’t work also.

Trying to create a ticket but only takes me to adding my email, there is no space to actually add a text. Is there an email address that I can use?

Hi, would you be so kind to contact our support team at https://themexriver.helpviser.com and they will assist you asap.

All my previous tickets was on a different URL where i used to login via envato, how do i access with new support system, and what happens to my old support tickets. Some had answers awaiting from your side.

Hi, would you be so kind to contact our support team at https://support.themexriver.com/ticket and they will assist you asap. Our previous ticket system had a server problem.

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