70 comments found.
I have purchased this theme and installed it. It doesn’t appear that any of my WordPress pages resemble that of the template, additionally, I get a message to activate WPBakery Page Builder. I checked the invoice and there is only one code, which does not work. Please help get this template working. Thank you
Hi, could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap! Thanks!
Hi,
I’ve installed your Asata theme, but I get a line at the top of my screen:
Caught exception: error evaluating function `darken` The second argument to darken must be a percentage index: 48812
How can I get this line away/solve this?
Hope to hear from you…
With regards, Ralph de Vreugd ralph@r-dv.nlHi, could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap! Thank you!
slider revolution code also not work please tell me your code ?
Hi, could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap! Thank you!
hi, when I use to change footer style to footer style 01 or 02 them copyright texting was invisible and also not show in the footer ?
Hi, could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap! Thank you!
hi, when i use to change footer style to footer style 01 or 02 them copy right texting was invisible and also not show in footer ?
Hi, could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap! Thank you!
Nice One
Thank you 
how do I activate WP Bakery? It doesn’t seem to work 
Hi, could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap!
Hi Team, when installing demo content at the stage of restoring database there shows the error execution failed and check the error log. please help thanks
oh, let’s us check and help you now. Could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will get back to you soon.
Hi, are the images included?
Yeb, all images you see on our demo website will be include to use for your website.
Thank you!
Hi ! I just installed the theme on one of my website. Everything seems to work quite well, except the “Team” option in the Admin pannel, that doesn’t show.. so i’m not able to add any team member. Any idea why ?
Hi, could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap!
Hi!
I just bought your theme and I’mm currently running Wordpress 5.3.2 and I have no access to theme options, is nowhere to be found under appearance and when I try to run the “demo content install” it prompt me with an error “table name is more than 64 characters”.
when I try activate redux framework it prompt me with another error thats says the following “the plugin generated unexpected output” followed by constant secure _auth_key on line 73….
Any suggestions?
Thanks!
Hi, could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap!
Hello,
I downloaded the theme and uploaded to our website. It is activated and ready to customize. However I do no see any templates or framework options to use. Do you have templates to work off of? Also the media also didnt upload with the theme. Does that normally come with the Asata Theme?
Hi, could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap. Thanks!
Hello, I am writing to you from Turkey. The theme is very nice, I want to buy this theme, but giving the same answer to all comments is worried about the support. You said to everyone open a ticket as if it was connected automatically! ..
Hi, we have support team support you 24/7 if you have any issue with our theme. We just back from our bigest holiday. So ready to support to you quickly if you have any issue while use our theme. Thank you so much !
Thank you for your quick reply. I sell men’s and women’s shoes on Instagram and I like this theme very much. Can I use the theme I want to ask as a common site promoting our shoe sales and company?
Hi yeb, Asata theme use woocommerce plugin, so it is support full feature e-commerce. You can use for your shop with our creative layout ! 
cannot install this theme.
on my evanto setting dont have appear colum for
marketplace username and Secret API key.
only appear Purchase code.
can you help me.
Hi, could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you now !
Hello, I bought this theme and I would like to know how to change the color of the round icons. and the color of the menu, along with the pink fonts and circular shapes.
Hi, could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap!
Hi! I change the site color under THEME-CUSTOMIZE-COLORS but the pink color is still on buttons, hamburger menu icon, search. How do I select color for that? Thanks.
Kind regards, Stjepan
Hi, could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap!
can i install a custom font to this theme?
Hi, could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap!
Hi, I finished my site (one scroll page) but when I active the child theme the space begin smaller.. what have I to change?
Hi, could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap!
Hi, do I need to activate the wpbakery license? Cause I cannot find the key to fill in.
And when I enter the license key for Slider revolution is says i can’t activate it cause its locked.
With kind regards, Nard Oerlemans
Hi, could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap!
Hello there. Your theme looks awesome, but it seems to be a bit sluggish and slow. At gtmetrix your demo “Home 2” has over 7MB! That’s huge, but gtmetrix still gives you an PageSpeed Core of 92% and and YSlow Score of 70%. That’s not that bad…
How about a moneyback-guarantee if I am unhappy with the speed?
Best whishes and GLWS! 
Hi, we can refund around 24h if you not happy with speed theme. Thanks !