362 comments found.
Hi,
Please is your theme OK for wordpress 4.0?
Thanks.
Hi,
Yes this theme is fine with WP4.0
Thanks for interest by the way 
Hi guys
I sent a pm yesterday, any chance you can have a look for me please. I can install the theme but I can’t activate it.
I’ve sent you login details.
Thanks
Did you send as a support ticket? If yes, please login to the support site and check it, it should be answered now
If not, Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here 
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much!
Hi guys
Any luck yet?
Hi,
The ticket hasn’t been answered yet? I believe it should be answered already. Anyway, Could you please login to the support site and see if your ticket is answered yet? If not, please provide ticket url to me. I’ll make sure that it will be answered ASAP.
Cheers!
Hi
Sorry my fault, didnt see the email telling me you’d replied. I have to say very prompt reply and very good service. Thanks GoodLayers
Hello, I would like change de text that appear when you received an Email sending of the web contact form. “You have received a new contact form message. ” Ande de subjet mail: New contact form recived Thanks,
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much!
When adding a social media link the site URL is appended before the social link and casuing a 404 – please review http://www.lotfourstudio.com.au/
I also tried using your helps site but can not see where to add a question in the FAQ.
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/
Thank you very much!
Hi there – I put a ticket in at your ticksy site and still haven’t had any response. Could you please look into this for me – this site needs to go live and we are waiting on this bug fix.
Could you please login to the support site and give me your ticket url? If its exceeded 12 hours, I’ll let the dev to have a look ASAP!
this is a prepurchase question.
Does it support WPML? or is multi language?, I needed in 2 languages.
Thanks
Hi,
yes it supports WPML
great!!!!!
Is there any possibility to add more than 1 image to any project?
At contact form could be possible to add a tick-untick box like (“I accept Privacy Policy and Terms&Conditions”)?, Spanish law requires that option for data capture.
thanks
Hi,
1.) Yes, it will be as slider for more than 1 image.
2.) In this case, you can use plugin instead. For example, ‘Contact form 7’ plugin
Hi there GoodLayers,
Beautiful theme. I could not submit any question in your support page. I cannot find the way to submit a ticket. I have cheked in my Envato account and everywere,,,can you guide me with this pls. Thanks
Bastianseb
You meant you couldn’t find the purchase code? It’s here > http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png
Hope this help
I have the purchased code now, thanks..so, what do I do now, where I can submit it? I tried to submit in your support website http://goodlayers.ticksy.com but there isn’t any form there, just a registration (and the registration doesn’t recognize my data…
I tried to open a ticket here http://support.envato.com/index.php?/Live/Tickets/Submit but the link “jumps” and redirect me quickly to a support page from Envato…I guess I need to contact Envato?
Hi,
Just don’t send ticket to Envato.
Try to follow this.
2. fill data and click here > http://take.ms/RWzVh
Hope this help
For the code, you will need it when you’re submitting ticket.(only for first ticket)
thanks a lot!
Hi there,
this is a presale question. I wanted to ensure I can change the black colour scheme to something softer—like a light grey. I know there are colour options but wanted to double check. Can you also confirm that will is mobile ready, will work on various browsers, and that we can email for tech support? Thanks!
Hi,
1. Yes you can definitely change color 
2. Yep this theme is responsive.. You can also check this url on your mobile directly. > http://themes.goodlayers2.com/architecture/
For support, we have our own support site > http://goodlayers.ticksy.com/
Thanks for interest by the way
Thanks! I purchased the theme. I downloaded the demo version onto wordpress as well. I’m just wondering, is the purpose of this to easily swap out the demo info, like page content and gallery, with our own content without having to start from scratch?
Hi,
Yes you can do this as well.. To set up like demo site, please check this out > https://www.youtube.com/watch?v=WC05y2vYnI0
Thanks!
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/
Thank you very much!
i’m trying to submit a support ticket and I don’t have my license number. When I go back to the download button as directed in your instructions it’s no longer there, instead it just says purchase. What should I do?
hm,....
that’s really odd.. Can you please make sure again that you follow this one? > http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png
I believe that it should be there.. If you don’t have it, please try to ask for the code from Envato support, I think they can help on this
https://support.market.envato.com/hc/en-us/requests/new
Hope this help
I found my license number and sent a question in yesterday. Are the answers emailed to us, and how long does it normally take to hear back? Thanks!
Please login to the support forum and keep checking the ticket, anyway it should be answered within 10-14 hours in business day
Hello I am trying to remove the related portfolio option on each portfolio single page – is there a code via CSS , also – the banner at the top of the Theme on the first page – keeps moving out of place when you scroll down the website
Can you please help me on this issue thanks
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/
Thank you very much!
how do add map co ordinates in the contact page.???
You can use google map embedded code directly for that purpose. Or you might use external plugin if you wish.
Thanks for interest by the way
hi, when i activate the theme it all blank… what to do?
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/
Thank you very much!
Hello guys
plizz, how do I do the Related Portfolio show em each portfólio? with tags? I did with tags but the Related Portfolio wont shown :’(
please, help me guys!
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/
Thank you very much!
Hi, i have bought this theme, it’s fantastic!! Can i have a different portfolio hover color?A different color for a different category, but only for the hover status… Thank you
Hello,
How do I get the slider pagination on? I can’t seem to find that option. Thanks
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/
Thank you very much!
Hi nice Theme. I can not change the Font Size for the Main Navigation – in admin panel it doesnt work. How can i do this???
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/
Thank you very much!
Hello, I just wanted to ask a question before I buy the theme. A friend of mine bought it and it seems impossible to remove the “portfolio-tag” on the main page, and since I’d like to put many tags for the portfolio items, I would also want to remove it. How hard would it be?
Thanks.
Hi,
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/
Thank you very much!
Hi there.
I’ve changed the header background colour to white using the theme tools and now on the main page if I scroll all the way up the page so the browser hits the top, the slider bounces to the left.
It was working fine before the change, changing the colour back to default hasn’t changed things.
Double checking, I’ve used the default sliders.
Any idea why this is happening?
Many thanks
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/
Thank you very much!
Hi, I see that the theme doesn’t support WPML. Can you confirm? In this case, is there any plugin or tool included to easily manage the translations?
thanks
Hi,
hm, not sure I said anywhere? Because actually this theme supports WPML and also qTranslate.
Thanks for interest by the way
Thanks, I didn’t see any note on the right panel ( the one with compatible browser etc.) so I wanted to be sure.
Oh alright sorry for unclear
HI,
Do you have a HTML5 Version of this template?
Thanks,
K
Hi,
Can you describe more about HTML5 that you need? This theme pass html5 verification but it just didn’t use those HTML5 tag.
Hi, first of all great theme, thanks The URL is http://www.marshallhomes.org, i have installed the revolution slider as i was not totally happy with the sliders on the theme. The problem is i now get a white screen when trying to log into /wp-admin, if i re-name the plugin through FTP it works so it is obviously clashing (the website is fine at the front end), is there anything i can do to make it work? Thanks very much, Luke
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/
Thank you very much!
Some one can tell me if it works with Wordpress 3.9 ?
When i tri to install … wordpress tell me CSS not found !
Helppppp ….
Hi,
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/
Thank you very much!
To install wordpress theme, please follow these steps.
1.) After you downloaded file from Themeforest. Do not upload it yet. Extract it!
2.) You will find 6-7 folders and some files inside. You’ll see the file called ‘architexture-vx-xx-zip’
3.) Upload this file through wp backend.
Hope this help
GoodLayers
