266 comments found.
Hi, I just bought your Art theme, it’s great but the font in my wordpress page is different than you show in the live preview. Is there any way how to get It? Thank you for your Help, Martin 
Hi,
Thank you for purchasing our theme. 
Sure, please send this comment via my profile contact form, I will send your the fonts.
Regards!
SeaTheme – SeaTheme.net – Twitter – Facebook
Hi, I’ve just updated to the latest version of Wordpress and my homepage and portfolio pages don’t respond anymore to my edits. What I’ve build with the BM builder doesn’t reflect on the live website and I can’t seem to fix it. What can I do now?
Hi,
What’s the current ART theme and BM Content builder plugin version on your website?
Regards!
SeaTheme – SeaTheme.net – Twitter – Facebook
Hi,
ART theme is version 3 and BM content is 3.6.0.
I’ve managed to fix the homepage by just deleting it and creating a new one but sometimes the content gets stuck when loading and the font always looks bolder when live, comparing from the builder preview.
Is this an issue that might be related to the Wordpress’s update?
Many thanks,
Vanessa
Hi,
I cannot know where is wrong based the information only. Could you please send your question and wp-admin(URL / username/password) via my profile contact form, I’ll log in to check it. Thanks!
What’s the previous WordPress/ART theme and BM Content builder plugin version?
If you only update the WordPress, it will not affect the existed content.
If you update the ART theme from version 2 to 3 please don’t edit any content for now. Please read the post: https://doc.seatheme.net/theme/art/update-from-version-2-to-3/
Regards
Thank you for your help! I’ve emailed you 
Welcome 
I have replied your mail.
hi is possible to popup portfolio item in wordpress instead of opening in new window?
Hi,
It isn’t possible to popup portfolio item.
Regards!
SeaTheme – SeaTheme.net – Twitter – Facebook
Hi, I would like to make a french/english website (it’s in french now). So I need to translate each page in english, but I also need to have a specific menu to acces only the english version. How do you think I could do that ? Should I make a home page that only allows to choose the language and then redirect to the rest of the website in the choosen language, or do you think about a better solution ?
Regards,
Hi,
If you want to set the different menu for some pages, I think you could consider installing a plugin like https://wordpress.org/plugins/conditional-menus/
ps: Normally the people use the WPML plugin for the multi-languages website.
Regards!
SeaTheme – SeaTheme.net – Twitter – Facebook
Hi, Thank you for these advices, it worked perfectly. I actualy have another question, I need to connect my website with mail chimp and I have to paste their code, but I don’t know where.
Regards
Hi,
Where do you want to place the form? You could try to find a mail chimp plugin, like https://wordpress.org/plugins/mailchimp-forms-by-mailmunch/ You could put the widget in the footer bar(Footer Elements: widget).
Regards
Thanks !
Welcome!
Hi,
So it seems that I have a new problem. When I set a category for my portfolio, it is setting it for the other pages using a portfolio masonry grid. For example, when I set the category of the masonery grid on my french home page, it wil set the same category on the english home page. Same thing for the french portfolio page and the english portfolio page.
Regards
Hi,
Did you clone the homepage? It seems that the same Module is shown on 2 pages.
Please clone the Module(like Masonry Grid) for the cloned page, remove the origin Module. You will edit the cloned module.
Regards
I’ll try that, thanks a lot !
It worked, thanks !
Hi there. I fell in love with the design of this theme and easily installed and customized it to my liking for my Wordpress site. However, I have run into a HUGE issue with this theme – for some reason this theme makes my website show up as just a white blank page when people search my url. I’ve contacted support on my web hosting end but have determined the issue to be the Art theme… as my site shows up on the internet fine when I activate another theme. Is there someone I can talk to in order to figure out this issue? Thank you!
Hi,
Thank you for purchasing our theme.
I will help you solve the question.
Could you give more tips about this issue? Is it happened on Google result or your own website search result? Could you please send the key words and your website URL to me? I will check it, thanks!
Please send the information via my profile contact form
Regards!
SeaTheme – SeaTheme.net – Twitter – Facebook
How to change the “ux-portfolio” in single portfolio URL?
Hi,
Please refer https://www.uiueux.com/forums/topic/art-wordpress-theme-faqs/#post-15414
Regards!
SeaTheme – SeaTheme.net – Twitter – Facebook
Hi,
I just installed the Art theme and installed the plugins, but when I moved to the ‘install demo data’ step it get stuck in the middle of it and the import never ends. I have tried to re install the theme but it didn’t help. I can’t install the demo data. What can I do?
Best regards
Hi,
Thank you for purchasing our theme.
I can help you check it, could you please send your question and wp-admin(URL / username/password) via my profile contact form? Thanks!
Regards!
SeaTheme – SeaTheme.net – Twitter – Facebook
Ok I just sent you! Thanks!
Hi,
I replied your mail.I have checked your website, the importing is not finished. There may be some security settings on your host cPanel, please stop it(you could re-enable it after importing). I will try again…
Regards!
Hello Art Theme Support,
On my website (https://bigaj.art) when I click on ‘Portfolio Icon’ on header then a panel containing portfolio items pops-up. Is it possible to control the order in which portfolio items show up?
When I add a new portfolio item then this new item is being displayed as the last on the portfolio items list. I would like to display the new portfolio item as first on the list.
Please see: https://bigaj.art/wp-content/uploads/2019/10/question_1.jpg and https://bigaj.art/wp-content/uploads/2019/10/question_2.jpgThank you in advance for your help. Rafal
Hi, thank you for purchasing our theme.
Please go to Portfolio > All Portfolio, change the portfolio date, please see: https://www.dropbox.com/s/4e8jzx6xyebsonq/qq20191018-081827.jpg?dl=0
Regards!
SeaTheme – SeaTheme.net – Twitter – Facebook
Hi, we will add the “order” option in next update(November).
Regards!
Hi SeaTheme,
Thank you for providing me with the fix. Many thanks!
Rafal
You are welcome!
Hi,
I really like your theme and am about to purchase it.
Just two quick questions before purchase.
Can the portfolio images be adjusted to full screen ?
Can the gap between the portfolio images be removed such that it looks like:
https://www.etiquette.lt/en/work/kilig-cosmeticsThanks.
Hi,
Thanks for your interest in our theme.
It is possible to set fullwidth and no-gap with the portfolio template.
If you want the image to full screen(the image height fill the view). It is possible by Builder. I suggest you consider the SEA theme, it is more flexible.
Regards!
SeaTheme – SeaTheme.net – Twitter – Facebook
Hi,
Thanks for your prompt reply to my enquiries.
Are you referrring to your latest theme – Portfolio SEA? I will require the portfolio images to be fixed to full screen and the gaps to be removed between the portfolio images that are being displayed. Just to confirm, is this possible?
Thanks.
Hello SeaTheme, I have some Pre-purchase questions:
1- Its possible to put a video in the cover of the project, for example: https://www.bryantartists.com/2- Is compatible with the plug-in Revolution Slider? if is not, is posible to put video banners fullscreen ?
Thank you, i like the theme very much BTW.
S.
Hi,
Thanks for your interest in our theme.
1. It isn’t possible to add a video for the item in a grid list. But we will consider adding the feature in the future.
2. Yes, it is compatible with Revolution Slider plugin.
Regards!
SeaTheme – SeaTheme.net – Twitter – Facebook
Hi! Photos didn’t imported by BM Tools –> Import. All imported, photos – no (shows one grey image “Demo”). How can I import photos from Demo? Please, help me with this.
with kind regards, Marko
Hi, thank you for purchasing our theme.
Please re-import the demo data following: https://www.uiueux.com/forums/topic/doesnt-import-photos-from-demo/#post-19676Regards!
SeaTheme – SeaTheme.net – Twitter – Facebook
Dear, since upgrade your Wordpress theme doesn’t seem to function properly any more. When attempting to edit some of the pages, it just keeps loading. Any tips for a satisfied customer…?
Hi
Please upgrade the BM Content builder plugin also.
If it doesn’t work, please send your question and wp-admin(URL / username/password) via my profile contact form, I’ll log in to check it.
Regards!
SeaTheme – SeaTheme.net – Twitter – Facebook
I’ve installed the theme on fresh installation of wordpress 5.2.2, installed the plugins, but when I moved to the ‘install demo data’ step, in the BM Tools Import Options, when I pick the ‘Art theme demo’ option from the dropdown, the field below says ‘Loading…’ and nothing ever happens, no matter how long do I wait. I can’t press the ‘Import data’ button, so I’m stuck here. Any ideas?
Hi,
Please send your question and wp-admin(URL / username/password) via my profile contact form, I’ll log in to check it.
Regards!
Bwsm – uiueux.com – Twitter – Facebook
Are you serious? I am not going to send you the user and password to the wordpress installation, that’s insane from security point of view.
Yes, I am not sure what’s an issue without checking. You could change your password after checking. Or you could try to check it.
Please open develop tool of the browser on importing page, check if there is the issue like “500 issue”.
I’ve requested the refund, because the theme simply doesn’t work. So far, no reaction – uncool.
Hi,
Thank you for a nice theme
I have two questions:
- how can I change the word “All” (in filters menu);
- is there any way to change logo image on hover;
Thank you in advance.
Best
AP
Hi, thank you for purchasing our theme
Please use the loco translate plugin to replace the string, translate the BM Content Builder. refer to: https://www.uiueux.com/forums/topic/translate-some-wording/#post-14383
Please go to theme option to set the “Light Custom Logo”, Please paste the custom CSS code to “Appearance > Customize: Additional CSS”:.logo-a:hover .logo-dark { display: none; }
.logo-a:hover .logo-light { display: block; }
Regards!
Bwsm – uiueux.com – Twitter – Facebook
Hi, I have a pre-purchase question: in the page HOME (demo4) video can play in the preview like in this site http://www.minititle.com/ (scroll down to see the video preview)?
Thank you!
Cruz Lab Team
Hi,
Thanks for your interest in our theme. The demo4 page is created by several Single image + Text block. It is possible to add embed(video) module on the SEA theme. There is not the auto-play option in ART theme for now. Please consider the SEA theme.
Regards!
Bwsm – uiueux.com – Twitter – Facebook
Thank you for your reply.
Is there an example of autoplay video preview on “SEA theme” live preview?
Welcome. Please visit https://sea.uiueux.com/ scroll to “Live Content Builder & Pre-made Layouts”.
Hi! Ok… I have other questions. If I use the Live Content Builder with the SEA theme, can I use the background video option of th text module to realize a small panel with an autoplay video in loop inside? Is it compatible with all the browsers? Does it work for smartphones?
Yes, there is background video in Text and Group module in SEA, there is no Group module in ART theme for now. It works on most(not all) browsers including smartphones. I created a demo page here: https://sea.uiueux.com/background-video/
Hi, I have three pre selling questions: - is it possible to change background color just on loading page; - how can I add the footer (with link to social media); is there any build in option to add the footer element on every page (I mean add it once, but show on every page); - if I choose that type of portfolio: http://www.uiueux.com/wp/art-theme/ux-portfolio/sofia-palmero/ is it possible to add more than one text block? and is the count of images are limmitted? Thank you in advance for answering. Best, Agata
Hi
Thanks for your interest in our theme.
- Sure, there is the option: Appearance > Theme Options > Colors: Page Loader Bg Color
- Sure, there is the Appearance > Theme Options > Layout: Footer Elements: Social links(icon or text)
- You could set the text area in the image lines. There count of all images isn’t limited. The count of all images for each line is limited 1-4:
Regards!
Bwsm – uiueux.com – Twitter – Facebook
Thank you for quick answer
One more question, which version of WPML I should choose (I mean if the ‘Multilingual Blog’ will be enough or ‘Multilingual CMS’ is needed)?
Best,
Agata
Hey,
Great work on the theme.
Need some help with it though, certain elements of it won’t let me easily edit them. Two points of contention right now are: 1. When I create a portfolio item and remove the title from the page, I can’t adjust the space between the header and the rest of the content below so there’s a huge gap between the header and menu section and my content below, anyway to fix this?
2. Also when I add a masonary grid to any of the portfolio pages it’s off to the left and off the screen, it happens with any object I place on a portfolio page it’s like it has divide in the middle of the page and I can’t place anything either side of it? Is this a known bug and is there a fix?
Thanks, Ernie
Hi, Thank you for purchasing our theme.
1. Please set “Header Bottom Spacing” option. Please check here.
2. Could you please leave your issued page URL? I need to check the lived page, thanks!
Regards!
Bwsm – uiueux.com – Twitter – Facebook
Ok I’ll try that thanks!
About number 2: https://andypilsbury.com/ux-portfolio/allotment/
I’ve put a fullscreen grid on this page so you can see the issue, underneath it is a standard gallery created using the gallery interface built into the theme, which works fine. But I want to put in some uniform grids and having trouble with that, any elements I add on the content builder get sent to the left and isn’t aligned properly.
Thanks for the help so far! Ernie
Also, on the individual portfolio pages the settings on the content builder aren’t there for me to select header bottom spacing
I think the issue is that when you remove the title wrap in gallery options, it removes the title text but the space for the title is still there?
here’s another example of all content skewing to the left: https://andypilsbury.com/ux-portfolio/the-kings-king/
Happens every time, making the theme unusable for what I need currently, unfortunately
Any help would be massively appreciated!
It shows “Coming Soon…” only on your page.
Ah damn sorry forgot to turn maintenance mode off! try now
Hi,
Please paste the custom CS code to Appearance > Customize: Additional CSS>
@media (min-width: 768px) {
.gallery-post-des .entry {
width: 100%;
padding-left: 40px!important;
padding-right: 40px!important;
}
}
Hi,
I have been using your well designed and developed theme for a while now, but i was wondering will there ever come any update for fullscreen mobile header/hero area. If no how could i get custom code to have it full screen display on mobile portrait mode. Please advice?
Hi,
Please try to use Text module to create the hero section, set Container Height: Browse height, click the tab “Advanced Settings” set the background image/video.
Regards!
Bwsm – uiueux.com – Twitter – Facebook
Hi,
The main menu on my home page disappeared from my home page. I’ve try to deactivate/reactivate it in the BM editor, but nothing seems to work. And I’m unable to login on your website for support, sometime the page is just not available, sometime I’m redirected on the wordpress login before ending up on another page witch is not available.
Regards
Hi,
Please try to update to latest version ART theme.
If it doesn’t work, please send your question and wp-admin(URL / username/password) via my profile contact form (you need login on ThemeForest), I’ll log in to check it.
Regards!
Bwsm – uiueux.com – Twitter – Facebook
Thanks ! I just sent you the infos. But I actually have more questions. On the contact section I put 2 blocs side by side, wich is working in the BM editor but in the real page view the right bloc goes under the left bloc… On the footer, I would like to have the socials links aligned horizontaly. How can I put the next and previous links on the portfolio’s pages in the salme font has the rest of the website.
Regards
HI,
I replied your mail.
It fixed, please set “Page Template” as no template.
Please paste the custom CS code to “Appearance > Customize: Additional CSS”:.module-id-1557453071240.ux-first-mod-row {clear:none;} .footer-cols-layout .socialmeida-li { display: inline;}
Please go to BM Font management, set Post Previous & Next
Regards
Hi, I have some questions. On my home page on the CONTACT section, I’d like to have the name “LIGHTDELINES” aligned to the top of the map. Also how can I have the adresse closer to the name and the same font formatting as in the other paragraphs ? I would also like to have the same formatting on the contact page. On the PROCESS page I’d like to have the two logos side to side. Cheers
Hi,
I have sent a mail to you. please check the mailbox, thanks!
Regards
Hi,
I have just updated to the latest Woocomerce and received the following message. I have installed the latest version of this theme available:
“Your theme (Art Theme) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.”
Could you please advise what are the best steps? Do you have an update coming out soon?
I have downloaded the error log, so please let me know if you would like me to provide. I can’t attach to this comment.
Thank you.
Hi,
Thanks for reminding. I think it should be caused by the WooCommerce update(to 3.6.x). We will check it as soon to release the updated version.
Regards!
Bwsm – uiueux.com – Twitter – Facebook