373 comments found.
Hi,
When changing the “header design options” for “post settings” on the chosen header, no matter what we change “sticky header color” to or the background colour – it never changes. The most we can get it to do is a white with a very light opactiy.
I am trying to set a solid white header when the user scrolls and the header turns to sticky, no matter what I change it to tho, nothing works?
I’ve managed to do it by setting the background as a “gradient” and setting both colours to white.
Glad it’s fine now
Feel free to submit a ticket whenever you need help.
While the design is impressive, the support experience has been disappointing. I reported an issue with WPML menu and string translations over a week ago and have not received a satisfactory update or resolution. Despite multiple follow-ups, the support team has been unresponsive, which has significantly impacted my project timeline. As a paying customer, I expected better service and quicker resolution times. I hope the support team addresses these issues promptly.
Hi, is this Theme PHP 8.2 compatible?
Hi,
Thanks for reaching out.
Sure, it’s compatible with PHP 8.2
Sincerely,
the Liquid Team
Hi, i can’t install the theme. I have alot of issues. Pleace contact me. We need the install today. I already made a support ticket yesterday. But nobody answers. Pleace help us today. thank you.
My colleagues are already checking the ticket, it will be responded shortly.
ok thank you so much.
Hello, we really need to work on it today. We have many problems with the themeinstallation.
Hi! Can I change the default text “— LATEST PROJECTS Selected case studies” ?
Hi,
Thanks for reaching out.
Could you please submit a ticket with all the details, so that we can take a closer look at.
Sincerely,
the Liquid Team
When is an update coming? Some of the hub features like text reveal? Thanks again
Hi,
There is a bug with the Portfolio on the single page using the liquid portfolio navigation at the bottom of the page.
It keeps looing the first two projects on this page https://amycampbellarchitect.com.au/affordable-architect-ballina/
Please use the link to see what is happening.
Can you please provide a fix (We have the latest theme version installed).
I have contacted you through this support as our Support has expired and as this is a theme issue, are not willing to pay again for support.
Thank you
Support is not being provided via comments section. Could you please submit a ticket providing all the relevant details about the issue you’re facing? This will enable our support team to assist you more effectively.
Hi there,
Elementor & Elementor Pro says that “ArcHub Elementor Addons” are not tested with the last releases. Can you confirm that is safe to update elementor to 3.22.1 version & elementor pro to 3.22.0 version ??
Thanks in advance 
We don’t see any issues
Please submit a ticket if you need help, we’d love to assist you.
Friends, I left you a ticket. Please I need your help: I reinstalled the theme and when I want to activate it the message appears: “This Envato account is already connected to a Portal account. Please disconnect the Envato account from your other account and try again. Contact support if you need any help.”
I’ve checked our system and noticed that your ticket has already been responded to. If you need further assistance, please reply to the ongoing ticket. Our team is here to help and ensure your experience with our product is smooth.
Can we combine this theme with Houzez theme so we can use for example residencearc for Project pages and then link create properties/listing under each project using Houzez. As houses is a good theme however they lack Project section and you designs are stunning?
ArcHub is a complete and independent theme which cannot be combined with any other theme.
Hi, When Liquid Portfolio List is used in Elementor and meta post viewing is enabled, if an item is assigned to multiple categories, only one category is displayed. Is there a way to view the list of categories? I tried installing a plugin to indicate the main category in the portfolio tab but it doesn’t work. Can you help me? thanks
Do you have a release date for the next update so it’s compatible with WP 6.5?
It’s already compatible with WordPress 6.5 
It’s possible to prevent the Offcanvas menu to close after scrolling the page? I want to open the menu and keep it open even if the user scrolls.
Sure, that’s possible. If you submit a ticket – we’d love to assist you.
Is it possible to set autoplay for the main slider with the Architecture Studio template?
Hi,
Thanks for reaching out.
Could you please submit a ticket with all the details, so that we can take a closer look at.
Sincerely,
the ArcHub Team
For quite some time now the google maps plugin doesn’t render anything, so all the themes that were added to the block will not work, nor would just a regular map work. A website could live without it but it’s nice to have.
To better assist you, could you kindly submit a ticket? This way, we can understand the specifics of your query or concern and provide a more accurate solution.
the logo never appear on mobile version!!
Could you please submit a ticket providing all the relevant details about the issue you’re facing? This will enable our support team to assist you more effectively.
Hello,
How do I change the page title background image for each page? I only see page title bar in theme settings and this is a global setting, but we need a unique image for each page.
Thanks so much!
Could you please submit a ticket providing all the relevant details about the issue you’re facing? This will enable our support team to assist you more effectively.
Hi, I need to know if to install this theme I need to have a nleserver that hosts the “curl_multi_exec” function because it is not active on the server where it will reside for security reasons. I await a response as soon as possible so I can purchase it, thank you
can reply? If I don’t know this I can’t buy the theme!
Why would you delete my post regarding the fact it is outrageous having to buy a new license to use on a new domain? I should request a refund.
If you wont assist me providing me a solution, then i would like to request a refund.
Hi there,
I can see that my colleageus assisted you, however for the next time – please kindly extend your support. Because it’s expired long time ago.
Thanks for your cooperation.
Cheers, Team Liquid
Hello,
I can’t find where all the liquid elementor item are list and show what they do/look ?
There is so many option and feature it’s hard to test or understand what it does…
On the archhub livetheme it’s seems there is no page “Elements” or in the support ?
Does it share the same elements as Hub theme ?
Thank you for your help !
Could you please submit a ticket providing all the relevant details about the issue you’re facing? This will enable our support team to assist you more effectively.