Hi,

Thanks for your feedback.

Whilst we do know that Ark includes multiple JavaScript and CSS files, it’s because Ark is a very robust HTML template and our demo website is to showcase all possible options, variations and our component flexibility.

I’d suggest to create your website from the scratch and only using the CSS and JS files that you have used to custom CSS and JS respectively file. Remove global.css from HTML files and open a new css file, where you can include the only important and used css files. Go to global.css and find header-transparent, heading-v1 and etc. all the blogs, elements you want use, copy/paste the styles to your custom.css page. This way you can build blog by blog, element by element. Moreover, use minified versions of CSS and JS files to improve page loading.

Ideally, we would not include so many files since a website isn’t required to showcase so many design options within 1 page.

We hope our explanation helps with your feedback. If at any time we can help you with anything, please reach out, we’d love to get to know you better.

Sincerely, Prothemes

I changed PHP to my. and did not receive your email.

Answer: “Heads up! Your message has not sent.”

You can send me the “comment-form.php”? daniel@checktrip.com.br

I think what I have is incomplete.

Hi,

I sent an email with an explanation and a contact form in it. Please refer to the e-mail.

If at any time we can help you with anything, please reach out.

Kindest Regards, Prothemes

Hi,

Please note this is HTML version of Ark Template. For WordPress version, please see https://themeforest.net/item/the-ark/19016121?s_rank=1

Sincerely, Prothemes

Hi, thanks for your reply. I definitely purchased the Wordpress version and it’s not working. It’s giving me that “Fatal error”. Would you still be able to help? I can see that this is the HTML thread, but that’s where ThemeForest took me when I pressed the support button.

Thank you.

Marianna

Hi Marianna,

Please contact WordPress authors of Ark Template. We HTML authors do not offer support for WordPress version.

Kindest Regards, Prothemes

Hi,

When a refund does not need to be given

If your item is materially similar to the description and preview and works the way it should, there is generally no obligation to provide a refund in situations like the following:

they don’t want it after they’ve downloaded it; the item did not meet the their expectations; they simply change their mind; they bought an item by mistake; they do not have sufficient expertise to use the item; they ask for goodwill; they can no longer access the item because it has been removed (we advise buyers to download items as soon as they buy them to avoid this situation).

For more information see http://themeforest.net/page/author_refund_policy

Sincerely, Prothemes

Hi,

Thanks for your feedback.

You can use Style Switcher to see dark version of Footer v8 in real action. Moreover, you can use the code from dark.css file in the following path, “HTML/assets/css/theme/dark.css”.

Instagram widget is the most flexible plugin that you can nearly use it in every section, including sidebar navigation. For more info, please refer to the plugin’s original documentation. You can find documentation in your download folder.

Sincerely, Prothemes

Hi,

To recieve message from comment form, please include your email address at

HTML/include/php/comment-form.php

$to      = 'example@gmail.com';

Hope this clears up your confusion. However, if you need any further assistance, please let us know.

Thanks, Prothemes

Well done! I had the previous version 3.3 without the ‘comment-form.php’ file. The problem have been solved with a download of the new version 3.3.1. Appreciate your great support a enthusiasm.

Hi,

You are most welcome. Glad that you sort it out.

Thanks, Prothemes

Hi,

Thanks for your feedback.

Whilst we do know that Ark includes multiple js and css files, it’s because Ark is a very robust HTML template and our demo website is to showcase all possible options, variations and our component flexibility.

I’d suggest to create your website from the scratch and only using the CSS and JS files that you have used to custom CSS and JS respectively file. Remove global.css from HTML files and open a new css file, where you can include the only important and used css files. Go to global.css and find header-transparent, heading-v1 and etc. all the blogs, elements you want use, copy/paste the styles to your custom.css page. This way you can build blog by blog, element by element. Moreover, use minified versions of CSS and JS files to improve page loading.

Ideally, we would not include so many files since a website isn’t required to showcase so many design options within 1 page.

We hope our explanation helps with your feedback.

If at any time we can help you with anything, please reach out, we’d love to get to know you better.

Sincerely, Prothemes

Hi,

Please, try to remove JavaScript code you have used out of Ark Template. For example, in the head of HTML file, there is two scripts that do not belong to Ark.

Thanks, Prothemes

Whats scripts you mean? can you give me more detail? it’s a livechat script

For instance,

<!--Awet Livechat, analitic mbek testimoni-->
<script type="text/javascript">
var Tawk_API=Tawk_API||{}, Tawk_LoadStart=new Date();
(function(){
var s1=document.createElement("script"),s0=document.getElementsByTagName("script")[0];
s1.async=true;
s1.src='https://embed.tawk.to/5630dba0ca044f7e2fde009d/default';
s1.charset='UTF-8';
s1.setAttribute('crossorigin','*');
s0.parentNode.insertBefore(s1,s0);
})();
</script>

<script>!function(){ var e=document.createElement("script");e.type="text/javascript",e.async=!0;var t=location.protocol+"//widgets.kudobuzz.com/js/widgetLoader.js";e.src=t;document.getElementsByTagName("head")[0].appendChild(e);window.Kudos={Widget:function(e){this.uid=e.uid}},Kudos.Widget({uid:"94a4y2x2z223v284t284o23323b4z2z22403x264x2"})}()</script>
<!--Bar Livechat, analitic mbek testimoni-->

Hi,

Thanks for your feedback. Please note that Ark is a raw HTML theme and the actual server side implementation, including backend part is not in the theme’s scope.

Thanks, Prothemes

Okay..thx for answer..

Hi,

Can you please provide your code or give us a test link to your page? Thus we could provide more effective support.

Thanks, Prothemes

Hi,

You can overwrite by giving position relative to backdrop. For example,

.dropdown-backdrop {
      @include position(relative);
    }

Thanks, Prothemes

Thanks, this worked for me:

.modal-backdrop { display: none; }

Hi,

Glad to hear that.

Thanks, Prothemes

Hi,

If it is regarding gulpfile, I am sure I did sent. Can you, please, give me your email. I will resend it one more time.

Thanks, Prothemes

Hello, I just checked again and I didn’t received Anyway, it is antesdesonhar@gmail.com. If you could send me the base layout code for blogger and the mobile version code for this plataform.. I appreciate!

Hi,

I just send an email. Please, check your inbox.

Thanks, Prothemes

Hi,

Apparently it’s a known bug. Fixed-backgrounds have huge repaint cost and decimate scrolling performance. You can see workarounds to this issue in these posts:

Thanks, Prothemes

Could you provide a quick solution – I own 5 license and urgent need

Hi,

Unfortunately, we do not have a solution to this request, right now. Meanwhile, if we find a solution, we will get back to you immediately.

Thanks, Prothemes

NOT GOOD !

Hi,

Unfortunately, this promotion has expired.

Thank you for your understanding Prothemes

Hi,

Thanks for your feedback.

Whilst we do know that Ark includes multiple js and css files, it’s because Ark is a very robust HTML template and our demo website is to showcase all possible options, variations and our component flexibility.

I’d suggest to create your website from the scratch and only using the CSS and JS files that you have used to custom CSS and JS respectively file. Remove global.css from HTML files and open a new css file, where you can include the only important and used css files. Go to global.css and find breadcrumbs-v1 heading-v1 and etc. all the blogs, elements you want use, copy/paste the styles to your custom.css page. This way you can build blog by blog, element by element. Moreover, use minified versions of CSS and JS files to improve page loading.

Ideally, we would not include so many files since a website isn’t required to showcase so many design options within 1 page.

We hope our explanation helps with your feedback.

If at any time we can help you with anything, please reach out, we’d love to get to know you better.

Sincerely, Prothemes

Thank you for your cooperation. It requires some custom code. I will guide you through. Here’s a tip: If you are using Sass, please navigate to the directory in the “HTML >> Assets >> Sass >> layout >> header-transparent.scss” and change the following codes:

/* This code to is change the specificity of logo */
/* Navbar Logo */
.header-transparent {
    .navbar-logo {
        @include size(100px);
        max-height: 90px;
        line-height: 60px;
    }

    .navbar-logo-img {
            @include size(115px, auto);
        }
}

/* Change this code if your desired logo code enlarged rather than default code */
/* Media Queries above 992px */
@media (min-width: $screen-md-min) {
    /* Navbar */
    .header-transparent {
            .nav-item-child {
                margin: 30px 5px;
            }
     }
}

If you are using CSS, please navigate to the directory in the “HTML >> assets >> css >> glboal.css” and change the following codes:

/* Navbar Logo */
.header-transparent .navbar-logo {
  width: 100px;
  height: 100px;
  max-height: 90px;
  line-height: 60px;
}

.header-transparent .navbar-logo .navbar-logo-img {
  width: 85px;
}

/* Media Queries above 992px */
@media (min-width: 992px) {
  .header-transparent .navbar-nav .nav-item-child {
    margin: 30px 5px;
  }
}

I hope that helps to clear up any confusion, but if you have any other questions. Please let me know.

Thanks Prothemes

Hi,

Can you, please, drop us an email, so we can help you more efficient

Thanks Prothemes

Hi,

Please, check your email.

Prothemes

Hi,

I have another question : I’m setting up the menu for my personal needs and, of course, I don’t need all the submenus contained in the HOME bar. In fact, I just need to activate index.html when I click on HOME. Of course, I deleted the codes relating to the submenus of HOME. Could you please give me a hint in order to activate index.html when I click on HOME ?

Thank you

Best regards,

Hi,

Please, change the following code

<li class="nav-item dropdown">
     <a class="nav-item-child dropdown-toggle radius-3 active" href="javascript:void(0);" data-toggle="dropdown">
        Home
    </a> 
</li>

to (remove dropdown class, data-toggle and dropdown-toggle classes)

<li class="nav-item">
     <a class="nav-item-child radius-3 active" href="index.html">
        Home
    </a> 
</li>

I hope this helped you out and I’ll definitely answer any other questions you may have. Just let us know!

Thanks
Prothemes

Hi,

Please, follow up the steps 1. Remove the following theme-portfolio-active-wrap class. Which removes background effect on hover

<div class="theme-icons-wrap theme-portfolio-lightbox">
                                    <a class="cbp-lightbox" href="assets/img/970x647/01.jpg" data-title="Portfolio">
                                        <i class="theme-icons theme-icons-white-bg theme-icons-md radius-3 icon-focus" />
                                    </a>
                                </div>

3. Wrap image tag in

<a class="cbp-lightbox" href="path/to/image"> </></a>

The final code should look alike:

                    <div class="cbp-item idea web-design theme-portfolio-item-v2">
                        <div class="cbp-caption">
                            <div class="cbp-caption-defaultWrap">
                                <a class="cbp-lightbox" href="assets/img/970x647/01.jpg" data-title="Portfolio">
                                    <img src="assets/img/970x647/01.jpg" alt="" />
                                </a>
                            </div>
                        </div>
                        <div class="theme-portfolio-title-heading">
                            <h4 class="theme-portfolio-title"><a href="portfolio_single_item.html">Ark Projects</a></h4>
                            <span class="theme-portfolio-subtitle">Lorem impsum dolor</span>
                        </div>
                    </div>

Thanks Prothemes