Instead of using the bootstrap RTL CSS file from https://github.com/morteza/bootstrap-rtl, use http://www.cssmirror.com/ to RTL the existing bootstrap.css and everything works dandy! Hope it helps.

Hi,

Sorry for the late reply. We’ve been really busy these days.

Glad that you sorted it out. All the very best for now. If ever we can be of assistance, please let us know.

Thanks Prothemes

Hi

Please, double check your html files as well as files in the folders. For more information, press ctrl+j to inspect element and see the error.

Thanks

Solved. It was a conflict 2 .js files. In previous posts you wrote that released an update with a php form. I can not find this form in the downloaded folder, i got only mailchimp form.

Thanks

Hi,

Sorry for the late reply. We’ve been really busy these days.

Glad that you sorted it out. Please note that Ark is a raw HTML theme and the actual server side implementation is not in the theme’s scope since actual business login is responsibility of buyers.

If ever we can be of assistance, please let us know.

Thanks Prothemes

Hi,

Please, note your site is missing jquery.mCustomScrollbar.concat.min.js. But, scrollbar.js has linked, which is causing an error. This is the reason why web site does not load.

Hope this was helpfuk. Please, let us know if you still need a help.

Thanks Prothemes

Hi,

I checked, all the files are on the server. Apparently there is another reason.

Plesee, refer to the next comment

Hi,

Can you, please specify the plugin you want to achieve with or page? That could help a lot.

Thanks Prothemes

Yes, sorry. The plugin is HTML5 Video Background. MENU: SHORTCODES/INFOGRAPHICS/VIDEO

Hi,

Sorry, maybe I am mistaken. The video is already in the loop. What are you trying to achieve in this plugin?

Thanks

Hi,

Sorry for late reply. It’s been a very busy week.

Thanks for your feedback. Please note your asked question is not covered by our support. Ark is a raw HTML theme and the actual server side implementation is not in the theme’s scope. Sorry for inconvenience.

Feel free to reach out if I can help with anything else!

Prothemes

Hi,

You can achieve this by removing the following code

@media (max-width: 991px)
.header.navbar-fixed-top, .header.navbar-fixed-top-boxed {
    position: relative;
}

If you need any further clarifications please let us know.

Thanks Prothemes

thanks that solve my problems , but not work @ business layout ( header with transparent )

Hi,

It is same concept for all type of headers. e.g.

@media (max-width: 991px) {
    .header-transparent.navbar-fixed-top, .header-transparent.navbar-fixed-top-boxed {
    position: relative;
    }
}

Hi,

Sorry for late reply. At this stage we do not offer customization.

If you have further questions, please let us know.

Kindest Prothemes

Hi,

Thanks Yes, you can. You need to include vimeo iframe code instead of img tag. For example,

<div class="responsive-video">
   <iframe src="https://player.vimeo.com/video/106863986?title=0&byline=0&portrait=0" style="width: 100%; height: 100%; border: none;" allowfullscreen></iframe>
</div>

If you have further questions, please feel free to ask.

Thanks Prothemes

Hi,

Thanks for reporting. We’ll fix it in the next update.

Thanks Prothemes

Hi,

Thanks for your feedback.

Whilst we do know that Ark includes multiple js and css files, it’s because Ark is a very robust HTML template and our demo website is to showcase all possible options, variations and our component flexibility.

I’d suggest to create your website from the scratch and only using the CSS and JS files that you have used to custom CSS and JS respectively file. Remove global.css from HTML files and open a new css file, where you can include the only important and used css files. Go to global.css and find header-transparent, heading-v1 and etc. all the blogs, elements you want use, copy/paste the styles to your custom.css page. This way you can build blog by blog, element by element. Moreover, use minified versions of CSS and JS files to improve page loading.

Ideally, we would not include so many files since a website isn’t required to showcase so many design options within 1 page.

We hope our explanation helps with your feedback.

If at any time we can help you with anything, please reach out, we’d love to get to know you better.

Sincerely, Prothemes

Hi,

Can you specify the page? Is this issue on the live demo?

Thanks

Nevermind We’ll pass it through testing and fix immediately, if we find a bug. Right at this moment, we have not detected any bug or issue.

Sincerely Prothemes

My friend… correct is. Its work

Hi,

Awesome. Thank you for letting know. If we ever can asisst you, please let us know.

Prothemes

Hi,

Can you, please, make it more clear, what are you wish to achieve, if possible give some examples, we will do our best to help you

Sincerely Prothemes

Hi,

Thanks for your feedback.

Whilst we do know that Ark includes multiple js and css files, it’s because Ark is a very robust HTML template and our demo website is to showcase all possible options, variations and our component flexibility.

I’d suggest to create your website from the scratch and only using the CSS and JS files that you have used to custom CSS and JS respectively file. Remove global.css from HTML files and open a new css file, where you can include the only important and used css files. Go to global.css and find header-transparent, heading-v1 and etc. all the blogs, elements you want use, copy/paste the styles to your custom.css page. This way you can build blog by blog, element by element. Moreover, use minified versions of CSS and JS files to improve page loading.

Ideally, we would not include so many files since a website isn’t required to showcase so many design options within 1 page.

We hope our explanation helps with your feedback.

If at any time we can help you with anything, please reach out, we’d love to get to know you better.

Sincerely, Prothemes

There is a class called ‘nav-main-item-child-dropdown’, which you need to remove. That’s it.

I had tried that, but then the hover effect stopped working. See http://westsidemedia.com/RCCA/index.html.

Can you, please, drop us an email. So, we can help you more efficiently

Hi,

Can you please provide your code or give us a test link to your page? and which page?

Thanks

I have no test page, but I am using the template as is locally after I download it from this website. An example page is the index_business_1.html. It is found in the section that begins with “Welcome to Ark Studio”

Hi,

Describe the problem clearly. Explain what you’re seeing, include error messages and link to screenshots if needed.

Check if you have linked CSS and JS files. Kindly, change the popup-vimeo class to popup-youtube class to popup youtube video.

<a class="popup-vimeo" href="https://player.vimeo.com/video/106863986" title="We build a your website"> ... </a>
<pre /><code /></pre></code>

Hi,

Thanks for your feedback. Is this a bug in the live demo or in your code, where you create a new page according to your project requirements?

Can you please provide your code or give us a test link to your page? Thus we could provide more effective support.

Best Prothemes

sounds good. Next update is…..?

It will be available soon. However, no ETA.

no ETA needed – just a working map

Refer to the next comment

Hi,

Thanks for your feedback. It is working pretty much fine in both scenario, on local and server. Please, describe the problem clearly. Explain what you’re seeing, include error messages and link to screenshots if needed. Linking to your site, if the problem is on the front-end, also helps.

I hope that helps to clear up any confusion, but if you have any other questions. Please let me know.

Best Prothemes